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Video Game Customer Service Jobs in Arizona (NOW HIRING)

TransPerfect

Customer Service Representative

Tempe, AZ · On-site

$15.50 - $21.25/hr

Career Advancements * State of the Art Game Room * Superior Employee Engagement Program Customer ... OPI), video remote interpretation, multilingual email and chat support, business process ...

TransPerfect

Customer Service Representative

Tempe, AZ · Remote

$15.25 - $20.75/hr

Career Advancements * State of the Art Game Room * Superior Employee Engagement Program Customer ... OPI), video remote interpretation, multilingual email and chat support, business process ...

TransPerfect

Customer Service Representative

Tempe, AZ · Remote

$15.25 - $20.75/hr

Career Advancements * State of the Art Game Room * Superior Employee Engagement Program Customer ... OPI), video remote interpretation, multilingual email and chat support, business process ...

GameStop

Retail Keyholder (Store 4689)

Phoenix, AZ · On-site

$14.50 - $19.25/hr

Retail Keyholder At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games ...

GameStop Inc

Retail Keyholder (Store 1354)

Flagstaff, AZ

$14.50 - $19.25/hr

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics ...

GameStop

Retail Keyholder (Store 1844)

Phoenix, AZ · On-site

$14 - $18.50/hr

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics ...

GameStop Inc

Retail Keyholder (Store 4763)

Mesa, AZ · On-site

$15 - $19.75/hr

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics ...

GameStop

Retail Keyholder (Store 5614)

Gilbert, AZ · On-site

$13.75 - $18.25/hr

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics ...

GameStop

Retail Keyholder (Store 2279)

Glendale, AZ · On-site

$14.75 - $19.50/hr

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics ...

GameStop Inc

Retail Keyholder (Store 6769)

Show Low, AZ

$14 - $18.50/hr

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics ...

GameStop Inc

Retail Keyholder (Store 1844)

Phoenix, AZ · On-site

$14 - $18.50/hr

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics ...

GameStop

Retail Keyholder (Store 5994)

Mesa, AZ · On-site

$12.75 - $16.75/hr

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics ...

GameStop

Retail Keyholder (Store 3674)

Tempe, AZ · On-site

$14.25 - $19/hr

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics ...

GameStop Inc

Retail Keyholder (Store 4689)

Phoenix, AZ

$14.50 - $19.25/hr

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics ...

GameStop Inc

Retail Keyholder (Store 0899)

Mesa, AZ · On-site

$14.75 - $19.50/hr

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics ...

GameStop

Retail Keyholder (Store 5572)

Kingman, AZ · On-site

$13.25 - $17.50/hr

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics ...

GameStop

Retail Keyholder (Store 3378)

Goodyear, AZ · On-site

$14.25 - $19/hr

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics ...

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All JobsVideo Game Customer Service JobsVideo Game Customer Service Jobs in Arizona

Video Game Customer Service information

See Arizona salary details

$57.3K

$118.3K

How much do video game customer service jobs pay per year?

As of Aug 14, 2026, the average yearly pay for video game customer service in Arizona is $115,136.00, according to ZipRecruiter salary data. Most workers in this role earn between $115,600.00 and $117,400.00 per year, depending on experience, location, and employer.

What is a video game customer service?

A Video Game Customer Service job involves assisting players with issues related to gameplay, technical support, account management, and billing. Representatives communicate via chat, email, or phone to troubleshoot problems and provide solutions. They also gather feedback to improve the gaming experience and may work closely with developers to resolve recurring issues. Strong communication skills, patience, and a passion for gaming are essential for success in this role.

What are the key skills and qualifications needed to thrive in video game customer service?

To thrive in Video Game Customer Service, you need strong communication abilities, problem-solving skills, and experience with customer support principles, often supported by prior work in helpdesk or technical support roles. Familiarity with ticketing systems (like Zendesk or Freshdesk), live chat platforms, and basic troubleshooting for gaming platforms is typically required. Patience, empathy, and the ability to remain calm under pressure help you deliver outstanding service and resolve customer issues efficiently. These skills are critical for maintaining positive user experiences and upholding the reputation of the video game company.

