ZipRecruiter

Log In

1

Online Gaming Support Jobs (NOW HIRING)

Penn Interactive

OR · Hybrid

... in online gaming. About the Work * Work as part of the marketing operations team to prepare ... customer support, legal/compliance, and product. Work with product and operations teams to ...

Penn Interactive

Marketing Operations Associate

$48K - $60K/yr

From casinos and racetracks to online gaming, sports betting and entertainment content, we deliver ... We're committed to supporting you as you expand your skills and explore new opportunities. With ...

Praxis Tech

General Manager

Miami, FL · On-site

$180 - $240/hr

Coach, develop, and support leaders and team members across the organization Qualifications * 7+ years of leadership experience in digital media, affiliate marketing, or online gaming * Strong ...

Adl

Researcher, Online Hate and Extremism

Manhattan, NY · On-site

$65K - $75K/yr

Knowledge of and interest in the video game industry, particularly related to hate and extremism in ... Our mission-driven work is best accomplished in an environment that supports belonging. ADL values ...

ADL

Researcher,Online Hate and Extremism

Manhattan, NY

$65K - $75K/yr

Knowledge of and interest in the video game industry, particularly related to hate and extremism in ... Our mission-driven work is best accomplished in an environment that supports belonging. ADL values ...

Penn Interactive

Director, CRM

Philadelphia, PA · On-site

From casinos and racetracks to online gaming, sports betting and entertainment content, we deliver ... We're committed to supporting you as you expand your skills and explore new opportunities. With ...

GBG

Account Manager, Gaming (3998)

Atlanta, GA · Remote

Ability to advise on and support the execution of tactical marketing initiatives within the gaming or regulated technology sector. * Solid understanding of the online gambling and identity ...

GBG

Account Manager, Gaming (3998)

New York, NY · On-site

Ability to advise on and support the execution of tactical marketing initiatives within the gaming or regulated technology sector. * Solid understanding of the online gambling and identity ...

GBG

Account Manager, Gaming (3998)

Atlanta, GA · On-site

Ability to advise on and support the execution of tactical marketing initiatives within the gaming or regulated technology sector. * Solid understanding of the online gambling and identity ...

GBG

Account Manager, Gaming (3998)

Manchester, NH · Remote

Ability to advise on and support the execution of tactical marketing initiatives within the gaming or regulated technology sector. * Solid understanding of the online gambling and identity ...

GBG

Account Manager, Gaming

Manchester, NH · On-site

Ability to advise on and support the execution of tactical marketing initiatives within the gaming or regulated technology sector. * Solid understanding of the online gambling and identity ...

GBG

Account Manager, Gaming (3998)

Manchester, NH · On-site

Ability to advise on and support the execution of tactical marketing initiatives within the gaming or regulated technology sector. * Solid understanding of the online gambling and identity ...

GBG

Account Manager, Gaming (3998)

Boston, MA · On-site

Ability to advise on and support the execution of tactical marketing initiatives within the gaming or regulated technology sector. * Solid understanding of the online gambling and identity ...

GBG

Account Manager, Gaming

Houston, TX · On-site

Ability to advise on and support the execution of tactical marketing initiatives within the gaming or regulated technology sector. * Solid understanding of the online gambling and identity ...

BetMGM

Product Data Analyst

Three Rivers, MI · Hybrid

$72K - $94K/yr

In addition, candidates must comply with and support BetMGM's responsible gambling policies, procedures, and initiatives. About BetMGM BetMGM is revolutionizing sports betting and online gaming in ...

BetMGM

Surveillance Officer

Cincinnati, OH · On-site

$20 - $22/hr

In addition, candidates must comply with and support BetMGM's responsible gambling policies, procedures, and initiatives. About BetMGM BetMGM is revolutionizing sports betting and online gaming in ...

Penn Interactive

VIP Host

Cherry Hill, NJ · On-site

$58K - $65K/yr

From casinos and racetracks to online gaming, sports betting and entertainment content, we deliver ... We're committed to supporting you as you expand your skills and explore new opportunities. With ...

previous pagenext page

Showing results 21-40

All JobsOnline Gaming Support Jobs

Online Gaming Support information

See salary details

$11

$18

$26

How much do online gaming support jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for online gaming support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in online gaming support?

