Video Game Tester
Boise, ID · On-site
$14/hr
As a Video Game Tester at Lionbridge Games, you'll be an essential part of our mission to deliver ... services, we offer unparalleled precision and quality. Join us and help create the next big hit in ...
Video Game Tester
Boise, ID · On-site
$14/hr
As a Video Game Tester at Lionbridge Games, you'll be an essential part of our mission to deliver ... services, we offer unparalleled precision and quality. Join us and help create the next big hit in ...
Video Game Tester
Boise, ID · On-site
$14/hr
As a Video Game Tester at Lionbridge Games, you'll be an essential part of our mission to deliver ... services, we offer unparalleled precision and quality. Join us and help create the next big hit in ...
Video Game Tester
Boise, ID · On-site
$14/hr
As a Video Game Tester at Lionbridge Games, you'll be an essential part of our mission to deliver ... services, we offer unparalleled precision and quality. Join us and help create the next big hit in ...
Collaborate with team members to improve repair processes and customer satisfaction. Required ... Previous experience repairing video game handheld consoles, such as Gameboys. * Experience with SMT ...
Quick apply
Collaborate with team members to improve repair processes and customer satisfaction. Required ... Previous experience repairing video game handheld consoles, such as Gameboys. * Experience with SMT ...
Company Description Skill Sprout provides In-Home ABA services throughout the state of Illinois ... M. - Instructing students on video game design - Preparing students for individual project where ...
Company Description Skill Sprout provides In-Home ABA services throughout the state of Illinois ... M. - Instructing students on video game design - Preparing students for individual project where ...
Collaborate with team members to improve repair processes and customer satisfaction. Required ... Previous experience repairing video game handheld consoles, such as Gameboys. * Experience with SMT ...
Collaborate with team members to improve repair processes and customer satisfaction. Required ... Previous experience repairing video game handheld consoles, such as Gameboys. * Experience with SMT ...
Collaborate with team members to improve repair processes and customer satisfaction. Required ... Previous experience repairing video game handheld consoles, such as Gameboys. * Experience with SMT ...
Quick apply
Collaborate with team members to improve repair processes and customer satisfaction. Required ... Previous experience repairing video game handheld consoles, such as Gameboys. * Experience with SMT ...
Video Game Hardware Repair Tech
Flint, MI · On-site
$15/hr
Collaborate with team members to improve repair processes and customer satisfaction. Required ... Previous experience repairing video game handheld consoles, such as Gameboys. * Experience with SMT ...
Video Game Hardware Repair Tech
Flint, MI · On-site
$15/hr
Collaborate with team members to improve repair processes and customer satisfaction. Required ... Previous experience repairing video game handheld consoles, such as Gameboys. * Experience with SMT ...
Including, but not limited to knowledge of major and ancillary video game companies as well as publishers and developers, both past and present. * Experience in customer service or related field
Including, but not limited to knowledge of major and ancillary video game companies as well as publishers and developers, both past and present. * Experience in customer service or related field
Including, but not limited to knowledge of major and ancillary video game companies as well as publishers and developers, both past and present. * Experience in customer service or related field
Quick apply
Including, but not limited to knowledge of major and ancillary video game companies as well as publishers and developers, both past and present. * Experience in customer service or related field
Video Game Store Manager
$40K - $60K/yr
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Quick apply
Video Game Store Manager
$40K - $60K/yr
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Video Game Store Manager
$40K - $60K/yr
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Quick apply
Video Game Store Manager
$40K - $60K/yr
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Video Game Store Manager
$40K - $60K/yr
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Quick apply
Video Game Store Manager
$40K - $60K/yr
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Video Game Store Manager
$40K - $60K/yr
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Quick apply
Video Game Store Manager
$40K - $60K/yr
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Video Game Store Manager
$40K - $60K/yr
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Quick apply
Video Game Store Manager
$40K - $60K/yr
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Video Game Store Manager
$40K - $60K/yr
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Quick apply
Video Game Store Manager
$40K - $60K/yr
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Video Game Store Manager
$40K - $60K/yr
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Quick apply
Video Game Store Manager
$40K - $60K/yr
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Video Game Store Manager
$40K - $60K/yr
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Quick apply
Video Game Store Manager
$40K - $60K/yr
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Video Game Store Manager
$40K - $60K/yr
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Quick apply
Video Game Store Manager
$40K - $60K/yr
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Video Game Store Manager
Roseville, MI · On-site
$40K - $60K/yr
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Video Game Store Manager
Roseville, MI · On-site
$40K - $60K/yr
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Video Game Store Manager
Toledo, OH · On-site
$40K - $60K/yr
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Video Game Store Manager
Toledo, OH · On-site
$40K - $60K/yr
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Video Game Customer Service information
See salary details
$61.5K - $67.5K
0% of jobs
$67.5K - $73.4K
0% of jobs
$73.4K - $79.4K
0% of jobs
$79.4K - $85.3K
0% of jobs
$85.3K - $91.3K
0% of jobs
$91.3K - $97.2K
0% of jobs
$97.2K - $103.2K
0% of jobs
$103.2K - $109.1K
0% of jobs
$109.1K - $115.1K
0% of jobs
$115.1K - $121K
0% of jobs
$122.5K is the 25th percentile. Wages below this are outliers.
$121K - $127K
100% of jobs
$61.5K
$127K
How much do video game customer service jobs pay per year?
As of Aug 1, 2026, the average yearly pay for video game customer service in the United States is $123,552.00, according to ZipRecruiter salary data. Most workers in this role earn between $124,000.00 and $126,000.00 per year, depending on experience, location, and employer.
What is a Video Game Customer Service job?
