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Refunds Analyst Jobs (NOW HIRING)

UHS

Refunds Analyst - Overpayments

Richmond, VA · On-site

$19.69 - $29.53/hr

The Refund Analyst is responsible for the accurate and timely research and resolution of credit balances including third party and patient telephone inquiries. Key Responsibilities include: * Review ...

UHS

Refunds Analyst - Overpayments

Richmond, VA · On-site

$19.69 - $29.53/hr

The Refund Analyst is responsible for the accurate and timely research and resolution of credit balances including third party and patient telephone inquiries. Key Responsibilities include: * Review ...

Universal Health Services

REFUND ANALYST

Las Vegas, NV · On-site

Refund Analyst Monday-Friday 7:00AM-3:30PM The Refund Analyst is responsible for identifying and validating overpaid insurance claims and initiating refund requests from medical insurance companies.

UHS

REFUND ANALYST

Las Vegas, NV · On-site

$19 - $25.17/hr

Refund Analyst Monday-Friday 7:00AM-3:30PM IN-OFFICE POSITION The Refund Analyst is responsible for identifying and validating overpaid insurance claims and initiating refund requests from medical ...

UHS

REFUND ANALYST

Las Vegas, NV · On-site

$19 - $25.17/hr

Refund Analyst Monday-Friday 7:00AM-3:30PM IN-OFFICE POSITION The Refund Analyst is responsible for identifying and validating overpaid insurance claims and initiating refund requests from medical ...

UHS

REFUND ANALYST

Las Vegas, NV · On-site

Refund Analyst Monday-Friday 7:00AM-3:30PM IN-OFFICE POSITION The Refund Analyst is responsible for identifying and validating overpaid insurance claims and initiating refund requests from medical ...

UHS

REFUND ANALYST

Las Vegas, NV · On-site

Refund Analyst Monday-Friday 7:00AM-3:30PM The Refund Analyst is responsible for identifying and validating overpaid insurance claims and initiating refund requests from medical insurance companies.

UHS

REFUND ANALYST

Las Vegas, NV · On-site

Refund Analyst Monday-Friday 7:00AM-3:30PM The Refund Analyst is responsible for identifying and validating overpaid insurance claims and initiating refund requests from medical insurance companies.

UHS

REFUND ANALYST

Las Vegas, NV · On-site

Refund Analyst Monday-Friday 7:00AM-3:30PM IN-OFFICE POSITION The Refund Analyst is responsible for identifying and validating overpaid insurance claims and initiating refund requests from medical ...

UHS

REFUND ANALYST

Las Vegas, NV · On-site

Refund Analyst Monday-Friday 7:00AM-3:30PM IN-OFFICE POSITION The Refund Analyst is responsible for identifying and validating overpaid insurance claims and initiating refund requests from medical ...

UHS

REFUND ANALYST

Las Vegas, NV · On-site

Refund Analyst Monday-Friday 7:00AM-3:30PM IN-OFFICE POSITION The Refund Analyst is responsible for identifying and validating overpaid insurance claims and initiating refund requests from medical ...

Chipton Ross

AP Supplier Refund Analyst

Lakeland, FL · On-site

$28.93/hr

Job #219321 Chipton-Ross is seeking an AP Supplier Refund Analyst for a hybrid contract opportunity ... Record all incoming supplier refunds * Perform daily bank ties for refund bank account(s) * Perform ...

UHS

Refund Analyst - Millennium

Richmond, VA · On-site

$19.69 - $29.53/hr

The Refund Analyst is responsible for the accurate and timely research and resolution of credit ... Complete expedited request for patient refunds in a timely manner * Posts allowed adjustments as ...

Allied

Senior Claims Refund Analyst (Remote)

Chicago, IL · On-site +1

$50K - $55K/yr

Log, track and process all refunds received * Responsible for sorting and copying paperwork for ... Analytical Thinking * Collaboration * Communication * Customer Focus * Functional Expertise

Addison Group

Refunds Specialist

Charlotte, NC · On-site

$21 - $28/hr

Analyze account activity to validate balances prior to issuing refunds * Research and resolve discrepancies, including duplicate payments, incorrect postings, and overpayments * Maintain thorough and ...

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Refunds Analyst information

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$31K

$73.3K

$130K

How much do refunds analyst jobs pay per year?

As of Aug 27, 2026, the average yearly pay for refunds analyst in the United States is $73,261.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $87,000.00 per year, depending on experience, location, and employer.

What does a refunds analyst do?

A Refunds Analyst is responsible for reviewing, processing, and verifying refund requests from customers or clients. They ensure that all refunds comply with company policies and investigate any discrepancies or suspicious refund activities. Refunds Analysts work closely with customer service, finance, and other departments to resolve issues efficiently and maintain accurate records. Their role is essential in maintaining customer satisfaction and preventing financial losses due to errors or fraud.

What are the key skills and qualifications needed to thrive as a refunds analyst?

To thrive as a Refunds Analyst, you need strong analytical skills, attention to detail, and a background in finance, accounting, or a related field, often supported by a relevant degree. Familiarity with ERP systems, spreadsheets (such as Excel), and accounting software is typically required. Excellent problem-solving abilities, communication skills, and a customer-focused mindset set top performers apart. These skills are crucial for ensuring accurate refund processing, minimizing errors, and upholding customer satisfaction and company policies.

