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Medical Front Desk Jobs in Rochester, NY (NOW HIRING)

Altitude Trampoline Park

Front Desk

Rochester, NY

$13.50 - $17.50/hr

Front Desk: As a member of Altitude's front desk team you will be responsible for creating a friendly, professional welcome to our customers. The front desk team members must create a positive upbeat ...

Blue Sky Hospitality Solutions

Front Desk Manager

Webster, NY · On-site

$15.50 - $20.25/hr

Your duties will also include coordination of all front desk activities. You should possess a pleasant personality together with a dynamic professional attitude to supervise and lead our team. You ...

Holiday Inn Express & Suites

Be Seen First

Front Desk Agent

Webster, NY · On-site

$16.50 - $17.50/hr

Job Title: Front Desk Agent Location: Holiday Inn Express - Webster, NY Department: Front Office Reports To: Front Desk Manager Job Summary The Front Desk Agent is responsible for providing ...

Planet Fitness

Front Desk Associate

Victor, NY

$16/hr

Front Desk Associate Planet Fitness, a private equity backed fitness retailer, is seeking ... Company contribution towards health benefits including Medical, Dental, Vision, LTD, STD and ...

Planet Fitness

Front Desk Associate

Rochester, NY

$16/hr

Front Desk Associate Planet Fitness, a private equity backed fitness retailer, is seeking ... Company contribution towards health benefits including Medical, Dental, Vision, LTD, STD and ...

Dental Office

Front Desk Coordinator

East Rochester, NY · On-site

$20/hr

Our private dental office is searching for a Front Desk Coordinator to join our vibrant team! We ... Medical, dental, vision, and life insurance * PTO and paid holidays * 401(k) options * Occasional ...

Empower Aesthetics

Front Desk

Rochester, NY · On-site

$13.75 - $17.75/hr

Description Monroe Med Spa we work hard to create a unique and elevated experience that is all ... We are currently searching for a Front Desk Associate for our Rochester, NY location. In this ...

Monroe Medspa

Front Desk

Rochester, NY

$19 - $21/hr

Description Description Monroe Med Spa we work hard to create a unique and elevated experience that ... We are currently searching for a Front Desk Associate for our Rochester, NY location. In this ...

Empower Aesthetics

Front Desk

Rochester, NY · On-site

$19 - $21/hr

Description Monroe Med Spa we work hard to create a unique and elevated experience that is all ... We are currently searching for a Front Desk Associate for our Rochester, NY location. In this ...

Dave & Buster's, Inc.

Host Front Desk

Rochester, NY · On-site

$13.75 - $18.50/hr

Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our front desk and host position ensures ...

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All JobsMedical Front Desk JobsMedical Front Desk Jobs in Rochester, NY

Medical Front Desk information

See Rochester, NY salary details

$11

$17

$22

How much do medical front desk jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for medical front desk in Rochester, NY is $17.10, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $18.27 per hour, depending on experience, location, and employer.

What are some common challenges faced by Medical Front Desk staff, and how can they be managed effectively?

Medical Front Desk professionals often encounter challenges such as managing a high volume of patient check-ins, handling sensitive patient information, and addressing unexpected schedule changes. Staying organized, maintaining professionalism under pressure, and using practice management software effectively can help manage these demands. Strong communication skills are also essential for collaborating with healthcare providers and ensuring patients have a positive experience. Ongoing training and support from the healthcare team can further ease the transition into the role and promote success.

What are the key skills and qualifications needed to thrive as a Medical Front Desk professional, and why are they important?

To thrive as a Medical Front Desk professional, you need strong organizational abilities, attention to detail, and familiarity with medical terminology, often complemented by a high school diploma or equivalent. Proficiency in electronic health record (EHR) systems, appointment scheduling software, and insurance verification tools is typically required. Excellent interpersonal skills, a customer service mindset, and the ability to remain calm under pressure help you stand out in this role. These skills ensure efficient office operations, positive patient experiences, and accurate administrative support in a healthcare setting.

