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Full Time Inmate Call Monitoring Jobs in McAllen, TX

Detention Officer

Edinburg, TX ยท On-site

$42K/yr

Regular Full Time Job Number: 2025-03180 Department: Hidalgo County - Sheriff Opening Date: 11/13 ... Monitors prisoners' activities and maintains necessary records. * Applicants with temporary Jailer ...

Overview Employment Type: Full Time Shifts Available: Nights Hours: 12-hour shifts - 7:00pm to 7 ... Cardiac monitoring, observe and interpret heart rhythms (ECG/EKG) displayed on telemetry monitors

For more information, please call 956-968-8567 or visit www.KnappMed.org Responsibilities The ... monitoring. *Note: May provide direct patient care under the direct supervision of the RN within ...

Join the City of Pharr as a Full-Time Broadband Network Analyst and embrace an exciting career at ... A comprehensive understanding of implementing, managing, and monitoring both local and wide area ...

Join the City of Pharr as a Full-Time Broadband Network Analyst and embrace an exciting career at ... A comprehensive understanding of implementing, managing, and monitoring both local and wide area ...

Join the City of Pharr as a Full-Time Broadband Network Analyst and embrace an exciting career at ... A comprehensive understanding of implementing, managing, and monitoring both local and wide area ...

An ICU RN monitors vital signs, blood oxygen levels, administer IV Fluids, and communicates ... For more information, please call 956-968-8567 or visit www.KnappMed.org * The Registered Nurse is ...

An ICU RN monitors vital signs, blood oxygen levels, administer IV Fluids, and communicates ... For more information, please call 956-968-8567 or visit www.KnappMed.org Responsibilities * The ...

An ICU RN monitors vital signs, blood oxygen levels, administer IV Fluids, and communicates ... For more information, please call 956-968-8567 or visit www.KnappMed.org Responsibilities * The ...

An ICU RN monitors vital signs, blood oxygen levels, administer IV Fluids, and communicates ... For more information, please call 956-968-8567 or visit www.KnappMed.org Responsibilities * The ...

An ICU RN monitors vital signs, blood oxygen levels, administer IV Fluids, and communicates ... For more information, please call 956-968-8567 or visit www.KnappMed.org * The Registered Nurse is ...

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Full Time Inmate Call Monitoring information

What is a full time inmate call monitoring?

A Full Time Inmate Call Monitoring job involves listening to, reviewing, and analyzing phone calls made by inmates in correctional facilities. The main goal is to ensure security, detect suspicious or illegal activity, and maintain compliance with facility policies and legal requirements. Employees in this role typically use specialized software to monitor calls, document findings, and report any concerns to appropriate authorities. It requires keen attention to detail, confidentiality, and an understanding of legal and ethical considerations related to inmate communications.

What are some common challenges faced by professionals in a full time inmate call monitoring role?

Professionals in Full Time Inmate Call Monitoring often face challenges such as maintaining focus during long periods of audio review, accurately identifying and documenting suspicious or prohibited conversations, and handling exposure to potentially distressing or sensitive content. The role requires strict adherence to confidentiality protocols and close collaboration with correctional staff and law enforcement. Developing strong attention to detail and effective stress management techniques is essential for success in this position.

What are the key skills and qualifications needed to thrive as a full time inmate call monitoring specialist, and why are they important?

To thrive as a Full Time Inmate Call Monitoring Specialist, you need strong attention to detail, analytical listening skills, and familiarity with legal and correctional protocols, often supported by a high school diploma or higher. Proficiency with call monitoring software, digital recording systems, and database management tools is typically required. Excellent written communication, discretion, and the ability to remain impartial under sensitive circumstances are crucial soft skills. These competencies are vital to ensure compliance with regulations, maintain security, and accurately document or escalate information as needed.

What is the difference between Full Time Inmate Call Monitoring vs Part Time Inmate Call Monitoring?

AspectFull Time Inmate Call MonitoringPart Time Inmate Call Monitoring
Work HoursTypically 40 hours per week, full-time scheduleFewer hours, flexible scheduling
CertificationsOften requires security or communication certificationsMay require similar certifications but less frequently
Work EnvironmentCorrectional facilities, monitoring roomsSame as full-time, possibly part-time shifts
Employer & Industry UsagePrison systems, detention centersSame as full-time, used for staffing flexibility

Full Time Inmate Call Monitoring involves working standard hours with consistent responsibilities, while Part Time Inmate Call Monitoring offers more flexible scheduling with fewer hours. Both roles require similar certifications and work in correctional environments, but the full-time position provides more stability and benefits.

