CUSTOMER SERVICE AGENT Our Customer Service Agents are responsible for maintaining positive relationships with our game players by helping them with their requests with speed, expertise, courtesy ...
Quick apply
CUSTOMER SERVICE AGENT Our Customer Service Agents are responsible for maintaining positive relationships with our game players by helping them with their requests with speed, expertise, courtesy ...
Customer Service Assistant (Games)
Arlington, TX · On-site
$15.50 - $21.25/hr
Explain game rules and encourage guests to play - and come back for more! * Use your energy and training to boost sales * Restock prizes and maintain organized prize displays * Handle sales ...
Customer Service Assistant (Games)
Arlington, TX · On-site
$15.50 - $21.25/hr
Explain game rules and encourage guests to play - and come back for more! * Use your energy and training to boost sales * Restock prizes and maintain organized prize displays * Handle sales ...
Game Master/Game Host
El Paso, TX · On-site
$11 - $17/hr
Assisting with check-in and customer service when needed What We're Looking For * Friendly ... gameplay that encourages teamwork and problem-solving. Escapology El Paso is a locally owned ...
Game Master/Game Host
El Paso, TX · On-site
$11 - $17/hr
Assisting with check-in and customer service when needed What We're Looking For * Friendly ... gameplay that encourages teamwork and problem-solving. Escapology El Paso is a locally owned ...
Game Master/Game Host
$11 - $17/hr
Assisting with check-in and customer service when needed What We're Looking For * Friendly ... gameplay that encourages teamwork and problem-solving. Escapology El Paso is a locally owned ...
Quick apply
Game Master/Game Host
$11 - $17/hr
Assisting with check-in and customer service when needed What We're Looking For * Friendly ... gameplay that encourages teamwork and problem-solving. Escapology El Paso is a locally owned ...
Game Nerdz is a retailer of games, accessories, and FUN and is looking to add to our team-oriented ... Responsible for an outstanding customer service experience by product and brand knowledge to ...
Quick apply
Game Nerdz is a retailer of games, accessories, and FUN and is looking to add to our team-oriented ... Responsible for an outstanding customer service experience by product and brand knowledge to ...
Be Seen First
Game Master
Katy, TX · On-site
$10 - $15/hr
Game Master Qualities and Skills: * Extroverted and personable with excellent communication skills ... Excellent customer service and sales skills * Full of energy and a positive attitude * Team player
Quick apply
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Game Master
Katy, TX · On-site
$10 - $15/hr
Game Master Qualities and Skills: * Extroverted and personable with excellent communication skills ... Excellent customer service and sales skills * Full of energy and a positive attitude * Team player
Be Seen First
Game Master
Katy, TX · On-site
$10 - $15/hr
Game Master Qualities and Skills: * Extroverted and personable with excellent communication skills ... Excellent customer service and sales skills * Full of energy and a positive attitude * Team player
Quick apply
Be Seen First
Game Master
Katy, TX · On-site
$10 - $15/hr
Game Master Qualities and Skills: * Extroverted and personable with excellent communication skills ... Excellent customer service and sales skills * Full of energy and a positive attitude * Team player
Customer Service Representative
Austin, TX · On-site
$30 - $60/hr
Medical
Dental
Vision
Life
We are seeking a Customer Service Representative to join our team! You will be responsible for ... We have helped so far hundreds of businesses in the software, gaming, hospitality, energy ...
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Customer Service Representative
Austin, TX · On-site
$30 - $60/hr
Medical
Dental
Vision
Life
We are seeking a Customer Service Representative to join our team! You will be responsible for ... We have helped so far hundreds of businesses in the software, gaming, hospitality, energy ...
Game Nerdz is a retailer of games, accessories, and FUN and is looking to add to our team-oriented ... Responsible for an outstanding customer service experience by product and brand knowledge to ...
Quick apply
Game Nerdz is a retailer of games, accessories, and FUN and is looking to add to our team-oriented ... Responsible for an outstanding customer service experience by product and brand knowledge to ...
Customer Service Specialist
Lubbock, TX · On-site
$12 - $15/hr
The E-commerce Specialist will also create a game day experience for our guest each and every day ... Handle customer inquiries and complaints * Provide information about the products and services
Quick apply
Customer Service Specialist
Lubbock, TX · On-site
$12 - $15/hr
The E-commerce Specialist will also create a game day experience for our guest each and every day ... Handle customer inquiries and complaints * Provide information about the products and services
Job type: Full time and Part time, Permanent You got game? You got spring in your step? You want ... We are searching for qualified customer service reps with personality and people skills. We're ...
Job type: Full time and Part time, Permanent You got game? You got spring in your step? You want ... We are searching for qualified customer service reps with personality and people skills. We're ...
Customer Service Representative
Uvalde, TX · On-site
$8/hr
Job type: Full time and Part time, Permanent You got game? You got spring in your step? You want ... We are searching for qualified customer service reps with personality and people skills. We're ...
Customer Service Representative
Uvalde, TX · On-site
$8/hr
Job type: Full time and Part time, Permanent You got game? You got spring in your step? You want ... We are searching for qualified customer service reps with personality and people skills. We're ...
Customer Service Representative
New Braunfels, TX · On-site
$8/hr
Job type: Full time and Part time, Permanent You got game? You got spring in your step? You want ... We are searching for qualified customer service reps with personality and people skills. We're ...
Customer Service Representative
New Braunfels, TX · On-site
$8/hr
Job type: Full time and Part time, Permanent You got game? You got spring in your step? You want ... We are searching for qualified customer service reps with personality and people skills. We're ...
Game Nerdz is a retailer of games, accessories, and FUN and is looking to add to our team-oriented ... Providing excellent customer service by creating a fun shopping experience * Open to feedback ...
Quick apply
Game Nerdz is a retailer of games, accessories, and FUN and is looking to add to our team-oriented ... Providing excellent customer service by creating a fun shopping experience * Open to feedback ...
Customer Service Representative
El Paso, TX · Remote
$14.50 - $19.75/hr
Medical
Dental
Retirement
PTO
Newly Renovated Corporate Office in the Phoenix Ahwatukee Area * State of the Art Game Room * Superior Employee Engagement Program Customer Service Representatives are responsible for processing in ...
Customer Service Representative
El Paso, TX · Remote
$14.50 - $19.75/hr
Medical
Dental
Retirement
PTO
Newly Renovated Corporate Office in the Phoenix Ahwatukee Area * State of the Art Game Room * Superior Employee Engagement Program Customer Service Representatives are responsible for processing in ...
Customer Service Representative
El Paso, TX · On-site
$14.50 - $19.75/hr
Medical
Dental
Retirement
PTO
Career Advancements Newly Renovated Corporate Office in the Phoenix Ahwatukee Area State of the Art Game Room Superior Employee Engagement Program Customer Service Representatives are responsible for ...
Customer Service Representative
El Paso, TX · On-site
$14.50 - $19.75/hr
Medical
Dental
Retirement
PTO
Career Advancements Newly Renovated Corporate Office in the Phoenix Ahwatukee Area State of the Art Game Room Superior Employee Engagement Program Customer Service Representatives are responsible for ...
Customer Service Representative
El Paso, TX · On-site
$14.50 - $19.75/hr
Medical
Dental
Retirement
PTO
Newly Renovated Corporate Office in the Phoenix Ahwatukee Area * State of the Art Game Room * Superior Employee Engagement Program Customer Service Representatives are responsible for processing in ...
Customer Service Representative
El Paso, TX · On-site
$14.50 - $19.75/hr
Medical
Dental
Retirement
PTO
Newly Renovated Corporate Office in the Phoenix Ahwatukee Area * State of the Art Game Room * Superior Employee Engagement Program Customer Service Representatives are responsible for processing in ...
Job type: Full time and Part time, Permanent You got game? You got spring in your step? You want ... We are searching for qualified customer service reps with personality and people skills. We're ...
Quick apply
Job type: Full time and Part time, Permanent You got game? You got spring in your step? You want ... We are searching for qualified customer service reps with personality and people skills. We're ...
Job type: Full time and Part time, Permanent You got game? You got spring in your step? You want ... We are searching for qualified customer service reps with personality and people skills. We're ...
Quick apply
Job type: Full time and Part time, Permanent You got game? You got spring in your step? You want ... We are searching for qualified customer service reps with personality and people skills. We're ...
Customer Service Representative
$14.25 - $19.50/hr
Job type: Full time and Part time, Permanent You got game? You got spring in your step? You want ... We are searching for qualified customer service reps with personality and people skills. We're ...
Quick apply
Customer Service Representative
$14.25 - $19.50/hr
Job type: Full time and Part time, Permanent You got game? You got spring in your step? You want ... We are searching for qualified customer service reps with personality and people skills. We're ...
Game Customer Service information
See Texas salary details
$9.18 - $10.63
2% of jobs
$10.63 - $12.07
4% of jobs
$12.07 - $13.52
11% of jobs
$14.32 is the 25th percentile. Wages below this are outliers.
$13.52 - $14.96
15% of jobs
The median wage is $16.30 / hr.
$14.96 - $16.41
20% of jobs
$16.41 - $17.86
15% of jobs
$18.85 is the 75th percentile. Wages above this are outliers.
$17.86 - $19.30
13% of jobs
$19.30 - $20.75
7% of jobs
$20.75 - $22.19
6% of jobs
$22.19 - $23.64
4% of jobs
$23.64 - $25.08
3% of jobs
$9
$17
$25
How much do game customer service jobs pay per hour?
As of Aug 12, 2026, the average hourly pay for game customer service in Texas is $17.51, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.47 per hour, depending on experience, location, and employer.
What is a game customer service?
A Game Customer Service job involves assisting players with inquiries, troubleshooting issues, and providing support related to a video game. Representatives help resolve account problems, technical difficulties, and in-game concerns while ensuring a positive player experience. They communicate via chat, email, or phone and may also provide feedback to developers based on player issues. Strong communication skills, patience, and a passion for gaming are essential for this role.
What are the key skills and qualifications needed to thrive in game customer service?
