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Day Gaming Customer Support Jobs (NOW HIRING)

Pulse Games

Head of Customer Support

Our skill-based games recognize true talent by rewarding quick thinking and smart strategy ... day. We are looking for a Head Of Customer Support to join our team. You'll be responsible for ...

Pulse Games

Head of Customer Support

Our skill-based games recognize true talent by rewarding quick thinking and smart strategy ... day. We are looking for a Head Of Customer Support to join our team. You'll be responsible for ...

Pulse Games

Head of Customer Support

Atlanta, GA · On-site

Our games bring fast-paced, strategy-driven gameplay that keeps players engaged. Everything we ... day. We are looking for a Head of Customer Support to join our team. You'll be responsible for ...

Pulse Games

Head of Customer Support

Los Angeles, CA · On-site

Our games bring fast-paced, strategy-driven gameplay that keeps players engaged. Everything we ... day. We are looking for a Head of Customer Support to join our team. You'll be responsible for ...

krg technology inc

Customer Support

Saint Paul, MN · On-site

$17.25 - $22/hr

We are looking Customer Support @ St Paul, MN for the below mentioned . Kindly forward me your ... day) call center experience Experience with live chat and internet response system (email)

Day Translations

Customer Support Representative

San Jose, CA · On-site

$18.75 - $25.50/hr

Day Translations is a global translation and interpreting company. We help improve worldwide ... As a Customer Support Representative, you will be the first to talk to our clients when they call ...

Tews Company

Customer Support

Tallahassee, FL · On-site

$18 - $24/hr

Or one (1) years' experience providing customer service and technical support with Microsoft Office ... Solving the talent equation for our clients is our passion, and we do so every day by filling ...

krg technology inc

Customer Support

Saint Paul, MN · On-site

$17.25 - $22/hr

Customer Support Duration : Full Time Location : St Paul, MN Excellent written and verbal ... day) call center experience Experience with live chat and internet response system (email)

OTK Network

Customer Support Representative

Austin, TX · On-site

$15.75 - $21.50/hr

While this is not primarily a technical support position, Starforge sells enthusiast gaming PCs and ... Respond to customer inquiries regarding orders, shipping, billing, returns, exchanges, and account ...

Base Power Company

Customer Support

Austin, TX · On-site

$16.75 - $21.50/hr

... delivering unparalleled support, working directly with customers to provide a world-class ... Every day brings a new challenge, balancing high ownership and accountability with constant ...

Razor Rents

Customer Support

Carrollton, OH · On-site

$13.25 - $17/hr

Support Our Customers - Greet, assist, and provide solutions with a smile, both in-person and over ... Is eager to learn, grow, and take on new challenges every day. * Has a background in customer ...

Mosquito Joe

Customer Support Specialist

Chattanooga, TN · On-site

$15 - $20/hr

... game. You'll be our customers' first point of contact and responsible for delivering a best-in-class customer support experience. • Subject Matter Expert. You'll learn the proper guidelines for ...

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How much do day gaming customer support jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for day gaming customer support in the United States is $23.17, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $26.44 per hour, depending on experience, location, and employer.
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Day Gaming Customer Support jobs near you
Infographic showing various Day Gaming Customer Support job openings in the United States as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $48,196 per year, or $23.2 per hour.

Head of Customer Support

Remote

Pulse Games
See more jobs at Pulse Gamesexternal

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Re-posted 2 days ago

Job description

Head Of Customer Support

We create mobile games that are fun, visually engaging, and built around exciting challenges. Our skill-based games recognize true talent by rewarding quick thinking and smart strategy. Everything we create starts with our team, collaborating, learning, and challenging each other to do better every day.

We are looking for a Head Of Customer Support to join our team. You'll be responsible for building and leading our global player support operations, ensuring that our players enjoy a seamless, reliable, and trustworthy experience in our games. This position is central to shaping our customer support strategy, structure, and culture from resolving player issues to ensuring trust and safety.

What You'll Do

  • Build and scale a world-class customer support organization
  • Define and execute support strategy across all player touchpoints, ensuring consistency and quality
  • Implement tools, automation, and processes to improve efficiency, scalability, and self-service options
  • Track and optimize KPIs to drive continuous improvement
  • Oversee sensitive cases such as payments, fraud, and responsible gaming, ensuring compliance with regulatory standards
  • Collaborate closely with product team to deliver safe and engaging player experiences
  • Represent the player's voice and make sure their perspective informs both product and operational decisions

What We're Looking For

  • 7+ years in customer support / customer experience in mobile game industry, including at least 3 years in a leadership role
  • Proven experience in scaling support operations in mobile games
  • Deep familiarity with support tools
  • Strong analytical mindset; comfortable using data to make decisions and drive improvements
  • Excellent leadership and people management skills
  • Strong communication and collaboration skills across departments
  • Must be based in the United States

Apply