ZipRecruiter

Log In

1

Front Desk Jobs in Rochester, NY (NOW HIRING)

Altitude Trampoline Park

Front Desk

Rochester, NY

$13.50 - $17.50/hr

Front Desk: As a member of Altitude's front desk team you will be responsible for creating a friendly, professional welcome to our customers. The front desk team members must create a positive upbeat ...

Blue Sky Hospitality Solutions

Front Desk Manager

Webster, NY · On-site

$15.50 - $20.25/hr

Your duties will also include coordination of all front desk activities. You should possess a pleasant personality together with a dynamic professional attitude to supervise and lead our team. You ...

Blue Sky Hospitality Solutions

Front Desk Manager

Webster, NY · On-site

$15.50 - $20.25/hr

Your duties will also include coordination of all front desk activities. You should possess a pleasant personality together with a dynamic professional attitude to supervise and lead our team. You ...

Empower Aesthetics

Front Desk

Rochester, NY · On-site

$13.75 - $17.75/hr

Front Desk Associate Monroe Med Spa we work hard to create a unique and elevated experience that is all about a client's confidence. We thrive on educating our clients and providing customized ...

Planet Fitness

Front Desk Associate

Victor, NY · On-site

$16/hr

Front Desk Associate Planet Fitness, a private equity backed fitness retailer, is seeking candidates for the role of Front Desk Associates. The Front Desk Associate is a highly friendly and courteous ...

Planet Fitness

Front Desk Associate

Rochester, NY · On-site

$16/hr

Front Desk Associate Planet Fitness, a private equity backed fitness retailer, is seeking candidates for the role of Front Desk Associates. The Front Desk Associate is a highly friendly and courteous ...

Planet Fitness

Front Desk Associate

Canandaigua, NY · On-site

$16/hr

Front Desk Associate Planet Fitness, a private equity backed fitness retailer, is seeking candidates for the role of Front Desk Associates. The Front Desk Associate is a highly friendly and courteous ...

Dave & Buster's, Inc.

Host Front Desk

Rochester, NY · On-site

$13.75 - $18.50/hr

Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator who will guide our ...

Dave & Buster's

Host Front Desk

Rochester, NY

$13.75 - $18.50/hr

Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator who will guide our ...

Dave & Buster

Host Front Desk

Rochester, NY · On-site

$13.75 - $18.50/hr

Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator who will guide our ...

next page

Showing results 1-20

All JobsFront Desk JobsFront Desk Jobs in Rochester, NY

Front Desk information

See Rochester, NY salary details

$7

$15

$19

How much do front desk jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for front desk in Rochester, NY is $15.04, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $17.07 per hour, depending on experience, location, and employer.

Can I get a front desk job with no experience?

Front desk jobs often do not require prior experience and typically focus on customer service, communication skills, and basic computer proficiency. Employers may provide on-the-job training, making it accessible for entry-level candidates. Having a friendly demeanor and organizational skills can improve your chances of securing such a position.

What is the difference between Front Desk vs Receptionist?

AspectFront DeskReceptionist
CredentialsHigh school diploma; some roles may require customer service experienceHigh school diploma; customer service skills often preferred
Work EnvironmentHotels, offices, clinics, hospitalsHotels, offices, clinics, hospitals
Employer & Industry UsageUsed broadly across industries for front-line customer interactionCommonly used in hospitality, healthcare, corporate settings
Search & Comparison IntentPeople comparing front desk roles with similar customer service positionsPeople looking for entry-level front office roles

Both Front Desk and Receptionist roles involve greeting visitors, answering phones, and managing front office tasks. The terms are often used interchangeably, but 'Front Desk' typically refers to the overall position in various industries, while 'Receptionist' is more specific to roles focused on front office customer service. Both require similar skills and credentials, making them closely related in the job market.

What does a front desk position do?

A front desk position involves greeting visitors, answering phone calls, managing appointments, and performing administrative tasks. It requires good communication skills, organization, and often the use of office software or phone systems. The role is typically performed in environments like hotels, offices, or medical facilities.

What is a front desk job?

A Front Desk job involves completing administrative duties in a company’s front office. For example, the receptionist at a hotel front desk checks in room reservations, greets guests, checks email, and answers the phone. Front Desk jobs require frequent interaction with people, so strong customer service and interpersonal skills are necessary. Time management skills are also key since Front Desk jobs require multitasking. These jobs may also require the ability to use front office equipment, such as a computer, multi-line phone, and copy machine.

What are the key skills and qualifications needed to thrive as a front desk professional, and why are they important?

To thrive as a Front Desk professional, strong organizational skills, attention to detail, and a high school diploma or equivalent are generally required. Familiarity with reservation or scheduling software, phone systems, and office productivity tools like Microsoft Office is typically expected. Excellent communication, a friendly demeanor, and the ability to multitask under pressure are standout soft skills. These abilities are crucial for delivering efficient service, managing first impressions, and ensuring smooth daily operations in customer-facing environments.

What are some common challenges faced by front desk staff, and how can they be managed effectively?

Front Desk staff often encounter challenges such as managing multiple tasks simultaneously, handling difficult guests, and maintaining composure during busy periods. Effective time management, clear communication, and a calm, professional demeanor are essential skills for addressing these situations. Many Front Desk teams work closely together and with other departments, so fostering strong teamwork and staying organized can help minimize stress and ensure the smooth operation of daily front desk functions.
More about Front Desk jobs
What are the most commonly searched types of Front Desk jobs in Rochester, NY? The most popular types of Front Desk jobs in Rochester, NY are:
What are popular job titles related to Front Desk jobs in Rochester, NY? For Front Desk jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Front Desk jobs in Rochester, NY look for? The top searched job categories for Front Desk jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Front Desk jobs? Cities near Rochester, NY with the most Front Desk job openings:
Front Desk jobs near you
Infographic showing various Front Desk job openings in Rochester, NY as of August 2026, with employment types broken down into 73% Full Time, 24% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $31,284 per year, or $15 per hour.

Front Desk

Altitude Trampoline Park

Rochester, NY

$13.50 - $17.50/hr

Other

Re-posted 14 days ago

Altitude Trampoline Park rating

5.2

Company rating: 5.2 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

50th of 59 rated activity centers and activity clubs

Job description

Front Desk:

As a member of Altitude’s front desk team you will be responsible for creating a friendly, professional welcome to our customers. The front desk team members must create a positive upbeat welcome upon guest entrance and check-in.

Some responsibilities and qualifications include:

  • Provide outstanding customer service during guest check-in
  • Experience operating a POS and cash handling
  • Friendly, outgoing personality
  • Available weekends and evening shifts
  • Handle guests’ questions and concerns professionally and courteously
  • Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction
  • Develop ability to work without constant direct supervision and remain at assigned post
  • Maintain a positive attitude and contribute toward a quality team work environment
  • Maintain a clean, safe, fully stocked and well organized front desk

If you have the skills and positive can do attitude to create an outstanding guest check-in experience, please apply!

What Altitude Trampoline Park employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply