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Game Customer Service Jobs in Oregon (NOW HIRING)

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Game Customer Service information

See Oregon salary details

$10

$19

$28

How much do game customer service jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for game customer service in Oregon is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $22.12 per hour, depending on experience, location, and employer.

What is a game customer service?

A Game Customer Service job involves assisting players with inquiries, troubleshooting issues, and providing support related to a video game. Representatives help resolve account problems, technical difficulties, and in-game concerns while ensuring a positive player experience. They communicate via chat, email, or phone and may also provide feedback to developers based on player issues. Strong communication skills, patience, and a passion for gaming are essential for this role.

What are the key skills and qualifications needed to thrive in game customer service?

To thrive as a Game Customer Service representative, you need strong communication skills, proficiency in problem-solving, and a good understanding of gaming platforms and terminology. Familiarity with customer relationship management (CRM) software, ticketing systems, and live chat tools is often required. Patience, active listening, and a genuine passion for gaming help build rapport and effectively resolve player issues. These qualities ensure prompt, accurate assistance for players and enhance overall user satisfaction with the gaming experience.

What are the typical challenges faced by game customer service representatives?

Game Customer Service representatives commonly face challenges such as handling high volumes of player inquiries, resolving technical issues across different platforms, and addressing frustrated or upset customers. You may also need to quickly learn about new game updates or features to provide accurate support. Staying calm under pressure and adapting to rapidly changing game environments are essential. However, these challenges offer opportunities to develop valuable problem-solving skills and to play a key role in fostering a positive gaming community.

What are popular job titles related to Game Customer Service jobs in Oregon?

For Game Customer Service jobs in Oregon, the most frequently searched job titles are:

Infographic showing various Game Customer Service job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 3% Contract, and 1% Nights. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $41,337 per year, or $19.9 per hour.

Table Games Dealer-PT

Chinook Winds Casino Resort

Lincoln City, OR • On-site

$16.50 - $23.40/hr

Part-time

Re-posted 9 days ago


Job description

Description

Position Summary

Responsible for providing exemplary guest service while dealing.

Essential Functions

  • Deals games including any of the following: Blackjack and variations, Craps, Roulette, Three Card Poker, Fortune Pai Gow, Bonus Let it Ride & Ultimate Texas Hold'em.
  • Deals games according to Chinook Winds policies & procedures, NIGC, Tribal policies, State Compact, and Tribal gaming regulations.
  • Protects Chinook Winds assets.
  • Determines that bets are in compliance with table limits.
  • Makes payoffs and collections.
  • Identifies and reports any irregularities in play to supervisors.
  • Provides technical assistance to customers regarding Chinook Winds games such as how to play, rules, limits, etc.
  • Performs all duties in accordance with Chinook Winds Casino Resort customer service standards.
  • Maintains general knowledge and provides information to guests of Chinook Winds Casino Resort events, programs, and services.
  • Provides input or recommendations for improvements and changes in processes or services.
  • Other duties as assigned.

Note: Can only deal the games in which the Table Games Dealer has current certification.

Requirements

Position Qualifications

WORKERS IN THIS POSITION MUST BE 21 YEARS OR OLDER

Competency Statements

Energetic- Ability to work at a sustained pace and produce quality work.

Detail Oriented- Ability to pay attention to the minute details of a project or task.

Communication Skills- Ability to communicate effectively with others verbally.  

Customer Oriented- Ability to take care of the customers' needs while following company procedures. 

Enthusiastic- Ability to bring energy to the performance of a task.

Interpersonal - Ability to get along well with a variety of personalities and individuals.

Education

High School Diploma or GED preferred.

Experience

One-year prior dealing experience; or successfully completed dealer school.

Must pass a dealing audition.

Certificates & Licenses

Must obtain a Siletz Tribal Gaming License

Must obtain games certifications in all games with the exception of Craps and Roulette within 6 months of being hired.

Other Requirements

Demonstrated ability in basic mathematical calculations.

Dexterity and motor skills to handle chips and cards.

Physical Demands

  • Stand Constantly
  • Walk Occasionally
  • Sit Occasionally
  • Handling/Fingering Constantly
  • Reach Outward Constantly
  • Reach Above Shoulder Occasionally
  • Climb Occasionally
  • Crawl Not Applicable
  • Squat or Kneel Occasionally
  • Bend Frequently 

Lift/Carry

  • 10 lbs or less Frequently
  • 11-20 lbs Frequently
  • 21-50 lbs Occasionally
  • 51-100 lbs Not Applicable
  • Over 100 lbs Not Applicable

Push/Pull

  • 12 lbs or less Frequently
  • 13-25 lbs Occasionally
  • 26-40 lbs Not Applicable
  • 41-100 lbs Not Applicable

Other Physical Requirements

Vision: Near and Far

Sense of Sound

Work Environment

Work will take place in a busy gaming environment with multiple distractions. The noise level in the work environment is usually moderate to loud. The environment is subject to smoke and the associated affects.

Working Conditions

Conditions of employment include passing a pre-employment drug screen, a background investigation, and completing a 180-day introductory period.