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Medical Desk Jobs in Rochester, NY (NOW HIRING)

Monroe Community College

Night Desk Attendant

Rochester, NY · On-site

$12.75 - $16.50/hr

... medical emergencies, and disruptive incidents. * Enforce PNG List. * Be knowledgeable of and adhere to all policies and procedures outlined in the MCCA Employee Handbook, Housing Policy Manual, MCC ...

Planet Fitness

Front Desk Associate

Irondequoit, NY · On-site

$16/hr

Front Desk Associate Planet Fitness, a private equity backed fitness retailer, is seeking ... Company contribution towards health benefits including Medical, Dental, Vision, LTD, STD and ...

Planet Fitness

Front Desk Associate

Canandaigua, NY

$16/hr

Front Desk Associate Planet Fitness, a private equity backed fitness retailer, is seeking ... Company contribution towards health benefits including Medical, Dental, Vision, LTD, STD and ...

Planet Fitness

Front Desk Associate

Rochester, NY · On-site

$16/hr

Front Desk Associate Planet Fitness, a private equity backed fitness retailer, is seeking ... Company contribution towards health benefits including Medical, Dental, Vision, LTD, STD and ...

Planet Fitness

Front Desk Associate

Batavia, NY · On-site

$16/hr

Front Desk Associate Planet Fitness, a private equity backed fitness retailer, is seeking ... Company contribution towards health benefits including Medical, Dental, Vision, LTD, STD and ...

Planet Fitness

Front Desk Associate

Gates, NY

$16/hr

Front Desk Associate Planet Fitness, a private equity backed fitness retailer, is seeking ... Company contribution towards health benefits including Medical, Dental, Vision, LTD, STD and ...

Empower Aesthetics

Front Desk

Rochester, NY · On-site

$13.75 - $17.75/hr

Description Monroe Med Spa we work hard to create a unique and elevated experience that is all ... We are currently searching for a Front Desk Associate for our Rochester, NY location. In this ...

Empower Aesthetics

Front Desk

Rochester, NY · On-site

$19 - $21/hr

Description Monroe Med Spa we work hard to create a unique and elevated experience that is all ... We are currently searching for a Front Desk Associate for our Rochester, NY location. In this ...

Monroe Medspa

Front Desk

Rochester, NY

$19 - $21/hr

Description Description Monroe Med Spa we work hard to create a unique and elevated experience that ... We are currently searching for a Front Desk Associate for our Rochester, NY location. In this ...

HHUNY, Inc.

Help Desk Support Specialist

Rochester, NY · Remote

$25 - $28.85/hr

The Help Desk Support Specialist is assigned to support HHUNY by aiding HHUNY staff, care ... medical, dental and vision coverage, 401(K) retirement savings plan with 6% employer match, a fully ...

Dave & Buster's

Host Front Desk

Rochester, NY · On-site

$13.75 - $18.50/hr

Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our front desk and host position ensures ...

Dave & Buster's, Inc.

Host Front Desk

Rochester, NY · On-site

$13.75 - $18.50/hr

Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our front desk and host position ensures ...

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All JobsMedical Desk JobsMedical Desk Jobs in Rochester, NY

Medical Desk information

See Rochester, NY salary details

$12

$22

$33

How much do medical desk jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for medical desk in Rochester, NY is $22.84, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.62 per hour, depending on experience, location, and employer.

What is a medical desk?

Medical desk jobs typically refer to administrative positions in healthcare settings such as hospitals, clinics, or doctors' offices. These roles involve tasks like scheduling appointments, managing patient records, answering phones, verifying insurance, and assisting both patients and medical staff with clerical needs. Medical desk staff play a crucial role in ensuring the smooth operation of healthcare facilities, often serving as the first point of contact for patients. Strong organizational and communication skills are important for success in these positions.

What are the key skills and qualifications needed to thrive as a medical desk professional, and why are they important?

To thrive as a Medical Desk professional, you need strong organizational skills, attention to detail, and knowledge of medical terminology, typically supported by a high school diploma or relevant experience. Familiarity with medical scheduling software, electronic health records (EHR) systems, and insurance billing platforms is often required. Excellent communication, multitasking, and customer service skills help you interact effectively with patients and healthcare staff. These skills ensure efficient office operations, accurate patient information handling, and a positive experience for both patients and the clinical team.

What are some common challenges faced by medical desk professionals, and how can they be effectively managed?

Medical Desk professionals often juggle multiple responsibilities such as scheduling appointments, managing patient records, and handling inquiries, which can lead to periods of high stress and frequent interruptions. Effective time management and strong organizational skills are essential to manage these demands. Building familiarity with electronic health record (EHR) systems and maintaining clear communication with both healthcare staff and patients can also help streamline tasks and reduce errors. Many employers provide on-the-job training and mentorship to help new staff adapt quickly and feel supported.

What is the difference between Medical Desk vs Medical Assistant?

