Head Of Customer Support We create mobile games that are fun, visually engaging, and built around exciting challenges. Our skill-based games recognize true talent by rewarding quick thinking and ...
Head Of Customer Support We create mobile games that are fun, visually engaging, and built around exciting challenges. Our skill-based games recognize true talent by rewarding quick thinking and ...
Head Of Customer Support We create mobile games that are fun, visually engaging, and built around exciting challenges. Our skill-based games recognize true talent by rewarding quick thinking and ...
Head Of Customer Support We create mobile games that are fun, visually engaging, and built around exciting challenges. Our skill-based games recognize true talent by rewarding quick thinking and ...
Head Of Customer Support We create mobile games that are fun, visually engaging, and built around exciting challenges. Our skill-based games recognize true talent by rewarding quick thinking and ...
Head Of Customer Support We create mobile games that are fun, visually engaging, and built around exciting challenges. Our skill-based games recognize true talent by rewarding quick thinking and ...
Chinese Customer Support Agent Full Remote
$19.25 - $25.50/hr
We are hiring freelance email customer support agents for international companies. What We Offer * 100% remote work from anywhere in the world * Monday to Friday, daytime shifts only * No calls or ...
Chinese Customer Support Agent Full Remote
$19.25 - $25.50/hr
We are hiring freelance email customer support agents for international companies. What We Offer * 100% remote work from anywhere in the world * Monday to Friday, daytime shifts only * No calls or ...
Spanish Speaker Customer Support Agent Full Remote Freelance Are you looking for a fully remote and flexible job? We are hiring freelance email customer support agents for international companies.
Spanish Speaker Customer Support Agent Full Remote Freelance Are you looking for a fully remote and flexible job? We are hiring freelance email customer support agents for international companies.
Spanish Speaker Customer Support Agent Full Remote Freelance Are you looking for a fully remote and flexible job? We are hiring freelance email customer support agents for international companies.
Spanish Speaker Customer Support Agent Full Remote Freelance Are you looking for a fully remote and flexible job? We are hiring freelance email customer support agents for international companies.
Customer Support Agent
Jersey City, NJ · On-site
$19.50 - $26/hr
Support players with account-related questions including registration, verification (KYC), deposits, withdrawals, and gameplay issues. * Guide customers through processes in a compliant manner ...
Customer Support Agent
Jersey City, NJ · On-site
$19.50 - $26/hr
Support players with account-related questions including registration, verification (KYC), deposits, withdrawals, and gameplay issues. * Guide customers through processes in a compliant manner ...
Gaming CRM Ops Associate
Denver, CO · Hybrid
$50K - $60K/yr
You will support the team in daily tasks such as creating communications, offer pages, testing and executing Gaming CRM campaigns. You will deliver promotional campaigns ensuring localized, industry ...
Gaming CRM Ops Associate
Denver, CO · Hybrid
$50K - $60K/yr
You will support the team in daily tasks such as creating communications, offer pages, testing and executing Gaming CRM campaigns. You will deliver promotional campaigns ensuring localized, industry ...
Gaming CRM Ops Associate
Denver, CO · Hybrid
$50K - $60K/yr
You will support the team in daily tasks such as creating communications, offer pages, testing and executing Gaming CRM campaigns. You will deliver promotional campaigns ensuring localized, industry ...
Gaming CRM Ops Associate
Denver, CO · Hybrid
$50K - $60K/yr
You will support the team in daily tasks such as creating communications, offer pages, testing and executing Gaming CRM campaigns. You will deliver promotional campaigns ensuring localized, industry ...
Gaming CRM Ops Associate
Denver, CO · Hybrid
$50K - $70K/yr
You will support the team in daily tasks such as creating communications, offer pages, testing and executing Gaming CRM campaigns. You will deliver promotional campaigns ensuring localized, industry ...
Gaming CRM Ops Associate
Denver, CO · Hybrid
$50K - $70K/yr
You will support the team in daily tasks such as creating communications, offer pages, testing and executing Gaming CRM campaigns. You will deliver promotional campaigns ensuring localized, industry ...
Customer Support Representative
$16.50 - $22.25/hr
Customer Support Representative We are seeking a dedicated and detail-oriented Customer Support ... We specialize in connecting companies with world-class freelance professionals and delivering top ...
Customer Support Representative
$16.50 - $22.25/hr
Customer Support Representative We are seeking a dedicated and detail-oriented Customer Support ... We specialize in connecting companies with world-class freelance professionals and delivering top ...
Customer Support Agent
$21/hr
Customer Support Agent As a Customer Support Agent at Triumph, you'll be the front line for the ... Troubleshoot issues related to games, payments, and in-app features for Rips and Triumph Arcade.
Customer Support Agent
$21/hr
Customer Support Agent As a Customer Support Agent at Triumph, you'll be the front line for the ... Troubleshoot issues related to games, payments, and in-app features for Rips and Triumph Arcade.
Technical Customer Support
Raleigh, NC · On-site
As a Technical Customer Support Representative, you will troubleshoot and investigate issues on multiple gaming platforms. * RESPONSIBILITIES: Understand the company Mission, Vision, and Values and ...
Technical Customer Support
Raleigh, NC · On-site
As a Technical Customer Support Representative, you will troubleshoot and investigate issues on multiple gaming platforms. * RESPONSIBILITIES: Understand the company Mission, Vision, and Values and ...
Customer Support Specialist
Lansing, MI · On-site
$13.30 - $24.70/hr
As a Customer Service Agent, you'll play an important role in supporting our players, resolving ... ALL) regulated online Real Money Gaming (RMG) business and was formed in 2024 when the Anaxi ...
