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Front Desk Night Audit Jobs in Rochester, NY (NOW HIRING)

Highgate Hotels L.P.

Operations Manager

Hilton, NY · On-site

$70 - $110/hr

Provide strong lobby presence to assist front desk agents and guest * Provide all aspects of shift ... Perform some Night Audit functions, able to review all Night Audit related functions and able to ...

Homewood Suites Rochester

Night Auditor

Rochester, NY · On-site

$14.50 - $19.25/hr

Rochester, NY 14623Overview The Night Auditor is responsible for reconciling all hotel cashier ... Audit and reconcile all Front Desk work. * Audit, reconcile, consolidate, and transmit all credit ...

Homewood Suites Rochester

Night Auditor

Rochester, NY · On-site

$17.50 - $18.50/hr

Rochester, NY 14623 Overview The Night Auditor is responsible for reconciling all hotel cashier ... Audit and reconcile all Front Desk work. * Audit, reconcile, consolidate, and transmit all credit ...

Highgate Hotels

Night Auditor

Rochester, NY · On-site

$14.50 - $19.25/hr

Rochester, NY 14623 The Night Auditor is responsible for reconciling all hotel cashier transactions ... Audit and reconcile all Front Desk work. * Audit, reconcile, consolidate, and transmit all credit ...

Homewood Suites Rochester

Night Auditor

Rochester, NY · On-site

$14.50 - $19.25/hr

Rochester, NY 14623Overview The Night Auditor is responsible for reconciling all hotel cashier ... Audit and reconcile all Front Desk work. * Audit, reconcile, consolidate, and transmit all credit ...

Planet Fitness

Assistant Manager

Canandaigua, NY · On-site

$19.05/hr

Develop and maintain cleaning duties for front desk employees and oversees over-night employees ... club audits to ensure that all areas of the club are clean, neat, organized, and in "like new ...

Planet Fitness

Manager

Irondequoit, NY · On-site

... Manager, Front Desk employees, and Fitness Trainers * Provide support to direct team members and ... self-audit inspections, daily cleaning expectations, and administering standard operating ...

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Front Desk Night Audit information

See Rochester, NY salary details

$10

$18

$45

How much do front desk night audit jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for front desk night audit in Rochester, NY is $18.95, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.99 per hour, depending on experience, location, and employer.

What does a front desk night audit do?

A Front Desk Night Audit is responsible for managing the hotel's front desk operations during the overnight shift, typically from late evening to early morning. Their main duties include checking in late arrivals, answering guest inquiries, reconciling and balancing daily financial transactions, and preparing reports for management. They ensure all charges are posted correctly, address any guest issues that arise during the night, and set up the front desk for the next day's activities. This role requires strong attention to detail, excellent customer service skills, and the ability to work independently.

What are the key skills and qualifications needed to thrive as a front desk night audit?

To thrive as a Front Desk Night Audit, you need strong customer service skills, attention to detail, and basic accounting knowledge, often supported by a high school diploma or equivalent. Familiarity with property management systems (PMS), point-of-sale software, and basic office tools is typically required. Excellent communication, problem-solving abilities, and the ability to work independently during overnight hours are essential soft skills. These competencies ensure accurate nightly reporting, smooth guest experiences, and reliable front desk operations during non-standard hours.

What are some common challenges faced by front desk night audits and how can they be managed?

Front Desk Night Auditors often encounter challenges such as handling late-night guest issues with limited support, balancing multiple responsibilities like guest check-ins and financial reconciliations, and managing fatigue due to overnight hours. Successful auditors stay organized, communicate effectively with both guests and the next shift, and use downtime to stay ahead on paperwork. Building a routine for nightly tasks and being prepared for unexpected situations, such as late arrivals or system issues, can help manage these challenges and ensure a smooth transition to the morning team.

What is the difference between Front Desk Night Audit vs Front Desk Clerk?

AspectFront Desk Night AuditFront Desk Clerk
Primary ResponsibilitiesReconciling daily financial transactions, preparing audit reports, handling late-night guest inquiriesChecking in/out guests, managing reservations, providing customer service
Work HoursTypically overnight shifts, late evening to early morningDay shifts, generally during hotel operating hours
CredentialsHigh school diploma; hospitality or accounting experience preferredHigh school diploma; customer service experience
Work EnvironmentHotel front desk during overnight hours, often quieter and less busyHotel front desk during daytime hours, busier with guest interactions

While both roles are essential in hotel operations, the Front Desk Night Audit focuses on financial reconciliation and overnight tasks, whereas the Front Desk Clerk handles guest check-ins, reservations, and customer service during regular hours.