What are popular job titles related to Full Time Inmate Call Monitoring jobs in McAllen, TX?

For Full Time Inmate Call Monitoring jobs in McAllen, TX, the most frequently searched job titles are:

What job categories do people searching Full Time Inmate Call Monitoring jobs in McAllen, TX look for?

The top searched job categories for Full Time Inmate Call Monitoring jobs in McAllen, TX are:

What cities near McAllen, TX are hiring for Full Time Inmate Call Monitoring jobs?

Cities near McAllen, TX with the most Full Time Inmate Call Monitoring job openings:

Infographic showing various Full Time Inmate Call Monitoring job openings in McAllen, TX as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 77% Full Time, 15% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Detention Officer

Hidalgo County, TX

Edinburg, TX โ€ข On-site

$42K/yr

Full-time

Re-posted 11 days ago


Job description

Salary: $42,034.00 Annually
Location : 711 E. El Cibolo Rd, Edinburg, TX
Job Type: Regular Full Time
Job Number: 2025-03180
Department: Hidalgo County - Sheriff
Opening Date: 11/13/2025
Closing Date: Continuous
Status:: External Advertisement
Open Positions:: 1
Advertisement details and/or special instructions:: Please submit resume with application.
Grade:: Rank 01
Work Hours:: Must be able to work hours which do not coincide with Monday thru Friday, 8am to 5pm workday.
General Description
Provides corrections services involving the health, safety and security of inmates and the public in a County corrections facility or program. Monitors prisoners' activities and maintains necessary records.
* Applicants with temporary Jailer License or inactive License will be automatic disqualified as per Texas Commission on Law Enforcement Rule until they have completed all licensing and training requirements for that position or completing reactivation process.
Examples of Work Performed
May book, classify, transfer, transport and/or release inmates with attention to the health, safety and security of other officers, inmates and the public
Conducts inspections, shakedowns and inmate searches. Does physical check of inmates and the public
Completes, checks and processes official papers and documents
Conducts safety inspections and inspections of fire exists and equipment
Provides informal counseling to inmates
Assists medical staff with distribution of medications to inmates
Intervenes and resolves crisis situations such as fights and medical emergencies
Conducts head counts of inmates
Conducts and inventories all keys and equipment from previous shift
Serves or supervises the serving of meals to inmates
Supervises work performed by inmates
Assists with personal needs of inmates, such as telephone calls, mail, laundry, visits and commissary
Monitors and assists visitors and may maintain visitors' list
Keeps records of incidents and activities during shift
May be assigned to conduct recreational programs for inmates
May be assigned to train new officers in procedural aspects of the job
May be assigned to transportation and court security duties, including transportation of inmates to other local, state and federal penal institutions
May confiscate, inventory and store property from new inmates and release property to outgoing prisoners
May respond to inmate request forms
May be involved in organizing church services, GED classes, substance abuse classes and fire drills
Handles and cares for dogs involved in narcotics investigation
Regular attendance
Get along with others
Education and Experience
Graduation from a high school or equivalent (GED)
Bilingual (Spanish and English) with the ability to converse fluently in both languages
Certificates, Licenses and Registration:
Applicant must, at the time of appointment to the position, meet the minimum age requirement for Basic Certification as a Jailer from the Texas Commission of Law Enforcement (TCOLE)
Applicant must, within one (1) year of appointment to the position, obtain and thereafter maintain a Basic Certification as a Jailer from the Texas Commission of Law Enforcement (TCOLE)
Must have a current valid Texas motor vehicle operator's license
Must be able to be insured by the County's insurance carrier
Knowledge, Skills and Abilities
Knowledge of laws, departmental policies, rules, regulations, instructions and correctional literature regarding the custody of persons
Ability to understand and follow oral instructions
Ability to write clear and concise reports and to maintain complete records as required
Ability to meet established physical standards
Ability to establish and maintain effective working relationships with other County employees and officials, inmates and the public
Employee may be assigned other duties in addition to those listed and duties may change according to changing needs of department
The County of Hidalgo offers a full range of employee benefit programs for eligible employees, retirees, and their families. For more information, please Click Here