Be Seen First
Burnsville, MN · On-site
$16/hr
Game Master Job Summary From the time customers enter our venue to the time they leave, our game ... Customer service is our highest priority. We are looking for outgoing, high energy team members to ...
Quick apply
Be Seen First
Burnsville, MN · On-site
$16/hr
Game Master Job Summary From the time customers enter our venue to the time they leave, our game ... Customer service is our highest priority. We are looking for outgoing, high energy team members to ...
Be Seen First
Burnsville, MN · On-site
$16/hr
Game Master Job Summary From the time customers enter our venue to the time they leave, our game ... Customer service is our highest priority. We are looking for outgoing, high energy team members to ...
Quick apply
Be Seen First
Burnsville, MN · On-site
$16/hr
Game Master Job Summary From the time customers enter our venue to the time they leave, our game ... Customer service is our highest priority. We are looking for outgoing, high energy team members to ...
Shakopee, MN · On-site
$22.50 - $25.25/hr
MN, Shakopee Full time R28580 Position Overview The Customer Service Representative serves as a ... GN brings people closer through our leading intelligent hearing, audio, video, and gaming solutions.
Shakopee, MN · On-site
$22.50 - $25.25/hr
MN, Shakopee Full time R28580 Position Overview The Customer Service Representative serves as a ... GN brings people closer through our leading intelligent hearing, audio, video, and gaming solutions.
Shakopee, MN · On-site
$22.50 - $25.25/hr
Customer Service Representative The Customer Service Representative serves as a primary point of ... GN brings people closer through our leading intelligent hearing, audio, video, and gaming solutions.
Shakopee, MN · On-site
$22.50 - $25.25/hr
Customer Service Representative The Customer Service Representative serves as a primary point of ... GN brings people closer through our leading intelligent hearing, audio, video, and gaming solutions.
$22.50 - $25.25/hr
Position Overview The Customer Service Representative serves as a primary point of contact for ... audio, video, and gaming solutions. Inspired by people and driven by innovation, we deliver ...
$22.50 - $25.25/hr
Position Overview The Customer Service Representative serves as a primary point of contact for ... audio, video, and gaming solutions. Inspired by people and driven by innovation, we deliver ...
$22.50 - $25.25/hr
Position Overview The Customer Service Representative serves as a primary point of contact for ... audio, video, and gaming solutions. Inspired by people and driven by innovation, we deliver ...
$22.50 - $25.25/hr
Position Overview The Customer Service Representative serves as a primary point of contact for ... audio, video, and gaming solutions. Inspired by people and driven by innovation, we deliver ...
Shakopee, MN · On-site
$22.50 - $25.25/hr
Position Overview The Customer Service Representative serves as a primary point of contact for ... audio, video, and gaming solutions. Inspired by people and driven by innovation, we deliver ...
Shakopee, MN · On-site
$22.50 - $25.25/hr
Position Overview The Customer Service Representative serves as a primary point of contact for ... audio, video, and gaming solutions. Inspired by people and driven by innovation, we deliver ...
Shakopee, MN · On-site
$22.50 - $25.25/hr
Position Overview The Customer Service Representative serves as a primary point of contact for ... audio, video, and gaming solutions. Inspired by people and driven by innovation, we deliver ...
Shakopee, MN · On-site
$22.50 - $25.25/hr
Position Overview The Customer Service Representative serves as a primary point of contact for ... audio, video, and gaming solutions. Inspired by people and driven by innovation, we deliver ...
Pillager, MN · On-site
$15.50 - $21.25/hr
Work directly/indirectly with the marketing and electronic gaming to build incentive programs for ... customer service booths, promotion areas, and how to spot employees working the floor; knows ...
Pillager, MN · On-site
$15.50 - $21.25/hr
Work directly/indirectly with the marketing and electronic gaming to build incentive programs for ... customer service booths, promotion areas, and how to spot employees working the floor; knows ...
Saint Paul, MN · On-site
$55K - $65K/yr
Working knowledge of audio/video equipment/gear operation as it relates to in-arena game ... Demonstrated customer service orientation. * Must be organized with attention to detail. * Ability ...