AspectMedical DeskMedical Assistant
CertificationsNone required, often on-the-job trainingCertified or trained through accredited programs
Work EnvironmentReception areas, administrative officesClinics, hospitals, outpatient facilities
Primary ResponsibilitiesScheduling, patient check-in, administrative tasksClinical tasks, patient care, assisting healthcare providers
Industry UsageAdministrative support in healthcare settingsDirect patient care and clinical support

Medical Desk roles focus on administrative and clerical tasks within healthcare facilities, often requiring minimal formal certification. Medical Assistants perform both administrative and clinical duties, usually with certification or training, and work directly with patients in clinical settings. While both roles support healthcare operations, Medical Desk positions are more administrative, whereas Medical Assistants are involved in patient care activities.

How do I become a medical desk with no experience?

To become a medical desk clerk with no experience, focus on developing strong organizational and communication skills, and consider completing a relevant certification or training program. Entry-level positions often require basic computer proficiency and a high school diploma or equivalent. Gaining familiarity with medical terminology and office software can improve your chances of securing the role.

Is a medical desk a good career?

A medical desk role typically involves administrative tasks such as scheduling, patient record management, and insurance processing in healthcare settings. It can be a stable career with opportunities for advancement and requires strong organizational and communication skills, often supported by familiarity with electronic health records systems. Job satisfaction depends on individual preferences for administrative work and the work environment.

What are popular job titles related to Medical Desk jobs in Rochester, NY?

For Medical Desk jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Medical Desk jobs in Rochester, NY look for?

The top searched job categories for Medical Desk jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Medical Desk jobs?

Cities near Rochester, NY with the most Medical Desk job openings:

Medical Desk jobs near you
Infographic showing various Medical Desk job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 16% Part Time, and 7% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $47,512 per year, or $22.8 per hour.

Night Desk Attendant

Monroe Community College Association

Rochester, NY • On-site

$16/hr

Part-time

Re-posted 12 days ago

Job description

Position Title: Night Desk Attendant
Department: Public Safety / Housing and Residence Life
Reports to: Lieutenant, Public Safety
Primary Responsibilities:
The Night Desk Attendant plays a vital role in maintaining a safe, secure, and comfortable residence hall environment for Monroe Community College students. This position focuses on general reception, administrative support, and critical safety and security functions during evening and overnight hours, contributing directly to the well-being and success of MCC's diverse student population.
Specific Responsibilities:
Safety and Security
  • Maintain an active awareness of residence hall surroundings and the general environment, ensuring that non-resident visitors and guests are appropriately checked in according to established procedures. This includes verifying photo ID for all guests and residents.
  • Conduct bag checks of individuals entering the residence halls as per established Public Safety and Housing policies to ensure the security of the building.
  • Report all unusual, suspicious, or unsafe behavior/activities to residence hall staff (Resident Director, Graduate Assistants, Resident Assistants) and/or Public Safety immediately.
  • Assist Housing and Residence Life staff and Public Safety in responding to emergency situations, including but not limited to fire alarms, medical emergencies, and disruptive incidents.
  • Enforce PNG List.
  • Be knowledgeable of and adhere to all policies and procedures outlined in the MCCA Employee Handbook, Housing Policy Manual, MCC Student Handbook, Emergency Operations Guide, and other relevant college policies.
  • Ensure that only authorized personnel are in the desk area.
  • Assist Public Safety and Photo ID in maintaining proper student access to the residence halls using the Security Desk system.

Reception and Administrative Support
  • Serve as the primary point of contact at the residence hall Night Desk Attendant desk during scheduled hours.
  • Respond and report out any concerns to Public Safety using the provide technology, documenting observations, concerns, and reminders for subsequent shifts.
  • Maintain the Visitor Log, accurately logging guests and checking for banned visitors.
  • Ensure the desk area is left in a neat and orderly manner at the end of each shift.

Customer Service and Communication
  • Maintain a professional, courteous, attentive, and responsive demeanor at all times when interacting with students, staff, and visitors.
  • Reflect a positive attitude and actively support all Housing and Residence Life and College policies.
  • Observe confidentiality rules at all times and without exception regarding student information and incidents.
  • Collaborate effectively with Resident Directors, Graduate Assistants, Resident Assistants, Public Safety officers, and other college personnel to ensure a seamless and supportive living environment.

Required Qualifications
  • Currently enrolled full-time as a Monroe Community College student.
  • High School Diploma or equivalent.
  • Strong interpersonal, verbal, and written communication skills.
  • Ability to work independently and exercise sound judgment during evening and overnight hours.
  • Demonstrated computer software skills including Microsoft Office and Outlook.
  • Ability to remain active, alert, and energetic during evening and overnight shifts.
  • Proven ability to handle routine inquiries, provide accurate information, and direct individuals to appropriate resources.
  • Must be available to work late evening to early morning shifts (anytime between 8:30 PM - 2:00 AM).
  • May be required to rotate assignment locations between residence halls.
  • Ability to attend and participate in all mandatory staff meetings and training sessions that impact Night Desk Attendant duties and responsibilities.

Preferred Qualifications
  • Minimum of one (1) year of experience in a customer service, administrative, or front desk role within a fast-paced environment.
  • Ability to lift and carry up to 20 pounds occasionally.
  • Familiarity with campus safety procedures and emergency protocols.
  • CPR/First Aid certification.
  • Demonstrated problem-solving skills and ability to de-escalate difficult situations calmly and effectively.

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