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Overnight Desk Jobs in Rochester, NY (NOW HIRING)

Monroe Community College

Night Desk Attendant

Rochester, NY · On-site

$12.75 - $16.50/hr

The Night Desk Attendant plays a vital role in maintaining a safe, secure, and comfortable ... overnight hours, contributing directly to the well-being and success of MCC's diverse student ...

Everhome Rochester

Hotel Night Auditor

Rochester, NY · On-site

$17 - $18.50/hr

Ensure Flawless Guest Service and Accounting Accuracy During the Overnight Shift! Ready to be the ... Guest Relations & Accounting As the Night Auditor, you maintain the front desk workflow and ...

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Overnight Desk information

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$10

$30

$48

How much do overnight desk jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for overnight desk in Rochester, NY is $30.33, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $42.45 per hour, depending on experience, location, and employer.

What are the typical challenges faced in an overnight desk position?

One of the main challenges in an Overnight Desk role is managing extended periods of low activity while staying alert and ready to respond promptly to guest or client needs at any hour. You may also be responsible for handling late-night emergencies, assisting with check-ins or reservations, and performing security or administrative tasks with minimal supervision. The role often requires independent problem-solving and excellent time management to ensure all nightly tasks are completed before morning shifts begin. Working overnight hours can also present challenges to your sleep schedule, so adaptability and self-care are important.

What is an overnight desk?

An Overnight Desk job typically involves monitoring a front desk or control center during nighttime hours. Duties may include checking in guests, handling phone inquiries, responding to emergencies, and maintaining security protocols. This role is common in hotels, office buildings, and security firms, requiring strong attention to detail and the ability to work independently. Effective communication and problem-solving skills are crucial for handling overnight issues.

What are the key skills and qualifications needed to thrive in the overnight desk position, and why are they important?

To thrive as an Overnight Desk professional, you need strong customer service skills, attention to detail, and the ability to manage multiple tasks during overnight hours, typically supported by a high school diploma or equivalent. Familiarity with reservation software, phone systems, and basic office equipment is often required. Excellent communication, reliability, and the ability to remain calm under pressure are vital soft skills for this position. These skills ensure smooth operations, address guest or client needs efficiently, and maintain security or service standards during night shifts.

What are the most commonly searched types of Desk jobs in Rochester, NY? The most popular types of Desk jobs in Rochester, NY are:
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Overnight Desk jobs near you
Infographic showing various Overnight Desk job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 21% Part Time, and 1% Contract. Highlights an 89% Physical, and 11% Remote job distribution, with an average salary of $63,093 per year, or $30.3 per hour.

Overnight Front Desk Associate

Planet Fitness

Rochester, NY • On-site

$16.50/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Planet Fitness rating

5.6

Company rating: 5.6 out of 10

Based on 598 frontline employees who took The Breakroom Quiz

47th of 63 rated gym and leisure clubs

Job description

Planet Fitness, a private equity backed fitness retailer, is seeking candidates for the role of an Overnight Front Desk Associate.

Essential Duties and Responsibilities:

  • Welcome and exit members in a confident, professional, and friendly manner with hellos and goodbyes.
  • Anticipate member's needs, respond promptly and acknowledge all members
  • Provide gracious and efficient telephone service. Calls should be answered promptly and knowledgeably, always ensuring complete and accurate information.
  • Utilize strong communication and problem-solving skills to effectively resolve customer concerns, ensuring a pleasant experience.
    • Ability to maintain the cleanliness of the club for up to 50% of the shift.
    • Deliver prompt, efficient customer service while maintaining a high level of accuracy in a fast-paced retail environment.
    • Hands-on experience in accepting payments from customers and give change and receipts.
    • Drive revenue by communicating and demonstrating benefits of products and special promotions to customers.
    • Proven ability to answer customers' questions and give information regarding the business procedures and policies in an exact and customer-friendly way

Hours (Initial training hours may vary as well as when the needs of the facility change.)

  • Discuss your availability with the Hiring Manager and/or notate it on your application.
  • Weekday Overnight Hours based on club needs.

Skills

  • Excellent verbal and written communication skills
  • Ability to manage multiple responsibilities
  • Solid work ethic with strong decision-making & problem solving skills
  • Self-starter who takes initiative with minimal direction and supervision
  • Comfortable working a flexible rotating schedule
  • Superior customer service skills, preferably in the fitness industry.
  • Team player: ability to work within a team where members depend on each other to get work done.
  • Desire to learn, seek new challenges and take on additional responsibilities
  • Friendly and Professional able to deal with customers when they are on-site while cleaning is being performed
  • Hard working, enthusiastic and energetic!
  • Physical Requirements: Ability to talk and hear, sit, stand, and use their hands and fingers to handle or feel. Required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 50 pounds and occasionally lift and move objects up to 75 pounds.

Minimum Qualifications

  • 18 years old or older
  • High School Diploma or Equivalent
  • Six months face to face customer service experience in a retail environment required or 1-year Fitness experience preferred.

Benefits

  • Competitive Salary & 401K plan
  • Company contribution towards health benefits that includes: Medical, Dental, Vision, LTD, STD and Critical Illness (Applicable for Full Time positions)
  • Paid Time Off benefits (Applicable for Full Time positions)
  • Free Black Card membership and fun exercise incentives


Planet Fitness is an Equal Opportunity Employer

What Planet Fitness employees say

Pay

Benefits

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Workplace

Get the full story on Breakroom

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About Planet Fitness

Sourced by ZipRecruiter

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. As of March 31, 2022, Planet Fitness had more than 16.2 million members and 2,291 stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico and Australia. The Company's mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent business men and women. At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!

Industry

Health and personal care stores, amusement, gambling, and recreation and fitness and sports centers

Company size

501 - 1,000 Employees

Headquarters location

Hampton, NH, US

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