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Freelance Gaming Customer Support Jobs (NOW HIRING)

bet365

Gaming CRM Ops Associate

Denver, CO · On-site

$50K - $70K/yr

You will support the team in daily tasks such as creating communications, offer pages, testing and executing Gaming CRM campaigns. You will deliver promotional campaigns ensuring localized, industry ...

New

Grover Gaming

Technical Customer Support

Raleigh, NC · On-site

As a Technical Customer Support Representative, you will troubleshoot and investigate issues on multiple gaming platforms. * RESPONSIBILITIES: Understand the company Mission, Vision, and Values and ...

BettingJobs

Customer Support Agent

Jersey City, NJ · On-site

$19.50 - $26/hr

Support players with account-related questions including registration, verification (KYC), deposits, withdrawals, and gameplay issues. * Guide customers through processes in a compliant manner ...

bet365

Gaming CRM Ops Associate

Denver, CO · Hybrid

$50K - $60K/yr

You will support the team in daily tasks such as creating communications, offer pages, testing and executing Gaming CRM campaigns. You will deliver promotional campaigns ensuring localized, industry ...

New

bet365

Gaming CRM Ops Associate

Denver, CO · Hybrid

$50K - $70K/yr

You will support the team in daily tasks such as creating communications, offer pages, testing and executing Gaming CRM campaigns. You will deliver promotional campaigns ensuring localized, industry ...

New

bet365

CRM Lead, Gaming

Denver, CO · Hybrid

$75K - $105K/yr

As CRM Lead, Gaming you will be responsible for developing and implementing CRM strategies to drive ... Leading the monitoring and evaluation of campaigns through the support of CRM Analytics team ...

bet365

CRM Lead, Gaming

Denver, CO · On-site

$75K - $105K/yr

As CRM Lead, Gaming you will be responsible for developing and implementing CRM strategies to drive ... Leading the monitoring and evaluation of campaigns through the support of CRM Analytics team ...

Triumph Arcade, Inc

Customer Support Agent

$21/hr

As a Customer Support Agent at Triumph, you'll be the front line for the hundreds of thousands of ... Troubleshoot issues related to games, payments, and in-app features for Rips and Triumph Arcade.

Lnw

Technical Customer Support

Raleigh, NC

As a Technical Customer Support Representative, you will troubleshoot and investigate issues on multiple gaming platforms. * RESPONSIBILITIES: Understand the company Mission, Vision, and Values and ...

Lnw

Technical Customer Support

Raleigh, NC

As a Technical Customer Support Representative, you will troubleshoot and investigate issues on multiple gaming platforms. * RESPONSIBILITIES: Understand the company Mission, Vision, and Values and ...

Penn Interactive

Customer Support Agent

Cherry Hill, NJ · On-site

$19.50/hr

From casinos and racetracks to online gaming, sports betting and entertainment content, we deliver ... As a Customer Support Agent, you will be the face and voice of our digital sportsbook operations ...

Pulse Games

Head of Customer Support

Las Vegas, NV

About Pulse Games We create mobile games that are fun, visually engaging, and built around exciting ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...

Pulse Games

Head of Customer Support

New York, NY · On-site

About Pulse Games We create mobile games that are fun, visually engaging, and built around exciting ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...

Pulse Games

Head of Customer Support

New York, NY · On-site

About Pulse Games We create mobile games that are fun, visually engaging, and built around exciting ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...

Pulse Games

Head of Customer Support

Atlanta, GA

About Pulse Games We create mobile games that are fun, visually engaging, and built around exciting ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...

Pulse Games

Head of Customer Support

Atlanta, GA · On-site

About Pulse Games We create mobile games that are fun, visually engaging, and built around exciting ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...

Pulse Games

Head of Customer Support

Los Angeles, CA · On-site

About Pulse Games We create mobile games that are fun, visually engaging, and built around exciting ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...

Pulse Games

Head of Customer Support

Atlanta, GA · On-site

About Pulse Games We create mobile games that are fun, visually engaging, and built around exciting ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...