Customer Support Specialist
Lansing, MI · On-site
$13.30 - $24.70/hr
As a Customer Service Agent, you'll play an important role in supporting our players, resolving ... ALL) regulated online Real Money Gaming (RMG) business and was formed in 2024 when the Anaxi ...
As a Technical Customer Support Representative, you will troubleshoot and investigate issues on multiple gaming platforms. * RESPONSIBILITIES: Understand the company Mission, Vision, and Values and ...
As a Technical Customer Support Representative, you will troubleshoot and investigate issues on multiple gaming platforms. * RESPONSIBILITIES: Understand the company Mission, Vision, and Values and ...
Customer Support Agent
$21/hr
As a Customer Support Agent at Triumph, you'll be the front line for the hundreds of thousands of ... Troubleshoot issues related to games, payments, and in-app features for Rips and Triumph Arcade.
Customer Support Agent
$21/hr
As a Customer Support Agent at Triumph, you'll be the front line for the hundreds of thousands of ... Troubleshoot issues related to games, payments, and in-app features for Rips and Triumph Arcade.
As a Technical Customer Support Representative, you will troubleshoot and investigate issues on multiple gaming platforms. * RESPONSIBILITIES: Understand the company Mission, Vision, and Values and ...
As a Technical Customer Support Representative, you will troubleshoot and investigate issues on multiple gaming platforms. * RESPONSIBILITIES: Understand the company Mission, Vision, and Values and ...
CRM Lead, Gaming
Denver, CO · On-site
$75K - $105K/yr
As CRM Lead, Gaming you will be responsible for developing and implementing CRM strategies to drive ... Leading the monitoring and evaluation of campaigns through the support of CRM Analytics team ...
CRM Lead, Gaming
Denver, CO · On-site
$75K - $105K/yr
As CRM Lead, Gaming you will be responsible for developing and implementing CRM strategies to drive ... Leading the monitoring and evaluation of campaigns through the support of CRM Analytics team ...
CRM Lead, Gaming
Denver, CO · Hybrid
$75K - $105K/yr
As CRM Lead, Gaming you will be responsible for developing and implementing CRM strategies to drive ... Leading the monitoring and evaluation of campaigns through the support of CRM Analytics team ...
CRM Lead, Gaming
Denver, CO · Hybrid
$75K - $105K/yr
As CRM Lead, Gaming you will be responsible for developing and implementing CRM strategies to drive ... Leading the monitoring and evaluation of campaigns through the support of CRM Analytics team ...
Head of Customer Support
New York, NY · On-site
About Pulse Games We create mobile games that are fun, visually engaging, and built around exciting ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Head of Customer Support
New York, NY · On-site
About Pulse Games We create mobile games that are fun, visually engaging, and built around exciting ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Freelance Gaming Customer Support information
See salary details
$23.52 is the 25th percentile. Wages below this are outliers.
$14.90 - $25.57
31% of jobs
The median wage is $32.14 / hr.
$25.57 - $36.23
31% of jobs
$36.23 - $46.90
4% of jobs
$56.23 is the 75th percentile. Wages above this are outliers.
$46.90 - $57.56
10% of jobs
$57.56 - $68.23
9% of jobs
$68.23 - $78.89
5% of jobs
$78.89 - $89.55
0% of jobs
$89.55 - $100.22
8% of jobs
$100.22 - $110.88
0% of jobs
$110.88 - $121.55
0% of jobs
$121.55 - $132.21
1% of jobs
$14
$47
$132
How much do freelance gaming customer support jobs pay per hour?
What is the difference between Freelance Gaming Customer Support vs Freelance Technical Support?
| Aspect | Freelance Gaming Customer Support | Freelance Technical Support |
|---|---|---|
| Credentials | Customer service skills, gaming knowledge | Technical skills, troubleshooting expertise |
| Work Environment | Remote, gaming companies or platforms | Remote, tech companies or software providers |
| Employer & Industry | Gaming industry, game developers, publishers | IT, software, hardware companies |
| Search & Comparison Intent | Customer support roles in gaming | Technical troubleshooting roles |
Freelance Gaming Customer Support focuses on assisting gamers with issues related to games, accounts, and services, requiring strong communication and gaming knowledge. Freelance Technical Support involves resolving technical problems with hardware or software, requiring technical troubleshooting skills. While both are remote roles in tech-related industries, they serve different customer needs and skill sets.

Other
Re-posted 15 days ago
Job description
We create mobile games that are fun, visually engaging, and built around exciting challenges. Our skill-based games recognize true talent by rewarding quick thinking and smart strategy. Everything we create starts with our team, collaborating, learning, and challenging each other to do better every day.
We are looking for a Head Of Customer Support to join our team. You'll be responsible for building and leading our global player support operations, ensuring that our players enjoy a seamless, reliable, and trustworthy experience in our games. This position is central to shaping our customer support strategy, structure, and culture from resolving player issues to ensuring trust and safety.
What You'll Do
- Build and scale a world-class customer support organization
- Define and execute support strategy across all player touchpoints, ensuring consistency and quality
- Implement tools, automation, and processes to improve efficiency, scalability, and self-service options
- Track and optimize KPIs to drive continuous improvement
- Oversee sensitive cases such as payments, fraud, and responsible gaming, ensuring compliance with regulatory standards
- Collaborate closely with product team to deliver safe and engaging player experiences
- Represent the player's voice and make sure their perspective informs both product and operational decisions
What We're Looking For
- 7+ years in customer support / customer experience in mobile game industry, including at least 3 years in a leadership role
- Proven experience in scaling support operations in mobile games
- Deep familiarity with support tools
- Strong analytical mindset; comfortable using data to make decisions and drive improvements
- Excellent leadership and people management skills
- Strong communication and collaboration skills across departments
- Must be based in the United States