A Video Game Customer Service job involves assisting players with issues related to gameplay, technical support, account management, and billing. Representatives communicate via chat, email, or phone to troubleshoot problems and provide solutions. They also gather feedback to improve the gaming experience and may work closely with developers to resolve recurring issues. Strong communication skills, patience, and a passion for gaming are essential for success in this role.
What are the key skills and qualifications needed to thrive in the Video Game Customer Service position, and why are they important?
To thrive in Video Game Customer Service, you need strong communication abilities, problem-solving skills, and experience with customer support principles, often supported by prior work in helpdesk or technical support roles. Familiarity with ticketing systems (like Zendesk or Freshdesk), live chat platforms, and basic troubleshooting for gaming platforms is typically required. Patience, empathy, and the ability to remain calm under pressure help you deliver outstanding service and resolve customer issues efficiently. These skills are critical for maintaining positive user experiences and upholding the reputation of the video game company.
What are typical challenges faced by someone working in Video Game Customer Service?
Those working in Video Game Customer Service often encounter challenges such as managing a high volume of support tickets during game launches or updates, addressing complex technical issues, and helping highly engaged and passionate gamers. The role may require balancing multiple tasks, staying updated on game features and changes, and delivering clear, empathetic resolutions even when customers are frustrated. Successful representatives collaborate closely with developers, community managers, and QA teams to relay user feedback and quickly escalate recurring issues. By developing strong game knowledge and staying patient, you can turn even challenging situations into positive customer experiences.
More about Video Game Customer Service jobs
What cities are hiring for Video Game Customer Service jobs? Cities with the most Video Game Customer Service job openings:
What states have the most Video Game Customer Service jobs? States with the most job openings for Video Game Customer Service jobs include:
What job categories do people searching Video Game Customer Service jobs look for? The top searched job categories for Video Game Customer Service jobs are:
$14/hr
Full-time
This job post has expired today. Applications are no longer accepted.
Lionbridge rating
6.6
Based on 10 frontline employees who took The Breakroom Quiz
308th of 479 rated business services
Job description
Job Title: Test Associate 1
Location: On-site in Boise, ID
Compensation: $14.00 USD/hour
Level Up Your Career at Lionbridge Games!
Are you a proud nerd with a passion for video games? Whether you're a Jedi, a wizard, a coder, or a comic book aficionado, we've got a quest for you! As a Video Game Tester at Lionbridge Games, you'll be an essential part of our mission to deliver epic gaming experiences. Bring your unique skills to help us keep our games at top-notch quality.
Your Mission:
Player Stats:
Perks of Joining Our Guild:
About Lionbridge Games:
Lionbridge Games is on a quest to deliver the ultimate gaming experience to players worldwide. Our team of passionate gamers brings every aspect of a game to life, without compromise. From narrative design and game localization to voiceover recording, subtitling, quality assurance testing, and player experience services, we offer unparalleled precision and quality.
Join us and help create the next big hit in the gaming world!
Join the Lionbridge Guild!
All qualified adventurers will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Successful candidates must pass a background check. A criminal record does not automatically disqualify you from joining our guild; the nature of the offense and its relevance to the quest will be considered.
Breaking Barriers. Building Bridges.
Location: On-site in Boise, ID
Compensation: $14.00 USD/hour
Level Up Your Career at Lionbridge Games!
Are you a proud nerd with a passion for video games? Whether you're a Jedi, a wizard, a coder, or a comic book aficionado, we've got a quest for you! As a Video Game Tester at Lionbridge Games, you'll be an essential part of our mission to deliver epic gaming experiences. Bring your unique skills to help us keep our games at top-notch quality.
Your Mission:
- Execute Test Cases: Follow the quest line and execute test cases accurately and efficiently with guidance from your mentor.
- Identify Issues: Use your instincts and exploration skills to uncover hidden bugs and potential threats within the game.
- Document Bugs: Log your findings clearly in our bug database, helping us squash those bugs for good.
- Regression Testing: Revisit previous battlegrounds to ensure bugs are truly vanquished.
- Feedback & Suggestions: Provide feedback and power-ups to improve game quality and enhance the user experience.
- Lifecycle Testing: Playtest the game through various stages of its lifecycle, ensuring it's ready for launch.
- Update QA Test Cases: Assist in updating and refining our testing strategies.
- Knowledge Enhancement: Continuously upgrade your knowledge of testing processes and gaming hardware.
Player Stats:
- Experience: 0-6 months of experience in game testing or similar roles.
- Passion for Gaming: An insatiable passion for gaming and a deep understanding of various game genres.
- Platform Familiarity: Knowledgeable about different gaming platforms and their nuances.
- Team Collaboration: A team player who thrives in a collaborative environment.
Perks of Joining Our Guild:
- Competitive Pay: Earn a salary that rewards your in-game and real-life achievements.
- Growth Opportunities: Unlock new career levels with opportunities for progression and development.
- Inclusive Environment: Join a fun, inclusive guild where you can be yourself and enjoy a positive work culture.
- Health & Wellness: Access comprehensive health benefits and wellness programs to keep you in peak condition.
About Lionbridge Games:
Lionbridge Games is on a quest to deliver the ultimate gaming experience to players worldwide. Our team of passionate gamers brings every aspect of a game to life, without compromise. From narrative design and game localization to voiceover recording, subtitling, quality assurance testing, and player experience services, we offer unparalleled precision and quality.
Join us and help create the next big hit in the gaming world!
Join the Lionbridge Guild!
All qualified adventurers will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Successful candidates must pass a background check. A criminal record does not automatically disqualify you from joining our guild; the nature of the offense and its relevance to the quest will be considered.
Breaking Barriers. Building Bridges.
What Lionbridge employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Lionbridge
Sourced by ZipRecruiter
Industry
Translation services
Company size
5,001 - 10,000 Employees
Headquarters location
Waltham, MA, US
Year founded
1996