Fresno, CA · On-site
$15 - $19.50/hr
Troubleshoot and resolve customer problems, escalating complex issues to higher levels of support ... Willingness to work flexible hours, including evenings, weekends, and holidays if required. * Team ...
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Fresno, CA · On-site
$15 - $19.50/hr
Troubleshoot and resolve customer problems, escalating complex issues to higher levels of support ... Willingness to work flexible hours, including evenings, weekends, and holidays if required. * Team ...
Fresno, CA · On-site
$21 - $24/hr
Capable of handling phone-based, email, and chat support * Strong learner able to pick up and navigate software platforms * Organized and detail-oriented with the ability to manage multiple open ...
Fresno, CA · On-site
$21 - $24/hr
Capable of handling phone-based, email, and chat support * Strong learner able to pick up and navigate software platforms * Organized and detail-oriented with the ability to manage multiple open ...
Pasadena, CA · On-site
$19 - $22/hr
Pasadena, CA 91107 | Weekend availability required This position IS NOT Remote. You must be able to ... You'll support families with scheduling, account updates, program information, and customer ...
Pasadena, CA · On-site
$19 - $22/hr
Pasadena, CA 91107 | Weekend availability required This position IS NOT Remote. You must be able to ... You'll support families with scheduling, account updates, program information, and customer ...
Pasadena, CA · On-site
$19 - $22/hr
Pasadena, CA 91107 | Weekend availability required This position IS NOT Remote. You must be able to ... You'll support families with scheduling, account updates, program information, and customer ...
Pasadena, CA · On-site
$19 - $22/hr
Pasadena, CA 91107 | Weekend availability required This position IS NOT Remote. You must be able to ... You'll support families with scheduling, account updates, program information, and customer ...
Pasadena, CA · On-site
$19 - $22/hr
Pasadena, CA 91107 | Weekend availability required This position IS NOT Remote. You must be able to ... You'll support families with scheduling, account updates, program information, and customer ...
Pasadena, CA · On-site
$19 - $22/hr
Pasadena, CA 91107 | Weekend availability required This position IS NOT Remote. You must be able to ... You'll support families with scheduling, account updates, program information, and customer ...
Los Angeles, CA · On-site
$24/hr
Summary As a Chat & Text Counselor, you will provide crisis intervention, emotional support, and ... weekends and holidays. * Be reliable and able to adhere to schedules based upon program needs.
Los Angeles, CA · On-site
$24/hr
Summary As a Chat & Text Counselor, you will provide crisis intervention, emotional support, and ... weekends and holidays. * Be reliable and able to adhere to schedules based upon program needs.
Summary As a Chat & Text Counselor, you will provide crisis intervention, emotional support, and ... weekends and holidays. * Be reliable and able to adhere to schedules based upon program needs.
Summary As a Chat & Text Counselor, you will provide crisis intervention, emotional support, and ... weekends and holidays. * Be reliable and able to adhere to schedules based upon program needs.
$20.25 - $27.75/hr
... chat support, or email support. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.Provides first contact ... Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a ...
$20.25 - $27.75/hr
... chat support, or email support. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.Provides first contact ... Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a ...
San Francisco, CA · On-site
$176K - $242K/yr
Stage 5: Founders Chat As an AI company, we're a huge believer in the value of AI tools. That being ... We offer visa support for eligible candidates, making relocating for the job smoother and more ...
San Francisco, CA · On-site
$176K - $242K/yr
Stage 5: Founders Chat As an AI company, we're a huge believer in the value of AI tools. That being ... We offer visa support for eligible candidates, making relocating for the job smoother and more ...
Highland, CA · On-site
$20.25 - $27.75/hr
... live chat support, or email support. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Provides first ... Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a ...
Highland, CA · On-site
$20.25 - $27.75/hr
... live chat support, or email support. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Provides first ... Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a ...
Highland, CA · On-site
$20.25 - $27.75/hr
... live chat support, or email support. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Provides first ... Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a ...
Highland, CA · On-site
$20.25 - $27.75/hr
... live chat support, or email support. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Provides first ... Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a ...
San Leandro, CA · On-site
$17.75 - $24/hr
Answer phone and chat support inquiries from users of our software. Just so you know the environment you'd be getting yourself into, let us tell you a bit about ourselves. Our company is called ...
San Leandro, CA · On-site
$17.75 - $24/hr
Answer phone and chat support inquiries from users of our software. Just so you know the environment you'd be getting yourself into, let us tell you a bit about ourselves. Our company is called ...
San Francisco, CA · On-site
$223K - $307K/yr
About Us Weekend is the leading developer of voice AI games for smart TVs. Our games attract ... You will identify impactful opportunities, rapidly ship new features, and your products to support ...
San Francisco, CA · On-site
$223K - $307K/yr
About Us Weekend is the leading developer of voice AI games for smart TVs. Our games attract ... You will identify impactful opportunities, rapidly ship new features, and your products to support ...
San Francisco, CA · On-site +1
As an Auction Support Team Specialist, you'll play a critical role in guiding sellers through the ... Ability to work a weekend schedule (Sun-Wed or Wed-Sun) as required for the role. * This is a fully ...
