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Full Time Inmate Call Monitoring Jobs in Texas (NOW HIRING)

T.L. JOHNSON AGENCY LLC

LVN Field Nurse

Palestine, TX · On-site

$39/hr

LVN - Licensed Vocational Nurse Correctional Facility Healthcare | Full-Time (Contract 07/11/2026 ... inmate patients within a correctional healthcare setting. Qualifications Required: Education

T.L. JOHNSON AGENCY LLC

LVN Field Nurse

Beeville, TX · On-site

$39/hr

... inmate patients within a correctional healthcare setting. Qualifications Required: Education ... Schedule & Positions Available * 3 Night Shift LVN positions (Full-Time) * Rotating 4:3 schedule

T.L. JOHNSON AGENCY LLC

LVN Field Nurse

Huntsville, TX · On-site

$39/hr

... inmate patients within a correctional healthcare setting. Qualifications Required: Education ... Schedule & Positions Available * 8 Day Shift LVN positions (Full-Time) * Rotating 4:3 schedule

T.L. JOHNSON AGENCY LLC

LVN Field Nurse

Marlin, TX

$39/hr

... inmate patients within a correctional healthcare setting. This role offers exposure to a wide ... Interpret physicians' orders and administer prescribed medication * Assist physician with sick call ...

Ruby Receptionists

Call Center Agent

Edinburg, TX · On-site

$19 - $21/hr

Full-Time Call Center AgentAt Ruby, we provide the friendly, professional support businesses rely ... Efficiently multitask in a fast-paced environment across two monitors.Adhere to service quality ...

LHH US

Call Center Systems Manager

Austin, TX

$100K - $120K/yr

... Salary Full-Time | Monday-Friday, 8:00 AM-5:00 PM Are you an expert in Five9, contact center ... Monitor system performance, troubleshoot issues, and ensure platform reliability * Manage user ...

New

T.L. JOHNSON AGENCY LLC

LVN Field Nurse

Rusk, TX · On-site

$39/hr

... inmate patients within a correctional healthcare setting. This role offers exposure to a wide ... Interpret physicians' orders and administer prescribed medication * Assist physician with sick call ...

LHH US

Call Center Systems Manager

Austin, TX · On-site

$100K - $120K/yr

... Salary Full-Time | Monday-Friday, 8:00 AM-5:00 PM Are you an expert in Five9, contact center ... Monitor system performance, troubleshoot issues, and ensure platform reliability * Manage user ...

New

Travis County, TX

Corrections Officer

Austin, TX · On-site

$58K - $65K/yr

Austin, TX Job Type: Full Time Job Number: 26-10742 Department: Sheriff Opening Date: 07/01/2026 ... Conducts and monitors recreation and special inmate work details when applicable. * Responsible for ...

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All JobsInmate Call Monitoring JobsFull Time Inmate Call Monitoring JobsFull Time Inmate Call Monitoring Jobs in Texas

Full Time Inmate Call Monitoring information

What is a full time inmate call monitoring?

A Full Time Inmate Call Monitoring job involves listening to, reviewing, and analyzing phone calls made by inmates in correctional facilities. The main goal is to ensure security, detect suspicious or illegal activity, and maintain compliance with facility policies and legal requirements. Employees in this role typically use specialized software to monitor calls, document findings, and report any concerns to appropriate authorities. It requires keen attention to detail, confidentiality, and an understanding of legal and ethical considerations related to inmate communications.

What are some common challenges faced by professionals in a full time inmate call monitoring role?

Professionals in Full Time Inmate Call Monitoring often face challenges such as maintaining focus during long periods of audio review, accurately identifying and documenting suspicious or prohibited conversations, and handling exposure to potentially distressing or sensitive content. The role requires strict adherence to confidentiality protocols and close collaboration with correctional staff and law enforcement. Developing strong attention to detail and effective stress management techniques is essential for success in this position.

What are the key skills and qualifications needed to thrive as a full time inmate call monitoring specialist, and why are they important?

