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Full Time Call Center Jobs in Texas (NOW HIRING)

MAP

Call Center Representative

North Richland Hills, TX · On-site

$17/hr

Full-Time Call Center RepresentativeLocation: North Richland Hills, TX (In-Office) l Pay: $17.00Schedule: 40 hours/week, 10-hr shifts l Must work one weekend day (Sat or Sun) and HolidaysAt Map ...

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Full Time Call Center information

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How much do full time call center jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for full time call center in Texas is $16.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $17.93 per hour, depending on experience, location, and employer.

What is a full time call center?

A Full Time Call Center job involves working in a customer service environment where employees handle incoming and outgoing calls on behalf of a company. These roles typically require individuals to provide information, resolve customer issues, process orders, or offer technical support over the phone. Full time positions usually mean working around 35-40 hours per week, often with set shifts. Call center agents are expected to have strong communication skills, patience, and a customer-oriented approach. Many call centers offer training and opportunities for career advancement within the organization.

What are the key skills and qualifications needed to thrive as a full time call center representative?

To thrive as a Full Time Call Center Representative, you need strong verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer skills is often required. Exceptional patience, resilience under pressure, and a positive attitude help individuals stand out in this role. These skills and qualities are essential for delivering excellent customer service, efficiently resolving issues, and maintaining high customer satisfaction in a fast-paced environment.

What are some common challenges faced by full time call center agents, and how can they be managed effectively?

Full-time call center agents often encounter challenges such as managing high call volumes, dealing with difficult customers, and maintaining consistent performance metrics. Effective time management, stress reduction techniques, and ongoing training can help address these issues. Many centers offer support through team leads, peer mentoring, and access to wellness resources. Building strong communication skills and staying adaptable are also key to thriving in this fast-paced environment.

Which full time call center pays the most?

Full-time call center agents in high-paying industries such as technology, finance, or healthcare tend to earn the most, often with salaries ranging from $40,000 to over $60,000 annually. Factors like experience, certifications, and the complexity of the support provided can also influence pay rates.

What are the most commonly searched types of Call Center jobs in Texas?

The most popular types of Call Center jobs in Texas are:

What are popular job titles related to Full Time Call Center jobs in Texas?

For Full Time Call Center jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Full Time Call Center jobs in Texas look for?

The top searched job categories for Full Time Call Center jobs in Texas are:

What cities in Texas are hiring for Full Time Call Center jobs?

Cities in Texas with the most Full Time Call Center job openings:

Full Time Call Center jobs near you
Infographic showing various Full Time Call Center job openings in Texas as of August 2026, with employment types broken down into 2% As Needed, 80% Full Time, 16% Part Time, and 2% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $34,710 per year, or $16.7 per hour.

Full-Time Call Center Agent - Edinburg

Ruby Receptionists

Edinburg, TX • On-site

$19 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Job description

Full-Time Call Center Agent
At Ruby, we provide the friendly, professional support businesses rely on every day. As a Call Center Agent, you will help create positive first impressions and meaningful interactions for our customers and their callers by answering calls, scheduling appointments, and so much more. We are seeking empathetic, customer-focused professionals to join our team in-office at our Edinburg location. Because Ruby operates 24/7, 365 days a year, this position requires the ability to work a weekend day and holidays.
What You'll Do
  • Skillfully handle incoming calls and web chats, serving as a helpful and warm extension of our customers' business.
  • Ensure accuracy and a high attention to detail in all written communications.
  • Efficiently multitask in a fast-paced environment across two monitors.
  • Adhere to service quality standards, performance expectations, and maintain consistent schedule adherence to support your team and our callers.

Your Qualifications and Skills
  • A minimum typing speed of 40 WPM and comfort navigating multiple software platforms simultaneously.
  • A warm, professional demeanor with the ability to remain composed and empathetic, even during challenging interactions.
  • A proven track record of self-motivation and reliable attendance.

Preferred, but not required:
  • Experience in a high-volume call center, customer service, or administrative role.
  • Proficiency in Office 365.
  • Bilingual (Spanish/English) is a plus!

Compensation and Benefits
  • Competitive Pay: $21/hour with our Perfect Attendance Bonus. Perfect attendance means being on time for the start of your shift, returning on time from all breaks, and completing your full assigned shift. Compensation without perfect attendance is $19/hour.
  • Extensive Benefits:
  • Employee Stock Ownership Plan
  • 401k with Matching Contributions
  • Full Medical, Dental, and Vision Insurance
    • 2 Weeks Paid Vacation in Year 1
    • Life Insurance Policy
    • Legal Assistance

Schedule/Hours:
  • Multiple shift schedules are available, including Monday-Friday options and schedules that include one weekend day.

Ruby is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

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