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Desk Assistant Jobs in Rochester, NY (NOW HIRING)

HHUNY, Inc.

Help Desk Support Specialist

Rochester, NY · Remote

$25 - $28.85/hr

The Help Desk Support Specialist is assigned to support HHUNY by aiding HHUNY staff, care management agencies and HHUNY providers. The position will provide support for Netsmart CareManager, Okta ...

Empower Aesthetics

Front Desk

Rochester, NY · On-site

$19 - $21/hr

We are currently searching for a Front Desk Associate for our Rochester, NY location. In this position, you will support the company's mission and contribute to a positive work environment. You must ...

Monroe Medspa

Front Desk

Rochester, NY · On-site

$19 - $21/hr

We are currently searching for a Front Desk Associate for our Rochester, NY location. In this position, you will support the company's mission and contribute to a positive work environment. You must ...

Empower Aesthetics

Front Desk

Rochester, NY · On-site

$13.75 - $17.75/hr

We are currently searching for a Front Desk Associate for our Rochester, NY location. In this position, you will support the company's mission and contribute to a positive work environment. You must ...

Schulte

Front Desk (AM & PM)

Pittsford, NY · On-site

$13.50 - $17/hr

Keep front desk area clean and organized. * Assisting with lobby activation as needed. * Utilize proper procedures when handling guest PPI data. * Follow checklist when going through check in or ...

New

Schulte Companies

Front Desk (AM & PM)

Pittsford, NY

$13.50 - $17/hr

Keep front desk area clean and organized. * Assisting with lobby activation as needed. * Utilize proper procedures when handling guest PPI data. * Follow checklist when going through check in or ...

New

Schulte Companies

Front Desk (AM & PM)

Pittsford, NY · On-site

$13.50 - $17/hr

Keep front desk area clean and organized. * Assisting with lobby activation as needed. * Utilize proper procedures when handling guest PPI data. * Follow checklist when going through check in or ...

New

AMF

Greeter / Counter Desk Attendant

Rochester, NY · On-site

$16 - $17.50/hr

Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with ... * Assist our guests with basic bowling instruction (no, you don't need to show them your trick ...

Schulte

Front Desk (AM & PM)

Pittsford, NY · On-site

$13.50 - $17/hr

Keep front desk area clean and organized. * Assisting with lobby activation as needed. * Utilize proper procedures when handling guest PPI data. * Follow checklist when going through check in or ...

New

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All JobsDesk JobsDesk Assistant JobsDesk Assistant Jobs in Rochester, NY

Desk Assistant information

See Rochester, NY salary details

$10

$20

$32

How much do desk assistant jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for desk assistant in Rochester, NY is $20.57, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.79 per hour, depending on experience, location, and employer.

What is the difference between Desk Assistant vs Receptionist?

AspectDesk AssistantReceptionist
Required CredentialsHigh school diploma or equivalent; some roles may require basic computer skillsHigh school diploma; customer service skills often preferred
Work EnvironmentOffice, hospital, school, or hotel front deskFront desk, office reception, hotel lobby, healthcare facilities
Employer & Industry UsageEducational institutions, healthcare, corporate offices, hospitalityHotels, healthcare, corporate offices, government buildings
Common Search & Comparison IntentYesYes

The main difference between a Desk Assistant and a Receptionist lies in their typical work environments and specific responsibilities. While both roles involve front desk duties and customer interaction, Desk Assistants often support administrative tasks in educational or healthcare settings, whereas Receptionists primarily handle guest or visitor reception in hospitality or corporate environments. Understanding these distinctions can help job seekers identify the right role for their skills and career goals.

What are some common challenges faced by desk assistants, and how can they effectively manage them?

Desk Assistants often handle multiple tasks simultaneously, such as greeting visitors, managing phone calls, and coordinating schedules. One common challenge is balancing these competing priorities while maintaining a positive and professional demeanor. Effective Desk Assistants use strong organizational skills, prioritize urgent requests, and communicate clearly with both team members and visitors. Adapting quickly to changing situations and using available technology can also help manage a fast-paced environment.

What are the key skills and qualifications needed to thrive as a desk assistant, and why are they important?

To thrive as a Desk Assistant, you need strong organizational skills, attention to detail, and basic administrative knowledge, often supported by a high school diploma or equivalent. Familiarity with office software like Microsoft Office Suite, phone systems, and scheduling tools is typically required. Excellent communication, a customer-service mindset, and the ability to multitask set outstanding Desk Assistants apart. These skills ensure efficient front-desk operations, positive visitor experiences, and effective support for office staff.

What is a desk assistant?

Desk assistants are support staff who help manage the front desk or reception area of an organization. Their duties typically include greeting visitors, answering phone calls, handling inquiries, sorting mail, and providing administrative support to other staff members. Desk assistants play a vital role in ensuring smooth day-to-day operations and creating a welcoming environment for guests and employees alike.
What are the most commonly searched types of Desk jobs in Rochester, NY? The most popular types of Desk jobs in Rochester, NY are:
What are popular job titles related to Desk Assistant jobs in Rochester, NY? For Desk Assistant jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Desk Assistant jobs in Rochester, NY look for? The top searched job categories for Desk Assistant jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Desk Assistant jobs? Cities near Rochester, NY with the most Desk Assistant job openings:
Desk Assistant jobs near you
Infographic showing various Desk Assistant job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 1% Temporary, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,778 per year, or $20.6 per hour.

Front Desk Night Audit Agent

Marriott Rochester Airport

Rochester, NY • On-site

$17 - $19/hr

Other

Posted 14 days ago

Job description

The Marriott Rochester Airport is currently hiring a Front Desk/Night Audit Agent. In this role, you will split time between supporting the Front Office and Night Audit operations. Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today! Responsibilities: • Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers • Bookkeeping: keep accurate records of all hotel guest account information • Field customer complaints when necessary • Communicate with housekeeping to make sure guest rooms are ready • Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs Qualifications: • Exhibits working knowledge of Microsoft Office and reservation management systems • Must have graduated high school, received a GED or equivalent • Has experience answering telephone calls and troubleshooting stressful situations • At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred • Displays impeccable interpersonal, time management, organizational skills, and customer service skills Compensation: $17 - $19 hourly

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