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Full Time Inmate Call Monitoring Jobs in Katy, TX

Houston

Call Board

Houston, TX · On-site

$12/hr

Available to Full-Time Employees only) * Dental & Vision Insurance * Employee Discounts (Gym, Food ... Ability to monitor the games and address guest needs. * Flexibility to work hours, including ...

TCH Houston

Call Board

Houston, TX · On-site

$12/hr

Available to Full-Time Employees only) * Dental & Vision Insurance * Employee Discounts (Gym, Food ... Ability to monitor the games and address guest needs. * Flexibility to work hours, including ...

Favorite Brands

Merchandiser

Houston, TX · On-site

$16.25 - $19/hr

Job Type Full-time Description Sales - Merchandiser Job Summary Merchandisers are responsible for ... Audits condition of all POS for repair or replacement on every service call. * Monitors stock ...

Witt O'Brien's

Command Center Operator

Houston, TX · On-site

... call for assistance to various local and international clients relating to hazardous material ... Regular, Full-time * FLSA Classification: Non-Exempt * Pay: Hourly * Shift: Must be available to ...

Witt O'Brien's

Command Center Operator

Houston, TX · On-site

... call for assistance to various local and international clients relating to hazardous material ... Regular, Full-time * FLSA Classification: Non-Exempt * Pay: Hourly * Shift: Must be available to ...

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All JobsInmate Call Monitoring JobsFull Time Inmate Call Monitoring JobsFull Time Inmate Call Monitoring Jobs in Katy, TX

Full Time Inmate Call Monitoring information

What is a full time inmate call monitoring?

A Full Time Inmate Call Monitoring job involves listening to, reviewing, and analyzing phone calls made by inmates in correctional facilities. The main goal is to ensure security, detect suspicious or illegal activity, and maintain compliance with facility policies and legal requirements. Employees in this role typically use specialized software to monitor calls, document findings, and report any concerns to appropriate authorities. It requires keen attention to detail, confidentiality, and an understanding of legal and ethical considerations related to inmate communications.

What are some common challenges faced by professionals in a full time inmate call monitoring role?

Professionals in Full Time Inmate Call Monitoring often face challenges such as maintaining focus during long periods of audio review, accurately identifying and documenting suspicious or prohibited conversations, and handling exposure to potentially distressing or sensitive content. The role requires strict adherence to confidentiality protocols and close collaboration with correctional staff and law enforcement. Developing strong attention to detail and effective stress management techniques is essential for success in this position.

What are the key skills and qualifications needed to thrive as a full time inmate call monitoring specialist, and why are they important?

To thrive as a Full Time Inmate Call Monitoring Specialist, you need strong attention to detail, analytical listening skills, and familiarity with legal and correctional protocols, often supported by a high school diploma or higher. Proficiency with call monitoring software, digital recording systems, and database management tools is typically required. Excellent written communication, discretion, and the ability to remain impartial under sensitive circumstances are crucial soft skills. These competencies are vital to ensure compliance with regulations, maintain security, and accurately document or escalate information as needed.

What is the difference between Full Time Inmate Call Monitoring vs Part Time Inmate Call Monitoring?

AspectFull Time Inmate Call MonitoringPart Time Inmate Call Monitoring
Work HoursTypically 40 hours per week, full-time scheduleFewer hours, flexible scheduling
CertificationsOften requires security or communication certificationsMay require similar certifications but less frequently
Work EnvironmentCorrectional facilities, monitoring roomsSame as full-time, possibly part-time shifts
Employer & Industry UsagePrison systems, detention centersSame as full-time, used for staffing flexibility

Full Time Inmate Call Monitoring involves working standard hours with consistent responsibilities, while Part Time Inmate Call Monitoring offers more flexible scheduling with fewer hours. Both roles require similar certifications and work in correctional environments, but the full-time position provides more stability and benefits.

What are popular job titles related to Full Time Inmate Call Monitoring jobs in Katy, TX?

For Full Time Inmate Call Monitoring jobs in Katy, TX, the most frequently searched job titles are:

What job categories do people searching Full Time Inmate Call Monitoring jobs in Katy, TX look for?

The top searched job categories for Full Time Inmate Call Monitoring jobs in Katy, TX are:

What cities near Katy, TX are hiring for Full Time Inmate Call Monitoring jobs?

Cities near Katy, TX with the most Full Time Inmate Call Monitoring job openings:

Full Time Inmate Call Monitoring jobs near you
Infographic showing various Full Time Inmate Call Monitoring job openings in Katy, TX as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 77% Full Time, 15% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Call Center Specialist

LAZ Parking Texas, LLC

Houston, TX • On-site

$15/hr

Full-time

Re-posted 18 days ago

Job description

The Details
  • Position: Call Center Specialist
  • Location: Texas Medical Center
  • Schedule: Full-time, Evening Shifts
    • Shifts will vary between 2:00 PM to 11:00 PM depending on call center needs
  • Must be open to working weekends & holidays
  • Growth Opportunities
  • Pay Activ - On-demand access to earned wages, get up to 50% of your earned wages immediately
  • Paid training
  • Free company uniform

The following programs are available to help support you, free of charge.
Health Coaching & Resources One-on-one health coaching is available to all employees whether you choose to enroll in LAZ Benefits or not.
Employee Assistance Program (EAP) you and eligible members of your household have 24/7 access to confidential counseling.
Smoking Cessation Program
The Spirit of the Position:
The Call Center Specialist provides exceptional customer service by answering inbound calls and emails to help resolve inquiries, complaints, etc. in a positive and professional manner. This includes a proactive mindset, troubleshooting, dispatching, live wall monitoring and reporting of issues.
Principal Job Duties:
  • Answer incoming calls in a timely and professional manner.
  • Be responsive and timely with correspondence and problem resolution.
  • Display a caring attitude and develop a rapport with the customer base.
  • Use best practices to provide best in class customer service.
  • Log call activity and enter call data/information into the tracking system.
  • Monitor screen and email alerts, report, dispatch and clear items in a timely manner.
  • Support LAZ field operations.
  • Other related duties
Education:
  • High school diploma or GED required.
Experience:
  • Minimum 1-year call center or phone experience required.
  • Parking industry experience preferred but not required.
  • Working knowledge of Excel, Word, Power Point and General Microsoft Office Applications.
Skills:
  • Ability to communicate professionally and effectively.
  • Excellent phone, interpersonal, and organizational skills.
  • Ability to speak, read, and comprehend English language.
  • Bi-lingual abilities, including Spanish, are preferred but not required.
  • Demonstrates a sense of urgency and timeliness.
  • Demonstrates the ability to seek improvement.
  • Excellent team building and interpersonal skills.
Physical Demands:
  • Ability to lift, push and pull at least 10 pounds.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.
FLSA Status: Non-Exempt
LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.
LAZ Parking participates in E-Verify.

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