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Full Time Case Management Analyst Cigna Jobs in Rochester, NY

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As of Aug 13, 2026, the average yearly pay for full time case management analyst cigna in Rochester, NY is $81,558.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,300.00 and $93,200.00 per year, depending on experience, location, and employer.
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Supervisory Management and Program Analyst

US Department of the Treasury

Rochester, NY

$125K/yr

Full-time

Posted 2 days ago

New

U.S. Department Of The Treasury rating

8.2

Company rating: 8.2 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

311th of 845 rated public administrative organizations

Job description


WHAT IS WHISTLEBLOWER OFFICE?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions
  • Position(s) are to be filled in following area(s):
    • WBO -
  • Remain in POD - The vacancy will be filled at the selectee's official permanent position of record, post-of-duty (POD).

REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILSQualifications:

Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume.
You must meet the following requirements by the closing date of this announcement.

QUALIFICATION REQUIREMENTS: To qualify for this position, you must meet the qualification requirements outlined below:
SPECIALIZED EXPERIENCE: You must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the next lower level within the payband or GS grade in the normal line of progression in the Federal service that demonstrates the required managerial skills and technical competence required to perform the job. To be qualified for this position your experience must include:

  • Experience applying analytical and evaluative methods to assess program operations, identify operational issues, evaluate the impact of proposed changes, and develop recommendations that support program objectives and organizational priorities.
  • Experience conducting program studies and operational reviews to evaluate the effectiveness and efficiency of policies, procedures, workflows, and organizational processes, and recommending corrective actions or process improvements.
  • Experience interpreting and applying Federal laws, regulations, policies, procedures, and internal guidance to evaluate program operations, resolve operational issues, and ensure compliance with established requirements.
  • Experience planning, coordinating, and managing program or project assignments involving multiple stakeholders, establishing project milestones, monitoring progress, resolving implementation issues, and delivering completed work products.
  • Experience developing executive reports, briefing materials, policy papers, and written recommendations that present analytical findings, support management decisions, and communicate program impacts to leadership.
  • Experience evaluating organizational processes and business operations to identify root causes of performance issues, develop process improvement recommendations, and support implementation of operational enhancements.
  • Experience coordinating with internal organizations and external stakeholders to obtain, validate, and integrate information needed to resolve program issues, support organizational initiatives, and achieve program objectives.
  • Experience evaluating program performance data, operational results, and supporting documentation to identify trends, assess program effectiveness, measure operational outcomes, and recommend actions to improve program performance.


AND
You must also meet the following requirement(s):

  • TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens".

or more information on qualifications please refer to OPM's Qualifications Standards.
Go to Understanding the IRS Paybands for GS/IR conversion.

Education:A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.
We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).Employment Type: OTHER

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