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Full Time Inmate Call Monitoring Jobs in Waco, TX

McLennan County

REGISTERED NURSE

Waco, TX · On-site

$41.61/hr

Waco, TX, TX Job Type: Full-Time Department: JAIL MEDICAL Opening Date: 03/17/2026 Closing Date: 9 ... Provides ongoing assessment, monitoring, and observation of inmate-patients identified as medically ...

McLennan County (TX)

REGISTERED NURSE

Waco, TX · On-site

$41.61/hr

Perform comprehensive nursing assessments Performs nursing triage for sick call requests ... Provides ongoing assessment, monitoring, and observation of inmate-patients identified as medically ...

T.L. JOHNSON AGENCY LLC

LVN Field Nurse

Marlin, TX

$39/hr

... inmate patients within a correctional healthcare setting. This role offers exposure to a wide ... Interpret physicians' orders and administer prescribed medication * Assist physician with sick call ...

MCI Careers

Call Center Operations Manager

Killeen, TX · On-site

This is a full-time, local, on-site position and requires employees to report to work at one of our ... Monitor and manage KPIs, performance metrics, and productivity standards. * Foster a culture of ...

McLennan County

CERTIFIED MEDICAL ASSISTANT

Waco, TX · On-site

$19.97 - $23.27/hr

Waco, TX, TX Job Type: Full-Time Department: JAIL MEDICAL Opening Date: 08/17/2026 Closing Date: 9 ... Presents medication to inmate and observes ingestion or other application, or administers ...

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Full Time Inmate Call Monitoring information

What is a full time inmate call monitoring?

A Full Time Inmate Call Monitoring job involves listening to, reviewing, and analyzing phone calls made by inmates in correctional facilities. The main goal is to ensure security, detect suspicious or illegal activity, and maintain compliance with facility policies and legal requirements. Employees in this role typically use specialized software to monitor calls, document findings, and report any concerns to appropriate authorities. It requires keen attention to detail, confidentiality, and an understanding of legal and ethical considerations related to inmate communications.

What are some common challenges faced by professionals in a full time inmate call monitoring role?

Professionals in Full Time Inmate Call Monitoring often face challenges such as maintaining focus during long periods of audio review, accurately identifying and documenting suspicious or prohibited conversations, and handling exposure to potentially distressing or sensitive content. The role requires strict adherence to confidentiality protocols and close collaboration with correctional staff and law enforcement. Developing strong attention to detail and effective stress management techniques is essential for success in this position.

What are the key skills and qualifications needed to thrive as a full time inmate call monitoring specialist, and why are they important?

To thrive as a Full Time Inmate Call Monitoring Specialist, you need strong attention to detail, analytical listening skills, and familiarity with legal and correctional protocols, often supported by a high school diploma or higher. Proficiency with call monitoring software, digital recording systems, and database management tools is typically required. Excellent written communication, discretion, and the ability to remain impartial under sensitive circumstances are crucial soft skills. These competencies are vital to ensure compliance with regulations, maintain security, and accurately document or escalate information as needed.

What is the difference between Full Time Inmate Call Monitoring vs Part Time Inmate Call Monitoring?

AspectFull Time Inmate Call MonitoringPart Time Inmate Call Monitoring
Work HoursTypically 40 hours per week, full-time scheduleFewer hours, flexible scheduling
CertificationsOften requires security or communication certificationsMay require similar certifications but less frequently
Work EnvironmentCorrectional facilities, monitoring roomsSame as full-time, possibly part-time shifts
Employer & Industry UsagePrison systems, detention centersSame as full-time, used for staffing flexibility

Full Time Inmate Call Monitoring involves working standard hours with consistent responsibilities, while Part Time Inmate Call Monitoring offers more flexible scheduling with fewer hours. Both roles require similar certifications and work in correctional environments, but the full-time position provides more stability and benefits.

What are popular job titles related to Full Time Inmate Call Monitoring jobs in Waco, TX?

For Full Time Inmate Call Monitoring jobs in Waco, TX, the most frequently searched job titles are:

What job categories do people searching Full Time Inmate Call Monitoring jobs in Waco, TX look for?

The top searched job categories for Full Time Inmate Call Monitoring jobs in Waco, TX are:

What cities near Waco, TX are hiring for Full Time Inmate Call Monitoring jobs?

Cities near Waco, TX with the most Full Time Inmate Call Monitoring job openings:

Full Time Inmate Call Monitoring jobs near you
Infographic showing various Full Time Inmate Call Monitoring job openings in Waco, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, and 20% Remote job distribution.

