Burnsville, MN · On-site
$16/hr
Game Master Job Summary From the time customers enter our venue to the time they leave, our game ... Customer service is our highest priority. We are looking for outgoing, high energy team members to ...
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Burnsville, MN · On-site
$16/hr
Game Master Job Summary From the time customers enter our venue to the time they leave, our game ... Customer service is our highest priority. We are looking for outgoing, high energy team members to ...
Burnsville, MN · On-site
$16/hr
Game Master Job Summary From the time customers enter our venue to the time they leave, our game ... Customer service is our highest priority. We are looking for outgoing, high energy team members to ...
Quick apply
Burnsville, MN · On-site
$16/hr
Game Master Job Summary From the time customers enter our venue to the time they leave, our game ... Customer service is our highest priority. We are looking for outgoing, high energy team members to ...
CUSTOMER SERVICE AGENT Our Customer Service Agents are responsible for maintaining positive relationships with our game players by helping them with their requests with speed, expertise, courtesy ...
Quick apply
CUSTOMER SERVICE AGENT Our Customer Service Agents are responsible for maintaining positive relationships with our game players by helping them with their requests with speed, expertise, courtesy ...
$20 - $22/hr
With each new game mastered and every skill honed through our training, you're not just gaining ... This role focuses on customer service, quick thinking, and attention to detail--no heavy lifting ...
Quick apply
$20 - $22/hr
With each new game mastered and every skill honed through our training, you're not just gaining ... This role focuses on customer service, quick thinking, and attention to detail--no heavy lifting ...
Manteca, CA · On-site
$20 - $22/hr
With each new game mastered and every skill honed through our training, you're not just gaining ... This role focuses on customer service, quick thinking, and attention to detail--no heavy lifting ...
Quick apply
Manteca, CA · On-site
$20 - $22/hr
With each new game mastered and every skill honed through our training, you're not just gaining ... This role focuses on customer service, quick thinking, and attention to detail--no heavy lifting ...
Game Master/Customer Service Representative Get paid to people watch! Brainstorm Escapes is live action gaming in which participants must solve a series of clues, puzzles, and riddles to escape a ...
Game Master/Customer Service Representative Get paid to people watch! Brainstorm Escapes is live action gaming in which participants must solve a series of clues, puzzles, and riddles to escape a ...
About the Position Our Game Master/Customer Service Reps are known as "Brainstorm Troopers." They're the people who watch players and give hints during our escape games. They are also responsible for ...
About the Position Our Game Master/Customer Service Reps are known as "Brainstorm Troopers." They're the people who watch players and give hints during our escape games. They are also responsible for ...
Provides exceptional service to all guests with a focus on inactive, uncoded, and new table game customers. Engagement Expectations: We believe that team member engagement is the basis for a great ...
Provides exceptional service to all guests with a focus on inactive, uncoded, and new table game customers. Engagement Expectations: We believe that team member engagement is the basis for a great ...
About the Position Our Game Master/Customer Service Reps are known as " Brainstorm Troopers ." They're the people who watch players and give hints during our escape games. They are also responsible ...
About the Position Our Game Master/Customer Service Reps are known as " Brainstorm Troopers ." They're the people who watch players and give hints during our escape games. They are also responsible ...
Pillager, MN · On-site
$15.50 - $21.25/hr
Work directly/indirectly with the marketing and electronic gaming to build incentive programs for ... customer service booths, promotion areas, and how to spot employees working the floor; knows ...
Pillager, MN · On-site
$15.50 - $21.25/hr
Work directly/indirectly with the marketing and electronic gaming to build incentive programs for ... customer service booths, promotion areas, and how to spot employees working the floor; knows ...
Queensbury, NY · On-site
$17.25 - $23.75/hr
Explain game rules and encourage guests to play - and come back for more! * Use your energy and training to boost sales * Restock prizes and maintain organized prize displays * Handle sales ...
Queensbury, NY · On-site
$17.25 - $23.75/hr
Explain game rules and encourage guests to play - and come back for more! * Use your energy and training to boost sales * Restock prizes and maintain organized prize displays * Handle sales ...
Austell, GA · On-site
$15.75 - $21.75/hr
Explain game rules and encourage guests to play - and come back for more! * Use your energy and training to boost sales * Restock prizes and maintain organized prize displays * Handle sales ...
Austell, GA · On-site
$15.75 - $21.75/hr
Explain game rules and encourage guests to play - and come back for more! * Use your energy and training to boost sales * Restock prizes and maintain organized prize displays * Handle sales ...
Oklahoma City, OK · On-site
$16 - $22/hr
Explain game rules and encourage guests to play - and come back for more! * Use your energy and training to boost sales * Restock prizes and maintain organized prize displays * Handle sales ...
Oklahoma City, OK · On-site
$16 - $22/hr
Explain game rules and encourage guests to play - and come back for more! * Use your energy and training to boost sales * Restock prizes and maintain organized prize displays * Handle sales ...
Lansing, MI · On-site
$80K - $135K/yr
Experience in gaming/betting industry and highly regulated markets (preferred). * Familiarity with ... Knowledge of brand new customer service technologies and automation tools (preferred). Company ...
Lansing, MI · On-site
$80K - $135K/yr
Experience in gaming/betting industry and highly regulated markets (preferred). * Familiarity with ... Knowledge of brand new customer service technologies and automation tools (preferred). Company ...
Lansing, MI · On-site
Experience in gaming/betting industry and highly regulated markets (preferred). * Familiarity with ... Knowledge of brand new customer service technologies and automation tools (preferred). Compensation ...
Lansing, MI · On-site
Experience in gaming/betting industry and highly regulated markets (preferred). * Familiarity with ... Knowledge of brand new customer service technologies and automation tools (preferred). Compensation ...
Manchester, NH · On-site
$18 - $24.70/hr
As a top gaming content and technology company, we value diversity and inclusion. Innovation and collaboration drive all our efforts. Our Customer Service Agents are vital to our success, offering ...
Manchester, NH · On-site
$18 - $24.70/hr
As a top gaming content and technology company, we value diversity and inclusion. Innovation and collaboration drive all our efforts. Our Customer Service Agents are vital to our success, offering ...
Manchester, NH · On-site
$15.50 - $20.75/hr
As a top gaming content and technology company, we value diversity and inclusion. Innovation and collaboration drive all our efforts. Our Customer Service Agents are vital to our success, offering ...
Manchester, NH · On-site
$15.50 - $20.75/hr
As a top gaming content and technology company, we value diversity and inclusion. Innovation and collaboration drive all our efforts. Our Customer Service Agents are vital to our success, offering ...
Manchester, NH · On-site
$15 - $20.25/hr
As a top gaming content and technology company, we value diversity and inclusion. Innovation and collaboration drive all our efforts. Our Customer Service Agents are vital to our success, offering ...
Manchester, NH · On-site
$15 - $20.25/hr
As a top gaming content and technology company, we value diversity and inclusion. Innovation and collaboration drive all our efforts. Our Customer Service Agents are vital to our success, offering ...
Beggs, OK · On-site
$13 - $17.75/hr
Customer Service Representative Duck Creek Casino | Marketing | Full Time Location: Beggs, OK, US ... Work directly/indirectly with the marketing and electronic gaming to build incentive programs for ...
Beggs, OK · On-site
$13 - $17.75/hr
Customer Service Representative Duck Creek Casino | Marketing | Full Time Location: Beggs, OK, US ... Work directly/indirectly with the marketing and electronic gaming to build incentive programs for ...
Marina, CA · On-site
$20 - $25/hr
Gaming/ Customer Service Associate The Independent is currently seeking both experienced and inexperienced Gaming /Customer Service Associates to join our team in Marina, CA. About Us: The ...
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Marina, CA · On-site
$20 - $25/hr
Gaming/ Customer Service Associate The Independent is currently seeking both experienced and inexperienced Gaming /Customer Service Associates to join our team in Marina, CA. About Us: The ...
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
A Game Customer Service job involves assisting players with inquiries, troubleshooting issues, and providing support related to a video game. Representatives help resolve account problems, technical difficulties, and in-game concerns while ensuring a positive player experience. They communicate via chat, email, or phone and may also provide feedback to developers based on player issues. Strong communication skills, patience, and a passion for gaming are essential for this role.
To thrive as a Game Customer Service representative, you need strong communication skills, proficiency in problem-solving, and a good understanding of gaming platforms and terminology. Familiarity with customer relationship management (CRM) software, ticketing systems, and live chat tools is often required. Patience, active listening, and a genuine passion for gaming help build rapport and effectively resolve player issues. These qualities ensure prompt, accurate assistance for players and enhance overall user satisfaction with the gaming experience.
Game Customer Service representatives commonly face challenges such as handling high volumes of player inquiries, resolving technical issues across different platforms, and addressing frustrated or upset customers. You may also need to quickly learn about new game updates or features to provide accurate support. Staying calm under pressure and adapting to rapidly changing game environments are essential. However, these challenges offer opportunities to develop valuable problem-solving skills and to play a key role in fostering a positive gaming community.
Cities with the most Game Customer Service job openings:
States with the most job openings for Game Customer Service jobs include:
For Game Customer Service jobs, the most frequently searched job titles are:
Burnsville, MN • On-site
$16/hr
Part-time
Re-posted 26 days ago
5.8
Based on 38 frontline employees who took The Breakroom Quiz
If you are outgoing, friendly and looking for a fun work environment, Escapology Burnsville wants to talk to you! We are hiring game masters to help guide groups through an hour-long adventure while delivering the best customer experience possible.
Game Master Job Summary
From the time customers enter our venue to the time they leave, our game masters help our customers enjoy their experience. When customers come into our lobby, the game master is there to greet them and take them back to their game. The Game Master acts as a guide, sending clues and aiding our guests in solving riddles and puzzles in order to complete their mission.
Game Master General Responsibilities
In addition to hosting groups to their rooms, explaining the rules, and sending hints from our control room, there are a few other duties that helps Escapology offer the best escape room experience possible.
· When groups complete their game, the game master is responsible for exiting the group from their game, explaining any unfinished puzzles, and taking a team photo
· After a game is complete, puzzles and props within the games will need to be quickly reset for the next group of adventurers
· We like our venue to be clean and tidy for our guests, so in addition to interacting with groups, game masters will need to do general cleaning and pitch in to make sure we stay organized
General Qualifications
· Excellent customer service skills
· Ability to confidently make speeches to small groups
· Critical thinking skills
· Attention to detail
· Capable of sitting for an hour or more
· Outstanding verbal and written communication
· Ability to work well and cohesively with a team
· Ability to multi-task
· Capacity to handle high-pressure situations
· Self-motivated
· Ability to problem-solve
· Capable of standing, kneeling, bending, and lifting up to 25 lbs.
Preferred Qualifications
· High School Diploma or equivalent
· One year of related experience
Escapology, one of the largest Escape Room Franchises in the country, is located at the Burnsville Center Mall and delivers customers a variety of game room experiences. Players are challenged by working together with friends and family to discover clues, solve puzzles and unlock locks in order to escape our adrenaline pumping games. Customer service is our highest priority. We are looking for outgoing, high energy team members to join us in order to provide our customers with the most enjoyable experience they can possibly have.
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