Los Angeles, CA · On-site
Our games bring fast-paced, strategy-driven gameplay that keeps players engaged. Everything we ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Los Angeles, CA · On-site
Our games bring fast-paced, strategy-driven gameplay that keeps players engaged. Everything we ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Los Angeles, CA · On-site
Our games bring fast-paced, strategy-driven gameplay that keeps players engaged. Everything we ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Quick apply
Los Angeles, CA · On-site
Our games bring fast-paced, strategy-driven gameplay that keeps players engaged. Everything we ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
San Francisco, CA · On-site
$200K - $270K/yr
If you mess up a purchase, it's game over: a minor shift in your revenue growth rate might mean the ... We're hiring a hands-on Customer Support Lead to own day-to-day customer support and success - the ...
San Francisco, CA · On-site
$200K - $270K/yr
If you mess up a purchase, it's game over: a minor shift in your revenue growth rate might mean the ... We're hiring a hands-on Customer Support Lead to own day-to-day customer support and success - the ...
... computers, gaming systems, and other electronics--delivering a seamless and enjoyable customer ... The General CSR's duties blend customer interaction with operational support, tailored to Cellpros ...
Posted today
Quick apply
... computers, gaming systems, and other electronics--delivering a seamless and enjoyable customer ... The General CSR's duties blend customer interaction with operational support, tailored to Cellpros ...
Posted today
Inglewood, CA · On-site
$19.50 - $24.75/hr
The Customer Support Operations Coordinator will play a crucial role in ensuring the efficient and ... Must be able to work all NFL Game Days, including Preseason, Regular Season and Playoffs, in-office.
Inglewood, CA · On-site
$19.50 - $24.75/hr
The Customer Support Operations Coordinator will play a crucial role in ensuring the efficient and ... Must be able to work all NFL Game Days, including Preseason, Regular Season and Playoffs, in-office.
$19.50 - $24.75/hr
The Customer Support Operations Coordinator will play a crucial role in ensuring the efficient and ... Must be able to work all NFL Game Days, including Preseason, Regular Season and Playoffs, in-office.
$19.50 - $24.75/hr
The Customer Support Operations Coordinator will play a crucial role in ensuring the efficient and ... Must be able to work all NFL Game Days, including Preseason, Regular Season and Playoffs, in-office.
Hawthorne, CA · On-site
$95 - $115/hr
Whether you're streaming, gaming, or working remotely, Starlink ensures a seamless online ... As a Starlink Customer Support Supervisor, you'll empower and motivate your team, ensuring they are ...
Hawthorne, CA · On-site
$95 - $115/hr
Whether you're streaming, gaming, or working remotely, Starlink ensures a seamless online ... As a Starlink Customer Support Supervisor, you'll empower and motivate your team, ensuring they are ...
San Diego, CA · On-site
... support evaluation of strategic acquisitions or partnerships to strengthen Qualcomm's gaming AI portfolio * Market Analysis: Conduct market research to track trends, customer needs, and the ...
San Diego, CA · On-site
... support evaluation of strategic acquisitions or partnerships to strengthen Qualcomm's gaming AI portfolio * Market Analysis: Conduct market research to track trends, customer needs, and the ...
San Diego, CA · On-site
$179.20 - $268.80/hr
... support evaluation of strategic acquisitions or partnerships to strengthen Qualcomm's gaming AI portfolio * Market Analysis: Conduct market research to track trends, customer needs, and the ...
San Diego, CA · On-site
$179.20 - $268.80/hr
... support evaluation of strategic acquisitions or partnerships to strengthen Qualcomm's gaming AI portfolio * Market Analysis: Conduct market research to track trends, customer needs, and the ...
San Jose, CA · On-site
$23/hr
Gaming Associate (Customer Service) - Operations Location: Onsite at Bay 101 Casino in San Jose, CA ... Thousand Palms will support and cover the cost of required licensing. Why Join Thousand Palms * Pay ...
Quick apply
San Jose, CA · On-site
$23/hr
Gaming Associate (Customer Service) - Operations Location: Onsite at Bay 101 Casino in San Jose, CA ... Thousand Palms will support and cover the cost of required licensing. Why Join Thousand Palms * Pay ...
San Jose, CA · On-site
$23/hr
Gaming Associate (Customer Service) - Operations Location: Onsite at Bay 101 Casino in San Jose, CA ... Thousand Palms will support and cover the cost of required licensing. Why Join Thousand Palms * Pay ...
Quick apply
San Jose, CA · On-site
$23/hr
Gaming Associate (Customer Service) - Operations Location: Onsite at Bay 101 Casino in San Jose, CA ... Thousand Palms will support and cover the cost of required licensing. Why Join Thousand Palms * Pay ...
San Jose, CA · On-site
$23/hr
Gaming Associate (Customer Service) - Operations Location: Onsite at Bay 101 Casino in San Jose, CA ... Thousand Palms will support and cover the cost of required licensing. ???? Why Join Thousand Palms
Quick apply
San Jose, CA · On-site
$23/hr
Gaming Associate (Customer Service) - Operations Location: Onsite at Bay 101 Casino in San Jose, CA ... Thousand Palms will support and cover the cost of required licensing. ???? Why Join Thousand Palms
Manteca, CA · On-site
$20 - $22/hr
As a Gaming Associate, you'll be at the center of the action, using your knack for numbers and keen ... From volunteering at local events to supporting meaningful causes, you can join a team that values ...
