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Case Management Analyst Cigna Jobs (NOW HIRING)

Job Summary Aretum is seeking a Case Management Analyst - Journeyman who will support customers in a fast-paced environment by researching, tracking, and resolving inquiries across multiple systems ...

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Job Summary Aretum is seeking a Case Management Analyst - Journeyman who will support customers in a fast-paced environment by researching, tracking, and resolving inquiries across multiple systems ...

Job Summary Aretum is seeking a Case Management Analyst - Journeyman who will support customers in a fast-paced environment by researching, tracking, and resolving inquiries across multiple systems ...

... audits, and collecting, analyzing, and reporting on team statistics for the program ... Health insurance through Cigna, including dental and vision, with an option that covers the entire ...

... audits, and collecting, analyzing, and reporting on team statistics for the program ... Health insurance through Cigna, including dental and vision, with an option that covers the entire ...

The Intelligence Program Analyst Case Management (Journeyman) provides Intelligence supports the Department of the Air Force, JBSA - Lackland, Counter Insider Threat (DAF C InT) Program, Case ...

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Case Management Analyst Cigna information

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$39K

$82.7K

$134.5K

How much do case management analyst cigna jobs pay per year?

As of Jun 9, 2026, the average yearly pay for case management analyst cigna in the United States is $82,660.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $94,500.00 per year, depending on experience, location, and employer.

What are Case Management Analysts at Cigna?

Case Management Analysts at Cigna are healthcare professionals who help manage and coordinate care for patients with complex medical needs. They work with patients, healthcare providers, and insurance teams to ensure that members receive appropriate, cost-effective care and support throughout their treatment. Their duties often include assessing patients' needs, developing care plans, monitoring progress, and facilitating communication among all parties involved. By doing so, they aim to improve health outcomes and enhance the efficiency of healthcare delivery.

What is the difference between Case Management Analyst Cigna vs Utilization Review Coordinator?

AspectCase Management Analyst CignaUtilization Review Coordinator
CredentialsBachelor's degree, certifications like CCM often preferredBachelor's degree, certifications like CCM often preferred
Work EnvironmentCorporate healthcare setting, insurance industryHealthcare facilities, insurance companies, or telehealth
Job FocusCoordinating patient care, managing cases, liaising with providersReviewing medical necessity, authorizing or denying services

Both roles involve healthcare coordination and require similar credentials, but a Case Management Analyst Cigna focuses on managing patient cases within the insurance framework, while a Utilization Review Coordinator primarily reviews medical requests for appropriateness. The roles often overlap in healthcare and insurance settings, but their core responsibilities differ slightly.

What are the key skills and qualifications needed to thrive as a Case Management Analyst at Cigna, and why are they important?

To excel as a Case Management Analyst at Cigna, you need a background in healthcare management, case management, or nursing, often supported by a relevant degree or certification such as RN or CCM. Familiarity with case management software, data analysis tools, and healthcare compliance systems is typically required. Strong analytical thinking, effective communication, and problem-solving skills set top performers apart in this role. These competencies are crucial for coordinating care efficiently, ensuring compliance, and improving patient outcomes within a complex healthcare environment.

What are some of the main challenges Case Management Analysts at Cigna face when coordinating care for members?

Case Management Analysts at Cigna often encounter challenges such as navigating complex healthcare systems, coordinating care among multiple providers, and ensuring members adhere to recommended treatment plans. They must balance the needs of members with organizational guidelines, while also managing time-sensitive cases and addressing barriers to care like social determinants of health. Effective communication, adaptability, and strong problem-solving skills are essential to overcoming these challenges and providing optimal support to members.
More about Case Management Analyst Cigna jobs
What are the most commonly searched types of Case Management Analyst Cigna jobs? The most popular types of Case Management Analyst Cigna jobs are:
Case Management Senior Analyst - Allegiance - Work at Home

Case Management Senior Analyst - Allegiance - Work at Home

Cigna

Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Cigna Healthcare rating

8.4

Company rating: 8.4 out of 10

Based on 216 frontline employees who took The Breakroom Quiz

34th of 870 rated healthcare providers


Job description

Case Management Senior Analyst (RN Case Manager)
As a Case Management Senior Analyst, you will guide complex cases across the full care journey. You will connect members, providers, and plan partners to the right care at the right time-improving outcomes, reducing avoidable costs, and making the experience feel human. If you like solving tough problems with compassion and data, you'll thrive here.
Responsibilities
Lead complex case planning from intake through resolution, aligning clinical needs, benefits, and community resources to support safe, timely care.
  • Partner with members, families, providers, and internal teams to set clear short- and long-term goals and track progress toward better health outcomes.
  • Reduce fragmentation by coordinating services across settings (inpatient, rehab, outpatient, preventive) and adjusting plans as needs change.
  • Use utilization review and strong documentation to ensure services meet criteria, benefits are maximized, and care is both effective and cost-aware.
  • Coach members on their condition, treatment options, and next steps so they can make informed choices and stay engaged in their care.
  • Escalate quality-of-care or complex clinical questions to the Medical Director and help drive timely, well-informed decisions.
  • Strengthen team performance by supporting quality reviews, leading risk meetings as needed, and mentoring new team members.

Qualifications
Required
  • Active RN license (state-appropriate) with an associate degree in nursing (ASN) or higher. Compact license preferred.
  • Minimum 3 years of recent clinical practice experience.
  • Strong skills in care planning, care coordination, and patient advocacy across the continuum of care.
  • Clear, respectful communication (written and verbal) with members, families, providers, and business partners.
  • Comfort using a PC and common tools (Windows and Word) and ability to learn new systems as they change.

Preferred
  • Previous case management experience in a health plan, employer, or clinical setting.
  • Certified Case Manager (CCM) credential (or ability to obtain within 12 months of hire).
  • Experience interpreting benefit plan documents and applying guidelines to real member situations.
  • Quality improvement or training/mentorship experience (QA programs, risk reviews, onboarding).

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 57,600 - 96,000 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here.
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

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