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Freelance Gaming Customer Support information

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$14

$47

$132

How much do freelance gaming customer support jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for freelance gaming customer support in the United States is $47.71, according to ZipRecruiter salary data. Most workers in this role earn between $24.28 and $61.78 per hour, depending on experience, location, and employer.

What is the difference between Freelance Gaming Customer Support vs Freelance Technical Support?

AspectFreelance Gaming Customer SupportFreelance Technical Support
CredentialsCustomer service skills, gaming knowledgeTechnical skills, troubleshooting expertise
Work EnvironmentRemote, gaming companies or platformsRemote, tech companies or software providers
Employer & IndustryGaming industry, game developers, publishersIT, software, hardware companies
Search & Comparison IntentCustomer support roles in gamingTechnical troubleshooting roles

Freelance Gaming Customer Support focuses on assisting gamers with issues related to games, accounts, and services, requiring strong communication and gaming knowledge. Freelance Technical Support involves resolving technical problems with hardware or software, requiring technical troubleshooting skills. While both are remote roles in tech-related industries, they serve different customer needs and skill sets.

More about Freelance Gaming Customer Support jobs
What cities are hiring for Freelance Gaming Customer Support jobs? Cities with the most Freelance Gaming Customer Support job openings:
What are the most commonly searched types of Gaming Customer Support jobs? The most popular types of Gaming Customer Support jobs are:
What states have the most Freelance Gaming Customer Support jobs? States with the most job openings for Freelance Gaming Customer Support jobs include:
What job categories do people searching Freelance Gaming Customer Support jobs look for? The top searched job categories for Freelance Gaming Customer Support jobs are:
Freelance Gaming Customer Support jobs near you
Infographic showing various Freelance Gaming Customer Support job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $99,230 per year, or $47.7 per hour.

Gaming CRM Ops Associate

bet365

Denver, CO • On-site

$50K - $70K/yr

Full-time

Posted 2 days ago

New

Bet365 rating

9.1

Company rating: 9.1 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

2nd of 15 rated gambling companies

Job description

Company Description
At bet365, we're one of the world's leading online gambling companies, revolutionising the industry since 2000. Founded by Denise Coates CBE, we now employ over 10,000 people and serve over 100 million customers in 26 languages. Our focus on In-Play betting has solidified our market-leading position, offering an unmatched experience across 96 sports and 700,000 streaming events. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe, we handle over 6 billion HTTP requests daily and process more than 2 million bets per hour at peak.
We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of opportunities for growth, giving them the opportunity to make a real impact in the world of online gambling. As a forward-thinking company, we're breaking new ground in software innovation too, redefining what's possible for our customers worldwide.
Job Description
As Gaming CRM Associate you will be responsible for the day-to-day execution of CRM promotional & lifecycle campaigns across the USA and Canada for our Spanish speaking customers.
You will support the team in daily tasks such as creating communications, offer pages, testing and executing Gaming CRM campaigns.
You will deliver promotional campaigns ensuring localized, industry and marketing-focused best practices are applied while adhering to all relevant regulatory and marketing standards. You will prioritize the customer experience and deliver top of the line customer journeys driving retention and loyalty of bet365 users.
This role is eligible for inclusion in the Company's hybrid working from home policy.
The salary range for this position is between $50,000 and $70,000 annually.
Qualifications
  • Experience working in a CRM or marketing related role preferred
  • Excellent organization, prioritization skills with an outstanding attention to detail and the ability to work in a high-pressure, fast-paced environment.
  • Passion for casino games and a good understanding of online casino betting mechanics and promotions.
  • Working knowledge of Content Management Systems, including Contentful, customer engagement platforms such as Braze, customer data platforms such as Optimove and work management systems such as Monday.com.
  • Fluent proficiency in verbal and written English and Spanish for a fast-paced environment including the ability to proofread a diverse range on content.

Additional Information
  • Building, testing and sending a variety of CRM campaigns across multiple channels (email, in-app messages, push notifications).
  • Building and maintaining offer content using a Content Management System.
  • Ensuring all content adheres to quality standards, regulation and brand guidelines.
  • Proofreading all content prior to publication, ensuring all content is accurate and meets a high standard.
  • Collaborating closely with stakeholders to meet the needs of the department and the Company.

bet365 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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