Manteca, CA · On-site
$20 - $22/hr
As a Gaming Associate, you'll be at the center of the action, using your knack for numbers and keen ... From volunteering at local events to supporting meaningful causes, you can join a team that values ...
Manteca, CA · On-site
$20 - $22/hr
As a Gaming Associate, you'll be at the center of the action, using your knack for numbers and keen ... From volunteering at local events to supporting meaningful causes, you can join a team that values ...
Manteca, CA · On-site
$20 - $22/hr
As a Gaming Associate, you'll be at the center of the action, using your knack for numbers and keen ... From volunteering at local events to supporting meaningful causes, you can join a team that values ...
Customer Service or Library Experience: Prior experience working in a library, retail environment, equipment check-out desk, game store, or front-facing customer support role * De-escalation Skills:
Customer Service or Library Experience: Prior experience working in a library, retail environment, equipment check-out desk, game store, or front-facing customer support role * De-escalation Skills:
American Canyon, CA · On-site
$21 - $23/hr
As a Gaming Associate, you'll be at the center of the action, using your knack for numbers and keen ... From volunteering at local events to supporting meaningful causes, you can join a team that values ...
American Canyon, CA · On-site
$21 - $23/hr
As a Gaming Associate, you'll be at the center of the action, using your knack for numbers and keen ... From volunteering at local events to supporting meaningful causes, you can join a team that values ...
American Canyon, CA · On-site
$21 - $23/hr
As a Gaming Associate, you'll be at the center of the action, using your knack for numbers and keen ... From volunteering at local events to supporting meaningful causes, you can join a team that values ...
American Canyon, CA · On-site
$21 - $23/hr
As a Gaming Associate, you'll be at the center of the action, using your knack for numbers and keen ... From volunteering at local events to supporting meaningful causes, you can join a team that values ...
Gilroy, CA · On-site
$22 - $24/hr
As a Gaming Associate, you'll be at the center of the action, using your knack for numbers and keen ... From volunteering at local events to supporting meaningful causes, you can join a team that values ...
Gilroy, CA · On-site
$22 - $24/hr
As a Gaming Associate, you'll be at the center of the action, using your knack for numbers and keen ... From volunteering at local events to supporting meaningful causes, you can join a team that values ...
Daly City, CA · On-site
$24 - $26/hr
As a Gaming Associate, you'll be at the center of the action, using your knack for numbers and keen ... From volunteering at local events to supporting meaningful causes, you can join a team that values ...
Daly City, CA · On-site
$24 - $26/hr
As a Gaming Associate, you'll be at the center of the action, using your knack for numbers and keen ... From volunteering at local events to supporting meaningful causes, you can join a team that values ...
Salinas, CA · On-site
$22 - $24/hr
As a Gaming Associate, you'll be at the center of the action, using your knack for numbers and keen ... From volunteering at local events to supporting meaningful causes, you can join a team that values ...
Salinas, CA · On-site
$22 - $24/hr
As a Gaming Associate, you'll be at the center of the action, using your knack for numbers and keen ... From volunteering at local events to supporting meaningful causes, you can join a team that values ...
A Gaming Customer Support job involves assisting players with game-related issues, such as troubleshooting technical problems, handling account inquiries, and providing guidance on gameplay. Support is typically offered via chat, email, or phone. The role requires strong communication skills, patience, and knowledge of the game or platform. It also involves reporting bugs, escalating complex issues, and ensuring a positive player experience.
To thrive as a Gaming Customer Support representative, you need strong communication skills, problem-solving ability, and a good understanding of gaming platforms or products, often supported by previous customer service experience. Familiarity with ticketing systems like Zendesk or Freshdesk, live chat interfaces, and possibly CRM software is frequently required; certifications in customer service can also be advantageous. Patience, teamwork, and adaptability are essential soft skills for managing diverse player inquiries and fast-paced shifts. These competencies ensure customer concerns are resolved efficiently, leading to higher player satisfaction and a positive gaming community.
Gaming Customer Support representatives often encounter challenges such as handling a high volume of tickets during game updates or bug reports, managing frustrated or upset players, and staying up to date with frequent changes in game features or policies. You'll need to quickly adapt to different player personalities and troubleshoot various technical or account issues across multiple platforms. However, training and support from experienced team members are typically provided, and most companies encourage a collaborative environment where knowledge sharing is common. These challenges are opportunities to build your problem-solving and communication skills, which are highly valued for advancement within the gaming industry.
The most popular types of Gaming Customer Support jobs in California are:
For Gaming Customer Support jobs in California, the most frequently searched job titles are:
The top searched job categories for Gaming Customer Support jobs in California are:
Cities in California with the most Gaming Customer Support job openings:
Full-time
Re-posted 4 days ago
About Pulse Games
We create mobile games that are fun, visually engaging, and built around exciting challenges. Our games bring fast-paced, strategy-driven gameplay that keeps players engaged. Everything we create starts with our team, collaborating, learning, and pushing each other to do better every day.
We are looking for a Head of Customer Support to join our team. You'll be responsible for building and leading our global player support operations, ensuring that our players enjoy a seamless, reliable, and trustworthy experience in our games. This position is central to shaping our customer support strategy, structure, and culture from resolving player issues to ensuring trust and safety.
What You'll Do
What We're Looking For
We respect your privacy and will treat your data confidential as part of the recruitment process. If you'd like more details, please read our Privacy Policy:
https://www.pulsegames.org/candidate-privacy-policy/
