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Gaming Customer Service Jobs in Minnesota (NOW HIRING)

GN Hearing

Customer Service Rep

Shakopee, MN · On-site

$22.50 - $25.25/hr

Position Overview The Customer Service Representative serves as a primary point of contact for ... Gaming, calls and media: SteelSeries ( , Jabra ( Founded in 1869, the GN Group employs 7,000 people ...

Escapology

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Game Master

Burnsville, MN · On-site

$16/hr

Game Master Job Summary From the time customers enter our venue to the time they leave, our game ... Customer service is our highest priority. We are looking for outgoing, high energy team members to ...

Escapology

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Game Master

Burnsville, MN · On-site

$16/hr

Game Master Job Summary From the time customers enter our venue to the time they leave, our game ... Customer service is our highest priority. We are looking for outgoing, high energy team members to ...

Re:Sound

Customer Service Rep

Shakopee, MN · On-site

$22.50 - $25.25/hr

Customer Service Representative The Customer Service Representative serves as a primary point of ... and gaming solutions. Inspired by people and driven by innovation, we deliver technology that ...

ReSound

Customer Service Rep

Shakopee, MN · On-site

$22.50 - $25.25/hr

Position Overview The Customer Service Representative serves as a primary point of contact for ... and gaming solutions. Inspired by people and driven by innovation, we deliver technology that ...

GN Group

Customer Service Rep

Shakopee, MN · On-site

$22.50 - $25.25/hr

Position Overview The Customer Service Representative serves as a primary point of contact for ... and gaming solutions. Inspired by people and driven by innovation, we deliver technology that ...

GN Group

Customer Service Rep

Shakopee, MN · On-site

$22.50 - $25.25/hr

Position Overview The Customer Service Representative serves as a primary point of contact for ... and gaming solutions. Inspired by people and driven by innovation, we deliver technology that ...

GN Group

Customer Service Rep

Shakopee, MN · On-site

$22.50 - $25.25/hr

Position Overview The Customer Service Representative serves as a primary point of contact for ... and gaming solutions. Inspired by people and driven by innovation, we deliver technology that ...

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All JobsGaming Customer Service JobsGaming Customer Service Jobs in Minnesota

Gaming Customer Service information

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$26

How much do gaming customer service jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for gaming customer service in Minnesota is $18.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.48 per hour, depending on experience, location, and employer.

What is a gaming customer service?

A Gaming Customer Service job involves assisting players with in-game issues, account inquiries, technical support, and general questions related to a gaming platform. Customer service representatives communicate with players via chat, email, or phone to troubleshoot problems and ensure a positive gaming experience. They may also handle payments, refunds, and policy enforcement. Strong communication skills, patience, and a passion for gaming are essential for success in this role.

What are the key skills and qualifications needed to thrive in gaming customer service?

Excelling in Gaming Customer Service requires strong communication skills, problem-solving abilities, and familiarity with gaming platforms and terminology. Experience with customer support tools such as ticketing systems (e.g., Zendesk or Freshdesk), live chat, and basic troubleshooting software is often expected. Standout candidates also demonstrate patience, empathy, and the ability to remain calm under pressure when assisting players. These skills are crucial for delivering a positive gaming experience and fostering customer loyalty in a dynamic, fast-paced environment.

What are some common challenges faced by gaming customer service representatives and how can I prepare for them?

Gaming Customer Service professionals often encounter challenges such as resolving technical issues across multiple gaming platforms, addressing account or billing concerns, and diffusing frustrated or upset players. To prepare, it's important to stay updated on game features, common troubleshooting steps, and the policies of the company you're representing. Having a passion for gaming and familiarity with the products will help you better understand and empathize with customers. You'll also need strong time management skills to handle a high volume of inquiries efficiently while maintaining a positive and helpful attitude. Being resourceful and adaptable will allow you to thrive in this dynamic and ever-evolving role.

What are popular job titles related to Gaming Customer Service jobs in Minnesota?

For Gaming Customer Service jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Gaming Customer Service jobs in Minnesota look for?

The top searched job categories for Gaming Customer Service jobs in Minnesota are:

Gaming Customer Service jobs near you
Infographic showing various Gaming Customer Service job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 3% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,293 per year, or $18.4 per hour.

Customer Service Representative

Muscogee Nation Gaming Enterprises

Pillager, MN • On-site

$15.50 - $21.25/hr

Other

Re-posted yesterday

Job description

Department: DUC Players Club
Property: Duck Creek Casino
Location: Beggs, OK, US, 74421
Full-Time/Part-Time: Full Time
Summary:
Work directly/indirectly with the marketing and electronic gaming to build incentive programs for player club members. Assists in analyses of direct mail, group sales, special events, and guest relations reports to identify programs and activities that support and enhance customer loyalty. Manage aspects of troubleshooting the electronic gaming machine repairs and related equipment to the common component level.
Responsibilities:
1. Generates excitement and provides personal attention to customers.
2. Walks the casino floor looking for "hot players" to enroll into Players Club.
3. Distributes promotional items such as coupons, gifts or generic player cards to customers.
4. Introduces and promotes Players Club by explaining its benefits and how to join; assists players with membership applications.
5. Sets up the new members account in Oasis and enrolls the member.
6. Prints multiple player cards and explains the use of each card.
7. Explains the operations of the card in a slot machine.
8. Informs players of locations of customer service booths, promotion areas, and how to spot employees working the floor; knows location of all facilities within casino to assist guests in finding them.
9. Informs guests of current and future promotions and how they can participate.
10. Takes guest's photo with digital camera, or scans driver's license to get guest's picture. 11. Describes bonus points, redemption of awards and award levels.
12. They will assist customers with basic electronic game maintenance (e. g. bill acceptor problems, printer problems, touch screen problems, etc. )
13. They will maintain proper inventories of casino gaming machine supplies (paper and paper logs. ) Balances paper inventory daily for OPG audits.
14. Verifies system generated jackpot and hand pay payouts
15. Will confer with all electronic gaming technicians about each different type of machine and how the games are played and knowledgeable on the progressives.
16. Additional duties as assigned.

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