What are typical challenges faced by someone working in video game customer service?

Those working in Video Game Customer Service often encounter challenges such as managing a high volume of support tickets during game launches or updates, addressing complex technical issues, and helping highly engaged and passionate gamers. The role may require balancing multiple tasks, staying updated on game features and changes, and delivering clear, empathetic resolutions even when customers are frustrated. Successful representatives collaborate closely with developers, community managers, and QA teams to relay user feedback and quickly escalate recurring issues. By developing strong game knowledge and staying patient, you can turn even challenging situations into positive customer experiences.

What are popular job titles related to Video Game Customer Service jobs in Arizona?

For Video Game Customer Service jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Video Game Customer Service jobs in Arizona look for?

The top searched job categories for Video Game Customer Service jobs in Arizona are:

Video Game Customer Service jobs near you
Infographic showing various Video Game Customer Service job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $115,136 per year, or $55.4 per hour.

Customer Service Representative

TransPerfect

Tempe, AZ • On-site

$15.50 - $21.25/hr

Other

Posted 19 days ago

TransPerfect rating

7.0

Company rating: 7.0 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

265th of 491 rated business services

Job description

Customer Service Associate

TransPerfect is more than just a job… Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.

Location: 1725 W. Greentree Drive, #101 Tempe AZ 85284

  • Performance Bonus
  • Career Advancements
  • State of the Art Game Room
  • Superior Employee Engagement Program

Customer Service Associates are responsible for processing in-bound calls with third party client displaying great customer service skills to ensure highest level of customer satisfaction. The CSA manages calls for a Third Party Claims Administrator, and performs all duties as required for the Client Project Manager. Our Customer Service Associates are enthusiastic and motivated. We are a team, working together in an organized and structured environment that thrives on employees who work with integrity, honesty, punctuality, and leadership.

  • Uses proper phone etiquette to provide great customer service for incoming calls for various cases and projects
  • Communicates effectively and address customers' needs to provide accurate information, process inquiries, and solve problems. Escalates the calls as needed
  • Documents all calls appropriately, and follows all procedures as dictated by policy and procedures
  • Conducts themselves in a professional manner at all times – adheres to structured internet rules and regulations on the call center floor
  • Works continuously towards professional development, as in their knowledge of cases and projects that the client handles, using downtime productively
  • Reliable and dependable adherence to attendance requirements, complying with scheduled lunches and breaks to ensure adequate phone coverage unless otherwise directed by the team Supervisor
  • Works various shifts as dictated by the project
  • Attends all scheduled training as required
  • Accomplishes other general tasks as required or necessary

Qualifications

  • High School Diploma or General Equivalency Diploma preferred, 18 years or older
  • 1 year of Customer Service experience, or Call Center experience, and desktop applications experience
  • Effective communication and literacy skills. Ability to read scripted responses naturally, with confidence and accuracy
  • Ability to deal with customers from diverse backgrounds
  • Excellent computer skills with quick and accurate typing, the ability to open several applications at one time and review documents with attention to detail and accuracy
  • Quality Customer Service Skills
  • Ability to handle escalated calls, with empathy and professionalism
  • Decision making and problem solving skills
  • Excellent time management skills

TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by states, federal, or local law.

TransPerfect Connect (TPC) is the world's leading provider of remote interpreting solutions, including over-the-phone interpretation (OPI), video remote interpretation, multilingual email and chat support, business process outsourcing, and global call center services. TRI offers services in over 170 languages and employs industry-specialized interpreters screened for subject expertise. TPC is a division of TransPerfect, the world's largest privately held provider of language services and globalization management technology solutions.

What TransPerfect employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

TransPerfect logo

About TransPerfect

Sourced by ZipRecruiter

TransPerfect was founded in 1992 with a simple mission to provide the highest quality language services to leading organizations worldwide. Started as a two-person company operating out of a dorm room, TransPerfect has spent nearly three decades solving global business challenges for our clients, and has turned into one of the most successful growth stories in the business world.

Industry

Translation services

Company size

5,001 - 10,000 Employees

Headquarters location

New York, NY, US

Year founded

1992

Social media

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