ZipRecruiter

Log In

1

Medical Front Desk Jobs in Rochester, NY (NOW HIRING)

Altitude Trampoline Park

Front Desk

Rochester, NY · On-site

$13.50 - $17.50/hr

Front Desk: As a member of Altitude's front desk team you will be responsible for creating a friendly, professional welcome to our customers. The front desk team members must create a positive upbeat ...

Empower Aesthetics

Front Desk

Rochester, NY · On-site

$13.75 - $17.75/hr

Front Desk Associate Monroe Med Spa we work hard to create a unique and elevated experience that is all about a client's confidence. We thrive on educating our clients and providing customized ...

Blue Sky Hospitality Solutions

Front Desk Manager

Webster, NY · On-site

$15.50 - $20.25/hr

Your duties will also include coordination of all front desk activities. You should possess a pleasant personality together with a dynamic professional attitude to supervise and lead our team. You ...

Blue Sky Hospitality Solutions

Front Desk Manager

Webster, NY · On-site

$15.50 - $20.25/hr

Your duties will also include coordination of all front desk activities. You should possess a pleasant personality together with a dynamic professional attitude to supervise and lead our team. You ...

Holiday Inn Express & Suites

Be Seen First

Front Desk Agent

Webster, NY · On-site

$16.50 - $17.50/hr

Job Title: Front Desk Agent Location: Holiday Inn Express - Webster, NY Department: Front Office Reports To: Front Desk Manager Job Summary The Front Desk Agent is responsible for providing ...

Planet Fitness

Front Desk Associate

Victor, NY · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Front Desk Associate Planet Fitness, a private equity backed fitness retailer, is seeking ... Company contribution towards health benefits including Medical, Dental, Vision, LTD, STD and ...

Planet Fitness

Front Desk Associate

Canandaigua, NY

$16/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Front Desk Associate Planet Fitness, a private equity backed fitness retailer, is seeking ... Company contribution towards health benefits including Medical, Dental, Vision, LTD, STD and ...

Planet Fitness

Front Desk Associate

Batavia, NY · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Front Desk Associate Planet Fitness, a private equity backed fitness retailer, is seeking ... Company contribution towards health benefits including Medical, Dental, Vision, LTD, STD and ...

Planet Fitness

Front Desk Associate

Gates, NY · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Front Desk Associate Planet Fitness, a private equity backed fitness retailer, is seeking ... Company contribution towards health benefits including Medical, Dental, Vision, LTD, STD and ...

Planet Fitness

Front Desk Associate

Canandaigua, NY · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Front Desk Associate Planet Fitness, a private equity backed fitness retailer, is seeking ... Company contribution towards health benefits including Medical, Dental, Vision, LTD, STD and ...

Dave & Buster

Host Front Desk

Rochester, NY · On-site

$13.75 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Our front desk and host position ensures Guests' initial ...

Dental Office

Front Desk Coordinator

East Rochester, NY · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our private dental office is searching for a Front Desk Coordinator to join our vibrant team! We ... Medical, dental, vision, and life insurance * PTO and paid holidays * 401(k) options * Occasional ...

next page

Showing results 1-20

All JobsMedical Front Desk JobsMedical Front Desk Jobs in Rochester, NY

Medical Front Desk information

See Rochester, NY salary details

$11

$17

$22

How much do medical front desk jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for medical front desk in Rochester, NY is $17.10, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $18.27 per hour, depending on experience, location, and employer.

What is a medical front desk?

Medical front desk jobs involve managing the reception area of a healthcare facility, such as a doctor's office, clinic, or hospital. Responsibilities typically include greeting patients, scheduling appointments, answering phones, handling patient check-ins and check-outs, and maintaining patient records. Medical front desk staff play a crucial role in ensuring smooth communication between patients and medical staff, as well as maintaining the efficiency of the office. They often require strong organizational, communication, and customer service skills. Some roles may also involve handling billing and insurance information.

What are the key skills and qualifications needed to thrive as a medical front desk professional?

To thrive as a Medical Front Desk professional, you need strong organizational abilities, attention to detail, and familiarity with medical terminology, often complemented by a high school diploma or equivalent. Proficiency in electronic health record (EHR) systems, appointment scheduling software, and insurance verification tools is typically required. Excellent interpersonal skills, a customer service mindset, and the ability to remain calm under pressure help you stand out in this role. These skills ensure efficient office operations, positive patient experiences, and accurate administrative support in a healthcare setting.

What are some common challenges faced by medical front desk staff, and how can they be managed effectively?

Medical Front Desk professionals often encounter challenges such as managing a high volume of patient check-ins, handling sensitive patient information, and addressing unexpected schedule changes. Staying organized, maintaining professionalism under pressure, and using practice management software effectively can help manage these demands. Strong communication skills are also essential for collaborating with healthcare providers and ensuring patients have a positive experience. Ongoing training and support from the healthcare team can further ease the transition into the role and promote success.

What is the difference between Medical Front Desk vs Medical Receptionist?

AspectMedical Front DeskMedical Receptionist
CredentialsHigh school diploma; certification optionalHigh school diploma; certification optional
Work EnvironmentClinics, hospitals, private practicesClinics, hospitals, private practices
Job ResponsibilitiesScheduling, patient check-in, insurance verificationScheduling, patient check-in, data entry, insurance processing

The terms Medical Front Desk and Medical Receptionist are often used interchangeably, as both roles involve managing patient check-in, scheduling, and insurance tasks in healthcare settings. The main difference is that 'Medical Front Desk' emphasizes the front-office administrative functions, while 'Medical Receptionist' highlights the role of greeting and assisting patients. Both positions require similar skills and work environments, making them closely related in the healthcare industry.

How hard is it to become a medical front desk?

Becoming a medical front desk receptionist typically requires a high school diploma or equivalent and good communication skills. Some positions may prefer prior experience in customer service or familiarity with medical office software, but formal certifications are not usually mandatory. The role often involves on-the-job training and understanding of healthcare procedures.

What are the most commonly searched types of Medical Front Desk jobs in Rochester, NY?

The most popular types of Medical Front Desk jobs in Rochester, NY are:

What are popular job titles related to Medical Front Desk jobs in Rochester, NY?

For Medical Front Desk jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Medical Front Desk jobs in Rochester, NY look for?

The top searched job categories for Medical Front Desk jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Medical Front Desk jobs?

Cities near Rochester, NY with the most Medical Front Desk job openings:

Medical Front Desk jobs near you
Infographic showing various Medical Front Desk job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 16% Part Time, and 7% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,576 per year, or $17.1 per hour.

Front Desk

Altitude Trampoline Park

Rochester, NY • On-site

$13.50 - $17.50/hr

Full-time

Re-posted 27 days ago

Altitude Trampoline Park rating

5.2

Company rating: 5.2 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

50th of 59 rated activity centers and activity clubs

Job description

Front Desk:

As a member of Altitude’s front desk team you will be responsible for creating a friendly, professional welcome to our customers. The front desk team members must create a positive upbeat welcome upon guest entrance and check-in.

Some responsibilities and qualifications include:

  • Provide outstanding customer service during guest check-in
  • Experience operating a POS and cash handling
  • Friendly, outgoing personality
  • Available weekends and evening shifts
  • Handle guests’ questions and concerns professionally and courteously
  • Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction
  • Develop ability to work without constant direct supervision and remain at assigned post
  • Maintain a positive attitude and contribute toward a quality team work environment
  • Maintain a clean, safe, fully stocked and well organized front desk

If you have the skills and positive can do attitude to create an outstanding guest check-in experience, please apply!

What Altitude Trampoline Park employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply