Collaborate with team members to improve repair processes and customer satisfaction. Required ... Previous experience repairing video game handheld consoles, such as Gameboys. * Experience with SMT ...
Quick apply
Collaborate with team members to improve repair processes and customer satisfaction. Required ... Previous experience repairing video game handheld consoles, such as Gameboys. * Experience with SMT ...
Collaborate with team members to improve repair processes and customer satisfaction. Required ... Previous experience repairing video game handheld consoles, such as Gameboys. * Experience with SMT ...
Collaborate with team members to improve repair processes and customer satisfaction. Required ... Previous experience repairing video game handheld consoles, such as Gameboys. * Experience with SMT ...
Collaborate with team members to improve repair processes and customer satisfaction. Required ... Previous experience repairing video game handheld consoles, such as Gameboys. * Experience with SMT ...
Quick apply
Collaborate with team members to improve repair processes and customer satisfaction. Required ... Previous experience repairing video game handheld consoles, such as Gameboys. * Experience with SMT ...
Company Description Skill Sprout provides In-Home ABA services throughout the state of Illinois ... M. - Instructing students on video game design - Preparing students for individual project where ...
Company Description Skill Sprout provides In-Home ABA services throughout the state of Illinois ... M. - Instructing students on video game design - Preparing students for individual project where ...
Video Game Hardware Repair Tech
Flint, MI · On-site
$15/hr
Collaborate with team members to improve repair processes and customer satisfaction. Required ... Previous experience repairing video game handheld consoles, such as Gameboys. * Experience with SMT ...
Video Game Hardware Repair Tech
Flint, MI · On-site
$15/hr
Collaborate with team members to improve repair processes and customer satisfaction. Required ... Previous experience repairing video game handheld consoles, such as Gameboys. * Experience with SMT ...
$122K - $140K/yr
GovCIO is currently hiring for UX/Video Game Develper to design AAA-quality user experiences and ... Experience with live service or Games-as-a-Service (GaaS) models and long-term player engagement ...
$122K - $140K/yr
GovCIO is currently hiring for UX/Video Game Develper to design AAA-quality user experiences and ... Experience with live service or Games-as-a-Service (GaaS) models and long-term player engagement ...
UX/Video Game Developer
Colorado Springs, CO · On-site
$122K - $140K/yr
Overview: GovCIO is currently hiring for UX/Video Game Develper to design AAA-quality user ... Experience with live service or Games-as-a-Service (GaaS) models and long-term player engagement ...
UX/Video Game Developer
Colorado Springs, CO · On-site
$122K - $140K/yr
Overview: GovCIO is currently hiring for UX/Video Game Develper to design AAA-quality user ... Experience with live service or Games-as-a-Service (GaaS) models and long-term player engagement ...
About Side Side is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in 2009 and ...
About Side Side is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in 2009 and ...
About Side Side is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in 2009 and ...
About Side Side is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in 2009 and ...
Video Game Store Manager
$40K - $60K/yr
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Quick apply
Video Game Store Manager
$40K - $60K/yr
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Video Game Store Manager
$40K - $60K/yr
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Quick apply
Video Game Store Manager
$40K - $60K/yr
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Video Game Store Manager
$40K - $60K/yr
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Quick apply
Video Game Store Manager
$40K - $60K/yr
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Video Game Store Manager
$40K - $60K/yr
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Quick apply
Video Game Store Manager
$40K - $60K/yr
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Video Game Store Manager
$40K - $60K/yr
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Quick apply
Video Game Store Manager
$40K - $60K/yr
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Video Game Store Manager
$40K - $60K/yr
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Video Game Store Manager
$40K - $60K/yr
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Video Game Store Manager
$40K - $60K/yr
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Video Game Store Manager
$40K - $60K/yr
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Video Game Store Manager
$40K - $60K/yr
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Quick apply
Video Game Store Manager
$40K - $60K/yr
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Video Game Store Manager
$40K - $60K/yr
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Quick apply
Video Game Store Manager
$40K - $60K/yr
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Video Game Store Manager
$40K - $60K/yr
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Quick apply
Video Game Store Manager
$40K - $60K/yr
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Video Game Store Manager
$40K - $60K/yr
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Quick apply
Video Game Store Manager
$40K - $60K/yr
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Video Game Customer Service information
See salary details
$61.5K - $67.5K
0% of jobs
$67.5K - $73.4K
0% of jobs
$73.4K - $79.4K
0% of jobs
$79.4K - $85.3K
0% of jobs
$85.3K - $91.3K
0% of jobs
$91.3K - $97.2K
0% of jobs
$97.2K - $103.2K
0% of jobs
$103.2K - $109.1K
0% of jobs
$109.1K - $115.1K
0% of jobs
$115.1K - $121K
0% of jobs
$122.5K is the 25th percentile. Wages below this are outliers.
$121K - $127K
100% of jobs
$61.5K
$127K
How much do video game customer service jobs pay per year?
As of Jun 21, 2026, the average yearly pay for video game customer service in the United States is $123,552.00, according to ZipRecruiter salary data. Most workers in this role earn between $124,000.00 and $126,000.00 per year, depending on experience, location, and employer.
What is a Video Game Customer Service job?
A Video Game Customer Service job involves assisting players with issues related to gameplay, technical support, account management, and billing. Representatives communicate via chat, email, or phone to troubleshoot problems and provide solutions. They also gather feedback to improve the gaming experience and may work closely with developers to resolve recurring issues. Strong communication skills, patience, and a passion for gaming are essential for success in this role.
What are the key skills and qualifications needed to thrive in the Video Game Customer Service position, and why are they important?
To thrive in Video Game Customer Service, you need strong communication abilities, problem-solving skills, and experience with customer support principles, often supported by prior work in helpdesk or technical support roles. Familiarity with ticketing systems (like Zendesk or Freshdesk), live chat platforms, and basic troubleshooting for gaming platforms is typically required. Patience, empathy, and the ability to remain calm under pressure help you deliver outstanding service and resolve customer issues efficiently. These skills are critical for maintaining positive user experiences and upholding the reputation of the video game company.
What are typical challenges faced by someone working in Video Game Customer Service?
Those working in Video Game Customer Service often encounter challenges such as managing a high volume of support tickets during game launches or updates, addressing complex technical issues, and helping highly engaged and passionate gamers. The role may require balancing multiple tasks, staying updated on game features and changes, and delivering clear, empathetic resolutions even when customers are frustrated. Successful representatives collaborate closely with developers, community managers, and QA teams to relay user feedback and quickly escalate recurring issues. By developing strong game knowledge and staying patient, you can turn even challenging situations into positive customer experiences.
More about Video Game Customer Service jobs
What cities are hiring for Video Game Customer Service jobs? Cities with the most Video Game Customer Service job openings:
What states have the most Video Game Customer Service jobs? States with the most job openings for Video Game Customer Service jobs include:
What job categories do people searching Video Game Customer Service jobs look for? The top searched job categories for Video Game Customer Service jobs are:
$15/hr
Full-time
Posted 18 days ago
Be an early applicant
Disc Replay rating
3.8
Based on 11 frontline employees who took The Breakroom Quiz
Job description
This position would be for our Repair Office in Clio, Mi.
Disc Replay is seeking a detail-oriented and skilled Video Game Hardware Repair Tech to join our team. As a key member of our repair department, you will be primarily responsible for diagnosing and repairing defective video game controllers and consoles. This is an exciting opportunity to work with the latest gaming technology and contribute to the gaming community.
This role may be a great fit for you if you are somebody who...
Likes to disassemble and tinker with electronics
Come up with creative solutions to unique problems
Learn and develop new skills
Does not mind repetitive tasks
Enjoys challenging yourself and seeking out ways to improve
Key Responsibilities:
- Repair defective video game controllers and consoles, focusing on replacing analog sticks and charge ports, especially for Xbox and PS5 controllers.
- Diagnose hardware issues and provide effective solutions to ensure quality repairs.
- Perform through-hole soldering and surface mount soldering (SMT) with precision and attention to detail.
- Maintain a clean and organized work environment.
- Collaborate with team members to improve repair processes and customer satisfaction.
Required Qualifications and Skills:
- Proficiency in through-hole soldering and surface mount soldering (SMT).
- Strong critical thinking skills and attention to detail.
- Ability to diagnose and troubleshoot hardware issues effectively.
- Excellent hand-eye coordination and fine motor skills.
Preferred Qualifications:
- Previous experience repairing video game handheld consoles, such as Gameboys.
- Experience with SMT & USB port replacement
- Experience with HDMI port repair.
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers bring us cool stuff all day long. We pay cash on the spot to buy their stuff and then we resell it to others. Disc Replay is a great environment to be in for video gamers, movie buffs, and those into pop culture.
Thanks for reading, and we'll see you at \The Replay\!