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Front Desk Medical Receptionist Jobs in Rochester, NY

Front Desk Manager

Webster, NY ยท On-site

$15.50 - $20.25/hr

Scheduling shifts and supervising front-office personnel including receptionists, security guards ... Desk Manager or Reception Manager position * Profound experience in customer service, office ...

Front Desk Manager

Webster, NY ยท On-site

$15.50 - $20.25/hr

Scheduling shifts and supervising front-office personnel including receptionists, security guards ... Desk Manager or Reception Manager position * Profound experience in customer service, office ...

Front Desk Coordinator

Rochester, NY ยท On-site

$21 - $26/hr

  • Retirement

  • PTO

We are seeking a professional, organized, and welcoming Front Desk Receptionist to be the face of ... This position is ideal for an individual who thrives in a fast-paced medical setting and possesses ...

Front Desk Coordinator

Rochester, NY ยท On-site

$21 - $26/hr

  • Retirement

  • PTO

We are seeking a professional, organized, and welcoming Front Desk Receptionist to be the face of ... This position is ideal for an individual who thrives in a fast-paced medical setting and possesses ...

Front Desk Coordinator

Batavia, NY ยท On-site

$21 - $25/hr

The Front Desk Coordinator will perform receptionist job first and for most, making sure customer service (internal & external) is exemplarily. They will work directly with the HR team making sure ...

Front Desk Coordinator

Batavia, NY ยท On-site

$15.50 - $20/hr

Front Desk Coordinator The Front Desk Coordinator will perform receptionist job first and for most, making sure customer service (internal & external) is exemplarily. They will work directly with the ...

Front Desk

Rochester, NY ยท On-site

$13.75 - $17.75/hr

Front Desk Associate Monroe Med Spa we work hard to create a unique and elevated experience that is all about a client's confidence. We thrive on educating our clients and providing customized ...

Receptionist

Rochester, NY ยท On-site

$15.50 - $20.50/hr

In addition to front-desk responsibilities, the Receptionist provides day-to-day administrative and workplace support, including mail and shipping coordination, conference room scheduling, onboarding ...

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Front Desk Medical Receptionist information

See Rochester, NY salary details

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How much do front desk medical receptionist jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for front desk medical receptionist in Rochester, NY is $17.47, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $18.99 per hour, depending on experience, location, and employer.

What is a front desk medical receptionist?

Front Desk Medical Receptionists are administrative professionals who serve as the first point of contact for patients at medical offices, clinics, or hospitals. They manage tasks such as greeting patients, scheduling appointments, answering phone calls, handling patient registration, and processing insurance information. Their role is essential in ensuring the smooth operation of the healthcare facility and providing excellent customer service to patients and visitors. In addition to administrative duties, they may also assist with basic billing and maintain patient confidentiality in accordance with healthcare regulations.

What are the key skills and qualifications needed to thrive as a front desk medical receptionist?

To thrive as a Front Desk Medical Receptionist, you need excellent organizational skills, attention to detail, and basic medical office knowledge, often supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, appointment scheduling software, and insurance verification processes is typically required. Outstanding customer service, professionalism, and strong verbal communication skills help build positive patient relationships and manage busy front office environments. These skills ensure efficient office operations, accurate patient information management, and a welcoming atmosphere for patients and visitors.

What are some common challenges faced by front desk medical receptionists and how can they effectively manage them?

Front Desk Medical Receptionists often navigate high patient volumes, frequent interruptions, and the need to balance administrative tasks with providing excellent customer service. Effective time management, clear communication, and familiarity with medical office software help manage these challenges. Building strong organizational skills and maintaining a calm, professional demeanor during busy periods can ensure smooth operations and positive patient experiences.

What is the difference between Front Desk Medical Receptionist vs Medical Assistant?

AspectFront Desk Medical ReceptionistMedical Assistant
Primary ResponsibilitiesScheduling appointments, patient check-in, insurance verificationClinical tasks, patient exams, assisting with procedures
Required CredentialsHigh school diploma, possibly certificationPost-secondary education, certification often preferred
Work EnvironmentFront office, administrative settingClinical setting, exam rooms
Interaction with PatientsInitial contact, administrative supportClinical support, direct patient care

While both roles involve patient interaction and healthcare settings, the Front Desk Medical Receptionist primarily handles administrative tasks at the front desk, whereas the Medical Assistant performs clinical duties and patient care support. Understanding these differences helps in choosing the right career path or job search focus.

How do I become a front desk medical receptionist with no experience?

To become a front desk medical receptionist with no experience, focus on developing strong communication and organizational skills, and consider completing a relevant certification such as medical office administration. Entry-level positions often require basic computer skills and a high school diploma or equivalent, and on-the-job training is common for new hires.

Is a front desk medical receptionist a stressful job?

A front desk medical receptionist role can be stressful due to managing patient interactions, scheduling, and handling administrative tasks in a fast-paced healthcare environment. The job requires strong organizational skills and the ability to remain calm under pressure, especially during busy hours or emergencies.

What are the most commonly searched types of Front Desk Medical Receptionist jobs in Rochester, NY?

The most popular types of Front Desk Medical Receptionist jobs in Rochester, NY are:

What job categories do people searching Front Desk Medical Receptionist jobs in Rochester, NY look for?

The top searched job categories for Front Desk Medical Receptionist jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Front Desk Medical Receptionist jobs?

Cities near Rochester, NY with the most Front Desk Medical Receptionist job openings:

Infographic showing various Front Desk Medical Receptionist job openings in Rochester, NY as of August 2026, with employment types broken down into 13% As Needed, 67% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,342 per year, or $17.5 per hour.

Medical Receptionist/Tech-PT

Mendon Pediatrics, PLLC

Mendon, NY โ€ข On-site

$19 - $20/hr

Part-time

Medical, Retirement, PTO

Re-posted 13 days ago


Job description

Pay: $19.00 - $20.00 per hour
Job description:

We are hiring one part- time employee for our busy pediatric office. Hours are 745am-5 pm varied days of the week and rotating Saturdays once a month with the hours of 7:45-12:30. Medent experience is very helpful. One year experience as a medical receptionist/tech is a must. Please email all resumes and references.
Summary
As a Medical Receptionist/tech, you will be a vital part of our healthcare team, providing essential medical administrative support and exceptional patient service. Your core skills in medical administrative support, computer proficiency, and front desk operations will be instrumental in managing patient appointments, handling inquiries, and ensuring smooth office operations. With premium skills in EMR systems like MEDENT and a strong understanding of medical terminology, you will accurately maintain patient records and uphold confidentiality standards. Your relevant skills in customer service and multi-line phone systems will further enhance the quality of care we provide to our patients. Join us in delivering efficient and compassionate healthcare services in a dynamic medical office setting.
Job Type: Part-Time
Benefits:
  • Paid sick time
  • Paid time off
  • 401K with matching
  • Medical Insurance
Experience:
  • Medical tech/receptionist: 1 year (Required)
Work Location: In person