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Desk Assistant Jobs in Rochester, NY (NOW HIRING)

DePaul

Front Desk Assistant

Rochester, NY · On-site

$21 - $21.30/hr

The Front Desk Assistant welcomes all guests and assists them with their needs in a kind and courteous manner. Keyboard skills and a knowledge of general office procedures required. Must have an ...

Monroe Community College

Night Desk Attendant

Rochester, NY

$12.75 - $16.50/hr

Ensure that only authorized personnel are in the desk area. * Assist Public Safety and Photo ID in maintaining proper student access to the residence halls using the Security Desk system. Reception ...

Altitude Trampoline Park

Front Desk

Rochester, NY

$13.50 - $17.50/hr

Front Desk: As a member of Altitude's front desk team you will be responsible for creating a friendly, professional welcome to our customers. The front desk team members must create a positive upbeat ...

Spa at the Del Monte

Front Desk Clerk

Pittsford, NY

$16 - $16.25/hr

Job Responsibilities As a Front Desk Clerk , you will be responsible for performing a variety of ... Assist in maintaining the cleanliness of the lobby, front entrance and surrounding areas. • ...

DelMonte Hotel Group

Front Desk Clerk

Pittsford, NY · On-site

$16 - $16.25/hr

Job Responsibilities As a Front Desk Clerk , you will be responsible for performing a variety of ... Assist in maintaining the cleanliness of the lobby, front entrance and surrounding areas. • ...

DelMonte Hotel Group

Front Desk Clerk

Pittsford, NY

$16 - $16.25/hr

Job Responsibilities As a Front Desk Clerk , you will be responsible for performing a variety of ... Assist in maintaining the cleanliness of the lobby, front entrance and surrounding areas. • ...

Rochester Airport Marriott

Front Desk Agent

Rochester, NY

$14 - $17.75/hr

Front Desk Agent Hospitality Management Corporation is a Dallas based privately held provider of ... Handle reservations, cancellations, and room assignments * Assist guests with questions, directions ...

Rochester Airport Marriott

Front Desk Agent

Rochester, NY

$14 - $17.75/hr

Front Desk Agent Hospitality Management Corporation is a Dallas based privately held provider of ... Handle reservations, cancellations, and room assignments * Assist guests with questions, directions ...

Rochester Airport Marriott

Front Desk Agent

Rochester, NY

$14 - $17.75/hr

Front Desk Agent Hospitality Management Corporation is a Dallas based privately held provider of ... Handle reservations, cancellations, and room assignments * Assist guests with questions, directions ...

DelMonte Hotel Group

Hotel Front Desk Clerk

Rochester, NY · On-site

$16 - $16.25/hr

Job Responsibilities As a Front Desk Clerk , you will be responsible for performing a variety of ... Assist in maintaining the cleanliness of the lobby, front entrance and surrounding areas. • ...

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How much do desk assistant jobs pay per hour?

As of May 31, 2026, the average hourly pay for desk assistant in Rochester, NY is $20.57, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.79 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Desk Assistant, and why are they important?

To thrive as a Desk Assistant, you need strong organizational skills, attention to detail, and basic administrative knowledge, often supported by a high school diploma or equivalent. Familiarity with office software like Microsoft Office Suite, phone systems, and scheduling tools is typically required. Excellent communication, a customer-service mindset, and the ability to multitask set outstanding Desk Assistants apart. These skills ensure efficient front-desk operations, positive visitor experiences, and effective support for office staff.

What are some common challenges faced by Desk Assistants, and how can they effectively manage them?

Desk Assistants often handle multiple tasks simultaneously, such as greeting visitors, managing phone calls, and coordinating schedules. One common challenge is balancing these competing priorities while maintaining a positive and professional demeanor. Effective Desk Assistants use strong organizational skills, prioritize urgent requests, and communicate clearly with both team members and visitors. Adapting quickly to changing situations and using available technology can also help manage a fast-paced environment.

What are desk assistants?

Desk assistants are support staff who help manage the front desk or reception area of an organization. Their duties typically include greeting visitors, answering phone calls, handling inquiries, sorting mail, and providing administrative support to other staff members. Desk assistants play a vital role in ensuring smooth day-to-day operations and creating a welcoming environment for guests and employees alike.