Can I be a front desk night audit with no experience?

Front desk night audit positions often do not require prior experience, as training is typically provided on the job. Basic skills in customer service, computer use, and attention to detail are helpful, and some employers may prefer candidates with hospitality or administrative background. Certification is not usually mandatory but can enhance prospects.

How to become a front desk night audit?

To become a front desk night audit, candidates typically need a high school diploma or equivalent and customer service experience. Training is often provided on-the-job, and familiarity with hotel management software and accounting procedures is beneficial. Strong communication skills and the ability to work overnight shifts are also important.

Is it hard to be a front desk night audit?

The front desk night audit involves overnight shifts that require attention to detail, data entry, and customer service skills. It can be physically and mentally demanding due to overnight hours and the need for accuracy in financial and operational reporting.

What are popular job titles related to Front Desk Night Audit jobs in Rochester, NY?

For Front Desk Night Audit jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Front Desk Night Audit jobs in Rochester, NY look for?

The top searched job categories for Front Desk Night Audit jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Front Desk Night Audit jobs?

Cities near Rochester, NY with the most Front Desk Night Audit job openings:

Front Desk Night Audit jobs near you
Infographic showing various Front Desk Night Audit job openings in Rochester, NY as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,414 per year, or $18.9 per hour.

Hotel Front Desk Supervisor

Indus Hospitality Group, Inc

Rochester, NY

$16.75 - $21.75/hr

Other

Re-posted 3 days ago

Job description

Summary

The Front Desk Supervisor is a working supervisor and the front office team leader responsible for assisting the Guest Service Manager in the training (task specific), supervision, and support of the front office staff, including front desk and night audit, in providing outstanding service experiences for all guests. Special emphasis is placed on accommodating guest preferences, flexibility with work assignments, efficiency, quality, social demeanor and appearance that contributes to a hospitable environment.


Responsibilities

  • Provide pleasant and professional services to all guests.
  • Assist the Guest Service Manager in directing, training, and mentoring all front office staff members in providing timely, efficient, enthusiastic, friendly, and personalized service for all guests.  
  • Assist the Guest Service Manager with a variety of administrative support tasks including: daily / weekly / monthly reports, processing accounts receivable, and handling guest billing issues.
  • Perform check-in and check-out services, properly record sales transactions and secure accurate payment, coordinate van services, answer telephones, take guestroom reservations, monitor room availability, block rooms, run reports, handle guest mail and messages, program wake-up calls, and perform a variety of other tasks conducive to the efficient operation of the front office.
  • Be knowledgeable of the hours of operation of all hotel services and aggressively sell such services.
  • Be knowledgeable of hotel safety, security, and emergency procedures and equipment as related to department responsibilities and perform or dispatch any necessary functions. 
  • Facilitate and maintain on-going communication and collaboration with staff with the aim of achieving high levels of cooperation and service excellence. 
  • Check all lobby fixtures, equipment, and conditions (lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings, and maintenance. Report deficiencies. 
  • Ensure the cleanliness of the front office, lobby, and surrounding areas.
  • Properly maintain all work equipment, tools, and supplies.
  • Respond to guest requests and inquiries with appropriate level of sensitivity and immediacy while upholding business goals.
  • Responsible for knowing and complying with all items on the position’s training checklist.
  • Comply with all department, hotel, and company policies and procedures.
  • Perform any assigned task not outlined above that the associate has the ability to perform.
  • Shifts may vary depending on needed coverage (Shifts Include: 7am-3pm, 3pm- 11pm or 11pm- 7am)


Qualifications

Six to 12 months related experience and/or training; High school diploma or general education degree (GED); or equivalent combination of education and experience. Minimum 18 years of age.


Physical Demands

The associate must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. 


Work Environment

While performing the duties of this Job, the associate is occasionally exposed to fumes or airborne particles, chemicals and dust. The noise level in the work environment is usually moderate. The associate works in an environment open to the general public.


Why Join Indus Hospitality Group?


At Indus Hospitality Group, we offer a dynamic work environment that fosters growth, innovation, and collaboration. Our team provides exceptional service and creates memorable experiences for both our guests and employees. Joining us means being part of a supportive, inclusive culture where your contributions are valued, and your career development is a priority.

We are committed to providing you with opportunities for personal and professional growth, ensuring that you have the tools and resources to thrive in your role. If you are a self-motivated, detail-oriented individual with a passion for recruitment, we invite you to apply for this exciting opportunity to make a meaningful impact on our team and help shape the future of our organization.

Come grow with us at Indus Hospitality Group!