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Overnight Gaming Customer Support Jobs (NOW HIRING)

You will support the team in daily tasks such as creating communications, offer pages, testing and executing Gaming CRM campaigns. You will deliver promotional campaigns ensuring localized, industry ...

Gaming CRM Ops Associate

Denver, CO · On-site

$50K - $60K/yr

You will support the team in daily tasks such as creating communications, offer pages, testing and executing Gaming CRM campaigns. You will deliver promotional campaigns ensuring localized, industry ...

As a Technical Customer Support Representative, you will troubleshoot and investigate issues on multiple gaming platforms. * RESPONSIBILITIES: Understand the company Mission, Vision, and Values and ...

Head Of Customer Support We create mobile games that are fun, visually engaging, and built around exciting challenges. Our skill-based games recognize true talent by rewarding quick thinking and ...

Head Of Customer Support We create mobile games that are fun, visually engaging, and built around exciting challenges. Our skill-based games recognize true talent by rewarding quick thinking and ...

Head Of Customer Support We create mobile games that are fun, visually engaging, and built around exciting challenges. Our skill-based games recognize true talent by rewarding quick thinking and ...

Head Of Customer Support We create mobile games that are fun, visually engaging, and built around exciting challenges. Our skill-based games recognize true talent by rewarding quick thinking and ...

Head Of Customer Support We create mobile games that are fun, visually engaging, and built around exciting challenges. Our skill-based games recognize true talent by rewarding quick thinking and ...

Gaming CRM Ops Associate

Denver, CO · Hybrid

$50K - $60K/yr

You will support the team in daily tasks such as creating communications, offer pages, testing and executing Gaming CRM campaigns. You will deliver promotional campaigns ensuring localized, industry ...

Gaming CRM Ops Associate

Denver, CO · Hybrid

$50K - $60K/yr

You will support the team in daily tasks such as creating communications, offer pages, testing and executing Gaming CRM campaigns. You will deliver promotional campaigns ensuring localized, industry ...

Customer Support Agent

Jersey City, NJ · On-site

$19.50 - $26/hr

Support players with account-related questions including registration, verification (KYC), deposits, withdrawals, and gameplay issues. * Guide customers through processes in a compliant manner ...

Customer Support Agent As a Customer Support Agent at Triumph, you'll be the front line for the ... Troubleshoot issues related to games, payments, and in-app features for Rips and Triumph Arcade.

CRM Lead, Gaming

Denver, CO · Hybrid

$75K - $105K/yr

As CRM Lead, Gaming you will be responsible for developing and implementing CRM strategies to drive ... Leading the monitoring and evaluation of campaigns through the support of CRM Analytics team ...

CRM Lead, Gaming

Denver, CO · On-site

$75K - $105K/yr

As CRM Lead, Gaming you will be responsible for developing and implementing CRM strategies to drive ... Leading the monitoring and evaluation of campaigns through the support of CRM Analytics team ...

As a Technical Customer Support Representative, you will troubleshoot and investigate issues on multiple gaming platforms. * RESPONSIBILITIES: Understand the company Mission, Vision, and Values and ...

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Overnight Gaming Customer Support information

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How much do overnight gaming customer support jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for overnight gaming customer support in the United States is $15.99, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.99 per hour, depending on experience, location, and employer.

What is the difference between Overnight Gaming Customer Support vs Customer Service Representative?

AspectOvernight Gaming Customer SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; gaming industry knowledgeHigh school diploma or equivalent; general customer service skills
Work EnvironmentOnline, remote, overnight shifts in gaming companiesOffice or remote, daytime shifts across various industries
Industry UsagePrimarily in gaming and entertainment sectorsAcross multiple industries including retail, telecom, and finance
Search & Comparison IntentFocus on gaming-specific support rolesGeneral customer support roles across industries

Overnight Gaming Customer Support roles are specialized for the gaming industry, often requiring gaming knowledge and working overnight shifts remotely. Customer Service Representatives have broader roles across various sectors, typically working during daytime hours. Both roles involve assisting customers, but the industry focus and shift timings differ significantly.

More about Overnight Gaming Customer Support jobs
What cities are hiring for Overnight Gaming Customer Support jobs? Cities with the most Overnight Gaming Customer Support job openings:
What are the most commonly searched types of Gaming Customer Support jobs? The most popular types of Gaming Customer Support jobs are:
What states have the most Overnight Gaming Customer Support jobs? States with the most job openings for Overnight Gaming Customer Support jobs include:
Infographic showing various Overnight Gaming Customer Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $33,264 per year, or $16 per hour.

Gaming CRM Ops Associate

bet365

Denver, CO • Hybrid

Full-time

This job post has expired today. Applications are no longer accepted.


Bet365 rating

9.2

Company rating: 9.2 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

2nd of 15 rated gambling companies


Job description

Company Description

At bet365, we're one of the world's leading online gambling companies, revolutionising the industry since 2000. Founded by Denise Coates CBE, we now employ over 10,000 people and serve over 100 million customers in 26 languages. Our focus on In-Play betting has solidified our market-leading position, offering an unmatched experience across 96 sports and 700,000 streaming events. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe, we handle over 6 billion HTTP requests daily and process more than 2 million bets per hour at peak.

We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of opportunities for growth, giving them the opportunity to make a real impact in the world of online gambling. As a forward-thinking company, we’re breaking new ground in software innovation too, redefining what’s possible for our customers worldwide.

Job Description

As Gaming CRM Associate you will be responsible for the day-to-day execution of CRM promotional & lifecycle campaigns across the USA and Canada for our Spanish speaking customers.

You will support the team in daily tasks such as creating communications, offer pages, testing and executing Gaming CRM campaigns.

You will deliver promotional campaigns ensuring localized, industry and marketing-focused best practices are applied while adhering to all relevant regulatory and marketing standards. You will prioritize the customer experience and deliver top of the line customer journeys driving retention and loyalty of bet365 users.

This role is eligible for inclusion in the Company’s hybrid working from home policy.

The salary range for this position is between $50,000 and $60,000 annually.

Qualifications
  • Experience working in a CRM or marketing related role preferred
  • Excellent organization, prioritization skills with an outstanding attention to detail and the ability to work in a high-pressure, fast-paced environment.
  • Passion for casino games and a good understanding of online casino betting mechanics and promotions.
  • Working knowledge of Content Management Systems, including Contentful, customer engagement platforms such as Braze, customer data platforms such as Optimove and work management systems such as Monday.com.
  • Fluent proficiency in verbal and written English and Spanish for a fast-paced environment including the ability to proofread a diverse range on content.

Additional Information
  • Building, testing and sending a variety of CRM campaigns across multiple channels (email, in-app messages, push notifications).
  • Building and maintaining offer content using a Content Management System.
  • Ensuring all content adheres to quality standards, regulation and brand guidelines.
  • Proofreading all content prior to publication, ensuring all content is accurate and meets a high standard.
  • Collaborating closely with stakeholders to meet the needs of the department and the Company.

bet365 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.


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