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Game Customer Service Jobs in Oregon (NOW HIRING)

Ghost Story Games

OR · On-site

$87K - $90K/yr

Provide hands-on support and/or manage external resources to provide hands-on support for creators engaging with our game * Customer Service: * Build a customer service solution including onboarding ...

Domino's

Customer Service Rep

Sisters, OR · On-site

$16 - $21.75/hr

ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And ... We are searching for qualified customer service reps with personality and people skills. We're ...

Domino's Franchise

Customer Service Rep

Sisters, OR

$16 - $21.75/hr

ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And ... We are searching for qualified customer service reps with personality and people skills. We're ...

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Game Customer Service information

See Oregon salary details

$10

$19

$28

How much do game customer service jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for game customer service in Oregon is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $22.12 per hour, depending on experience, location, and employer.

What is a game customer service?

A Game Customer Service job involves assisting players with inquiries, troubleshooting issues, and providing support related to a video game. Representatives help resolve account problems, technical difficulties, and in-game concerns while ensuring a positive player experience. They communicate via chat, email, or phone and may also provide feedback to developers based on player issues. Strong communication skills, patience, and a passion for gaming are essential for this role.

What are the key skills and qualifications needed to thrive in game customer service?

To thrive as a Game Customer Service representative, you need strong communication skills, proficiency in problem-solving, and a good understanding of gaming platforms and terminology. Familiarity with customer relationship management (CRM) software, ticketing systems, and live chat tools is often required. Patience, active listening, and a genuine passion for gaming help build rapport and effectively resolve player issues. These qualities ensure prompt, accurate assistance for players and enhance overall user satisfaction with the gaming experience.

What are the typical challenges faced by game customer service representatives?

Game Customer Service representatives commonly face challenges such as handling high volumes of player inquiries, resolving technical issues across different platforms, and addressing frustrated or upset customers. You may also need to quickly learn about new game updates or features to provide accurate support. Staying calm under pressure and adapting to rapidly changing game environments are essential. However, these challenges offer opportunities to develop valuable problem-solving skills and to play a key role in fostering a positive gaming community.

What are popular job titles related to Game Customer Service jobs in Oregon? For Game Customer Service jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Game Customer Service jobs in Oregon look for? The top searched job categories for Game Customer Service jobs in Oregon are:
Game Customer Service jobs near you
Infographic showing various Game Customer Service job openings in Oregon as of July 2026, with employment types broken down into 40% Full Time, 40% Part Time, and 20% Temporary. Highlights an 100% In-person job distribution, with an average salary of $41,337 per year, or $19.9 per hour.

Player Experience & Community Manager

Ghost Story Games

OR • On-site

$87K - $90K/yr

Other

Posted 7 days ago

Job description

The Challenge:
  • Community & Social Media:
    • Develop and execute strategy for owned social media and community channels
    • Develop player engagement strategies to foster a long-lasting community
    • Craft social media content, draft copy, and drive asset ideation and production
    • Monitor and respond to player inquiries
  • Content Creators:
    • Identify, build and maintain in-house relationships with content creators
    • Provide hands-on support and/or manage external resources to provide hands-on support for creators engaging with our game
  • Customer Service:
    • Build a customer service solution including onboarding and managing a BPO and customer service tool
    • Create and maintain a customer service run book that outlines protocols, roles, responsibilities, and escalation plans
    • Maintain an internal and external knowledge hub
  • Email marketing: Draft and distribute newsletter and bespoke marketing emails  
  • Analytics & Reporting: Define and report on KPIs, report on player sentiment, and make recommendations for improving engagement for all areas of ownership
  • Campaign & Operational Support:
    • Assist with playtesting efforts including onboarding play testers, managing virtual and IRL technical set ups, and other operational needs as they arise
    • Collaborate with the broader marketing team on campaign planning, research, competitive analysis, and copywriting
  • Other duties as assigned
What You'll Take On:
  • You can use data to back up your recommendations
  • You're ready to challenge conventional wisdom
  • You have deep familiarity with online and IRL gaming communities, especially for single player games and using indie developer communication styles
  • You understand audiences' behaviors, creator and community motivations, and key industry platform algorithms  
  • You have a basic knowledge of Adobe Photoshop
What You Bring:
  • 5+ years experience in the video game community management role  
  • Has shipped at least 2 games on PC and console in a community manager role
  • Strong written and verbal communication

Must be eligible to work in the U.S.


The pay range for this position in Massachusetts at the start of employment is expected to be between $87,100 and $90,920 per Year. However, base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations. Subject to those same considerations, the total compensation package for employees in regular roles may also include other elements, including a bonus and/or equity awards, in addition to a full range of medical, financial, and/or other benefits, provided that temporary or intern roles will not be eligible for many of these payments or benefits. Details of participation in compensation and benefit plans (if applicable) will be provided if an employee receives an offer of employment. If hired, employee will be in an ~at-will position~ and the company reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and market factors.

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