ZipRecruiter

Log In

1

Desk Assistant Jobs in Rochester, NY (NOW HIRING)

Rochester Airport Marriott

Front Desk Supervisor

Rochester, NY · On-site

$16.75 - $21.75/hr

Train, schedule, and support front desk staff; monitor performance and assist with onboarding * Handle guest concerns and resolve issues promptly and professionally * Review room inventory, guest ...

MidTown Athletic Club

Hospitality Desk Lead

Rochester, NY · On-site

$22 - $23/hr

Demonstrate sound judgment, professionalism and optimism while directing the work of associates. * Assist with hospitality desk training and holding associates accountable for carrying out defined ...

Altitude Trampoline Park

Front Desk

Rochester, NY

$13.50 - $17.50/hr

Front Desk: As a member of Altitude's front desk team you will be responsible for creating a friendly, professional welcome to our customers. The front desk team members must create a positive upbeat ...

Rochester Airport Marriott

Front Desk Agent

Rochester, NY · On-site

$14 - $17.75/hr

Front Desk Agent Hospitality Management Corporation is a Dallas based privately held provider of ... Handle reservations, cancellations, and room assignments * Assist guests with questions, directions ...

Rochester Airport Marriott

Front Desk Agent

Rochester, NY · On-site

$14 - $17.75/hr

Front Desk Agent Hospitality Management Corporation is a Dallas based privately held provider of ... Handle reservations, cancellations, and room assignments * Assist guests with questions, directions ...

DelMonte Hotel Group

Hotel Front Desk Clerk

Rochester, NY · On-site

$16 - $16.25/hr

Job Responsibilities As a Front Desk Clerk , you will be responsible for performing a variety of ... Assist in maintaining the cleanliness of the lobby, front entrance and surrounding areas. • ...

next page

Showing results 1-20

All JobsDesk JobsDesk Assistant JobsDesk Assistant Jobs in Rochester, NY

Desk Assistant information

See Rochester, NY salary details

$10

$20

$32

How much do desk assistant jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for desk assistant in Rochester, NY is $20.57, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.79 per hour, depending on experience, location, and employer.

How much is an office assistant's salary?

The salary for a desk assistant or office assistant typically ranges from $25,000 to $40,000 annually, depending on experience, location, and the specific employer. Entry-level positions may start lower, while experienced assistants or those in larger organizations can earn higher wages, often with additional benefits such as health insurance and paid time off.

Is being an EA a stressful job?

A desk assistant role typically involves managing administrative tasks, coordinating schedules, and handling communication, which can be demanding during busy periods. The level of stress depends on workload, environment, and organizational support, but strong organizational skills and time management can help mitigate stress levels.

What is the difference between Desk Assistant vs Receptionist?

AspectDesk AssistantReceptionist
Required CredentialsHigh school diploma or equivalent; some roles may require basic computer skillsHigh school diploma; customer service skills often preferred
Work EnvironmentOffice, hospital, school, or hotel front deskFront desk, office reception, hotel lobby, healthcare facilities
Employer & Industry UsageEducational institutions, healthcare, corporate offices, hospitalityHotels, healthcare, corporate offices, government buildings
Common Search & Comparison IntentYesYes

The main difference between a Desk Assistant and a Receptionist lies in their typical work environments and specific responsibilities. While both roles involve front desk duties and customer interaction, Desk Assistants often support administrative tasks in educational or healthcare settings, whereas Receptionists primarily handle guest or visitor reception in hospitality or corporate environments. Understanding these distinctions can help job seekers identify the right role for their skills and career goals.

What are some common challenges faced by Desk Assistants, and how can they effectively manage them?

Desk Assistants often handle multiple tasks simultaneously, such as greeting visitors, managing phone calls, and coordinating schedules. One common challenge is balancing these competing priorities while maintaining a positive and professional demeanor. Effective Desk Assistants use strong organizational skills, prioritize urgent requests, and communicate clearly with both team members and visitors. Adapting quickly to changing situations and using available technology can also help manage a fast-paced environment.

What are the key skills and qualifications needed to thrive as a Desk Assistant, and why are they important?

To thrive as a Desk Assistant, you need strong organizational skills, attention to detail, and basic administrative knowledge, often supported by a high school diploma or equivalent. Familiarity with office software like Microsoft Office Suite, phone systems, and scheduling tools is typically required. Excellent communication, a customer-service mindset, and the ability to multitask set outstanding Desk Assistants apart. These skills ensure efficient front-desk operations, positive visitor experiences, and effective support for office staff.

Can I be a receptionist with no experience?

Yes, many receptionist positions, including desk assistant roles, do not require prior experience. Employers often provide on-the-job training and look for basic skills such as communication, organization, and a professional appearance. Having a high school diploma or equivalent is typically sufficient to start in this role.

What is the easiest desk job to get?