What is the difference between Medical Front Desk vs Medical Receptionist?

AspectMedical Front DeskMedical Receptionist
CredentialsHigh school diploma; certification optionalHigh school diploma; certification optional
Work EnvironmentClinics, hospitals, private practicesClinics, hospitals, private practices
Job ResponsibilitiesScheduling, patient check-in, insurance verificationScheduling, patient check-in, data entry, insurance processing

The terms Medical Front Desk and Medical Receptionist are often used interchangeably, as both roles involve managing patient check-in, scheduling, and insurance tasks in healthcare settings. The main difference is that 'Medical Front Desk' emphasizes the front-office administrative functions, while 'Medical Receptionist' highlights the role of greeting and assisting patients. Both positions require similar skills and work environments, making them closely related in the healthcare industry.

What is the highest paying front desk job?

The highest paying front desk jobs are often in specialized industries such as medical or legal offices, where roles like medical front desk managers or legal receptionists can earn higher salaries. Advanced certifications, experience, and management responsibilities typically contribute to increased pay in these positions.

What are medical front desk jobs?

Medical front desk jobs involve managing the reception area of a healthcare facility, such as a doctor's office, clinic, or hospital. Responsibilities typically include greeting patients, scheduling appointments, answering phones, handling patient check-ins and check-outs, and maintaining patient records. Medical front desk staff play a crucial role in ensuring smooth communication between patients and medical staff, as well as maintaining the efficiency of the office. They often require strong organizational, communication, and customer service skills. Some roles may also involve handling billing and insurance information.

What does a medical front desk do?

A medical front desk professional manages patient check-ins and appointments, verifies insurance information, and handles administrative tasks such as updating records and answering phone calls. They often use electronic health record (EHR) systems and require good communication and organizational skills.

How much do receptionists make in PA?

Medical front desk receptionists in Pennsylvania typically earn an average hourly wage of around $14 to $17, with annual salaries ranging from approximately $29,000 to $35,000. Salaries can vary based on experience, location, and the size of the healthcare facility, and the role often requires strong communication and organizational skills.

How hard is it to become a medical receptionist?

Becoming a medical front desk receptionist typically requires a high school diploma or equivalent and good communication skills. Some employers prefer prior experience or certification in medical office procedures, but the role generally involves on-the-job training and familiarity with scheduling and billing software.
What are popular job titles related to Medical Front Desk jobs in Rochester, NY? For Medical Front Desk jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Medical Front Desk jobs in Rochester, NY look for? The top searched job categories for Medical Front Desk jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Medical Front Desk jobs? Cities near Rochester, NY with the most Medical Front Desk job openings:
Medical Front Desk jobs near you
Infographic showing various Medical Front Desk job openings in Rochester, NY as of July 2026, with employment types broken down into 76% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,576 per year, or $17.1 per hour.
Front Desk

Front Desk

Altitude Trampoline Park

Rochester, NY

$13.50 - $17.50/hr

Other

Re-posted 6 days ago

Altitude Trampoline Park rating

5.2

Company rating: 5.2 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

50th of 59 rated activity centers and activity clubs

Job description

Front Desk:

As a member of Altitude’s front desk team you will be responsible for creating a friendly, professional welcome to our customers. The front desk team members must create a positive upbeat welcome upon guest entrance and check-in.

Some responsibilities and qualifications include:

  • Provide outstanding customer service during guest check-in
  • Experience operating a POS and cash handling
  • Friendly, outgoing personality
  • Available weekends and evening shifts
  • Handle guests’ questions and concerns professionally and courteously
  • Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction
  • Develop ability to work without constant direct supervision and remain at assigned post
  • Maintain a positive attitude and contribute toward a quality team work environment
  • Maintain a clean, safe, fully stocked and well organized front desk

If you have the skills and positive can do attitude to create an outstanding guest check-in experience, please apply!

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