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Front Desk Assistant Jobs in Pound Ridge, NY (NOW HIRING)

mcr

Front Desk Assistant Director

New York, NY · On-site

$19.25 - $24/hr

Sheraton Time Square The Assistant Director of the Front Desk oversees the Front Desk and Guest Services staff, ensuring maximum operating efficiency. This person will manage guests and use problem ...

New

MCR Hotels

Front Desk Assistant Director

New York, NY · On-site

$95K - $105K/yr

Sheraton Time Square The Assistant Director of the Front Desk oversees the Front Desk and Guest Services staff, ensuring maximum operating efficiency. This person will manage guests and use problem ...

Retro Fitness

Front Desk

Northport, NY · On-site

$17 - $18/hr

Front Desk Representative The Front Desk is the first face people see when they enter the club. You will help create a great first impression handle member requests and promote services that help ...

COMPASSIONATE MEDICAL CARE PLLC

Front Desk

Bronx, NY · On-site

$15.75 - $16/day

The person at the front desk is our first point of contact at the office with our patients. The duties of the front desk are to greet patients, answer phones, set up appointments for the patients ...

BHS SPORTS - NR LLC

Front Desk Lead

New Rochelle, NY · On-site

$22/hr

The Front Desk Lead will oversee daily front desk operations, support membership growth, assist with staff leadership, and help ensure the club operates smoothly and professionally. Key ...

COMPASSIONATE MEDICAL CARE PLLC

Front Desk

Bronx, NY · On-site

$15.75 - $16/day

The person at the front desk is our first point of contact at the office with our patients. The duties of the front desk are to greet patients, answer phones, set up appointments for the patients ...

The MJ Treatment

Spa Front Desk

Bronx, NY · On-site

$17/hr

Responsibilities Greet clients and assist with check-in and check-out. Answer phones and respond to ... Maintain cleanliness and organization of the front desk and common areas. Support daily spa ...

BHS SPORTS - NR LLC

Front Desk Lead

New Rochelle, NY · On-site

$18 - $22/hr

The Front Desk Lead will oversee daily front desk operations, support membership growth, assist with staff leadership, and help ensure the club operates smoothly and professionally. Key ...

BHS SPORTS - NR LLC

Front Desk Lead

New Rochelle, NY · On-site

$18 - $22/hr

The Front Desk Lead will oversee daily front desk operations, support membership growth, assist with staff leadership, and help ensure the club operates smoothly and professionally. Key ...

voagny

Front Desk Monitor

New York, NY · On-site

Greet all visitors; assist them directly or announce their arrival to staff or residents. * Ensure that all clients sign in and out as required. * Route mail and deliveries as required. * Handle or ...

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Front Desk Assistant information

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How much do front desk assistant jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for front desk assistant in Pound Ridge, NY is $15.72, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $18.08 per hour, depending on experience, location, and employer.

What is a front desk assistant?

Front Desk Assistants are professionals who manage the front desk area of an office, hotel, or other organization. They greet visitors, answer phone calls, respond to inquiries, and direct guests or clients to the appropriate person or department. In addition to providing customer service, they may also handle administrative tasks such as scheduling appointments, managing correspondence, and maintaining records. Their role is crucial in creating a positive first impression and ensuring the smooth operation of daily activities.

What are some common challenges front desk assistants face, and how can they handle them effectively?

Front Desk Assistants often encounter high volumes of visitors and calls, which can be overwhelming during peak hours. Staying organized, prioritizing tasks, and maintaining a calm demeanor are key to handling these challenges. Additionally, they may need to resolve conflicts or handle difficult guests; practicing active listening and clear communication helps in diffusing tense situations. Collaborating closely with other departments, such as security or housekeeping, also ensures smooth daily operations.

What are the key skills and qualifications needed to thrive as a front desk assistant, and why are they important?

To thrive as a Front Desk Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office productivity tools like Microsoft Office is often required. Excellent communication, a friendly demeanor, and the ability to handle stressful situations gracefully are standout soft skills. These abilities are crucial for ensuring smooth front desk operations, creating a positive first impression, and providing efficient support to staff and visitors.

What is the difference between Front Desk Assistant vs Receptionist?

AspectFront Desk AssistantReceptionist
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; often similar requirements
Work EnvironmentHotels, clinics, corporate offices, educational institutionsHotels, medical offices, corporate reception areas
Employer & Industry UsageCommonly used in hospitality, healthcare, and business sectorsPrimarily in hospitality, healthcare, and administrative settings
Search & Comparison IntentOften compared for customer service and administrative dutiesSimilar roles with slight variations in responsibilities

Both Front Desk Assistants and Receptionists perform front-line customer service and administrative tasks in various industries. While their roles overlap significantly, the term 'Receptionist' is more commonly associated with hospitality and healthcare settings, whereas 'Front Desk Assistant' may be used in a broader range of environments. Understanding these nuances helps in choosing the right job or training path.

Can a shy person be a front desk assistant?

A front desk assistant role involves interacting with visitors and handling phone calls, so good communication skills are important. While being shy may present some challenges, many shy individuals can succeed by developing their interpersonal skills and gaining experience. Comfort with customer service and a friendly demeanor are often valued in this position.
More about Front Desk Assistant jobs

What cities near Pound Ridge, NY are hiring for Front Desk Assistant jobs?

Cities near Pound Ridge, NY with the most Front Desk Assistant job openings:

Front Desk Assistant jobs near you
Infographic showing various Front Desk Assistant job openings in Pound Ridge, NY as of August 2026, with employment types broken down into 74% Full Time, 23% Part Time, and 3% Temporary. Highlights an 100% In-person job distribution, with an average salary of $32,693 per year, or $15.7 per hour.

Front Desk Assistant Director

mcr

New York, NY • On-site

$19.25 - $24/hr

Full-time

Posted 3 days ago

New

Job description

Sheraton Time Square
 
The Assistant Director of the Front Desk oversees the Front Desk and Guest Services staff, ensuring maximum operating efficiency. This person will manage guests and use problem-solving skills to resolve issues while remaining professional at all times.
 
Responsibilities:
•Supervise and manage Front Office team members, ensuring quality, standards, and guest satisfaction
•Utilize interpersonal and communication skills to lead, influence, and encourage others
•Demonstrate sound financial and business decision making
•Demonstrate honesty and integrity, lead by example
•Ensure recognition of team members is taking place across areas of responsibility
•Communicate performance expectations in accordance with job descriptions for each position and monitor progress
•Achieve and exceed goals including performance goals, budget goals, team goals, etc.
•Develop specific goals and plans to prioritize, organize, and accomplish work
•Keep Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results
•Review staffing levels to ensure that guest service, operational needs, and financial objectives are met
•Understand the impact of Front Office operations on the property as a whole
•Ensure compliance with all Front Office policies, standards, and procedures
•Ensure property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process
•Provide services that are above and beyond for customer satisfaction and retention
•Act as the “Service Champion” for the Front Office and create a positive atmosphere
•Empower team members to provide excellent guest service
•Review comment cards, guest satisfaction results, and other data to identify areas of improvement
•Respond to and handle guest problems and complaints
•Observe service behaviors of team members and provide feedback to individuals and/or managers
•Attend, facilitate, and participate in all hotel required meetings and trainings
 
Requirements:
•At least 4 years of progressive experience in a hotel or a related field preferred
•4-year college degree preferred
•Effective communication skills both verbal and written
•Time management skills to prioritize departmental functions to meet deadlines
•Excellent problem-solving skills
•Ability to understand and evaluate complex information, data, etc.
•Maintain confidentiality of information
•Strong leadership skills
•An aptitude for self-motivation 
•A can-do attitude and a hands-on approach to hotel management
•Strong computer skills 
•A flexible schedule that allows availability days, nights, holidays, and weekends based on the demands of the hotel  
•Effective listening skills. Ability to understand and clarify concerns from guests and team members

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