... support to team members. * Monitor team performance, ensure KPIs and expectations are met * Work ... Experience as a game presenter or shuffler preferred but not required * Technically proficient
... support to team members. * Monitor team performance, ensure KPIs and expectations are met * Work ... Experience as a game presenter or shuffler preferred but not required * Technically proficient
... support to team members. * Monitor team performance, ensure KPIs and expectations are met * Work ... Experience as a game presenter or shuffler preferred but not required * Technically proficient
Quick apply
... support to team members. * Monitor team performance, ensure KPIs and expectations are met * Work ... Experience as a game presenter or shuffler preferred but not required * Technically proficient
Floor Supervisor (Online Gaming)
Atlantic City, NJ · On-site
$20/hr
... support to team members. * Monitor team performance, ensure KPIs and expectations are met * Work ... Experience as a game presenter or shuffler preferred but not required * Technically proficient
Floor Supervisor (Online Gaming)
Atlantic City, NJ · On-site
$20/hr
... support to team members. * Monitor team performance, ensure KPIs and expectations are met * Work ... Experience as a game presenter or shuffler preferred but not required * Technically proficient
... hosting and business support. Evolution's dynamic and creative environment creates a unique ... Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel. Evolution is ...
Quick apply
... hosting and business support. Evolution's dynamic and creative environment creates a unique ... Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel. Evolution is ...
... hosting and business support. Evolution's dynamic and creative environment creates a unique ... Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel. Evolution is ...
... hosting and business support. Evolution's dynamic and creative environment creates a unique ... Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel. Evolution is ...
... hosting and business support. Evolution's dynamic and creative environment creates a unique ... Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel. Evolution is ...
... hosting and business support. Evolution's dynamic and creative environment creates a unique ... Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel. Evolution is ...
Internet Gaming Analyst FT
Atlantic City, NJ · On-site
$23/hr
Review all online and sports promotions. * Conducts reviews of patron information and transactions ... Works diligently to support Bally's culture and team philosophy throughout the property.
Internet Gaming Analyst FT
Atlantic City, NJ · On-site
$23/hr
Review all online and sports promotions. * Conducts reviews of patron information and transactions ... Works diligently to support Bally's culture and team philosophy throughout the property.
Sales Executive, Gaming
Atlanta, GA · On-site
... online gaming and sports betting worldwide. We help customers navigate complex regulatory ... Partner with Customer Success to support smooth onboarding, customer adoption, and long‑term ...
Quick apply
Sales Executive, Gaming
Atlanta, GA · On-site
... online gaming and sports betting worldwide. We help customers navigate complex regulatory ... Partner with Customer Success to support smooth onboarding, customer adoption, and long‑term ...
... online gaming and sports betting worldwide. We help customers navigate complex regulatory ... Partner with Customer Success to support smooth onboarding, customer adoption, and longterm account ...
... online gaming and sports betting worldwide. We help customers navigate complex regulatory ... Partner with Customer Success to support smooth onboarding, customer adoption, and longterm account ...
Sales Executive, Gaming
Houston, TX · On-site
... online gaming and sports betting worldwide. We help customers navigate complex regulatory ... Partner with Customer Success to support smooth onboarding, customer adoption, and long‑term ...
Quick apply
Sales Executive, Gaming
Houston, TX · On-site
... online gaming and sports betting worldwide. We help customers navigate complex regulatory ... Partner with Customer Success to support smooth onboarding, customer adoption, and long‑term ...
Sales Executive, Gaming
Atlanta, GA · On-site
... online gaming and sports betting worldwide. We help customers navigate complex regulatory ... Partner with Customer Success to support smooth onboarding, customer adoption, and long-term ...
Sales Executive, Gaming
Atlanta, GA · On-site
... online gaming and sports betting worldwide. We help customers navigate complex regulatory ... Partner with Customer Success to support smooth onboarding, customer adoption, and long-term ...