To thrive as a Full Time Inmate Call Monitoring Specialist, you need strong attention to detail, analytical listening skills, and familiarity with legal and correctional protocols, often supported by a high school diploma or higher. Proficiency with call monitoring software, digital recording systems, and database management tools is typically required. Excellent written communication, discretion, and the ability to remain impartial under sensitive circumstances are crucial soft skills. These competencies are vital to ensure compliance with regulations, maintain security, and accurately document or escalate information as needed.

What is the difference between Full Time Inmate Call Monitoring vs Part Time Inmate Call Monitoring?

AspectFull Time Inmate Call MonitoringPart Time Inmate Call Monitoring
Work HoursTypically 40 hours per week, full-time scheduleFewer hours, flexible scheduling
CertificationsOften requires security or communication certificationsMay require similar certifications but less frequently
Work EnvironmentCorrectional facilities, monitoring roomsSame as full-time, possibly part-time shifts
Employer & Industry UsagePrison systems, detention centersSame as full-time, used for staffing flexibility

Full Time Inmate Call Monitoring involves working standard hours with consistent responsibilities, while Part Time Inmate Call Monitoring offers more flexible scheduling with fewer hours. Both roles require similar certifications and work in correctional environments, but the full-time position provides more stability and benefits.

What are the most commonly searched types of Inmate Call Monitoring jobs in Texas?

The most popular types of Inmate Call Monitoring jobs in Texas are:

What are popular job titles related to Full Time Inmate Call Monitoring jobs in Texas?

For Full Time Inmate Call Monitoring jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Full Time Inmate Call Monitoring jobs in Texas look for?

The top searched job categories for Full Time Inmate Call Monitoring jobs in Texas are:

What cities in Texas are hiring for Full Time Inmate Call Monitoring jobs?

Cities in Texas with the most Full Time Inmate Call Monitoring job openings:

Full Time Inmate Call Monitoring jobs near you
Infographic showing various Full Time Inmate Call Monitoring job openings in Texas as of September 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 77% Full Time, 14% Part Time, 1% Temporary, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Full-Time Call Center Agent - Edinburg

Edinburg, TX • On-site

Ruby Receptionists
See more jobs at Ruby Receptionistsexternal

$19 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

Full-Time Call Center Agent
At Ruby, we provide the friendly, professional support businesses rely on every day. As a Call Center Agent, you will help create positive first impressions and meaningful interactions for our customers and their callers by answering calls, scheduling appointments, and so much more. We are seeking empathetic, customer-focused professionals to join our team in-office at our Edinburg location. Because Ruby operates 24/7, 365 days a year, this position requires the ability to work a weekend day and holidays.
What You'll Do
  • Skillfully handle incoming calls and web chats, serving as a helpful and warm extension of our customers' business.
  • Ensure accuracy and a high attention to detail in all written communications.
  • Efficiently multitask in a fast-paced environment across two monitors.
  • Adhere to service quality standards, performance expectations, and maintain consistent schedule adherence to support your team and our callers.

Your Qualifications and Skills
  • A minimum typing speed of 40 WPM and comfort navigating multiple software platforms simultaneously.
  • A warm, professional demeanor with the ability to remain composed and empathetic, even during challenging interactions.
  • A proven track record of self-motivation and reliable attendance.

Preferred, but not required:
  • Experience in a high-volume call center, customer service, or administrative role.
  • Proficiency in Office 365.
  • Bilingual (Spanish/English) is a plus!

Compensation and Benefits
  • Competitive Pay: $21/hour with our Perfect Attendance Bonus. Perfect attendance means being on time for the start of your shift, returning on time from all breaks, and completing your full assigned shift. Compensation without perfect attendance is $19/hour.
  • Extensive Benefits:
  • Employee Stock Ownership Plan
  • 401k with Matching Contributions
  • Full Medical, Dental, and Vision Insurance
    • 2 Weeks Paid Vacation in Year 1
    • Life Insurance Policy
    • Legal Assistance

Schedule/Hours:
  • Multiple shift schedules are available, including Monday-Friday options and schedules that include one weekend day.

Ruby is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

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