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Refunds Analyst Jobs (NOW HIRING)

Agile Consulting Group, Inc.

Data Analyst

Norcross, GA · On-site

$75K/yr

We are seeking a Data Analyst to join our tax recovery team, focusing on sales tax refund reviews . The ideal candidate will analyze transaction-level data, identify overpaid taxes, and support the ...

millenniumsoft

Accounts Payable Analyst

Stuart, FL · On-site

$19.75 - $26.50/hr

Job Title - Accounts Payable Analyst Location - Stuart, FL Duration - 7+ Months Contract Total ... Responsible for reviewing customer refund information, processing credit card refunds, supporting ...

CFS

Staff Accountant

Fairfield, CT · Hybrid

$55.50K - $73.10K/yr

Customer Refunds: Analyze customer refund requests using the Vertex One system to ensure that refunds are accurate and processed correctly. * Broker Commissions: Review broker commission requests ...

CFS

Staff Accountant

Bridgeport, CT · Hybrid

$55.90K - $73.70K/yr

Customer Refunds: Analyze customer refund requests using the Vertex One system to ensure that refunds are accurate and processed correctly. * Broker Commissions: Review broker commission requests ...

millenniumsoft

Accounts Payable Analyst

Stuart, FL · On-site

$19.75 - $26.50/hr

Job Title - Accounts Payable Analyst Location - Stuart, FL [Remote BUT preferably living close to ... Responsible for reviewing customer refund information, processing credit card refunds, supporting ...

CFS

Staff Accountant

Monroe, CT · Hybrid

$54.70K - $72K/yr

Customer Refunds: Analyze customer refund requests using the Vertex One system to ensure that refunds are accurate and processed correctly. * Broker Commissions: Review broker commission requests ...

CFS

Staff Accountant

Shelton, CT · Hybrid

$55.20K - $72.70K/yr

Customer Refunds: Analyze customer refund requests using the Vertex One system to ensure that refunds are accurate and processed correctly. * Broker Commissions: Review broker commission requests ...

CFS

Staff Accountant

Shelton, CT · Hybrid

$55.20K - $72.70K/yr

Customer Refunds: Analyze customer refund requests using the Vertex One system to ensure that refunds are accurate and processed correctly. * Broker Commissions: Review broker commission requests ...

ICBD

Insurance Refund Specialist

Lauderdale Lakes, FL

$26/hr

Research and analyze overpayments, duplicate payments, and payment posting errors. * Process refund requests in accordance with payer guidelines, organizational policies, and regulatory requirements.

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Refunds Analyst information

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$31K

$73.3K

$130K

How much do refunds analyst jobs pay per year?

As of May 31, 2026, the average yearly pay for refunds analyst in the United States is $73,261.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $87,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Refunds Analyst, and why are they important?

To thrive as a Refunds Analyst, you need strong analytical skills, attention to detail, and a background in finance, accounting, or a related field, often supported by a relevant degree. Familiarity with ERP systems, spreadsheets (such as Excel), and accounting software is typically required. Excellent problem-solving abilities, communication skills, and a customer-focused mindset set top performers apart. These skills are crucial for ensuring accurate refund processing, minimizing errors, and upholding customer satisfaction and company policies.

What are the main challenges a Refunds Analyst faces when managing high volumes of refund requests?

Refunds Analysts often encounter challenges related to processing a large number of refund requests quickly and accurately, while ensuring compliance with company policies and regulatory requirements. Balancing efficiency with attention to detail is crucial, as errors can lead to financial discrepancies or negative customer experiences. Additionally, Refunds Analysts frequently collaborate with customer service, finance, and IT teams to resolve complex cases and streamline workflows, making strong communication skills essential.

What does a Refunds Analyst do?

A Refunds Analyst is responsible for reviewing, processing, and verifying refund requests from customers or clients. They ensure that all refunds comply with company policies and investigate any discrepancies or suspicious refund activities. Refunds Analysts work closely with customer service, finance, and other departments to resolve issues efficiently and maintain accurate records. Their role is essential in maintaining customer satisfaction and preventing financial losses due to errors or fraud.

What is the difference between Refunds Analyst vs Accounts Payable Specialist?

AspectRefunds AnalystAccounts Payable Specialist
Required CredentialsTypically requires a high school diploma or associate degree; some roles prefer accounting or finance certificationsHigh school diploma or associate degree; often requires accounting or finance certifications
Work EnvironmentOffice setting, handling customer refunds, processing transactions, and investigating discrepanciesOffice environment, managing vendor invoices, processing payments, and maintaining financial records
Employer & Industry UsageFinancial services, retail, healthcare, and e-commerce companiesCorporate finance departments, retail, manufacturing, and service industries

While both roles involve financial transactions, Refunds Analysts focus on processing customer refunds and resolving related issues, whereas Accounts Payable Specialists handle vendor payments and invoice management. Both positions require attention to detail and financial knowledge but serve different functions within an organization.

More about Refunds Analyst jobs
What job categories do people searching Refunds Analyst jobs look for? The top searched job categories for Refunds Analyst jobs are:
Refunds Analyst jobs near you
Infographic showing various Refunds Analyst job openings in the United States as of May 2026, with employment types broken down into 60% Full Time, 38% Part Time, and 2% Contract. Highlights an 72% Physical, 7% Hybrid, and 21% Remote job distribution, with an average salary of $73,261 per year, or $35.2 per hour.

Data Analyst

Agile Consulting Group, Inc.

Norcross, GA • On-site

$75K/yr

Full-time

Posted 8 days ago

Job description

Description
Applicants who do not complete the personality test accompanying this application will not be considered for the role.
We are seeking a Data Analyst to join our tax recovery team, focusing on sales tax refund reviews. The ideal candidate will analyze transaction-level data, identify overpaid taxes, and support the preparation of refund claims. This role requires strong analytical skills, attention to detail, and familiarity with sales tax regulations.
If you are driven by the pursuit of excellence, take pride in your work, and value the atmosphere of a private, family-run business that emphasizes work-life balance, we invite you to apply to join our team of dedicated professionals who have a relentless dedication to customer service.
Responsibilities
• Analyze large datasets of purchase transactions to identify overpaid sales tax.
• Reconcile tax amounts using tax rates, exemptions, and jurisdictional rules.
• Work closely with tax consultants to prepare refund claims and supporting documentation.
• Utilize SQL, Excel, and other data analysis tools to extract and manipulate data.
• Identify trends and patterns in sales tax overpayments.
• Assist in automating processes to improve data extraction and analysis efficiency.
• Communicate findings and recommendations to internal teams and clients.
Qualifications
• Availability: This is an in-office, onsite 5x per week position.
• Bachelor's degree, preferably in Finance, Accounting, Data Analytics, Business, or a related field.
• 1-3 years of experience in data analysis, tax compliance, or financial analytics.
• Proficiency in Excel (VLOOKUP, Pivot Tables, Macros) and data visualization tools (Tableau).
• Experience with SQL, Python, or other data query languages is a plus.
• Knowledge of sales tax regulations and exemptions is preferred but not required.
• Strong problem-solving and analytical skills.
• Excellent communication and collaboration abilities.

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