Sales Executive, Gaming
Manchester, NH · On-site
... online gaming and sports betting worldwide. We help customers navigate complex regulatory ... Partner with Customer Success to support smooth onboarding, customer adoption, and long‑term ...
Quick apply
Sales Executive, Gaming
Manchester, NH · On-site
... online gaming and sports betting worldwide. We help customers navigate complex regulatory ... Partner with Customer Success to support smooth onboarding, customer adoption, and long‑term ...
Sales Executive, Gaming
Boston, MA · On-site
... online gaming and sports betting worldwide. We help customers navigate complex regulatory ... Partner with Customer Success to support smooth onboarding, customer adoption, and long‑term ...
Quick apply
Sales Executive, Gaming
Boston, MA · On-site
... online gaming and sports betting worldwide. We help customers navigate complex regulatory ... Partner with Customer Success to support smooth onboarding, customer adoption, and long‑term ...
Sales Executive, Gaming
New York, NY · On-site
... online gaming and sports betting worldwide. We help customers navigate complex regulatory ... Partner with Customer Success to support smooth onboarding, customer adoption, and long‑term ...
Quick apply
Sales Executive, Gaming
New York, NY · On-site
... online gaming and sports betting worldwide. We help customers navigate complex regulatory ... Partner with Customer Success to support smooth onboarding, customer adoption, and long‑term ...
... online gaming and sports betting worldwide. We help customers navigate complex regulatory ... Partner with Customer Success to support smooth onboarding, customer adoption, and longterm account ...
... online gaming and sports betting worldwide. We help customers navigate complex regulatory ... Partner with Customer Success to support smooth onboarding, customer adoption, and longterm account ...
... gaming brands and now looking for talent like you to join us in our Evolution! The Senior Team ... Supporting efficient workload distribution for subordinates in compliance with labor law and ...
Quick apply
... gaming brands and now looking for talent like you to join us in our Evolution! The Senior Team ... Supporting efficient workload distribution for subordinates in compliance with labor law and ...
... gaming brands and now looking for talent like you to join us in our Evolution! The Senior Team ... Supporting efficient workload distribution for subordinates in compliance with labor law and ...
... gaming brands and now looking for talent like you to join us in our Evolution! The Senior Team ... Supporting efficient workload distribution for subordinates in compliance with labor law and ...
... gaming brands and now looking for talent like you to join us in our Evolution! The Senior Team ... Supporting efficient workload distribution for subordinates in compliance with labor law and ...
... gaming brands and now looking for talent like you to join us in our Evolution! The Senior Team ... Supporting efficient workload distribution for subordinates in compliance with labor law and ...
... gaming brands and now looking for talent like you to join us in our Evolution! The Senior Team ... Supporting efficient workload distribution for subordinates in compliance with labor law and ...
... gaming brands and now looking for talent like you to join us in our Evolution! The Senior Team ... Supporting efficient workload distribution for subordinates in compliance with labor law and ...
iGaming Support Specialist
Moorestown, NJ · On-site
Support customers by explaining account security measures and player authentication procedures ... Maintain an understanding of online gaming regulations across multiple gaming jurisdictions.
iGaming Support Specialist
Moorestown, NJ · On-site
Support customers by explaining account security measures and player authentication procedures ... Maintain an understanding of online gaming regulations across multiple gaming jurisdictions.
Online Gaming Support information
See salary details
$11.78 - $13.09
1% of jobs
$13.09 - $14.40
4% of jobs
$15.43 is the 25th percentile. Wages below this are outliers.
$14.40 - $15.71
25% of jobs
$15.71 - $17.02
14% of jobs
The median wage is $17.53 / hr.
$17.02 - $18.33
14% of jobs
$18.33 - $19.65
10% of jobs
$20.30 is the 75th percentile. Wages above this are outliers.
$19.65 - $20.96
13% of jobs
$20.96 - $22.27
4% of jobs
$22.27 - $23.58
8% of jobs
$23.58 - $24.89
3% of jobs
$24.89 - $26.20
3% of jobs
$11
$18
$26
How much do online gaming support jobs pay per hour?
