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Desk Assistant Jobs in Rochester, NY (NOW HIRING)

TEKsystems

Help Desk Technician

Rochester, NY

$24 - $28/hr

Help Desk Technician - Level 1 Location: Rochester, NY | On-Site About the Role A Rochester-based organization is looking for a Level 1 Help Desk Technician to join a small, high-volume support team.

TEKsystems

Help Desk Technician

Rochester, NY

$24 - $28/hr

Help Desk Technician - Level 1 Location: Rochester, NY | On-Site About the Role A Rochester-based organization is looking for a Level 1 Help Desk Technician to join a small, high-volume support team.

HHUNY, Inc.

Help Desk Support Specialist

Rochester, NY · Remote

$25 - $28.85/hr

The Help Desk Support Specialist is assigned to support HHUNY by aiding HHUNY staff, care management agencies and HHUNY providers. The position will provide support for Netsmart CareManager, Okta ...

Empower Aesthetics

Front Desk

Rochester, NY · On-site

$13.75 - $17.75/hr

We are currently searching for a Front Desk Associate for our Rochester, NY location. In this position, you will support the company's mission and contribute to a positive work environment. You must ...

Monroe Medspa

Front Desk

Rochester, NY · On-site

$19 - $21/hr

We are currently searching for a Front Desk Associate for our Rochester, NY location. In this position, you will support the company's mission and contribute to a positive work environment. You must ...

Empower Aesthetics

Front Desk

Rochester, NY · On-site

$19 - $21/hr

We are currently searching for a Front Desk Associate for our Rochester, NY location. In this position, you will support the company's mission and contribute to a positive work environment. You must ...

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Desk Assistant information

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$32

How much do desk assistant jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for desk assistant in Rochester, NY is $20.57, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.79 per hour, depending on experience, location, and employer.

How much is an office assistant's salary?

The salary for a desk assistant or office assistant typically ranges from $25,000 to $40,000 annually, depending on experience, location, and the specific employer. Entry-level positions may start lower, while experienced assistants or those in larger organizations can earn higher wages, often with additional benefits such as health insurance and paid time off.

Is being an EA a stressful job?

A desk assistant role typically involves managing administrative tasks, coordinating schedules, and handling communication, which can be demanding during busy periods. The level of stress depends on workload, environment, and organizational support, but strong organizational skills and time management can help mitigate stress levels.

What is the difference between Desk Assistant vs Receptionist?

AspectDesk AssistantReceptionist
Required CredentialsHigh school diploma or equivalent; some roles may require basic computer skillsHigh school diploma; customer service skills often preferred
Work EnvironmentOffice, hospital, school, or hotel front deskFront desk, office reception, hotel lobby, healthcare facilities
Employer & Industry UsageEducational institutions, healthcare, corporate offices, hospitalityHotels, healthcare, corporate offices, government buildings
Common Search & Comparison IntentYesYes

The main difference between a Desk Assistant and a Receptionist lies in their typical work environments and specific responsibilities. While both roles involve front desk duties and customer interaction, Desk Assistants often support administrative tasks in educational or healthcare settings, whereas Receptionists primarily handle guest or visitor reception in hospitality or corporate environments. Understanding these distinctions can help job seekers identify the right role for their skills and career goals.

What are some common challenges faced by Desk Assistants, and how can they effectively manage them?

Desk Assistants often handle multiple tasks simultaneously, such as greeting visitors, managing phone calls, and coordinating schedules. One common challenge is balancing these competing priorities while maintaining a positive and professional demeanor. Effective Desk Assistants use strong organizational skills, prioritize urgent requests, and communicate clearly with both team members and visitors. Adapting quickly to changing situations and using available technology can also help manage a fast-paced environment.

What are the key skills and qualifications needed to thrive as a Desk Assistant, and why are they important?

To thrive as a Desk Assistant, you need strong organizational skills, attention to detail, and basic administrative knowledge, often supported by a high school diploma or equivalent. Familiarity with office software like Microsoft Office Suite, phone systems, and scheduling tools is typically required. Excellent communication, a customer-service mindset, and the ability to multitask set outstanding Desk Assistants apart. These skills ensure efficient front-desk operations, positive visitor experiences, and effective support for office staff.

Can I be a receptionist with no experience?

Yes, many receptionist positions, including desk assistant roles, do not require prior experience. Employers often provide on-the-job training and look for basic skills such as communication, organization, and a professional appearance. Having a high school diploma or equivalent is typically sufficient to start in this role.

What is the easiest desk job to get?

A desk assistant position is generally considered one of the easiest desk jobs to obtain, often requiring minimal experience and basic organizational or customer service skills. These roles typically involve administrative support, data entry, or greeting visitors, and may require familiarity with office software. They are suitable for entry-level job seekers and often have flexible schedules.

What are desk assistants?

Desk assistants are support staff who help manage the front desk or reception area of an organization. Their duties typically include greeting visitors, answering phone calls, handling inquiries, sorting mail, and providing administrative support to other staff members. Desk assistants play a vital role in ensuring smooth day-to-day operations and creating a welcoming environment for guests and employees alike.
What are the most commonly searched types of Desk jobs in Rochester, NY? The most popular types of Desk jobs in Rochester, NY are:
What are popular job titles related to Desk Assistant jobs in Rochester, NY? For Desk Assistant jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Desk Assistant jobs in Rochester, NY look for? The top searched job categories for Desk Assistant jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Desk Assistant jobs? Cities near Rochester, NY with the most Desk Assistant job openings:
Desk Assistant jobs near you
Infographic showing various Desk Assistant job openings in Rochester, NY as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $42,778 per year, or $20.6 per hour.

Front Desk Coordinator

Vitana Pediatric & Orthodontic Partners

Rochester, NY

$16 - $20.75/hr

Full-time

Posted 9 days ago

Job description

Comella Orthodontics is looking for a friendly, energetic, and professional Front Desk Coordinator to join our growing team!

We are seeking a positive and upbeat individual who enjoys working with patients and families and thrives in a fast-paced environment. The ideal candidate is highly organized, a quick learner, and able to multitask while delivering exceptional customer service. Spanish-speaking candidates are strongly preferred.

Dental experience is a plus, but we are open to training the right person with a strong customer service background and a willingness to learn.

Responsibilities:

  • Greet and check in patients
  • Answer phones and schedule appointments
  • Verify insurance and collect payments
  • Maintain patient records and documentation
  • Coordinate with the clinical team to ensure smooth patient flow
  • Provide outstanding customer service to patients and families

Qualifications:

  • Bilingual in Spanish preferred
  • Strong communication and interpersonal skills
  • Professional, friendly, and energetic personality
  • Ability to multitask in a fast-paced office
  • Dental experience preferred, but not required
  • Excellent customer service skills

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.