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Video Game Customer Service Jobs in Tennessee (NOW HIRING)

Southern Games

Route Technician

Nashville, TN · On-site

$19 - $26/hr

... video game operations in Tennessee. Service Technicians are the most valued team members in our ... customer relations and service skills

Southern Games

Route Technician

Nashville, TN · On-site

$19 - $26/hr

... video game operations in Tennessee. Service Technicians are the most valued team members in our ... customer relations and service skills Employment Type: FULL_TIME

Adorama

Video and Photo Specialist

Chattanooga, TN · On-site

$19.50/hr

When customers are looking to upgrade their systems or trade them in for cash, they send their ... drones, gaming computers and virtual reality headsets - nothing is too big or too small! Job ...

Adorama

Video and Photo Specialist

Chattanooga, TN · On-site

$19.50/hr

When customers are looking to upgrade their systems or trade them in for cash, they send their ... drones, gaming computers and virtual reality headsets - nothing is too big or too small! Job ...

Adorama

Video and Photo Specialist

Chattanooga, TN · On-site

$19.50/hr

When customers are looking to upgrade their systems or trade them in for cash, they send their ... drones, gaming computers and virtual reality headsets - nothing is too big or too small! Job ...

Sherwin-Williams

Customer Service Specialist

Arlington, TN · On-site

$17.21/hr

  • Medical

  • Retirement

Customer Service Specialists are tasked with achieving excellent customer service, while ... While you can complete this video interview on your own schedule, we ask that this step be ...

Sherwin-Williams

Customer Service Specialist

Hixson, TN · On-site

$16.88/hr

  • Medical

  • Retirement

Customer Service Specialists are tasked with achieving excellent customer service, while ... While you can complete this video interview on your own schedule, we ask that this step be ...

Sherwin-Williams

Customer Service Specialist

Franklin, TN · On-site

$16.75 - $22.25/hr

  • Medical

  • Retirement

Customer Service Specialists are tasked with achieving excellent customer service, while ... While you can complete this video interview on your own schedule, we ask that this step be ...

New

Sherwin-Williams

Customer Service Specialist

Franklin, TN · On-site

$18/hr

  • Medical

  • Retirement

Customer Service Specialists are tasked with achieving excellent customer service, while ... While you can complete this video interview on your own schedule, we ask that this step be ...

Sherwin-Williams

Customer Service Specialist

Memphis, TN · On-site

$15.25 - $20/hr

  • Medical

  • Retirement

Customer Service Specialist This position is essential to the success of our retail stores ... While you can complete this video interview on your own schedule, we ask that this step be ...

Sherwin-Williams

Customer Service Specialist

Arlington, TN · On-site

$15.25 - $20/hr

  • Medical

  • Retirement

Customer Service Specialists are tasked with achieving excellent customer service, while ... While you can complete this video interview on your own schedule, we ask that this step be ...

Sherwin-Williams

Customer Service Specialist

Memphis, TN · On-site

$17.21/hr

  • Medical

  • Retirement

Customer Service Specialists are tasked with achieving excellent customer service, while ... While you can complete this video interview on your own schedule, we ask that this step be ...

Sherwin-Williams

Customer Service Specialist

Memphis, TN · On-site

$17.21/hr

  • Medical

  • Retirement

Customer Service Specialists are tasked with achieving excellent customer service, while ... While you can complete this video interview on your own schedule, we ask that this step be ...

Sherwin-Williams

Customer Service Specialist

Chattanooga, TN

$15.50 - $20.50/hr

  • Medical

  • Retirement

Customer Service Specialists are tasked with achieving excellent customer service, while ... While you can complete this video interview on your own schedule, we ask that this step be ...

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All JobsVideo Game Customer Service JobsVideo Game Customer Service Jobs in Tennessee

Video Game Customer Service information

See Tennessee salary details

$55.8K

$115.3K

How much do video game customer service jobs pay per year?

As of Aug 18, 2026, the average yearly pay for video game customer service in Tennessee is $112,138.00, according to ZipRecruiter salary data. Most workers in this role earn between $112,500.00 and $114,400.00 per year, depending on experience, location, and employer.

What is a video game customer service?

A Video Game Customer Service job involves assisting players with issues related to gameplay, technical support, account management, and billing. Representatives communicate via chat, email, or phone to troubleshoot problems and provide solutions. They also gather feedback to improve the gaming experience and may work closely with developers to resolve recurring issues. Strong communication skills, patience, and a passion for gaming are essential for success in this role.

What are the key skills and qualifications needed to thrive in video game customer service?

To thrive in Video Game Customer Service, you need strong communication abilities, problem-solving skills, and experience with customer support principles, often supported by prior work in helpdesk or technical support roles. Familiarity with ticketing systems (like Zendesk or Freshdesk), live chat platforms, and basic troubleshooting for gaming platforms is typically required. Patience, empathy, and the ability to remain calm under pressure help you deliver outstanding service and resolve customer issues efficiently. These skills are critical for maintaining positive user experiences and upholding the reputation of the video game company.

What are typical challenges faced by someone working in video game customer service?

Those working in Video Game Customer Service often encounter challenges such as managing a high volume of support tickets during game launches or updates, addressing complex technical issues, and helping highly engaged and passionate gamers. The role may require balancing multiple tasks, staying updated on game features and changes, and delivering clear, empathetic resolutions even when customers are frustrated. Successful representatives collaborate closely with developers, community managers, and QA teams to relay user feedback and quickly escalate recurring issues. By developing strong game knowledge and staying patient, you can turn even challenging situations into positive customer experiences.

What are popular job titles related to Video Game Customer Service jobs in Tennessee?

For Video Game Customer Service jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Video Game Customer Service jobs in Tennessee look for?

The top searched job categories for Video Game Customer Service jobs in Tennessee are:

Video Game Customer Service jobs near you
Infographic showing various Video Game Customer Service job openings in Tennessee as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $112,138 per year, or $53.9 per hour.

Route Technician

Southern Games

Nashville, TN • On-site

$19 - $26/hr

Full-time

Re-posted 5 days ago

Job description

Southern Games, Inc. is an industry leader in coin operated entertainment, supplying family fun centers, bars, clubs, lounges, arcades, bowling centers, and convenience stores throughout the Middle Tennessee area with amusement and merchandising games for over 40 years. Southern Games, Inc. is searching for talented team members who are eager to work for in a fast paced environment for one of the largest video game operations in Tennessee.

Service Technicians are the most valued team members in our business. Our technicians are charged with the responsibility to perform scheduled service and preventative maintenance on amusement and merchandising games.

Service Technicians have a position that requires flexibility and the ability to adapt to new challenges and opportunities. You will work closely with other team members in our technical department as well as in the field. Duties include the setup and testing of newly released amusement machines, refurbishing machines, troubleshooting and component repair, installing machines into new locations and programming machines for proper operation.

Previous amusements, arcade, video game, coin operated redemption or route experience is preferred but not required. We will train the right candidate that demonstrates the ambition and desire to excel. If you are attending technical school and are looking to work in the field of electronics, this is a great place to start.

Requirements

Service Technicians are required to possess the following qualifications and skills:

-Successful completion of a minimum 2 year Technical Training Program or a minimum of 3 years of technical work experience.

-Outstanding customer relations and service skills