What are the main challenges a refunds analyst faces when managing high volumes of refund requests?

Refunds Analysts often encounter challenges related to processing a large number of refund requests quickly and accurately, while ensuring compliance with company policies and regulatory requirements. Balancing efficiency with attention to detail is crucial, as errors can lead to financial discrepancies or negative customer experiences. Additionally, Refunds Analysts frequently collaborate with customer service, finance, and IT teams to resolve complex cases and streamline workflows, making strong communication skills essential.

What is the difference between Refunds Analyst vs Accounts Payable Specialist?

AspectRefunds AnalystAccounts Payable Specialist
Required CredentialsTypically requires a high school diploma or associate degree; some roles prefer accounting or finance certificationsHigh school diploma or associate degree; often requires accounting or finance certifications
Work EnvironmentOffice setting, handling customer refunds, processing transactions, and investigating discrepanciesOffice environment, managing vendor invoices, processing payments, and maintaining financial records
Employer & Industry UsageFinancial services, retail, healthcare, and e-commerce companiesCorporate finance departments, retail, manufacturing, and service industries

While both roles involve financial transactions, Refunds Analysts focus on processing customer refunds and resolving related issues, whereas Accounts Payable Specialists handle vendor payments and invoice management. Both positions require attention to detail and financial knowledge but serve different functions within an organization.

More about Refunds Analyst jobs

What job categories do people searching Refunds Analyst jobs look for?

The top searched job categories for Refunds Analyst jobs are:

Refunds Analyst jobs near you
Infographic showing various Refunds Analyst job openings in the United States as of August 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Contract. Highlights an 80% Physical, 8% Hybrid, and 12% Remote job distribution, with an average salary of $73,261 per year, or $35.2 per hour.

Refunds Analyst - Overpayments

UHS

Richmond, VA • On-site

$19.69 - $29.53/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Universal Health Services rating

6.9

Company rating: 6.9 out of 10

Based on 254 frontline employees who took The Breakroom Quiz

458th of 894 rated healthcare providers

Job description

Responsibilities
Atlantic Region CBO:
The Atlantic Region Central Billing Office ("ARCBO") or ("CBO") provides business office services including billing, collections, cash posting, pre-access management, variance, and customer service to our affiliated Universal Health Services hospitals.
https://jobs.uhs.com/atlantic-region-cbo
The Atlantic Region CBO is seeking a dynamic and talented Refunds Analyst - Overpayments.
The Refund Analyst is responsible for the accurate and timely research and resolution of credit balances including third party and patient telephone inquiries.
Key Responsibilities include:
  • Review daily worklist and researches assigned credit balances including checking for pen accounts, bad debt accounts, correctly posted contractual allowances and verifies source of payer.
  • Completes necessary forms and assembles information correctly to clear credit balance from A/R.
  • Review correspondences to resolve insurance request
  • Documents all actions in note screen of Patient Accounting system.
  • Complete expedited request for patient refunds in a timely manner
  • Posts allowed adjustments as needed to assigned accounts.
  • Directs any problems with accounts or where additional intervention is needed management for resolution.
  • Understands regulatory requirements concerning credit balances for patient and third party payers.
  • Other duties as assigned.
Benefit & Rewards Highlights:
  • Challenging and rewarding work environment
  • Competitive Compensation & Generous Paid Time Off
  • Excellent Medical, Dental, Vision and Prescription Drug Plans
  • 401(K) with company match and discounted stock plan
  • SoFi Student Loan Refinancing Program
  • Career development opportunities within UHS and its 300+ Subsidiaries!
  • Pet Insurance
  • More information is available on our Benefits Guest Website: benefits.uhsguest.com

About Universal Health Services:
One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500® corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World's Most Admired Companies™ and in 2025, was listed in Forbes ranking of America's Largest Public Companies.
Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit www.uhs.com.
From Fortune, ©2025, 2026 Fortune Media IP Limited. All rights reserved. Used under license.
Qualifications
Position Requirements:
  • High school diploma or equivalent required.
  • Associates degree or higher preferred.
  • Strong Microsoft Office skills (Excel, Word, Outlook), customer focused for internal and external customers, strong attention to detail, ability to multi-task and excellent written and oral communication skills are required.
  • Familiarity with insurance contracts and 1-3 years experience in a healthcare business office setting preferred.
EEO Statement:
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
Avoid and Report Recruitment Scams:
We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information.
At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.
If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

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About Universal Health Services

Sourced by ZipRecruiter

Universal Health Services (UHS) is a major player in the healthcare industry, based in King of Prussia, Pennsylvania, U.S. Founded in 1978, UHS offers hospital and healthcare services. Their diverse services range from acute care hospitals, behavioral health facilities and ambulatory centers nationwide. The company's mission of enhancing the health and well-being of their patients is reflected in their commitment to 'Helping Individuals Live Longer, Healthier and Happier Lives'. Universal Health Services' consistent growth and success in their industry have been recognized on numerous occasions, including being ranked amongst the Fortune 500 list of largest companies.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

King of Prussia, PA, US

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