San Francisco, CA · On-site +1
As an Auction Support Team Specialist, you'll play a critical role in guiding sellers through the ... Ability to work a weekend schedule (Sun-Wed or Wed-Sun) as required for the role. * This is a fully ...
As an Auction Support Team Specialist, you'll play a critical role in guiding sellers through the ... Ability to work a weekend schedule (Sun-Wed or Wed-Sun) as required for the role. * This is a fully ...
As an Auction Support Team Specialist, you'll play a critical role in guiding sellers through the ... Ability to work a weekend schedule (Sun-Wed or Wed-Sun) as required for the role. * This is a fully ...
San Francisco, CA · On-site +1
As an Auction Support Team Specialist, you'll play a critical role in guiding sellers through the ... Ability to work a weekend schedule (Sun-Wed or Wed-Sun) as required for the role. * This is a fully ...
San Francisco, CA · On-site +1
As an Auction Support Team Specialist, you'll play a critical role in guiding sellers through the ... Ability to work a weekend schedule (Sun-Wed or Wed-Sun) as required for the role. * This is a fully ...
San Francisco, CA · On-site +1
As an Auction Support Team Specialist, you'll play a critical role in guiding sellers through the ... Ability to work a weekend schedule (Sun-Wed or Wed-Sun) as required for the role. * This is a fully ...
San Francisco, CA · On-site +1
As an Auction Support Team Specialist, you'll play a critical role in guiding sellers through the ... Ability to work a weekend schedule (Sun-Wed or Wed-Sun) as required for the role. * This is a fully ...
San Francisco, CA · On-site +1
As an Auction Support Team Specialist, you'll play a critical role in guiding sellers through the ... Ability to work a weekend schedule (Sun-Wed or Wed-Sun) as required for the role. * This is a fully ...
San Francisco, CA · On-site +1
As an Auction Support Team Specialist, you'll play a critical role in guiding sellers through the ... Ability to work a weekend schedule (Sun-Wed or Wed-Sun) as required for the role. * This is a fully ...
San Francisco, CA · On-site +1
As an Auction Support Team Specialist, you'll play a critical role in guiding sellers through the ... Ability to work a weekend schedule (Sun-Wed or Wed-Sun) as required for the role. * This is a fully ...
San Francisco, CA · On-site +1
As an Auction Support Team Specialist, you'll play a critical role in guiding sellers through the ... Ability to work a weekend schedule (Sun-Wed or Wed-Sun) as required for the role. * This is a fully ...
As an Auction Support Team Specialist, you'll play a critical role in guiding sellers through the ... Ability to work a weekend schedule (Sun-Wed or Wed-Sun) as required for the role. * This is a fully ...
As an Auction Support Team Specialist, you'll play a critical role in guiding sellers through the ... Ability to work a weekend schedule (Sun-Wed or Wed-Sun) as required for the role. * This is a fully ...
$14.23 - $16.95
14% of jobs
$18.38 is the 25th percentile. Wages below this are outliers.
$16.95 - $19.67
21% of jobs
$19.67 - $22.39
14% of jobs
The median wage is $22.55 / hr.
$22.39 - $25.10
18% of jobs
$26.96 is the 75th percentile. Wages above this are outliers.
$25.10 - $27.82
12% of jobs
$27.82 - $30.54
6% of jobs
$30.54 - $33.26
4% of jobs
$33.26 - $35.97
3% of jobs
$35.97 - $38.69
3% of jobs
$38.69 - $41.41
3% of jobs
$41.41 - $44.13
1% of jobs
$14
$25
$44
A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.
As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.
To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.
$15 - $19.50/hr
Full-time
Posted 14 days ago
Job Description
Engage with customers through online chat and messaging platforms, responding to inquiries, providing information, and offering assistance.
Assist customers in navigating our products or services, addressing their questions, concerns, and technical issues.
Troubleshoot and resolve customer problems, escalating complex issues to higher levels of support when necessary.
Maintain a high level of professionalism and customer service etiquette in all interactions.
Document customer interactions, including the nature of inquiries, solutions provided, and any follow-up actions.
Meet or exceed performance targets, including response time, customer satisfaction scores, and chat volume goals.
Stay updated on product knowledge and company policies to provide accurate and up-to-date information to customers.
Collaborate with team members and other departments to ensure consistent and effective customer support.
Chat Agent Requirements and Qualifications
High school diploma or equivalent; college degree preferred.
Excellent written communication skills with a strong command of grammar and spelling.
Previous customer service or chat support experience is a plus but not required.
Strong problem-solving skills and the ability to think quickly and logically.
Proficiency in using computers and familiarity with chat and messaging platforms.
Ability to multitask effectively and handle multiple chat conversations simultaneously.
Empathy, patience, and a customer-focused attitude.
Willingness to work flexible hours, including evenings, weekends, and holidays if required.
Team player with strong interpersonal skills.
Ability to adapt to changing processes and technologies.
