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Online Gaming Support Jobs (NOW HIRING)

... hosting and business support. Evolution's dynamic and creative environment creates a unique ... Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel. Evolution is ...

... hosting and business support. Evolution's dynamic and creative environment creates a unique ... Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel. Evolution is ...

... online gaming and sports betting worldwide. We help customers navigate complex regulatory ... Partner with Customer Success to support smooth onboarding, customer adoption, and longterm account ...

... online gaming and sports betting worldwide. We help customers navigate complex regulatory ... Partner with Customer Success to support smooth onboarding, customer adoption, and long‑term ...

... online gaming and sports betting worldwide. We help customers navigate complex regulatory ... Partner with Customer Success to support smooth onboarding, customer adoption, and long‑term ...

... online gaming and sports betting worldwide. We help customers navigate complex regulatory ... Partner with Customer Success to support smooth onboarding, customer adoption, and long-term ...

... online gaming and sports betting worldwide. We help customers navigate complex regulatory ... Partner with Customer Success to support smooth onboarding, customer adoption, and long‑term ...

... online gaming and sports betting worldwide. We help customers navigate complex regulatory ... Partner with Customer Success to support smooth onboarding, customer adoption, and long‑term ...

... online gaming and sports betting worldwide. We help customers navigate complex regulatory ... Partner with Customer Success to support smooth onboarding, customer adoption, and long‑term ...

... online gaming and sports betting worldwide. We help customers navigate complex regulatory ... Partner with Customer Success to support smooth onboarding, customer adoption, and longterm account ...

... online gaming and sports betting worldwide. We help customers navigate complex regulatory ... Actively support high-impact opportunities through customer meetings, proposals, negotiations, and ...

... online gaming and sports betting worldwide. We help customers navigate complex regulatory ... Actively support high-impact opportunities through customer meetings, proposals, negotiations, and ...

... online gaming and sports betting worldwide. We help customers navigate complex regulatory ... Actively support high-impact opportunities through customer meetings, proposals, negotiations, and ...

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Online Gaming Support information

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How much do online gaming support jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for online gaming support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Online Gaming Support position, and why are they important?

To thrive as an Online Gaming Support professional, you need strong customer service, troubleshooting, and communication skills, often supported by experience with ticketing systems or CRM platforms. Familiarity with help desk software like Zendesk, Freshdesk, or in-game support consoles is typically required, and certifications in IT support can be an advantage. Patience, active listening, and problem-solving abilities help you excel when assisting users and collaborating with internal teams. These competencies ensure efficient resolution of player issues, promote a positive gaming experience, and support the reputation of the gaming company.

What is an Online Gaming Support job?

An Online Gaming Support job involves assisting players with technical issues, account inquiries, and gameplay-related concerns. Support agents help resolve connection problems, troubleshoot bugs, and ensure a smooth gaming experience. They communicate with customers via chat, email, or phone and may also moderate in-game interactions. Strong problem-solving skills, gaming knowledge, and excellent customer service are key for this role.

What are the typical challenges faced by Online Gaming Support professionals?

Online Gaming Support professionals often manage high volumes of requests, ranging from technical issues to account concerns, which can sometimes require troubleshooting under time pressure. Handling frustrated or upset users is common, so maintaining professionalism and empathy is crucial. Additionally, keeping up with regular updates to games and systems adds a learning curve to the role. Support teams generally collaborate closely with technical and development teams to relay bug reports and feedback, making teamwork and adaptability important for success.

More about Online Gaming Support jobs
What cities are hiring for Online Gaming Support jobs? Cities with the most Online Gaming Support job openings:
What are the most commonly searched types of Gaming Support jobs? The most popular types of Gaming Support jobs are:
What states have the most Online Gaming Support jobs? States with the most job openings for Online Gaming Support jobs include:
Infographic showing various Online Gaming Support job openings in the United States as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Temporary. Highlights an 55% Physical, 1% Hybrid, and 44% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.
Floor Supervisor (Online Gaming)

Floor Supervisor (Online Gaming)

Evolution

Atlantic City, NJ • On-site

$20/hr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 24 days ago


Job description

Company Description

World's No.1 online casino is hiring talent! At Evolution, our talent is live, the players are virtual. 

Evolution is a developer and supplier of virtual casino games, since 2006. We evolve the gaming industry by designing and hosting the most streamed, interactive casino tables and slots in the world. Every day, thousands play with real money, from their mobile devices, on one of our 50+ games.

Celebrating 15 years of presenting games in 15 languages, Evolution is momentously thriving beyond our 10 studios, 16,000 employees, and 30 countries and cities. Our North American talent broadcasts 24/7 from our studios in Atlantic City, New Jersey, Southfield, Michigan, Philadelphia, Pennsylvania, and Vancouver, Canada.

At Evolution, everyone is a winner! Embracing diversity by hiring personalities across any ethnicity, gender expression, and religion, Evolution is a global enterprise hiring individuals that will elevate our brand.

Job Description

The Floor Supervisor will have complete oversight of the gaming floor during their assigned shift. This individual will be responsible for monitoring the operations of the floor, ensuring tables are running smoothly without error and providing supervisory support to team members.

  • Monitor team performance, ensure KPIs and expectations are met
  • Work with operations to ensure success of team and operations
  • Manage projects and deadlines
  • Manage, supervise, coach and motivate team
  • Time and attendance maintenance of employees
  • Handle employee relations within the team, including disciplinary cases
Qualifications
  • 1 - 2 years of experience as a supervisor or in related field
  • Experience as a game presenter or shuffler preferred but not required
  • Technically proficient
  • High level of organization
  • Ability to work flexible hours
Additional Information

Benefits

  • Competitive Hourly Rate of $20 per hour
  • Paid Time Off
  • Paid Holidays
  • Medical, Dental & Vision Insurance Plans
  • Company Paid Life and AD&D Insurance
  • Commuter Flexible Spending Account (FSA)
  • Nationwide Employee Discount Program
  • Full Training & Growth Opportunities
  • Professional and personal development - for the right person there is opportunity for the role to grow in responsibility

About Us

Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 16,000 EVOlutioneers across 30 markets worldwide, working in product innovation, software development, IT solutions, game hosting and business support. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth.

Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel.

Evolution is a Swedish company founded in 2006 and listed on Nasdaq Nordic (EVO).

Evolution America was established in 2019 for more information on Evolution.com.

All your information will be kept confidential according to EEO guidelines

Job Type: Full-time

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