Saint Paul, MN · On-site
$55K - $65K/yr
Working knowledge of audio/video equipment/gear operation as it relates to in-arena game ... Demonstrated customer service orientation. * Must be organized with attention to detail. * Ability ...
Saint Paul, MN · On-site
$55K - $65K/yr
Working knowledge of audio/video equipment/gear operation as it relates to in-arena game ... Demonstrated customer service orientation. * Must be organized with attention to detail. * Ability ...
Saint Paul, MN · On-site
$55K - $65K/yr
Working knowledge of audio/video equipment/gear operation as it relates to in-arena game ... Demonstrated customer service orientation. * Must be organized with attention to detail. * Ability ...
Saint Paul, MN · On-site
$55K - $65K/yr
Working knowledge of audio/video equipment/gear operation as it relates to in-arena game ... Demonstrated customer service orientation. * Must be organized with attention to detail. * Ability ...
Saint Paul, MN · On-site
$55K - $65K/yr
Working knowledge of audio/video equipment/gear operation as it relates to in-arena game ... Demonstrated customer service orientation. * Must be organized with attention to detail. * Ability ...
Woodbury, MN · On-site
$42K - $55K/yr
Direct live IMAG video for services and events as needed. Rehearsal Coordination * Coordinate and lead rehearsals to ensure all service elements align with the intended worship experience. * Work ...
Quick apply
Woodbury, MN · On-site
$42K - $55K/yr
Direct live IMAG video for services and events as needed. Rehearsal Coordination * Coordinate and lead rehearsals to ensure all service elements align with the intended worship experience. * Work ...
Elk River, MN · On-site
$17.50/hr
Experience handling money or working in customer service is a plus. ? Must demonstrate ... Game Workers are considered temporary, event-based employees.
Elk River, MN · On-site
$17.50/hr
Experience handling money or working in customer service is a plus. ? Must demonstrate ... Game Workers are considered temporary, event-based employees.
$16.25 - $22/hr
S. including Super Bowls, Major League Baseball All Star Games, NHL Draft, PGA Tour events, NBA All ... Qualifications Our ideal candidate has experience in customer service with the following strengths ...
$16.25 - $22/hr
S. including Super Bowls, Major League Baseball All Star Games, NHL Draft, PGA Tour events, NBA All ... Qualifications Our ideal candidate has experience in customer service with the following strengths ...
Saint Paul, MN · On-site
$15 - $20/hr
Retail Keyholder At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games ...
Saint Paul, MN · On-site
$15 - $20/hr
Retail Keyholder At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games ...
Saint Paul, MN · On-site
$16.25 - $22/hr
S. including Super Bowls, Major League Baseball All Star Games, NHL Draft, PGA Tour events, NBA All ... Qualifications Our ideal candidate has experience in customer service with the following strengths ...
Saint Paul, MN · On-site
$16.25 - $22/hr
S. including Super Bowls, Major League Baseball All Star Games, NHL Draft, PGA Tour events, NBA All ... Qualifications Our ideal candidate has experience in customer service with the following strengths ...
Elk River, MN · On-site
$17.50/hr
Experience handling money or working in customer service is a plus. ? Must demonstrate ... Game Workers are considered temporary, event-based employees.
Elk River, MN · On-site
$17.50/hr
Experience handling money or working in customer service is a plus. ? Must demonstrate ... Game Workers are considered temporary, event-based employees.
Maple Grove, MN · On-site
$15.50 - $20.50/hr
At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics ...
Maple Grove, MN · On-site
$15.50 - $20.50/hr
At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics ...
Mankato, MN · On-site
$14.50 - $19.25/hr
At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics ...
Mankato, MN · On-site
$14.50 - $19.25/hr
At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics ...
$60.2K - $66.1K
0% of jobs
$66.1K - $71.9K
0% of jobs
$71.9K - $77.7K
0% of jobs
$77.7K - $83.6K
0% of jobs
$83.6K - $89.4K
0% of jobs
$89.4K - $95.2K
0% of jobs
$95.2K - $101.1K
0% of jobs
$101.1K - $106.9K
0% of jobs
$106.9K - $112.7K
0% of jobs
$112.7K - $118.6K
0% of jobs
$120K is the 25th percentile. Wages below this are outliers.
$118.6K - $124.4K
100% of jobs
$60.2K
$124.4K
A Video Game Customer Service job involves assisting players with issues related to gameplay, technical support, account management, and billing. Representatives communicate via chat, email, or phone to troubleshoot problems and provide solutions. They also gather feedback to improve the gaming experience and may work closely with developers to resolve recurring issues. Strong communication skills, patience, and a passion for gaming are essential for success in this role.
To thrive in Video Game Customer Service, you need strong communication abilities, problem-solving skills, and experience with customer support principles, often supported by prior work in helpdesk or technical support roles. Familiarity with ticketing systems (like Zendesk or Freshdesk), live chat platforms, and basic troubleshooting for gaming platforms is typically required. Patience, empathy, and the ability to remain calm under pressure help you deliver outstanding service and resolve customer issues efficiently. These skills are critical for maintaining positive user experiences and upholding the reputation of the video game company.
Those working in Video Game Customer Service often encounter challenges such as managing a high volume of support tickets during game launches or updates, addressing complex technical issues, and helping highly engaged and passionate gamers. The role may require balancing multiple tasks, staying updated on game features and changes, and delivering clear, empathetic resolutions even when customers are frustrated. Successful representatives collaborate closely with developers, community managers, and QA teams to relay user feedback and quickly escalate recurring issues. By developing strong game knowledge and staying patient, you can turn even challenging situations into positive customer experiences.
For Video Game Customer Service jobs in Minnesota, the most frequently searched job titles are:
The top searched job categories for Video Game Customer Service jobs in Minnesota are:
Burnsville, MN • On-site
$16/hr
Part-time
Re-posted 24 days ago
5.6
Based on 37 frontline employees who took The Breakroom Quiz
If you are outgoing, friendly and looking for a fun work environment, Escapology Burnsville wants to talk to you! We are hiring game masters to help guide groups through an hour-long adventure while delivering the best customer experience possible.
Game Master Job Summary
From the time customers enter our venue to the time they leave, our game masters help our customers enjoy their experience. When customers come into our lobby, the game master is there to greet them and take them back to their game. The Game Master acts as a guide, sending clues and aiding our guests in solving riddles and puzzles in order to complete their mission.
Game Master General Responsibilities
In addition to hosting groups to their rooms, explaining the rules, and sending hints from our control room, there are a few other duties that helps Escapology offer the best escape room experience possible.
· When groups complete their game, the game master is responsible for exiting the group from their game, explaining any unfinished puzzles, and taking a team photo
· After a game is complete, puzzles and props within the games will need to be quickly reset for the next group of adventurers
· We like our venue to be clean and tidy for our guests, so in addition to interacting with groups, game masters will need to do general cleaning and pitch in to make sure we stay organized
General Qualifications
· Excellent customer service skills
· Ability to confidently make speeches to small groups
· Critical thinking skills
· Attention to detail
· Capable of sitting for an hour or more
· Outstanding verbal and written communication
· Ability to work well and cohesively with a team
· Ability to multi-task
· Capacity to handle high-pressure situations
· Self-motivated
· Ability to problem-solve
· Capable of standing, kneeling, bending, and lifting up to 25 lbs.
Preferred Qualifications
· High School Diploma or equivalent
· One year of related experience
Escapology, one of the largest Escape Room Franchises in the country, is located at the Burnsville Center Mall and delivers customers a variety of game room experiences. Players are challenged by working together with friends and family to discover clues, solve puzzles and unlock locks in order to escape our adrenaline pumping games. Customer service is our highest priority. We are looking for outgoing, high energy team members to join us in order to provide our customers with the most enjoyable experience they can possibly have.
Get the full story on Breakroom
