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Day Gaming Customer Support Jobs (NOW HIRING)

BettingJobs

Customer Support Agent

Jersey City, NJ · On-site

$19.50 - $26/hr

Support players with account-related questions including registration, verification (KYC), deposits, withdrawals, and gameplay issues. * Guide customers through processes in a compliant manner ...

bet365

CRM Lead, Gaming

Denver, CO · Hybrid

$75K - $105K/yr

As CRM Lead, Gaming you will be responsible for developing and implementing CRM strategies to drive ... Leading the monitoring and evaluation of campaigns through the support of CRM Analytics team ...

Pulse Games

Head of Customer Support

Las Vegas, NV

About Pulse Games We create mobile games that are fun, visually engaging, and built around exciting ... day. We are looking for a Head of Customer Support to join our team. You'll be responsible for ...

Pattern

Customer Support Specialist

Lehi, UT

$17 - $22.75/hr

What is a day in the life of a Customer Support Specialist? Technical Support & Triage * Own ... Game Changers - A game changer is someone who looks at problems with an open mind and shares new ...

Base Power Company

Customer Support

Austin, TX · On-site

$16.75 - $21.50/hr

... delivering unparalleled support, working directly with customers to provide a world-class ... Every day brings a new challenge, balancing high ownership and accountability with constant ...

Mosquito Joe

Customer Support Specialist

Chattanooga, TN · On-site

$15 - $20/hr

... game. You'll be our customers' first point of contact and responsible for delivering a best-in-class customer support experience. • Subject Matter Expert. You'll learn the proper guidelines for ...

PerkSpot

Customer Support Specialist

Chicago, IL · On-site

$21.10/hr

PerkSpot is searching for a Customer Support Specialist to join our Customer Support team! At ... This position is required to be in the office 3 days a week on Tuesday, Wednesday, and Thursday.

CATALIS

Customer Support Specialist

Edmonton, KY · On-site

$15.25 - $20.50/hr

Our new office includes an innovative vibe, stand-up desks for all staff, foosball games, an active ... The Opportunity As a Customer Support Specialist, you will be the first point of contact for ...

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How much do day gaming customer support jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for day gaming customer support in the United States is $23.17, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $26.44 per hour, depending on experience, location, and employer.
What cities are hiring for Day Gaming Customer Support jobs? Cities with the most Day Gaming Customer Support job openings:
What are the most commonly searched types of Gaming Customer Support jobs? The most popular types of Gaming Customer Support jobs are:
What states have the most Day Gaming Customer Support jobs? States with the most job openings for Day Gaming Customer Support jobs include:
What job categories do people searching Day Gaming Customer Support jobs look for? The top searched job categories for Day Gaming Customer Support jobs are:
Day Gaming Customer Support jobs near you
Infographic showing various Day Gaming Customer Support job openings in the United States as of July 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $48,196 per year, or $23.2 per hour.

Customer Support Agent

BettingJobs

Jersey City, NJ • On-site

$19.50 - $26/hr

Other

Re-posted 15 days ago

Job description

BettingJobs are working with a well-established iGaming operator from Europe who are readying their launch in the regulated US market. The operations will be based out of New Jersey, and they are currently looking to hire a customer support team to launch in early 2026.


Key Responsibilities:

  • Provide responsive, professional assistance to customers through live chat, email, and phone.
  • Support players with account-related questions including registration, verification (KYC), deposits, withdrawals, and gameplay issues.
  • Guide customers through processes in a compliant manner following NJDGE regulations and responsible gaming policies.
  • Identify, document, and escalate technical or operational issues to relevant internal teams.
  • Maintain familiarity with our platform, games, promotions, and internal procedures to deliver accurate information.
  • Monitor player activity to identify potential fraud or responsible gaming concerns and escalate accordingly.
  • Work closely with the Compliance, Payments, and Fraud teams to resolve customer requests.
  • Maintain high-quality service levels and meet performance KPIs.
  • Contribute to a positive and supportive team environment, especially during the early launch phase.


Requirements:

  • Previous experience in Customer Support, ideally within iGaming, online entertainment, fintech, or a regulated industry.
  • Strong communication skills and a customer-centric mindset.
  • Ability to work shifts, including evenings, weekends, and holidays (24/7 operation).
  • Basic understanding of online platforms, payment methods, and troubleshooting.
  • Attention to detail with the ability to follow structured procedures.
  • Ability to work on-site in the New Jersey office.


Nice to have:

  • Experience in a regulated iGaming market (US or international).
  • Familiarity with KYC, AML, and responsible gaming principles.
  • Experience using customer support platforms (Zendesk, Freshdesk, Salesforce, etc.).

Apply