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Medical Desk Jobs in Rochester, NY (NOW HIRING)

Pittsford Dermatology PLLC

Be Seen First

Medical Receptionist

Pittsford, NY · On-site

$16 - $16.50/hr

Pittsford Dermatology is seeking an experienced Front Desk Reception/Medical Assistant who is conscientious and highly organized. Office hours are (Monday, Tuesday, Thursday 8:30 am - to about 5 pm ...

Pittsford Dermatology PLLC

Be Seen First

Medical Receptionist

Pittsford, NY · On-site

$16 - $16.50/hr

Pittsford Dermatology is seeking an experienced Front Desk Reception/Medical Assistant who is conscientious and highly organized. Office hours are (Monday, Tuesday, Thursday 8:30 am - to about 5 pm ...

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All JobsMedical Desk JobsMedical Desk Jobs in Rochester, NY

Medical Desk information

See Rochester, NY salary details

$12

$22

$33

How much do medical desk jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for medical desk in Rochester, NY is $22.84, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.62 per hour, depending on experience, location, and employer.

How do I become a medical desk with no experience?

To become a medical desk clerk with no experience, focus on developing strong organizational and communication skills, and consider completing a relevant certification or training program. Entry-level positions often require basic computer proficiency and knowledge of medical terminology, which can be learned on the job or through online courses.

Is a medical desk a good career?

A medical desk role typically involves administrative tasks such as scheduling, patient record management, and insurance processing in healthcare settings. It can be a stable career with opportunities for advancement and requires strong organizational and communication skills, often supported by familiarity with electronic health records systems. Job satisfaction depends on individual preferences for administrative work and the work environment.

What are some common challenges faced by medical desk professionals, and how can they be effectively managed?

Medical Desk professionals often juggle multiple responsibilities such as scheduling appointments, managing patient records, and handling inquiries, which can lead to periods of high stress and frequent interruptions. Effective time management and strong organizational skills are essential to manage these demands. Building familiarity with electronic health record (EHR) systems and maintaining clear communication with both healthcare staff and patients can also help streamline tasks and reduce errors. Many employers provide on-the-job training and mentorship to help new staff adapt quickly and feel supported.

What is the difference between Medical Desk vs Medical Assistant?

AspectMedical DeskMedical Assistant
CertificationsNone required, often on-the-job trainingCertified or trained through accredited programs
Work EnvironmentReception areas, administrative officesClinics, hospitals, outpatient facilities
Primary ResponsibilitiesScheduling, patient check-in, administrative tasksClinical tasks, patient care, assisting healthcare providers
Industry UsageAdministrative support in healthcare settingsDirect patient care and clinical support

Medical Desk roles focus on administrative and clerical tasks within healthcare facilities, often requiring minimal formal certification. Medical Assistants perform both administrative and clinical duties, usually with certification or training, and work directly with patients in clinical settings. While both roles support healthcare operations, Medical Desk positions are more administrative, whereas Medical Assistants are involved in patient care activities.

What is a medical desk?

Medical desk jobs typically refer to administrative positions in healthcare settings such as hospitals, clinics, or doctors' offices. These roles involve tasks like scheduling appointments, managing patient records, answering phones, verifying insurance, and assisting both patients and medical staff with clerical needs. Medical desk staff play a crucial role in ensuring the smooth operation of healthcare facilities, often serving as the first point of contact for patients. Strong organizational and communication skills are important for success in these positions.

What are the key skills and qualifications needed to thrive as a medical desk professional, and why are they important?

To thrive as a Medical Desk professional, you need strong organizational skills, attention to detail, and knowledge of medical terminology, typically supported by a high school diploma or relevant experience. Familiarity with medical scheduling software, electronic health records (EHR) systems, and insurance billing platforms is often required. Excellent communication, multitasking, and customer service skills help you interact effectively with patients and healthcare staff. These skills ensure efficient office operations, accurate patient information handling, and a positive experience for both patients and the clinical team.
What are popular job titles related to Medical Desk jobs in Rochester, NY? For Medical Desk jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Medical Desk jobs in Rochester, NY look for? The top searched job categories for Medical Desk jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Medical Desk jobs? Cities near Rochester, NY with the most Medical Desk job openings:
Medical Desk jobs near you
Infographic showing various Medical Desk job openings in Rochester, NY as of August 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 100% In-person job distribution, with an average salary of $47,512 per year, or $22.8 per hour.

Front Desk Supervisor (Full-Time)

Seagate Hospitality Group LLC

Canandaigua, NY • On-site

$16.25 - $20.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New

Job description

Why Work at The Lake House?
Employment at The Lake House offers a beautiful place to work in a fun, team-oriented, professional setting! Advantages of being a Lake House team member include:
  • Paid Time Off during your first full calendar year for Full Time employees!
  • Medical, Dental and Vision Benefits for Full Time employees!
  • 401k with up to 4% Employer Match!
  • Membership Discounts to the Sands Family YMCA
  • FREE Lunch and/or Dinner during your shift!
  • Robust and formalized training program to get you doing what you love as soon as possible!
  • Rooms, Food & Bev, and Spa Discounts at The Lake House!
  • Many Employee Discounts at The Lake House and through LifeMart!
  • Company sponsored Community Service and Wellness Events!
Job Title: Front Desk Supervisor
Department: Rooms Division
Reports To: Front Office Manager
Location: The Lake House on Canandaigua
Status: Full-Time | Hourly | Flexible Schedule (including Night Audit coverage)
Position Summary:
The Front Desk Supervisor plays a key leadership role in ensuring a seamless guest experience throughout all phases of arrival and departure. This position assists in the daily supervision of the Front Office team, coordinates with other departments to ensure operational excellence, and maintains the highest level of guest satisfaction and brand standards. The role also includes Night Audit coverage, requiring the ability to perform balancing, reporting, and overnight operational responsibilities.
Essential Duties and Responsibilities:
  • Supervise and support daily Front Office operations, ensuring efficient and courteous guest service at all times.
  • Serve as the Manager on Duty during assigned shifts, including overnight audit shifts.
  • Balance daily revenue and prepare accurate financial reports in accordance with property and company standards.
  • Train, coach, and mentor Front Office Agents to deliver exceptional guest service and maintain accuracy in reservations, billing, and cash handling.
  • Respond promptly and professionally to guest inquiries, concerns, and service recovery situations.
  • Ensure all shift checklists, reports, and logs are completed accurately and communicated effectively between shifts.
  • Collaborate with Housekeeping, Engineering, and Food & Beverage teams to ensure smooth operations and timely room readiness.
  • Maintain knowledge of hotel services, rates, and promotions, and promote upselling and loyalty program enrollment.
  • Monitor front office systems and equipment, ensuring functionality and timely resolution of issues.
  • Support a culture of teamwork, accountability, and operational excellence.
Qualifications:
  • Minimum of 1-2 years of Front Desk or Guest Services experience, with at least 6 months in a leadership or supervisory role preferred.
  • Prior Night Audit or accounting experience strongly desired.
  • Strong knowledge of hotel PMS (e.g., Infor, Opera, Maestro, OnQ, or similar).
  • Excellent communication, problem-solving, and organizational skills.
  • Ability to work a flexible schedule, including weekends, holidays, and overnight shifts.
  • High attention to detail and the ability to balance multiple priorities under pressure.
  • Professional appearance and demeanor consistent with luxury service standards.
Physical Requirements:
  • Ability to stand for extended periods and work overnight hours as needed.
  • Lift, carry, or move up to 25 lbs. occasionally.

The Lake House believes in equal opportunity for all and is committed to ensuring all individuals have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.

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