Fresno, CA · On-site
$15 - $19.50/hr
Troubleshoot and resolve customer problems, escalating complex issues to higher levels of support ... Willingness to work flexible hours, including evenings, weekends, and holidays if required. * Team ...
Quick apply
Fresno, CA · On-site
$15 - $19.50/hr
Troubleshoot and resolve customer problems, escalating complex issues to higher levels of support ... Willingness to work flexible hours, including evenings, weekends, and holidays if required. * Team ...
Basic computer proficiency, including experience with chat support platforms and CRM software. * Ability to multitask and manage time effectively in a fast-paced environment. Preferred Qualifications:
Quick apply
Basic computer proficiency, including experience with chat support platforms and CRM software. * Ability to multitask and manage time effectively in a fast-paced environment. Preferred Qualifications:
Basic computer proficiency, including experience with chat support platforms and CRM software. * Ability to multitask and manage time effectively in a fast-paced environment. Preferred Qualifications:
Quick apply
Basic computer proficiency, including experience with chat support platforms and CRM software. * Ability to multitask and manage time effectively in a fast-paced environment. Preferred Qualifications:
San Mateo, CA · Remote
$16/hr
Medical
Dental
Vision
Life
Retirement
PTO
Customer Service Representative (Email & Chat Support) - Remote Location: 100% Remote (Must reside ... Work at least one weekend day each week * Work assigned holidays Remote Work Requirements
San Mateo, CA · Remote
$16/hr
Medical
Dental
Vision
Life
Retirement
PTO
Customer Service Representative (Email & Chat Support) - Remote Location: 100% Remote (Must reside ... Work at least one weekend day each week * Work assigned holidays Remote Work Requirements
San Diego, CA · Remote
$18.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
Offers chat support and makes outbound calls as needed through the customer support line. Utilizes ... Schedules are not limited to a traditional Monday through Friday workweek and may include weekends ...
San Diego, CA · Remote
$18.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
Offers chat support and makes outbound calls as needed through the customer support line. Utilizes ... Schedules are not limited to a traditional Monday through Friday workweek and may include weekends ...
Sacramento, CA · Remote
$18.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
Deliver chat support and make outbound customer calls as needed. * Troubleshoot issues involving ... Schedules may include days, evenings, nights, weekends, and holidays . * Various shift structures ...
Sacramento, CA · Remote
$18.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
Deliver chat support and make outbound customer calls as needed. * Troubleshoot issues involving ... Schedules may include days, evenings, nights, weekends, and holidays . * Various shift structures ...
Del Rey, CA · On-site
$25 - $27/hr
Medical
Dental
Vision
Life
Retirement
Primary point of contact for chat support. Work Schedule: * Flexible schedule (some nights/weekends for events/projects; Longer shifts during peak production may be required). * 40+ hour a week shift ...
Del Rey, CA · On-site
$25 - $27/hr
Medical
Dental
Vision
Life
Retirement
Primary point of contact for chat support. Work Schedule: * Flexible schedule (some nights/weekends for events/projects; Longer shifts during peak production may be required). * 40+ hour a week shift ...
Del Rey, CA · On-site
$25 - $27/hr
Medical
Dental
Vision
Life
Retirement
Primary point of contact for chat support. Work Schedule: * Flexible schedule (some nights/weekends for events/projects; Longer shifts during peak production may be required). * 40+ hour a week shift ...
Del Rey, CA · On-site
$25 - $27/hr
Medical
Dental
Vision
Life
Retirement
Primary point of contact for chat support. Work Schedule: * Flexible schedule (some nights/weekends for events/projects; Longer shifts during peak production may be required). * 40+ hour a week shift ...
San Mateo, CA · Remote
$16/hr
Medical
Dental
Vision
Life
Retirement
PTO
This role is 90% email customer service and 10% chat. This team will specifically supporting Canada. JOB DUTIES • Daily: • Review support requests and clarify customer complaints. • Determine ...
