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Online Gaming Support Jobs (NOW HIRING)

... hosting and business support. Evolution's dynamic and creative environment creates a unique ... Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel. Evolution is ...

Sales Executive, Gaming

Atlanta, GA · On-site

$80 - $110/hr

... online gaming and sports betting worldwide. We help customers navigate complex regulatory ... Partner with Customer Success to support smooth onboarding, customer adoption, and long‑term ...

New

... online gaming and sports betting worldwide. We help customers navigate complex regulatory ... Partner with Customer Success to support smooth onboarding, customer adoption, and long‑term ...

... online gaming and sports betting worldwide. We help customers navigate complex regulatory ... Partner with Customer Success to support smooth onboarding, customer adoption, and long-term ...

Senior Gaming Analyst

$92K - $120K/yr

In addition, candidates must comply with and support BetMGM's responsible gambling policies, procedures, and initiatives. About BetMGM BetMGM is revolutionizing sports betting and online gaming in ...

... online gaming and sports betting worldwide. We help customers navigate complex regulatory ... Partner with Customer Success to support smooth onboarding, customer adoption, and long‑term ...

... online gaming and sports betting worldwide. We help customers navigate complex regulatory ... Partner with Customer Success to support smooth onboarding, customer adoption, and long‑term ...

... online gaming and sports betting worldwide. We help customers navigate complex regulatory ... Partner with Customer Success to support smooth onboarding, customer adoption, and long‑term ...

... online gaming and sports betting worldwide. We help customers navigate complex regulatory ... Partner with Customer Success to support smooth onboarding, customer adoption, and longterm account ...

... online gaming and sports betting worldwide. We help customers navigate complex regulatory ... Partner with Customer Success to support smooth onboarding, customer adoption, and longterm account ...

... online gaming and sports betting worldwide. We help customers navigate complex regulatory ... Partner with Customer Success to support smooth onboarding, customer adoption, and long‑term ...

From casinos and racetracks to online gaming, sports betting and entertainment content, we deliver ... We're committed to supporting you as you expand your skills and explore new opportunities. With ...

New

From casinos and racetracks to online gaming, sports betting and entertainment content, we deliver ... We're committed to supporting you as you expand your skills and explore new opportunities. With ...

New

... in online gaming. About the Work * Work as part of the marketing operations team to prepare ... customer support, legal/compliance, and product. Work with product and operations teams to ...

Coach, develop, and support leaders and team members across the organization Qualifications * 7+ years of leadership experience in digital media, affiliate marketing, or online gaming * Strong ...

$65 - $95/hr

... support to ensure your gaming journey is unforgettable. Join thousands of satisfied players today and discover why Spinsy Casino is your ultimate destination for online gaming excitement. Experience ...

New

From casinos and racetracks to online gaming, sports betting and entertainment content, we deliver ... We're committed to supporting you as you expand your skills and explore new opportunities. With ...

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Online Gaming Support information

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How much do online gaming support jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for online gaming support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is an online gaming support?

An Online Gaming Support job involves assisting players with technical issues, account inquiries, and gameplay-related concerns. Support agents help resolve connection problems, troubleshoot bugs, and ensure a smooth gaming experience. They communicate with customers via chat, email, or phone and may also moderate in-game interactions. Strong problem-solving skills, gaming knowledge, and excellent customer service are key for this role.

What are the key skills and qualifications needed to thrive in online gaming support?

To thrive as an Online Gaming Support professional, you need strong customer service, troubleshooting, and communication skills, often supported by experience with ticketing systems or CRM platforms. Familiarity with help desk software like Zendesk, Freshdesk, or in-game support consoles is typically required, and certifications in IT support can be an advantage. Patience, active listening, and problem-solving abilities help you excel when assisting users and collaborating with internal teams. These competencies ensure efficient resolution of player issues, promote a positive gaming experience, and support the reputation of the gaming company.

What are the typical challenges faced by online gaming support professionals?

Online Gaming Support professionals often manage high volumes of requests, ranging from technical issues to account concerns, which can sometimes require troubleshooting under time pressure. Handling frustrated or upset users is common, so maintaining professionalism and empathy is crucial. Additionally, keeping up with regular updates to games and systems adds a learning curve to the role. Support teams generally collaborate closely with technical and development teams to relay bug reports and feedback, making teamwork and adaptability important for success.

More about Online Gaming Support jobs

What cities are hiring for Online Gaming Support jobs?

Cities with the most Online Gaming Support job openings:

What are the most commonly searched types of Gaming Support jobs?

The most popular types of Gaming Support jobs are:

What states have the most Online Gaming Support jobs?

States with the most job openings for Online Gaming Support jobs include:

Infographic showing various Online Gaming Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

Team Manager (Online Gaming)

Evolution United States

Southfield, MI

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago


Job description

Company Description

Evolution is the world’s leading provider of video-streamed Live Casino solutions, delivering world-class live dealer gaming to our licensees, which include many of the world’s best-known gaming brands and now looking for talent like you to join us in our Evolution!

Job Description

The Team Manager is responsible to ensure operational excellence at all times.

The main responsibility of the Team Manager is to give full consideration to Online Casino Dealer's needs, our company's goals and business needs, and to find a balance between both. The well-being of the team and the smooth running of the business are to be considered of equal priority whilst performing floor supervision duties.

Responsibilities

  • Manage, supervise, coach, motivate and build team spirit
  • Be the first point of contact for subordinates
  • Present new ideas and policies to prospective teams
  • Work within your own team/s to produce the required results and to meet Company targets
  • Prepare and monitor teams’ KPI data, create and execute weekly/monthly/quarterly improvement plan
  • Participate in subordinates’ recruitment and training process
  • Be an example of a star performer and coach other subordinates on shift
  • Organize and lead team and individual meetings
  • Manage employee expectation and eventual requests
  • Establish and maintain cross departmental cooperation
  • Work with internal systems (JIRA, TTS, WIKI, Evo Desk, NEVOS, etc.)
  • Handle disciplinary cases
  • Manage projects and deadlines set by your direct managers
  • Manage ad-hoc situations which may occur on shift in an appropriate manner
  • Manage scheduling process
  • Routine floor walks within the studio
Qualifications
  • Minium 2 years of Supervisory or Shift Manager experience
  • Technically proficient in computer programs, especially Microsoft Office
  • The ability to work flexible hours
  • Managerial courage to lead and hold others accountable
  • Prompt and organized
  • Travel may be required

Additional Information

This position is an excellent opportunity to join the fast-growing Evolution team. We also offer:

  • Paid Time Off
  • 401K Match
  • Paid Holidays
  • Employee Referral Program
  • Medical, Dental & Vision Insurance Plans
  • Company Paid Life and AD&D Insurance
  • Commuter Flexible Spending Account (FSA)
  • Nationwide Employee Discount Program
  • Full Training & Growth Opportunities
  • Professional and personal development – for the right person there is opportunity for the role to grow in responsibility

All your information will be kept confidential according to EEO guidelines.

#EVOMIL

About Us

Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 16,000 EVOlutioneers across 30 markets worldwide, working in product innovation, software development, IT solutions, game hosting and business support. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth.

Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel.

Evolution is a Swedish company founded in 2006 and listed on Nasdaq Nordic (EVO).

Evolution US was established in 2018. More information on Evolution.com.