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Gaming Customer Support Jobs (NOW HIRING)

Drivetime Inc

Customer Support Specialist

Mesa, AZ

$17.75 - $24/hr

Interacting with customers through multiple means of communication, including phones, text, and ... Game Room. Gimme a break - no, not a Kit Kat ad but we do have a ping-pong table, a pool table and ...

Fanatics

Customer Support Associate

Manhattan, NY · On-site

$20 - $25/hr

... Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans ... Customer Support Associates act as a liaison between Fanatics Collectibles, Inc. and our Collectors ...

Fanatics Collectibles

Customer Support Associate

Allen, TX · On-site

$16.25 - $22.25/hr

... Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans ... Role Summary Customer Support Associates act as a liaison between Fanatics Collectibles, Inc. and ...

CATALIS

Customer Support Specialist

Edmonton, KY · On-site

$15.25 - $20.50/hr

Our new office includes an innovative vibe, stand-up desks for all staff, foosball games, an active ... The Opportunity As a Customer Support Specialist, you will be the first point of contact for ...

CATALIS

Customer Support Specialist

Edmonton, KY · On-site

$15.25 - $20.50/hr

Our new office includes an innovative vibe, stand-up desks for all staff, foosball games, an active ... The Opportunity As a Customer Support Specialist, you will be the first point of contact for ...

AEG

Customer Support Specialist

Nashville, TN · On-site

$50K - $60K/yr

Customer Support Specialist At Baseline, our growth doesn't just come from acquiring new clients-it ... If their kid has a big game, don't be surprised if we show up. That's not "above and beyond" to us.

Sync.com

Technical Customer Support

Dallas, TX · Remote

... on game changing projects. You will help define what the future of work looks like. Most ... Provide exceptional technical support to customers using our cloud storage and file sharing ...

XOTIC PC

Customer Support Lead & RMA Coordinator

Lincoln, NE · On-site

$16.25 - $20.75/hr

Customer Support Lead & RMA Coordinator Lead, support, and keep our technical operations running ... About Us Since 1999, XOTIC PC has been a leader in custom gaming PCs, high-performance laptops, and ...

SF Compute

Customer Support Lead

San Francisco, CA · On-site

If you mess up a purchase, it's game over: a minor shift in your revenue growth rate might mean the ... We're hiring a hands-on Customer Support Lead to own day-to-day customer support and success - the ...

SF Compute

Customer Support Lead

San Francisco, CA · On-site

$200K - $270K/yr

If you mess up a purchase, it's game over: a minor shift in your revenue growth rate might mean the ... We're hiring a hands-on Customer Support Lead to own day-to-day customer support and success - the ...

Applied Systems, Inc.

Manager, Customer Support

Dallas, TX · On-site +1

$75K - $105K/yr

With 40+ years of experience in the Insurtech game, we're not just redefining what's achievable; w ... Position Overview We're seeking a Manager to join our Customer Support team in a remote role.

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Gaming Customer Support information

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How much do gaming customer support jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for gaming customer support in the United States is $23.17, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $26.44 per hour, depending on experience, location, and employer.

What is a gaming customer support?

A Gaming Customer Support job involves assisting players with game-related issues, such as troubleshooting technical problems, handling account inquiries, and providing guidance on gameplay. Support is typically offered via chat, email, or phone. The role requires strong communication skills, patience, and knowledge of the game or platform. It also involves reporting bugs, escalating complex issues, and ensuring a positive player experience.

What are the key skills and qualifications needed to thrive in gaming customer support?

To thrive as a Gaming Customer Support representative, you need strong communication skills, problem-solving ability, and a good understanding of gaming platforms or products, often supported by previous customer service experience. Familiarity with ticketing systems like Zendesk or Freshdesk, live chat interfaces, and possibly CRM software is frequently required; certifications in customer service can also be advantageous. Patience, teamwork, and adaptability are essential soft skills for managing diverse player inquiries and fast-paced shifts. These competencies ensure customer concerns are resolved efficiently, leading to higher player satisfaction and a positive gaming community.

What are the most common challenges faced by gaming customer support representatives?

Gaming Customer Support representatives often encounter challenges such as handling a high volume of tickets during game updates or bug reports, managing frustrated or upset players, and staying up to date with frequent changes in game features or policies. You'll need to quickly adapt to different player personalities and troubleshoot various technical or account issues across multiple platforms. However, training and support from experienced team members are typically provided, and most companies encourage a collaborative environment where knowledge sharing is common. These challenges are opportunities to build your problem-solving and communication skills, which are highly valued for advancement within the gaming industry.

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What cities are hiring for Gaming Customer Support jobs?

Cities with the most Gaming Customer Support job openings:

What are the most commonly searched types of Gaming Customer Support jobs?

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What states have the most Gaming Customer Support jobs?

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Gaming Customer Support jobs near you
Infographic showing various Gaming Customer Support job openings in the United States as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 90% In-person, 5% Hybrid, and 5% Remote job distribution, with an average salary of $48,196 per year, or $23.2 per hour.

Customer Support Specialist

Ship Sticks

Palm Beach Gardens, FL • On-site

$36K - $42K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 12 days ago

Job description

About Ship Sticks
Ship Sticks is a simple solution for shipping golf clubs for travelers who want to take on courses around the world without the hassle of lugging their clubs through the airport.
Founded in 2011, Ship Sticks aims to grow the game by opening up the golf travel experience in a cost-effective, easy-to-use way. The company's partnerships with major delivery carriers including UPS, FedEx and DHL, as well as premier golf resorts, keep costs down while sending golf clubs quickly and safely. Once a traveler schedules a shipment online, Ship Sticks picks up the golf clubs, provides complimentary insurance, and guarantees on-time delivery at hotels and golf destinations worldwide.
Headquartered in Palm Beach Gardens, Florida, Ship Sticks operates seven days a week providing customer service. The company has direct partnerships with thousands of courses worldwide, including 80 percent of Golfweek's Top 400 Golf Courses, Country Clubs, and Resorts. Profiled in Forbes, Golf Digest, CNBC and more.
Job Description:
We are seeking a Customer Support Specialist to join our team! Our team is growing, and we are looking for candidates that are interested in joining a fast-paced environment with the opportunity to build a long-term career.
Our ideal candidate is a person who is flexible, trainable, and motivated to succeed. A person looking for a long-term career who wants to get their foot in the door with a company that continuously promotes within. We are currently looking to hire 3 team members.
Position Benefits:
  • Full training provided
  • No experience needed
  • Great compensation and bonus opportunities
  • Health, dental and vision benefits
  • Supplemental benefits
  • Paid vacation
  • Dynamic team environment
  • Opportunity for career growth

As a Customer Support Specialist, you will collaborate with core team members and department heads to navigate customers' needs and deliver optimal results. We are looking for a candidate with a history of success interacting with customers, building strong relationships, and practicing customer advocacy. Our ideal candidate is eager to learn, strives for excellence, and is committed to building a long-term career.
Responsibilities:
  • Handle customer inquiries
  • Provide information about our services
  • Troubleshoot and resolve issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:
  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with customers
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Golf or travel industry experience (not required)
  • Logistics or transportation experience (not required)

We pride ourselves in great company culture and mentoring our employees to reach their full potential and long-term career goals. If you feel that you possess the qualities we are looking for and would like to learn more about our company, apply it now!
The pay range for this role is:
36,000 - 42,000 USD per year (Palm Beach Gardens, FL. US)

Apply