QE&A Video Tester Location: Greenwood Village, CO Skill details : Video head-ends and platforms STBs, DVRs, VOD IP Video testing in Mobiles, Tablets, Smart TVs, Roku, etc. Video automation - Witbe ...
QE&A Video Tester Location: Greenwood Village, CO Skill details : Video head-ends and platforms STBs, DVRs, VOD IP Video testing in Mobiles, Tablets, Smart TVs, Roku, etc. Video automation - Witbe ...
As a leading provider of world-class art, animation, VFX, and engineering services for the video game industry, we partner with AAA studios and publishers to bring their creative visions to life. Our ...
As a leading provider of world-class art, animation, VFX, and engineering services for the video game industry, we partner with AAA studios and publishers to bring their creative visions to life. Our ...
Customer Service Specialist
Littleton, CO · On-site
$17 - $22.50/hr
Customer Service Specialists are tasked with achieving excellent customer service, while ... While you can complete this video interview on your own schedule, we ask that this step be ...
Customer Service Specialist
Littleton, CO · On-site
$17 - $22.50/hr
Customer Service Specialists are tasked with achieving excellent customer service, while ... While you can complete this video interview on your own schedule, we ask that this step be ...
Game and Event Worker
Littleton, CO · On-site
$20 - $39.50/hr
Education Service Center The Game and Event Worker will assist in a variety of roles to ensure that ... Highly developed sense of integrity and commitment to customer satisfaction. * Willingness to work ...
Game and Event Worker
Littleton, CO · On-site
$20 - $39.50/hr
Education Service Center The Game and Event Worker will assist in a variety of roles to ensure that ... Highly developed sense of integrity and commitment to customer satisfaction. * Willingness to work ...
Customer Service Specialist - Part-time
Arvada, CO · On-site
$17.25 - $23/hr
Customer Service Specialists are tasked with achieving excellent customer service, while ... While you can complete this video interview on your own schedule, we ask that this step be ...
Customer Service Specialist - Part-time
Arvada, CO · On-site
$17.25 - $23/hr
Customer Service Specialists are tasked with achieving excellent customer service, while ... While you can complete this video interview on your own schedule, we ask that this step be ...
Customer Service Specialist - Part-time
Broomfield, CO · On-site
$17.25 - $22.75/hr
Customer Service Specialists are tasked with achieving excellent customer service, while ... While you can complete this video interview on your own schedule, we ask that this step be ...
Customer Service Specialist - Part-time
Broomfield, CO · On-site
$17.25 - $22.75/hr
Customer Service Specialists are tasked with achieving excellent customer service, while ... While you can complete this video interview on your own schedule, we ask that this step be ...
Customer Service Specialist - Full-time
Aspen, CO · On-site
$20.50 - $27.25/hr
Customer Service Specialists are tasked with achieving excellent customer service, while ... While you can complete this video interview on your own schedule, we ask that this step be ...
Customer Service Specialist - Full-time
Aspen, CO · On-site
$20.50 - $27.25/hr
Customer Service Specialists are tasked with achieving excellent customer service, while ... While you can complete this video interview on your own schedule, we ask that this step be ...
Customer Service Specialist - Part-time
Loveland, CO · On-site
$17.50 - $23.25/hr
Customer Service Specialists are tasked with achieving excellent customer service, while ... While you can complete this video interview on your own schedule, we ask that this step be ...
Customer Service Specialist - Part-time
Loveland, CO · On-site
$17.50 - $23.25/hr
Customer Service Specialists are tasked with achieving excellent customer service, while ... While you can complete this video interview on your own schedule, we ask that this step be ...
Customer Service Specialist - Part-time
Falcon, CO · On-site
$16.25 - $21.25/hr
Customer Service Specialists are tasked with achieving excellent customer service, while ... While you can complete this video interview on your own schedule, we ask that this step be ...
Customer Service Specialist - Part-time
Falcon, CO · On-site
$16.25 - $21.25/hr
Customer Service Specialists are tasked with achieving excellent customer service, while ... While you can complete this video interview on your own schedule, we ask that this step be ...
Customer Service Specialist -Full-time
$16.75 - $22.25/hr
Customer Service Specialists are tasked with achieving excellent customer service, while ... While you can complete this video interview on your own schedule, we ask that this step be ...
Customer Service Specialist -Full-time
$16.75 - $22.25/hr
Customer Service Specialists are tasked with achieving excellent customer service, while ... While you can complete this video interview on your own schedule, we ask that this step be ...
Customer Service Specialist - Full-time
Denver, CO · On-site
$17.50 - $23.25/hr
Customer Service Specialists are tasked with achieving excellent customer service, while ... While you can complete this video interview on your own schedule, we ask that this step be ...
Customer Service Specialist - Full-time
Denver, CO · On-site
$17.50 - $23.25/hr
Customer Service Specialists are tasked with achieving excellent customer service, while ... While you can complete this video interview on your own schedule, we ask that this step be ...
Customer Service Specialist - Full-time
$17 - $22.50/hr
Customer Service Specialists are tasked with achieving excellent customer service, while ... While you can complete this video interview on your own schedule, we ask that this step be ...
Customer Service Specialist - Full-time
$17 - $22.50/hr
Customer Service Specialists are tasked with achieving excellent customer service, while ... While you can complete this video interview on your own schedule, we ask that this step be ...
Customer Service Specialist - Part-time
Parker, CO · On-site
$17.50 - $23.25/hr
Customer Service Specialists are tasked with achieving excellent customer service, while ... While you can complete this video interview on your own schedule, we ask that this step be ...