What are the key skills and qualifications needed to thrive in online gaming support?
To thrive as an Online Gaming Support professional, you need strong customer service, troubleshooting, and communication skills, often supported by experience with ticketing systems or CRM platforms. Familiarity with help desk software like Zendesk, Freshdesk, or in-game support consoles is typically required, and certifications in IT support can be an advantage. Patience, active listening, and problem-solving abilities help you excel when assisting users and collaborating with internal teams. These competencies ensure efficient resolution of player issues, promote a positive gaming experience, and support the reputation of the gaming company.
What is an online gaming support?
An Online Gaming Support job involves assisting players with technical issues, account inquiries, and gameplay-related concerns. Support agents help resolve connection problems, troubleshoot bugs, and ensure a smooth gaming experience. They communicate with customers via chat, email, or phone and may also moderate in-game interactions. Strong problem-solving skills, gaming knowledge, and excellent customer service are key for this role.
What are the typical challenges faced by online gaming support professionals?
Online Gaming Support professionals often manage high volumes of requests, ranging from technical issues to account concerns, which can sometimes require troubleshooting under time pressure. Handling frustrated or upset users is common, so maintaining professionalism and empathy is crucial. Additionally, keeping up with regular updates to games and systems adds a learning curve to the role. Support teams generally collaborate closely with technical and development teams to relay bug reports and feedback, making teamwork and adaptability important for success.
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$20/hr
Full-time
Medical, Dental, Vision, Life, PTO
Re-posted 19 days ago
Job description
World's No.1 online casino is hiring talent! At Evolution, our talent is live, the players are virtual.
Evolution is a developer and supplier of virtual casino games, since 2006. We evolve the gaming industry by designing and hosting the most streamed, interactive casino tables and slots in the world. Every day, thousands play with real money, from their mobile devices, on one of our 50+ games.
Celebrating 15 years of presenting games in 15 languages, Evolution is momentously thriving beyond our 10 studios, 16,000 employees, and 30 countries and cities. Our North American talent broadcasts 24/7 from our studios in Atlantic City, New Jersey, Southfield, Michigan, Philadelphia, Pennsylvania, and Vancouver, Canada.
At Evolution, everyone is a winner! Embracing diversity by hiring personalities across any ethnicity, gender expression, and religion, Evolution is a global enterprise hiring individuals that will elevate our brand.
The Floor Supervisor will have complete oversight of the gaming floor during their assigned shift. This individual will be responsible for monitoring the operations of the floor, ensuring tables are running smoothly without error and providing supervisory support to team members.
- Monitor team performance, ensure KPIs and expectations are met
- Work with operations to ensure success of team and operations
- Manage projects and deadlines
- Manage, supervise, coach and motivate team
- Time and attendance maintenance of employees
- Handle employee relations within the team, including disciplinary cases
- 1 - 2 years of experience as a supervisor or in related field
- Experience as a game presenter or shuffler preferred but not required
- Technically proficient
- High level of organization
- Ability to work flexible hours
Benefits
- Competitive Hourly Rate of $20 per hour
- Paid Time Off
- Paid Holidays
- Medical, Dental & Vision Insurance Plans
- Company Paid Life and AD&D Insurance
- Commuter Flexible Spending Account (FSA)
- Nationwide Employee Discount Program
- Full Training & Growth Opportunities
- Professional and personal development - for the right person there is opportunity for the role to grow in responsibility
About Us
Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 16,000 EVOlutioneers across 30 markets worldwide, working in product innovation, software development, IT solutions, game hosting and business support. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth.
Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel.
Evolution is a Swedish company founded in 2006 and listed on Nasdaq Nordic (EVO).
Evolution America was established in 2019 for more information on Evolution.com.
All your information will be kept confidential according to EEO guidelines
Job Type: Full-time
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