To thrive as an Online Gaming Support professional, you need strong customer service, troubleshooting, and communication skills, often supported by experience with ticketing systems or CRM platforms. Familiarity with help desk software like Zendesk, Freshdesk, or in-game support consoles is typically required, and certifications in IT support can be an advantage. Patience, active listening, and problem-solving abilities help you excel when assisting users and collaborating with internal teams. These competencies ensure efficient resolution of player issues, promote a positive gaming experience, and support the reputation of the gaming company.

What is an online gaming support?

An Online Gaming Support job involves assisting players with technical issues, account inquiries, and gameplay-related concerns. Support agents help resolve connection problems, troubleshoot bugs, and ensure a smooth gaming experience. They communicate with customers via chat, email, or phone and may also moderate in-game interactions. Strong problem-solving skills, gaming knowledge, and excellent customer service are key for this role.

What are the typical challenges faced by online gaming support professionals?

Online Gaming Support professionals often manage high volumes of requests, ranging from technical issues to account concerns, which can sometimes require troubleshooting under time pressure. Handling frustrated or upset users is common, so maintaining professionalism and empathy is crucial. Additionally, keeping up with regular updates to games and systems adds a learning curve to the role. Support teams generally collaborate closely with technical and development teams to relay bug reports and feedback, making teamwork and adaptability important for success.

More about Online Gaming Support jobs
What cities are hiring for Online Gaming Support jobs? Cities with the most Online Gaming Support job openings:
What are the most commonly searched types of Gaming Support jobs? The most popular types of Gaming Support jobs are:
What states have the most Online Gaming Support jobs? States with the most job openings for Online Gaming Support jobs include:
What job categories do people searching Online Gaming Support jobs look for? The top searched job categories for Online Gaming Support jobs are:
Online Gaming Support jobs near you
Infographic showing various Online Gaming Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

Marketing Operations Associate

Penn Interactive

OR • Hybrid

Full-time

Posted 4 days ago

Job description

About the Role

On the Marketing team at theScore and PENN Interactive, our mission is to develop high-quality and sustainable data-driven marketing channels to improve retention, growth, and user adoption. As a Marketing Operations Associate your primary objective will be to work with the commercial marketing team to execute a wide array of promotional campaigns. Your goal will be to maximize customer experience and player retention through the delivery of personalized marketing and innovative promotional programs.

You will ensure promotional programs are compliant, understandable, and flawless. You will focus on operational excellence as you own the end-to-end execution of innovative marketing campaigns.The ideal candidate has strong communications skills, high attention to detail, knowledge of promotional execution, a passion for working cross-collaboratively with different teams, and an interest in online gaming.

About the Work

  •    Work as part of the marketing operations team to prepare, execute, and credit promotions and campaigns for all online gaming brands. 
       Assist with reports on campaign performance and distribute them to relevant internal stakeholders and/or external partners as appropriate. 
       Test new promotional mechanics in the promotion engine and report on the end-to-end user journey. 
       Coordinate asset creation and dissemination across design and marketing execution teams as it pertains to marketing campaigns. 
       Ability to learn and effectively utilize Marketing Technology tools, including JIRA and Back Office tools.
       Communicate with other departments around logistics and execution of marketing programs, including customer support, legal/compliance, and product. 
       Work with product and operations teams to facilitate in-app placement and surfacing of promotions.
       Contribute to the regulatory promotion approval process through development of terms & conditions documentation for all campaigns, and ensure all copy is aligned with state-level regulatory requirements.
       Perform competitive research on marketing programs, product capabilities, and industry landscape.
       Other duties as required. 

About You

  • Bachelor's degree (B.S./B.A.) in marketing, management, business administration, or related field, or equivalent work experience.
  • 1-2 years of experience in a digital marketing and/or online gaming operations role.
  • Capability to work cross-functionally, including virtual teams.
  • Strong verbal and written communication skills.
  • Strong attention to detail.
  • Ability to organize and prioritize tasks constantly.
  • Self-starter.
  • Passionate and knowledgeable about North American online gaming.
  • Competent in Microsoft Office and/or Google Suite.
  • Ability to work in a fast-paced environment.

What We Offer

  • Competitive compensation package.
  • Comprehensive Benefits package.
  • Fun, relaxed work environment.
  • Education and conference reimbursements.

#LI-HYBRID

Apply