REGISTERED NURSE

McLennan County

Waco, TX • On-site

$41.61/hr

Full-time

Medical, Dental, Vision, Life

Re-posted 7 days ago

McLennan County rating

6.9

Company rating: 6.9 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

680th of 848 rated public administrative organizations

Job description

Salary: $41.61 Hourly
Location : Waco, TX, TX
Job Type: Full-Time
Department: JAIL MEDICAL
Opening Date: 03/17/2026
Closing Date: 9/30/2026 5:00 PM Central
FLSA: Non-Exempt
Position Summary
POSITION SUMMARY:
Under the general supervision of the Director of Nursing and Assistant Director of Nursing, the Registered Nurse (RN) is responsible and accountable for coordinating the activities and providing clinical expertise for the care of an assigned patient load, utilizing the Standards of Care of Nursing Practice. The position provides comprehensive nursing care for a diverse patient population in a fast-paced, correctional healthcare setting utilizing evidence-based nursing practice, critical thinking, and sound clinical judgment. Working collaboratively with medical and mental health providers, advanced practice providers, mental health professionals, correctional staff, and fellow nurses, the RN delivers high-quality patient care while promoting safety, professionalism, and compassionate treatment of all inmate-patients.
Essential Functions
ESSENTIAL JOB FUNCTIONS:
  • Provide care in emergency nursing, chronic disease management, mental health, substance abuse, infectious disease, wound care, medical intake, and urgent/emergent responses while ensuring compliance with applicable laws, standards, departmental policies, and accepted nursing practice.
  • Perform comprehensive nursing assessments
  • Performs nursing triage for sick call requests, recognizes deteriorating patient conditions, prioritizes patient needs based on clinical assessment, and initiates appropriate interventions or referrals in accordance with established protocols. Promptly communicates significant findings to the appropriate healthcare provider and correctional staff.
  • Provides ongoing assessment, monitoring, and observation of inmate-patients identified as medically, psychiatrically, or behaviorally at risk.
  • Collaborate with medical and mental health providers regarding treatment plans and changes in patient condition.
  • Administer emergency psychotropic medications with post injection monitoring when indicated.
  • Perform emergency cardiac response including CPR and AED use
  • Participate in Medication for Opioid Use Disorder (MOUD) medication management
  • Provide basic and advanced nursing care and treatments, including obtaining vital signs (temperature, blood pressure, pulse, respirations, pulse oximetry), performing blood glucose testing, obtaining 12-lead electrocardiograms (EKGs), initiating intravenous (IV) therapy, performing urinary catheterizations, providing wound and pressure injury care, and other nursing interventions within the RN scope of practice as directed by provider orders and established clinical protocols.
  • Provides for the emotional, physical, and psychological well-being and safety of inmate-patients; assists with activities of daily living when clinically indicated, with attention to maintaining patient dignity, promoting therapeutic outcomes, and maximizing functional independence.
  • Provides patient education and counseling regarding disease processes, health promotion, wellness, prescribed medications, medication compliance, treatment plans, diagnostic and therapeutic procedures, pre- and post-procedure care, infection prevention, safety precautions, use of medical equipment, chronic disease management, and continuity of care. Assesses the inmate-patient's understanding of educational materials and documents education provided in the electronic medical record.
  • Responds promptly and effectively to medical emergencies by performing rapid patient assessments, initiating appropriate nursing interventions, administering emergency treatments within the RN scope of practice, and coordinating care with healthcare providers, EMS, and correctional staff. Maintains the readiness of emergency equipment, supplies, and medications by conducting routine inspections, ensuring appropriate inventory levels, and reporting deficiencies in accordance with departmental policy.
  • Manages the medication-use process by reviewing and implementing provider orders; ordering, receiving, verifying, administering, monitoring, reconciling, renewing, discontinuing, and documenting medications in accordance with provider orders, established clinical protocols, and applicable laws and regulations
  • Utilizes problem oriented medical record (SOAP format) to document all inmate contacts; maintains confidentiality of all inmate healthcare interactions
  • Collects, labels, processes, and ensures the proper handling of laboratory specimens, including blood, urine, sputum, stool, wound, and other specimens as ordered. Performs phlebotomy, point-of-care testing, and other CLIA-waived laboratory procedures within the RN scope of practice; ensures specimen integrity, accurate documentation, and timely transport to the appropriate laboratory. Reviews and communicates critical laboratory results to the provider, initiates appropriate nursing interventions as indicated, and documents all specimen collection, testing, and follow-up in the electronic medical record.
  • Communicates pertinent medical information, special healthcare needs, activity restrictions, emergency medical conditions, and other clinically necessary information to correctional staff to promote the safety and security of inmate-patients, staff, and the facility. Maintains patient confidentiality and shares protected health information only as permitted by applicable laws, regulations, and departmental policy.
  • Assume leadership responsibilities as assigned by the Director of Nursing and or Assistant Director of Nursing in his/her absences.
  • Applies critical thinking and sound clinical judgment to assess, prioritize, and manage multiple patient care needs in a secure correctional environment.
  • Attends educational classes as required by the license as well as accreditation standards
  • Maintains complete, accurate, and objective electronic medical records by documenting patient assessments, interventions, medication administration, responses to treatment, provider notifications, and significant clinical events in accordance with correctional healthcare standards, departmental policy, and applicable legal and accreditation requirements.
  • Dependable attendance and punctuality, recognizing that consistent staffing is essential to maintaining patient care, institutional safety, and uninterrupted healthcare operations within a 24-hour correctional facility.