A desk assistant position is generally considered one of the easiest desk jobs to obtain, often requiring minimal experience and basic organizational or customer service skills. These roles typically involve administrative support, data entry, or greeting visitors, and may require familiarity with office software. They are suitable for entry-level job seekers and often have flexible schedules.

What are desk assistants?

Desk assistants are support staff who help manage the front desk or reception area of an organization. Their duties typically include greeting visitors, answering phone calls, handling inquiries, sorting mail, and providing administrative support to other staff members. Desk assistants play a vital role in ensuring smooth day-to-day operations and creating a welcoming environment for guests and employees alike.
What are the most commonly searched types of Desk jobs in Rochester, NY? The most popular types of Desk jobs in Rochester, NY are:
What are popular job titles related to Desk Assistant jobs in Rochester, NY? For Desk Assistant jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Desk Assistant jobs in Rochester, NY look for? The top searched job categories for Desk Assistant jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Desk Assistant jobs? Cities near Rochester, NY with the most Desk Assistant job openings:
Desk Assistant jobs near you
Infographic showing various Desk Assistant job openings in Rochester, NY as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $42,778 per year, or $20.6 per hour.

Night Desk Attendant

Monroe Community College Association

Rochester, NY • On-site

$16/hr

Part-time

Posted 23 hours ago

Job description

Position Title: Night Desk Attendant
Department: Public Safety / Housing and Residence Life
Reports to: Lieutenant, Public Safety
Primary Responsibilities:
The Night Desk Attendant plays a vital role in maintaining a safe, secure, and comfortable residence hall environment for Monroe Community College students. This position focuses on general reception, administrative support, and critical safety and security functions during evening and overnight hours, contributing directly to the well-being and success of MCC's diverse student population.
Specific Responsibilities:
Safety and Security
  • Maintain an active awareness of residence hall surroundings and the general environment, ensuring that non-resident visitors and guests are appropriately checked in according to established procedures. This includes verifying photo ID for all guests and residents.
  • Conduct bag checks of individuals entering the residence halls as per established Public Safety and Housing policies to ensure the security of the building.
  • Report all unusual, suspicious, or unsafe behavior/activities to residence hall staff (Resident Director, Graduate Assistants, Resident Assistants) and/or Public Safety immediately.
  • Assist Housing and Residence Life staff and Public Safety in responding to emergency situations, including but not limited to fire alarms, medical emergencies, and disruptive incidents.
  • Enforce PNG List.
  • Be knowledgeable of and adhere to all policies and procedures outlined in the MCCA Employee Handbook, Housing Policy Manual, MCC Student Handbook, Emergency Operations Guide, and other relevant college policies.
  • Ensure that only authorized personnel are in the desk area.
  • Assist Public Safety and Photo ID in maintaining proper student access to the residence halls using the Security Desk system.

Reception and Administrative Support
  • Serve as the primary point of contact at the residence hall Night Desk Attendant desk during scheduled hours.
  • Respond and report out any concerns to Public Safety using the provide technology, documenting observations, concerns, and reminders for subsequent shifts.
  • Maintain the Visitor Log, accurately logging guests and checking for banned visitors.
  • Ensure the desk area is left in a neat and orderly manner at the end of each shift.

Customer Service and Communication
  • Maintain a professional, courteous, attentive, and responsive demeanor at all times when interacting with students, staff, and visitors.
  • Reflect a positive attitude and actively support all Housing and Residence Life and College policies.
  • Observe confidentiality rules at all times and without exception regarding student information and incidents.
  • Collaborate effectively with Resident Directors, Graduate Assistants, Resident Assistants, Public Safety officers, and other college personnel to ensure a seamless and supportive living environment.

Required Qualifications
  • Currently enrolled full-time as a Monroe Community College student.
  • High School Diploma or equivalent.
  • Strong interpersonal, verbal, and written communication skills.
  • Ability to work independently and exercise sound judgment during evening and overnight hours.
  • Demonstrated computer software skills including Microsoft Office and Outlook.
  • Ability to remain active, alert, and energetic during evening and overnight shifts.
  • Proven ability to handle routine inquiries, provide accurate information, and direct individuals to appropriate resources.
  • Must be available to work late evening to early morning shifts (anytime between 8:30 PM - 2:00 AM).
  • May be required to rotate assignment locations between residence halls.
  • Ability to attend and participate in all mandatory staff meetings and training sessions that impact Night Desk Attendant duties and responsibilities.

Preferred Qualifications
  • Minimum of one (1) year of experience in a customer service, administrative, or front desk role within a fast-paced environment.
  • Ability to lift and carry up to 20 pounds occasionally.
  • Familiarity with campus safety procedures and emergency protocols.
  • CPR/First Aid certification.
  • Demonstrated problem-solving skills and ability to de-escalate difficult situations calmly and effectively.

Apply