To thrive as a Game Customer Service representative, you need strong communication skills, proficiency in problem-solving, and a good understanding of gaming platforms and terminology. Familiarity with customer relationship management (CRM) software, ticketing systems, and live chat tools is often required. Patience, active listening, and a genuine passion for gaming help build rapport and effectively resolve player issues. These qualities ensure prompt, accurate assistance for players and enhance overall user satisfaction with the gaming experience.
What are the typical challenges faced by game customer service representatives?
Game Customer Service representatives commonly face challenges such as handling high volumes of player inquiries, resolving technical issues across different platforms, and addressing frustrated or upset customers. You may also need to quickly learn about new game updates or features to provide accurate support. Staying calm under pressure and adapting to rapidly changing game environments are essential. However, these challenges offer opportunities to develop valuable problem-solving skills and to play a key role in fostering a positive gaming community.
What are popular job titles related to Game Customer Service jobs in Texas? For Game Customer Service jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Game Customer Service jobs in Texas look for? The top searched job categories for Game Customer Service jobs in Texas are:
Job description
Location: Remote in TEXAS ONLY
Starting pay: $12/hr
Full-Time Position. Must have open availability.
CUSTOMER SERVICE AGENT
Our Customer Service Agents are responsible for maintaining positive relationships with our game
players by helping them with their requests with speed, expertise, courtesy, and enthusiasm. This
includes a wide variety of gameplay needs, technical advice, account billing requests, and product
information. Successful candidates will typically have a positive attitude, passion for gaming, analytical
thinking, computer savvy, and experience in customer service contact centers. We offer a fun, exciting,
and challenging environment in one of the most energizing gaming organizations in the industry!
Our Customer Service Agents are responsible for maintaining positive relationships with our game
players by helping them with their requests with speed, expertise, courtesy, and enthusiasm. This
includes a wide variety of gameplay needs, technical advice, account billing requests, and product
information. Successful candidates will typically have a positive attitude, passion for gaming, analytical
thinking, computer savvy, and experience in customer service contact centers. We offer a fun, exciting,
and challenging environment in one of the most energizing gaming organizations in the industry!
RESPONSIBILITIES
- Interact with our customers in all of our gaming environments to promote customer satisfaction
- Handle customer requests for our entire catalog of products and services, including:
- Help with Product information, Account Billing requests, Technical help, Gameplay
help
- A mix of Email, Chat and Social networking
- Maintain a working knowledge of our products and services
- Standard console and PC products
- Massively Multiplayer Online games
- Other online services
- All current gaming platforms (mostly Xbox, PlayStation, Windows PCs)
- Contribute to record keeping knowledge management for product knowledge bases
- Create, edit, review, and publish content for the Customer Services department in response to
requests from internal stakeholders/external users
- Maintain accuracy, relevancy of all internal/external content
- Interact with our customers in all of our gaming environments to promote customer satisfaction
- Handle customer requests for our entire catalog of products and services, including:
- Help with Product information, Account Billing requests, Technical help, Gameplay
help
- A mix of Email, Chat and Social networking
- Maintain a working knowledge of our products and services
- Standard console and PC products
- Massively Multiplayer Online games
- Other online services
- All current gaming platforms (mostly Xbox, PlayStation, Windows PCs)
- Contribute to record keeping knowledge management for product knowledge bases
- Create, edit, review, and publish content for the Customer Services department in response to
requests from internal stakeholders/external users
- Maintain accuracy, relevancy of all internal/external content
REQUIREMENTS
- Strong English language fluency
- Have excellent verbal and written communication skills [English]
- Have excellent editorial skills with the ability to write clearly for a diverse audience
- Strong customer service ethic, positive attitude, and enthusiasm
- Creative and analytical thinking
- Professional communications skills
- Passion for gaming
- Familiarity with online environments and social networks
- Technical troubleshooting ability with Microsoft Windows operating system
- Familiarity with productivity software, including Microsoft Office products
- Good typing skills
- Strong English language fluency
- Have excellent verbal and written communication skills [English]
- Have excellent editorial skills with the ability to write clearly for a diverse audience
- Strong customer service ethic, positive attitude, and enthusiasm
- Creative and analytical thinking
- Professional communications skills
- Passion for gaming
- Familiarity with online environments and social networks
- Technical troubleshooting ability with Microsoft Windows operating system
- Familiarity with productivity software, including Microsoft Office products
- Good typing skills
PLUSES
- Experience in entertainment software industry
- Knowledge and passion for massively multiplayer online games
- 1+ years writing/editing/technical communication experience
- Familiarity with MacOS or Mobile operating systems
- Experience in entertainment software industry
- Knowledge and passion for massively multiplayer online games
- 1+ years writing/editing/technical communication experience
- Familiarity with MacOS or Mobile operating systems
Company Description
Connecting Companies with Good Employees, and Employees with Good Companies!!
About Diversified Sourcing Solutions
Sourced by ZipRecruiter
Industry
Recruiting and staffing services
Company size
51 - 200 Employees
Headquarters location
Douglasville, GA, US
Year founded
1989