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Video Game Customer Service Jobs in Colorado (NOW HIRING)

Round1

Customer Service Associate

Lakewood, CO · On-site

$17 - $18.75/hr

Are you into video games? Are you friendly, and outgoing? Do you enjoy being around people and working in a fun environment? Then you're the kind of person we'd love to hire! Our Customer Service ...

TransPerfect

Marketing Lead

Denver, CO · On-site

As a leading provider of world-class art, animation, VFX, and engineering services for the video game industry, we partner with AAA studios and publishers to bring their creative visions to life. Our ...

BEAT THE BOMB

Bomb Tech (Game Operator)

Denver, CO · On-site

$19.29 - $21/hr

... where customers step into real-life video games. We use an innovative digital, interactive game ... We offer a full range of special event services including STEM Camps, Kid and Adult Birthday ...

GameStop Inc

Retail Keyholder (Store 2329)

Greeley, CO

$14.25 - $18.75/hr

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics ...

GameStop

Retail Keyholder (Store 5249)

Colorado Springs, CO · On-site

$15.66 - $18.41/hr

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics ...

GameStop

Retail Keyholder (Store 813)

Denver, CO · On-site

$14.25 - $18.75/hr

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics ...

GameStop Inc

Retail Keyholder (Store 6658)

Aurora, CO

$15 - $19.75/hr

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics ...

GameStop

Retail Keyholder (Store 3617)

Aurora, CO · On-site

$15 - $19.75/hr

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics ...

GameStop

Retail Keyholder (Store 2329)

Greeley, CO · On-site

$14.25 - $18.75/hr

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics ...

GameStop

Retail Keyholder (Store 3805)

Lone Tree, CO · On-site

$15.25 - $20.25/hr

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics ...

GameStop

Retail Keyholder (Store 6189)

Sheridan, CO · On-site

$14.50 - $19.25/hr

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics ...

GameStop

Retail Keyholder (Store 1700)

Thornton, CO · On-site

$15.25 - $20/hr

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics ...

GameStop Inc

Retail Keyholder (Store 813)

Denver, CO

$14.25 - $18.75/hr

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics ...

GameStop

Retail Keyholder (Store 3251)

Pueblo, CO · On-site

$13 - $17/hr

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics ...

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All JobsVideo Game Customer Service JobsVideo Game Customer Service Jobs in Colorado

Video Game Customer Service information

See Colorado salary details

$64.7K

$133.5K

How much do video game customer service jobs pay per year?

As of Aug 26, 2026, the average yearly pay for video game customer service in Colorado is $129,917.00, according to ZipRecruiter salary data. Most workers in this role earn between $130,400.00 and $132,500.00 per year, depending on experience, location, and employer.

What is a video game customer service?

A Video Game Customer Service job involves assisting players with issues related to gameplay, technical support, account management, and billing. Representatives communicate via chat, email, or phone to troubleshoot problems and provide solutions. They also gather feedback to improve the gaming experience and may work closely with developers to resolve recurring issues. Strong communication skills, patience, and a passion for gaming are essential for success in this role.

What are the key skills and qualifications needed to thrive in video game customer service?

To thrive in Video Game Customer Service, you need strong communication abilities, problem-solving skills, and experience with customer support principles, often supported by prior work in helpdesk or technical support roles. Familiarity with ticketing systems (like Zendesk or Freshdesk), live chat platforms, and basic troubleshooting for gaming platforms is typically required. Patience, empathy, and the ability to remain calm under pressure help you deliver outstanding service and resolve customer issues efficiently. These skills are critical for maintaining positive user experiences and upholding the reputation of the video game company.

What are typical challenges faced by someone working in video game customer service?

Those working in Video Game Customer Service often encounter challenges such as managing a high volume of support tickets during game launches or updates, addressing complex technical issues, and helping highly engaged and passionate gamers. The role may require balancing multiple tasks, staying updated on game features and changes, and delivering clear, empathetic resolutions even when customers are frustrated. Successful representatives collaborate closely with developers, community managers, and QA teams to relay user feedback and quickly escalate recurring issues. By developing strong game knowledge and staying patient, you can turn even challenging situations into positive customer experiences.

What are popular job titles related to Video Game Customer Service jobs in Colorado?

For Video Game Customer Service jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Video Game Customer Service jobs in Colorado look for?

The top searched job categories for Video Game Customer Service jobs in Colorado are:

Video Game Customer Service jobs near you
Infographic showing various Video Game Customer Service job openings in Colorado as of August 2026, with employment types broken down into 33% Full Time, 45% Part Time, and 22% Temporary. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $129,917 per year, or $62.5 per hour.

Video Tester

Greenwood Village, CO • On-site

Next Level Business Services, Inc.
Recruiting and Staffing Services • 10K+ employees
Learn more about Next Level Business Services, Inc.external

Contractor

Re-posted 10 days ago

Job description

Company Description

**Next level Incorporation**


Job Description

Position: QE&A Video Tester

Location: Greenwood Village, CO

Skill details:

Video head-ends and platforms
STBs, DVRs, VOD
IP Video testing in Mobiles, Tablets, Smart TVs, Roku, etc.
Video automation - Witbe, Stormtest
Note: Need candidate from the Telecom Domain with 7 Years' Experience.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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