LIMITATIONS AND DISCLAIMER: The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
Minimum Requirements
EDUCATION:
Required:
  • Associate of Science in Nursing Degree
  • Currently licensed as a Registered Nurse (RN) in the State of Texas
  • Current BLS/CPR Certification

SKILLS ~ EXPERIENCE:
Required:
  • Current and valid Texas driver's license and a safe driving record
  • Knowledge of current federal and state laws and regulations that apply to the practice of nursing in a correctional setting or comparable clinical environment
  • Ability to competently perform the following services: crisis intervention, medical emergencies, physical assessment, medical nursing care, and psychiatric nursing care
  • Expertise in making assessment/diagnoses and appropriate follow-through care and treatment, good decision making, organizational and time management skills
  • Ability to follow organizational procedures, policies, practices, rules and regulations governing activities of the administrative functions and their interpretations
  • General knowledge of basic hardware and software and uses of a variety of different computer operating systems such as Microsoft Office Work, Excel, Outlook
  • Exceptional skill in establishing and maintaining effective working relationships with County staff, inmates, police departments and the public-
  • Working knowledge of medications, drugs, and narcotics and their effects
  • Replace with ability to maintain professionalism and composure while working within a secure correctional healthcare environment.
  • Maintain appropriate, unrestricted credentials according to the licensure, certification, and registration requirements of the jurisdiction
  • Ability to define problems, collect data, establish facts, and draw valid conclusions

Preferred:
  • 1-year experience in a correctional setting or comparable clinical environment such as public health, urgent care, acute care, or long-term rehabilitation setting.
  • Knowledge and experience in correctional healthcare operations to include NCCHC, ACA, and FMJS accreditation standards.

DISCLAIMER: McLennan County will conduct background checks on new hires that will include a criminal background check related to convictions and deferred adjudications in the past seven years and may include credit reports, motor vehicle records, employment records, and educational attainment. A conviction or deferred adjudication is not an automatic bar to employment. Each case is considered individually.
Supplemental Information
Disqualifiers:
  • Undesirable character or reputation
  • A felony conviction or felony deferred adjudication against the laws of this state, another state, or the United States
  • Conviction including court-ordered community supervision or probation for any criminal offense above the grade of Class B Misdemeanor, or a Class B Misdemeanor within the last ten (10) years
  • Arrested for DWI or DUI in the past ten (10) years
  • Currently under indictment for any criminal offense
  • Sold or manufactured any illegal drugs
  • Conviction, guilty plea, or probation for any family violence offense
  • Discharge from any military service under less than honorable conditions, or any other characterizations of service indicating bad character

All Employees
o Must be committed to achieving excellence in assigned duties, always in service of the county and community
o Must have ability to earn and keep the trust of fellow employees and the community at large
o Must be approachable and ready to help fellow employees and the general public
ENVIRONMENTAL FACTORS:
  • Contact with "at risk" clients and persons accursed or adjudicated of misdemeanor and felony offenses, visitors and general public
  • Work is performed mostly indoors in a 24-hour/7-day confined, security facility
  • Climate-controlled environment. Significant contact with the public, elected officials, department heads, and other County employees
  • Risk of exposure to infectious diseases, but receives training in handwashing practices and Universal Precautions and has access to personal protective equipment if direct exposure is anticipated

PHYSICAL DEMAND REQUIREMENTS:
  • While performing the duties of this job, the employee is regularly required to talk or hear
  • The employee frequently is required to stand. The employee is occasionally required to walk; sit; use hands to find, handle, or feel objects, reach with hands and arms; stoop and kneel
  • Must be able to safely lift 20 lbs.
  • Although directed not to engage in physical contact with inmates, individual must be able to physically avoid combative or aggressive inmates and may occasionally become involuntarily engaged with combative inmates
HOURS / SPECIAL CONDITIONS: Must be willing to work overtime, weekends, holidays, rotating shifts, evenings and nights. Must be able to work 12-hour shifts.
McLennan County will conduct background checks on new hires that will include a criminal background check related to convictions and deferred adjudications in the past seven years and may include credit reports, motor vehicle records, employment records, and educational attainment. A conviction or deferred adjudication is not an automatic bar to employment. Each case is considered individually.
McLennan County offers a full range of employee benefit programs for eligible employees and their families. These programs include group health plans for medical with an option to open a Health Saving Account (HSA) with a County-paid contribution of $2000 over a year. We offer dental and vision coverage, an Employee Assistance Program (EAP), life and long & short term disability insurance, flexible spending accounts for health care and dependent care accounts. Employees participate in the Texas County & District Retirement System (TCDRS) with a $2.50 County match for every $1.00 of employee contribution. In addition to these benefits we offer 12 paid holidays and a free gym membership program for health plan participants.
*Note: These benefits are for full time McLennan County employees only. Part time Mclennan County employees are only eligible to participate in the Retirement System. Community Supervision and Corrections Department (CSCD) employees recieve a different benefit package through the state.

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