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Medical Desk Jobs in Rochester, NY (NOW HIRING)

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Medical Desk information

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$12

$22

$33

How much do medical desk jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for medical desk in Rochester, NY is $22.84, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.62 per hour, depending on experience, location, and employer.

How do I become a medical desk with no experience?

To become a medical desk clerk with no experience, focus on developing strong organizational and communication skills, and consider completing a relevant certification or training program. Entry-level positions often require basic computer proficiency and knowledge of medical terminology, which can be learned on the job or through online courses.

Is a medical desk a good career?

A medical desk role typically involves administrative tasks such as scheduling, patient record management, and insurance processing in healthcare settings. It can be a stable career with opportunities for advancement and requires strong organizational and communication skills, often supported by familiarity with electronic health records systems. Job satisfaction depends on individual preferences for administrative work and the work environment.

What are some common challenges faced by medical desk professionals, and how can they be effectively managed?

Medical Desk professionals often juggle multiple responsibilities such as scheduling appointments, managing patient records, and handling inquiries, which can lead to periods of high stress and frequent interruptions. Effective time management and strong organizational skills are essential to manage these demands. Building familiarity with electronic health record (EHR) systems and maintaining clear communication with both healthcare staff and patients can also help streamline tasks and reduce errors. Many employers provide on-the-job training and mentorship to help new staff adapt quickly and feel supported.

What is the difference between Medical Desk vs Medical Assistant?

AspectMedical DeskMedical Assistant
CertificationsNone required, often on-the-job trainingCertified or trained through accredited programs
Work EnvironmentReception areas, administrative officesClinics, hospitals, outpatient facilities
Primary ResponsibilitiesScheduling, patient check-in, administrative tasksClinical tasks, patient care, assisting healthcare providers
Industry UsageAdministrative support in healthcare settingsDirect patient care and clinical support

Medical Desk roles focus on administrative and clerical tasks within healthcare facilities, often requiring minimal formal certification. Medical Assistants perform both administrative and clinical duties, usually with certification or training, and work directly with patients in clinical settings. While both roles support healthcare operations, Medical Desk positions are more administrative, whereas Medical Assistants are involved in patient care activities.

What is a medical desk?

Medical desk jobs typically refer to administrative positions in healthcare settings such as hospitals, clinics, or doctors' offices. These roles involve tasks like scheduling appointments, managing patient records, answering phones, verifying insurance, and assisting both patients and medical staff with clerical needs. Medical desk staff play a crucial role in ensuring the smooth operation of healthcare facilities, often serving as the first point of contact for patients. Strong organizational and communication skills are important for success in these positions.

What are the key skills and qualifications needed to thrive as a medical desk professional, and why are they important?

To thrive as a Medical Desk professional, you need strong organizational skills, attention to detail, and knowledge of medical terminology, typically supported by a high school diploma or relevant experience. Familiarity with medical scheduling software, electronic health records (EHR) systems, and insurance billing platforms is often required. Excellent communication, multitasking, and customer service skills help you interact effectively with patients and healthcare staff. These skills ensure efficient office operations, accurate patient information handling, and a positive experience for both patients and the clinical team.
What cities near Rochester, NY are hiring for Medical Desk jobs? Cities near Rochester, NY with the most Medical Desk job openings:
Infographic showing various Medical Desk job openings in Rochester, NY as of August 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 100% In-person job distribution, with an average salary of $47,512 per year, or $22.8 per hour.

Customer Service Desk PM

Honeoye Falls Market Place

Honeoye Falls, NY • On-site

$18 - $20/hr

Part-time

Retirement

Re-posted 23 days ago


Job description

Join Honeoye Falls Market Place as a team member in Honeoye Falls, NY, where your contributions are valued and your development is prioritized. This role is perfect for part-time college students, recent graduates, retirees, and those re-entering the workforce, offering flexible hours to fit your schedule. With competitive pay ranging from $18.00 to $20.00 per hour, you can earn a respectable income while gaining invaluable experience in the grocery industry.
Working with a team dedicated to community engagement and accountability provides an enriching experience that enhances your professional skills. You will be part of a customer-focused environment where your input helps shape our market's success. You can get great benefits such as 401(K), Competitive Salary, Paid Sick Leave, and Employee Discounts. We invite you to apply and embark on a rewarding journey with us at Honeoye Falls Market Place, where each day offers new opportunities for growth and engagement.
Let us introduce ourselves
Honeoye Falls Marketplace and Mendon Meadows has been a family run business for over 30 years. Our company motto is we CARE (Community, Accountability, Respect, Engagement). We continue to grow by implementing our core company values alongside our team daily. One of our keys to great success is hiring excellent employees who we believe have the skills and potential to be successful.
Your day to day as a Customer Service Desk Clerk - HFMP
At Honeoye Falls Market Place, every store position plays a crucial role in our ongoing success, contributing significantly to the customer experience. As a team member, you will be dedicated to providing customers with fresh, high-quality products that meet their needs and expectations. Your efforts not only enhance customer satisfaction but also foster loyalty, ensuring that customers return time and time again. By becoming part of our team, you will help uphold our commitment to quality and service, directly impacting the thriving community we serve. Your contributions are vital to maintaining the standard of excellence that defines Honeoye Falls Market Place.
Are you a good fit for this position?
To be successful in a position at Honeoye Falls Market Place, candidates must demonstrate a range of essential skills and attributes. Reliability is paramount; regular and predictable attendance is crucial to the team's success. Candidates should have the flexibility to work a minimum of two weekdays and one weekend day. While grocery and retail experience is preferred, exceptional communication skills and a highly motivated demeanor are key to fostering a positive customer experience. Ideal team members are collaborative and capable of working independently when required.
Multitasking, focus, and efficiency are essential as you navigate various responsibilities throughout the day. Additionally, candidates must be physically prepared to stand, walk, lift, and bend for extended periods, and they should either have the ability to reliably commute or be planning to relocate before starting employment. These skills and attributes align with our commitment to quality service and community engagement at Honeoye Falls Market Place.
Are you ready for an exciting opportunity?
So, what do you think? If you feel this is the right job for you, go ahead and apply! We look forward to meeting you!
Honeoye Falls Marketplace and Mendon Meadows is an Equal Opportunity Employer. We provide opportunities to people without discrimination due to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or any other applicable federal, state or local protected statuses.
These protections extend to all of our management practices including recruitment and hiring practices, appraisal systems, promotions, training, and career development programs. Honeoye Falls Marketplace and Mendon Meadows will make reasonable accommodations to employees and applicants with disabilities, and for religious observances and practices.