San Mateo, CA · Remote
$16/hr
Medical
Dental
Vision
Life
Retirement
PTO
This role is 90% email customer service and 10% chat. This team will specifically supporting Canada. JOB DUTIES • Daily: • Review support requests and clarify customer complaints. • Determine ...
San Mateo, CA · Remote
$16/hr
Medical
Dental
Vision
Life
Retirement
PTO
This role is 90% email customer service and 10% chat. This team will specifically supporting Canada. JOB DUTIES • Daily: • Review support requests and clarify customer complaints. • Determine ...
San Mateo, CA · Remote
$16/hr
Medical
Dental
Vision
Life
Retirement
PTO
This role is 90% email customer service and 10% chat. This team will specifically supporting Canada. JOB DUTIES • Daily: • Review support requests and clarify customer complaints. • Determine ...
$20.25 - $27.75/hr
... chat support, or email support. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.Provides first contact ... Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a ...
$20.25 - $27.75/hr
... chat support, or email support. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.Provides first contact ... Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a ...
Highland, CA · On-site
$20.25 - $27.75/hr
... live chat support, or email support. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Provides first ... Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a ...
Highland, CA · On-site
$20.25 - $27.75/hr
... live chat support, or email support. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Provides first ... Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a ...
San Leandro, CA · On-site
$17.75 - $24/hr
Medical
Dental
Answer phone and chat support inquiries from users of our software. Just so you know the environment you'd be getting yourself into, let us tell you a bit about ourselves. Our company is called ...
San Leandro, CA · On-site
$17.75 - $24/hr
Medical
Dental
Answer phone and chat support inquiries from users of our software. Just so you know the environment you'd be getting yourself into, let us tell you a bit about ourselves. Our company is called ...
San Francisco, CA · On-site +1
Medical
Dental
Vision
Retirement
As an Auction Support Team Specialist, you'll play a critical role in guiding sellers through the ... Ability to work a weekend schedule (Sun-Wed or Wed-Sun) as required for the role. * This is a fully ...
San Francisco, CA · On-site +1
Medical
Dental
Vision
Retirement
As an Auction Support Team Specialist, you'll play a critical role in guiding sellers through the ... Ability to work a weekend schedule (Sun-Wed or Wed-Sun) as required for the role. * This is a fully ...
San Francisco, CA · On-site +1
Medical
Dental
Vision
Retirement
As an Auction Support Team Specialist, you'll play a critical role in guiding sellers through the ... Ability to work a weekend schedule (Sun-Wed or Wed-Sun) as required for the role. * This is a fully ...
San Francisco, CA · On-site +1
Medical
Dental
Vision
Retirement
As an Auction Support Team Specialist, you'll play a critical role in guiding sellers through the ... Ability to work a weekend schedule (Sun-Wed or Wed-Sun) as required for the role. * This is a fully ...
San Francisco, CA · On-site +1
Medical
Dental
Vision
Retirement
As an Auction Support Team Specialist, you'll play a critical role in guiding sellers through the ... Ability to work a weekend schedule (Sun-Wed or Wed-Sun) as required for the role. * This is a fully ...
San Francisco, CA · On-site +1
Medical
Dental
Vision
Retirement
As an Auction Support Team Specialist, you'll play a critical role in guiding sellers through the ... Ability to work a weekend schedule (Sun-Wed or Wed-Sun) as required for the role. * This is a fully ...
San Francisco, CA · On-site
Medical
Dental
Vision
Retirement
As an Auction Support Team Specialist, you'll play a critical role in guiding sellers through the ... Ability to work a weekend schedule (Sun-Wed or Wed-Sun) as required for the role. * This is a fully ...
San Francisco, CA · On-site
Medical
Dental
Vision
Retirement
As an Auction Support Team Specialist, you'll play a critical role in guiding sellers through the ... Ability to work a weekend schedule (Sun-Wed or Wed-Sun) as required for the role. * This is a fully ...
San Francisco, CA · On-site +1
Medical
Dental
Vision
Retirement
As an Auction Support Team Specialist, you'll play a critical role in guiding sellers through the ... Ability to work a weekend schedule (Sun-Wed or Wed-Sun) as required for the role. * This is a fully ...
San Francisco, CA · On-site +1
Medical
Dental
Vision
Retirement
As an Auction Support Team Specialist, you'll play a critical role in guiding sellers through the ... Ability to work a weekend schedule (Sun-Wed or Wed-Sun) as required for the role. * This is a fully ...
San Francisco, CA · On-site +1
Medical
Dental
Vision
Retirement
As an Auction Support Team Specialist, you'll play a critical role in guiding sellers through the ... Ability to work a weekend schedule (Sun-Wed or Wed-Sun) as required for the role. * This is a fully ...
San Francisco, CA · On-site +1
Medical
Dental
Vision
Retirement
As an Auction Support Team Specialist, you'll play a critical role in guiding sellers through the ... Ability to work a weekend schedule (Sun-Wed or Wed-Sun) as required for the role. * This is a fully ...
San Francisco, CA · On-site +1
Medical
Dental
Vision
Retirement
As an Auction Support Team Specialist, you'll play a critical role in guiding sellers through the ... Ability to work a weekend schedule (Sun-Wed or Wed-Sun) as required for the role. * This is a fully ...
San Francisco, CA · On-site +1
Medical
Dental
Vision
Retirement
As an Auction Support Team Specialist, you'll play a critical role in guiding sellers through the ... Ability to work a weekend schedule (Sun-Wed or Wed-Sun) as required for the role. * This is a fully ...
$14.23 - $16.95
14% of jobs
$18.38 is the 25th percentile. Wages below this are outliers.
$16.95 - $19.67
21% of jobs
$19.67 - $22.39
14% of jobs
The median wage is $22.55 / hr.
$22.39 - $25.10
18% of jobs
$26.96 is the 75th percentile. Wages above this are outliers.
$25.10 - $27.82
12% of jobs
$27.82 - $30.54
6% of jobs
$30.54 - $33.26
4% of jobs
$33.26 - $35.97
3% of jobs
$35.97 - $38.69
3% of jobs
$38.69 - $41.41
3% of jobs
$41.41 - $44.13
1% of jobs
$14
$25
$44
A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.
As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.
To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.
The most popular types of Chat Support jobs in California are:
For Weekend Chat Support jobs in California, the most frequently searched job titles are:
The top searched job categories for Weekend Chat Support jobs in California are:
Cities in California with the most Weekend Chat Support job openings:
$15 - $19.50/hr
Full-time
Re-posted 26 days ago
Job Description
Engage with customers through online chat and messaging platforms, responding to inquiries, providing information, and offering assistance.
Assist customers in navigating our products or services, addressing their questions, concerns, and technical issues.
Troubleshoot and resolve customer problems, escalating complex issues to higher levels of support when necessary.
Maintain a high level of professionalism and customer service etiquette in all interactions.
Document customer interactions, including the nature of inquiries, solutions provided, and any follow-up actions.
Meet or exceed performance targets, including response time, customer satisfaction scores, and chat volume goals.
Stay updated on product knowledge and company policies to provide accurate and up-to-date information to customers.
Collaborate with team members and other departments to ensure consistent and effective customer support.
Chat Agent Requirements and Qualifications
High school diploma or equivalent; college degree preferred.
Excellent written communication skills with a strong command of grammar and spelling.
Previous customer service or chat support experience is a plus but not required.
Strong problem-solving skills and the ability to think quickly and logically.
Proficiency in using computers and familiarity with chat and messaging platforms.
Ability to multitask effectively and handle multiple chat conversations simultaneously.
Empathy, patience, and a customer-focused attitude.
Willingness to work flexible hours, including evenings, weekends, and holidays if required.
Team player with strong interpersonal skills.
Ability to adapt to changing processes and technologies.
