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Case Management Analyst Cigna Jobs (NOW HIRING)

Case Management Analyst

Chantilly, VA · On-site

$92K - $166K/yr

Support Case Management services for injured, ill or recovering clients, • Receive and review ... Previous experience in writing factual, clear, and concise reports, to include situational analysis.

Manage a case load, proactively communicating with each assigned claimant. Provide advice and ... Previous experience in writing factual, clear, and concise reports, to include situational analysis.

If you have experience supporting Medicaid operations through process analysis, case management support and daily operational activities and are looking for your next career move, apply now. We are ...

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Case Management Analyst Cigna information

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$39K

$82.7K

$134.5K

How much do case management analyst cigna jobs pay per year?

As of Jul 26, 2026, the average yearly pay for case management analyst cigna in the United States is $82,660.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $94,500.00 per year, depending on experience, location, and employer.

What are Case Management Analysts at Cigna?

Case Management Analysts at Cigna are healthcare professionals who help manage and coordinate care for patients with complex medical needs. They work with patients, healthcare providers, and insurance teams to ensure that members receive appropriate, cost-effective care and support throughout their treatment. Their duties often include assessing patients' needs, developing care plans, monitoring progress, and facilitating communication among all parties involved. By doing so, they aim to improve health outcomes and enhance the efficiency of healthcare delivery.

What is the difference between Case Management Analyst Cigna vs Utilization Review Coordinator?

AspectCase Management Analyst CignaUtilization Review Coordinator
CredentialsBachelor's degree, certifications like CCM often preferredBachelor's degree, certifications like CCM often preferred
Work EnvironmentCorporate healthcare setting, insurance industryHealthcare facilities, insurance companies, or telehealth
Job FocusCoordinating patient care, managing cases, liaising with providersReviewing medical necessity, authorizing or denying services

Both roles involve healthcare coordination and require similar credentials, but a Case Management Analyst Cigna focuses on managing patient cases within the insurance framework, while a Utilization Review Coordinator primarily reviews medical requests for appropriateness. The roles often overlap in healthcare and insurance settings, but their core responsibilities differ slightly.

What are the key skills and qualifications needed to thrive as a Case Management Analyst at Cigna, and why are they important?

To excel as a Case Management Analyst at Cigna, you need a background in healthcare management, case management, or nursing, often supported by a relevant degree or certification such as RN or CCM. Familiarity with case management software, data analysis tools, and healthcare compliance systems is typically required. Strong analytical thinking, effective communication, and problem-solving skills set top performers apart in this role. These competencies are crucial for coordinating care efficiently, ensuring compliance, and improving patient outcomes within a complex healthcare environment.

What are some of the main challenges Case Management Analysts at Cigna face when coordinating care for members?

Case Management Analysts at Cigna often encounter challenges such as navigating complex healthcare systems, coordinating care among multiple providers, and ensuring members adhere to recommended treatment plans. They must balance the needs of members with organizational guidelines, while also managing time-sensitive cases and addressing barriers to care like social determinants of health. Effective communication, adaptability, and strong problem-solving skills are essential to overcoming these challenges and providing optimal support to members.
More about Case Management Analyst Cigna jobs
What are the most commonly searched types of Case Management Analyst Cigna jobs? The most popular types of Case Management Analyst Cigna jobs are:
Infographic showing various Case Management Analyst Cigna job openings in the United States as of July 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 50% Hybrid, and 50% Remote job distribution, with an average salary of $82,660 per year, or $39.7 per hour.
Life Insurance Account Analyst - CIGNA - Hybrid

Life Insurance Account Analyst - CIGNA - Hybrid

Cigna

Bloomfield, CT • On-site

$20 - $27.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


Cigna Healthcare rating

8.4

Company rating: 8.4 out of 10

Based on 237 frontline employees who took The Breakroom Quiz

27th of 890 rated healthcare providers


Job description

This is a HYBRID position that requires on-site presence at times in our Bloomfield, CT location.
Only local applicants will be considered.
POSITION SUMMARY
Our Corporate Owned Life Insurance (COLI) organization is looking for a Life Insurance Account Analyst to support our collaborative team as you learn our life insurance products. As your knowledge base grows, you will have the opportunity to expand your responsibilities which would include managing your own block of cases, working closely with broker and client contacts with the support of a healthy team environment. If you are a detail oriented, self-motivated individual, this role is for you!
ESSENTIAL FUNCTIONS
  • Process various life insurance transactions for our Corporate Owned Universal Life Insurance clients (e.g. death claims, premium payments, surrenders, withdrawals, loans, lapse mailings, etc.).
  • Independently manage and perform case and policy level servicing, focusing on complex level plans for universal life products within Corporate Insurance.
  • Manage the renewal process per the requirements of the case profile and the dates established in the renewal calendar. Ability to quickly adapt to changes in plan designs, deliverables, requests, illustrations, software, case load, legislation, etc.
  • Utilize advanced level of expertise in all products and procedures to take ownership of the business and effectively service our clients. Maintain knowledge of Corporate Insurance products and plan designs at advanced/expert level. Demonstrate ability to apply design concepts to assigned cases and identify exceptions and the impact on the end results.
  • Act as the primary client contact for issue identification and resolution. Communicate technical insurance concepts to executive insureds and brokers.
  • Complete all client requests accurately, within service standards and/or within agreed upon deadlines. Ensure all transactions are compliant with applicable laws and regulations.
  • Produce special reports and perform analysis as required with accuracy and by the necessary deadlines.
  • Utilize knowledge of product and plan designs to interpret illustration results and compliance implications.
  • Identify problem areas and implement operation procedures to eliminate escalated issues.
  • Identify inefficiencies and make improvements in workflow.
  • Actively participate in departmental projects. Project involvement includes: audits, spec development, prioritizing requests, testing, etc.
  • Support scanning of critical policy documentation for future audit retrieval.
  • Develop expertise in the administration / illustration / imaging systems to efficiently and accurately perform all policy activity.

QUALIFICATIONS
  • Bachelors degree preferred.
  • Working knowledge of windows-based computer software applications (MS Office products).
  • 1+ years of customer support or business experience.
  • If servicing variable products, FINRA Series 6 & 63 must be completed within 6 months.
  • Successfully complete 3 or more CLU exams within 2 years of hire.
  • Strong analytical skills and attention to detail.
  • Strong oral and written communication skills.
  • Customer service orientation.
  • Proven multi-tasking ability and organizational skills.
  • Sense of urgency to complete work.
  • Proven ability to collaborate with others to achieve goals.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an hourly rate of 26 - 39 USD / hourly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

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