Customer Service Specialist - Part-time
Parker, CO · On-site
$17.50 - $23.25/hr
Customer Service Specialists are tasked with achieving excellent customer service, while ... While you can complete this video interview on your own schedule, we ask that this step be ...
Customer Service Specialist - Full-time
Colorado Springs, CO · On-site
$16.75 - $22.25/hr
Customer Service Specialists are tasked with achieving excellent customer service, while ... While you can complete this video interview on your own schedule, we ask that this step be ...
Customer Service Specialist - Full-time
Colorado Springs, CO · On-site
$16.75 - $22.25/hr
Customer Service Specialists are tasked with achieving excellent customer service, while ... While you can complete this video interview on your own schedule, we ask that this step be ...
Plan and produce game day video. roll-ins, animations, highlights, and other videos during live events. * Responsible for recruiting, hiring, and managing game day production crews, including ...
Plan and produce game day video. roll-ins, animations, highlights, and other videos during live events. * Responsible for recruiting, hiring, and managing game day production crews, including ...
Plan and produce game day video. roll-ins, animations, highlights, and other videos during live events. * Responsible for recruiting, hiring, and managing game day production crews, including ...
Plan and produce game day video. roll-ins, animations, highlights, and other videos during live events. * Responsible for recruiting, hiring, and managing game day production crews, including ...
Retail Keyholder (Store 6658)
Aurora, CO · On-site
$15 - $19.75/hr
At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics ...
Quick apply
Retail Keyholder (Store 6658)
Aurora, CO · On-site
$15 - $19.75/hr
At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics ...
Retail Keyholder (Store 5249)
Colorado Springs, CO · On-site
$15.66 - $18.41/hr
At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics ...
Retail Keyholder (Store 5249)
Colorado Springs, CO · On-site
$15.66 - $18.41/hr
At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics ...
Retail Keyholder (Store 813)
Denver, CO · On-site
$14.25 - $18.75/hr
At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics ...
Retail Keyholder (Store 813)
Denver, CO · On-site
$14.25 - $18.75/hr
At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics ...
Retail Keyholder (Store 2329)
Greeley, CO · On-site
$14.25 - $18.75/hr
At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics ...
Quick apply
Retail Keyholder (Store 2329)
Greeley, CO · On-site
$14.25 - $18.75/hr
At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics ...
Video Game Customer Service information
See Colorado salary details
$64.7K - $70.9K
0% of jobs
$70.9K - $77.2K
0% of jobs
$77.2K - $83.5K
0% of jobs
$83.5K - $89.7K
0% of jobs
$89.7K - $96K
0% of jobs
$96K - $102.2K
0% of jobs
$102.2K - $108.5K
0% of jobs
$108.5K - $114.8K
0% of jobs
$114.8K - $121K
0% of jobs
$121K - $127.3K
0% of jobs
$128.8K is the 25th percentile. Wages below this are outliers.
$127.3K - $133.5K
100% of jobs
$64.7K
$133.5K
How much do video game customer service jobs pay per year?
What is a video game customer service?
A Video Game Customer Service job involves assisting players with issues related to gameplay, technical support, account management, and billing. Representatives communicate via chat, email, or phone to troubleshoot problems and provide solutions. They also gather feedback to improve the gaming experience and may work closely with developers to resolve recurring issues. Strong communication skills, patience, and a passion for gaming are essential for success in this role.
What are the key skills and qualifications needed to thrive in video game customer service?
To thrive in Video Game Customer Service, you need strong communication abilities, problem-solving skills, and experience with customer support principles, often supported by prior work in helpdesk or technical support roles. Familiarity with ticketing systems (like Zendesk or Freshdesk), live chat platforms, and basic troubleshooting for gaming platforms is typically required. Patience, empathy, and the ability to remain calm under pressure help you deliver outstanding service and resolve customer issues efficiently. These skills are critical for maintaining positive user experiences and upholding the reputation of the video game company.
What are typical challenges faced by someone working in video game customer service?
Those working in Video Game Customer Service often encounter challenges such as managing a high volume of support tickets during game launches or updates, addressing complex technical issues, and helping highly engaged and passionate gamers. The role may require balancing multiple tasks, staying updated on game features and changes, and delivering clear, empathetic resolutions even when customers are frustrated. Successful representatives collaborate closely with developers, community managers, and QA teams to relay user feedback and quickly escalate recurring issues. By developing strong game knowledge and staying patient, you can turn even challenging situations into positive customer experiences.

Job description
**Next level Incorporation**
Position: QE&A Video Tester
Location: Greenwood Village, CO
Skill details:
Video head-ends and platforms
STBs, DVRs, VOD
IP Video testing in Mobiles, Tablets, Smart TVs, Roku, etc.
Video automation - Witbe, Stormtest
Note: Need candidate from the Telecom Domain with 7 Years' Experience.
All your information will be kept confidential according to EEO guidelines.
About Next Level Business Services
Sourced by ZipRecruiter
We are one of the fastest growing transformational workforce solution providers headquartered in Atlanta, with presence across 15 global locations. Powered by the largest organic talent supplementation engine, strong digital capabilities and 8000+ strong team, NLB Services helps global enterprises reimagine their businesses to thrive in the digital age.
Industry
It services
Company size
5,001 - 10,000 Employees
Headquarters location
Alpharetta, GA, US
Year founded
2007