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Front Desk Assistant Jobs in Rochester, NY (NOW HIRING)

Altitude Trampoline Park

Front Desk

Rochester, NY

$13.50 - $17.50/hr

Front Desk: As a member of Altitude's front desk team you will be responsible for creating a friendly, professional welcome to our customers. The front desk team members must create a positive upbeat ...

Blue Sky Hospitality Solutions

Front Desk Manager

Webster, NY · On-site

$15.50 - $20.25/hr

Your duties will also include coordination of all front desk activities. You should possess a pleasant personality together with a dynamic professional attitude to supervise and lead our team. You ...

Blue Sky Hospitality Solutions

Front Desk Manager

Webster, NY · On-site

$15.50 - $20.25/hr

Your duties will also include coordination of all front desk activities. You should possess a pleasant personality together with a dynamic professional attitude to supervise and lead our team. You ...

Empower Aesthetics

Front Desk

Rochester, NY · On-site

$13.75 - $17.75/hr

Front Desk Associate Monroe Med Spa we work hard to create a unique and elevated experience that is all about a client's confidence. We thrive on educating our clients and providing customized ...

DelMonte Hotel Group

Evening Front Desk Clerk

Webster, NY · On-site

$16 - $16.25/hr

Job Responsibilities As a Front Desk Clerk , you will be responsible for performing a variety of ... Assist in maintaining the cleanliness of the lobby, front entrance and surrounding areas. • ...

DelMonte Hotel Group

Evening Front Desk Clerk

Webster, NY · On-site

$16 - $16.25/hr

Job Responsibilities As a Front Desk Clerk, you will be responsible for performing a variety of ... Assist in maintaining the cleanliness of the lobby, front entrance and surrounding areas. • ...

Highgate Hotels

Front Desk Agent

Rochester, NY · On-site

$17/hr

Front Desk Agent Requisition ID 2026-78205 Category Front Office Operations Job Location US-NY ... Have knowledge of emergency procedures and assist as needed. * Handle check-ins and checkouts in a ...

Empower Aesthetics

Front Desk

Rochester, NY · On-site

$19 - $21/hr

We are currently searching for a Front Desk Associate for our Rochester, NY location. In this position, you will support the company's mission and contribute to a positive work environment. You must ...

Empower Aesthetics

Front Desk

Rochester, NY · On-site

$13.75 - $17.75/hr

We are currently searching for a Front Desk Associate for our Rochester, NY location. In this position, you will support the company's mission and contribute to a positive work environment. You must ...

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Front Desk Assistant information

See Rochester, NY salary details

$8

$14

$21

How much do front desk assistant jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for front desk assistant in Rochester, NY is $14.85, according to ZipRecruiter salary data. Most workers in this role earn between $11.88 and $17.07 per hour, depending on experience, location, and employer.

What are some common challenges front desk assistants face, and how can they handle them effectively?

Front Desk Assistants often encounter high volumes of visitors and calls, which can be overwhelming during peak hours. Staying organized, prioritizing tasks, and maintaining a calm demeanor are key to handling these challenges. Additionally, they may need to resolve conflicts or handle difficult guests; practicing active listening and clear communication helps in diffusing tense situations. Collaborating closely with other departments, such as security or housekeeping, also ensures smooth daily operations.

What is the difference between Front Desk Assistant vs Receptionist?

AspectFront Desk AssistantReceptionist
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; often similar requirements
Work EnvironmentHotels, clinics, corporate offices, educational institutionsHotels, medical offices, corporate reception areas
Employer & Industry UsageCommonly used in hospitality, healthcare, and business sectorsPrimarily in hospitality, healthcare, and administrative settings
Search & Comparison IntentOften compared for customer service and administrative dutiesSimilar roles with slight variations in responsibilities

Both Front Desk Assistants and Receptionists perform front-line customer service and administrative tasks in various industries. While their roles overlap significantly, the term 'Receptionist' is more commonly associated with hospitality and healthcare settings, whereas 'Front Desk Assistant' may be used in a broader range of environments. Understanding these nuances helps in choosing the right job or training path.

What is a front desk assistant?

Front Desk Assistants are professionals who manage the front desk area of an office, hotel, or other organization. They greet visitors, answer phone calls, respond to inquiries, and direct guests or clients to the appropriate person or department. In addition to providing customer service, they may also handle administrative tasks such as scheduling appointments, managing correspondence, and maintaining records. Their role is crucial in creating a positive first impression and ensuring the smooth operation of daily activities.

What are the key skills and qualifications needed to thrive as a front desk assistant, and why are they important?

To thrive as a Front Desk Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office productivity tools like Microsoft Office is often required. Excellent communication, a friendly demeanor, and the ability to handle stressful situations gracefully are standout soft skills. These abilities are crucial for ensuring smooth front desk operations, creating a positive first impression, and providing efficient support to staff and visitors.
More about Front Desk Assistant jobs
What are the most commonly searched types of Front Desk jobs in Rochester, NY? The most popular types of Front Desk jobs in Rochester, NY are:
What are popular job titles related to Front Desk Assistant jobs in Rochester, NY? For Front Desk Assistant jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Front Desk Assistant jobs in Rochester, NY look for? The top searched job categories for Front Desk Assistant jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Front Desk Assistant jobs? Cities near Rochester, NY with the most Front Desk Assistant job openings:
Front Desk Assistant jobs near you
Infographic showing various Front Desk Assistant job openings in Rochester, NY as of August 2026, with employment types broken down into 79% Full Time, and 21% Temporary. Highlights an 100% In-person job distribution, with an average salary of $30,887 per year, or $14.8 per hour.

Front Desk

Altitude Trampoline Park

Rochester, NY

$13.50 - $17.50/hr

Full-time

Re-posted 16 days ago

Altitude Trampoline Park rating

5.2

Company rating: 5.2 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

50th of 59 rated activity centers and activity clubs

Job description

Front Desk:

As a member of Altitude’s front desk team you will be responsible for creating a friendly, professional welcome to our customers. The front desk team members must create a positive upbeat welcome upon guest entrance and check-in.

Some responsibilities and qualifications include:

  • Provide outstanding customer service during guest check-in
  • Experience operating a POS and cash handling
  • Friendly, outgoing personality
  • Available weekends and evening shifts
  • Handle guests’ questions and concerns professionally and courteously
  • Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction
  • Develop ability to work without constant direct supervision and remain at assigned post
  • Maintain a positive attitude and contribute toward a quality team work environment
  • Maintain a clean, safe, fully stocked and well organized front desk

If you have the skills and positive can do attitude to create an outstanding guest check-in experience, please apply!

What Altitude Trampoline Park employees say

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