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Remote Chat Support Jobs in California (NOW HIRING)

Aquent

Accounting Support

Campbell, CA · On-site +1

$34/hr

This is a fully remote role, but candidates must be located in the following states: Alabama ... Prior experience with omnichannel chat support * Strong understanding of financial concepts and ...

Essence Journey

Remote Customer Support Associate

Anaheim, CA · Remote

$18.25 - $25.25/hr

We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team ... Provide timely, professional support to clients via email, chat, and phone *Assist with scheduling ...

Essence Journey

Remote Customer Support Associate

San Diego, CA · Remote

$18.50 - $25.50/hr

We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team ... Provide timely, professional support to clients via email, chat, and phone *Assist with scheduling ...

Essence Journey

Remote Customer Support Associate

San Diego, CA · Remote

$18.50 - $25.50/hr

We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team ... Provide timely, professional support to clients via email, chat, and phone *Assist with scheduling ...

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All JobsChat Support JobsRemote Chat Support JobsRemote Chat Support Jobs in California

Remote Chat Support information

See California salary details

$14

$25

$44

How much do remote chat support jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for remote chat support in California is $25.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $27.98 per hour, depending on experience, location, and employer.

What is a Remote Chat Support job?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in a Remote Chat Support role?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in the Remote Chat Support position, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are the most commonly searched types of Chat Support jobs in California? The most popular types of Chat Support jobs in California are:
What are popular job titles related to Remote Chat Support jobs in California? For Remote Chat Support jobs in California, the most frequently searched job titles are:
What job categories do people searching Remote Chat Support jobs in California look for? The top searched job categories for Remote Chat Support jobs in California are:
What cities in California are hiring for Remote Chat Support jobs? Cities in California with the most Remote Chat Support job openings:
Remote Chat Support jobs near you
Infographic showing various Remote Chat Support job openings in California as of July 2026, with employment types broken down into 59% Full Time, 7% Part Time, and 34% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $53,470 per year, or $25.7 per hour.
Accounting Support

Accounting Support

Aquent

Campbell, CA • On-site, Remote

$34/hr

Temporary

Posted 18 days ago

Job description

Placement Type:
Temporary
Salary:
$34 Hourly
Start Date:
May 13, 2026
We are seeking experienced finance professionals to provide omnichannel chat support for SMB (small and medium-sized business) owners. This role involves answering both general help questions and complex, data-heavy accounting queries.
*Must have a QuickBooks account or be willing to download and utilize the free trial version.
This is a fully remote role, but candidates must be located in the following states: Alabama Arizona Colorado FloridaI daho Iowa Kentucky Michigan Minnesota Mississippi Missouri Montana New York North Carolina North Dakota Oklahoma Pennsylvania South Carolina South Dakota TexasVirginia Wisconsin Wyoming
Requirements:
  • Active user of QuickBooks Online (QBO)
  • Proven experience in accounting or bookkeeping
  • Prior experience with omnichannel chat support
  • Strong understanding of financial concepts and data analysis
  • Ability to handle complex, data-driven accounting questions
  • Experience working with SMB clients is preferred.

Responsibilities:
  • Respond to customer queries via omni chat platforms
  • Handle accounting-related questions requiring deep financial expertise
  • Support SMB business owners with bookkeeping and financial guidance
  • Analyze and interpret financial data to provide accurate responses
  • Complete assigned PPT-based tasks as needed

Nice to Have:
  • SMB business owners with hands-on accounting experience
  • Previously engaged experts with relevant domain expertise
  • Accountants/bookkeepers comfortable with high-volume, data-heavy queries

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