What is the difference between Desk Assistant vs Receptionist?

AspectDesk AssistantReceptionist
Required CredentialsHigh school diploma or equivalent; some roles may require basic computer skillsHigh school diploma; customer service skills often preferred
Work EnvironmentOffice, hospital, school, or hotel front deskFront desk, office reception, hotel lobby, healthcare facilities
Employer & Industry UsageEducational institutions, healthcare, corporate offices, hospitalityHotels, healthcare, corporate offices, government buildings
Common Search & Comparison IntentYesYes

The main difference between a Desk Assistant and a Receptionist lies in their typical work environments and specific responsibilities. While both roles involve front desk duties and customer interaction, Desk Assistants often support administrative tasks in educational or healthcare settings, whereas Receptionists primarily handle guest or visitor reception in hospitality or corporate environments. Understanding these distinctions can help job seekers identify the right role for their skills and career goals.

What are the most commonly searched types of Desk jobs in Rochester, NY? The most popular types of Desk jobs in Rochester, NY are:
What are popular job titles related to Desk Assistant jobs in Rochester, NY? For Desk Assistant jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Desk Assistant jobs in Rochester, NY look for? The top searched job categories for Desk Assistant jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Desk Assistant jobs? Cities near Rochester, NY with the most Desk Assistant job openings:
Desk Assistant jobs near you
Infographic showing various Desk Assistant job openings in Rochester, NY as of May 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 90% Physical, and 10% Remote job distribution, with an average salary of $42,778 per year, or $20.6 per hour.
Front Desk Assistant

Front Desk Assistant

DePaul

Rochester, NY • On-site

$21 - $21.30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Overview

The DePaul True North Apartments are now hiring a full-time Front Desk Assistant! The Front Desk Assistant welcomes all guests and assists them with their needs in a kind and courteous manner. Keyboard skills and a knowledge of general office procedures required.  Must have an ability to interact in a positive manner with staff, residents and guests.  

Why work for DePaul?

  • Make a positive difference in someone's life
  • Supportive work environment
  • We value diversity
  • Opportunity for professional development and career advancement
  • Excellent benefits and competitive wages
  • Pay range for this position is $21-$21.30/hour
Responsibilities
  •  Respects and maintains Residents' rights and confidentiality.
  •  Greet and welcome guests, residents, families, and service providers in a prompt, caring and positive manner.
  • Perform required screening of all individuals for safe entry into the facility.
  •  Ability to communicate effectively with persons speaking English and respond to requests promptly and cheerfully.
  • Receive all incoming calls and route them appropriately.  Document accurate messages for staff whenever they are unavailable to take calls.
  • Assist in scheduling appointments and tours.  Provide tours of the building to families and potential residents as needed or requested by supervisor. 
  • Assist tenants, vendors, staff, and visitors as needed by connecting with appropriate persons or items they are on site for.
  • Knowledgeable of site specifics to provide appropriate answers if staff are unavailable.
  • Assist with common space activities, events and set up as needed.
  • Maintain a neat and welcoming environment within the reception area.
  • Receive applications via walk-ins and route them appropriately.
  • Walk around site for rounds to ensure doors are closed and lights are off in unused rooms, and common areas are clean & organized.
  • Assist in performing clerical duties to aid in the effective and efficient operation of programs, including scheduling of community space and transportation needs of tenants.
  • Driving or transporting Residents or Tenants as needed/requested.
  • Attend staff meetings, in-services, and trainings as requested or required.
  • Perform any other duties necessary for the effective and efficient operation of the community.
    • Qualifications

    Education: High School diploma with training in a business office setting preferred.  Notary Public preferred.

    Other:  Valid New York State driver's license that meets the qualifications set by agency's clean driving record  policy. Must be at least Eighteen (18) years of age.

    Experience: Microsoft Office skills and a knowledge of general office procedures required.  Ability to interact in a positive manner with staff, residents, and guests

    Benefits

    This position is eligible for the following benefits: Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Generous PTO & Paid Holidays, 403B Employer Match, Employee Discount Programs,  Free Parking and Staff Recognition Programs.

    DePaul is an equal opportunity employer that values diversity. All employment is decided based on qualifications, merit and program need.

    Employment Type: FULL_TIME

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