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Desk Assistant Jobs in Rochester, NY (NOW HIRING)

The Help Desk Support Specialist is assigned to support HHUNY by aiding HHUNY staff, care management agencies and HHUNY providers. The position will provide support for Netsmart CareManager, Okta ...

Front Desk

Rochester, NY · On-site

$19 - $21/hr

We are currently searching for a Front Desk Associate for our Rochester, NY location. In this position, you will support the company's mission and contribute to a positive work environment. You must ...

We are currently searching for a Front Desk Associate for our Rochester, NY location. In this position, you will support the company's mission and contribute to a positive work environment. You must ...

Front Desk

Rochester, NY · On-site

$13.75 - $17.75/hr

We are currently searching for a Front Desk Associate for our Rochester, NY location. In this position, you will support the company's mission and contribute to a positive work environment. You must ...

Front Desk (AM & PM)

Pittsford, NY · On-site

$13.50 - $17/hr

Keep front desk area clean and organized. * Assisting with lobby activation as needed. * Utilize proper procedures when handling guest PPI data. * Follow checklist when going through check in or ...

New

Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with ... * Assist our guests with basic bowling instruction (no, you don't need to show them your trick ...

Front Desk Supervisor

Victor, NY

$16.25 - $21/hr

Assign specific duties to staff for efficient operation of department. * Assist in training new ... In-depth knowledge of hotel Front Desk operations * Basic math skills * Ability to communicate ...

New

Front Desk Agent

Rochester, NY

$13.75 - $17.50/hr

Have knowledge of emergency procedures and assist as needed. * Handle check-ins and checkouts in a ... Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.

Front Desk Agent

Rochester, NY · On-site

$14 - $17.75/hr

Have knowledge of emergency procedures and assist as needed. * Handle check-ins and checkouts in a ... Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.

Front Desk Agent

Rochester, NY

$13.75 - $17.50/hr

Have knowledge of emergency procedures and assist as needed. * Handle check-ins and checkouts in a ... Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.

Showing results 41-60

Desk Assistant information

See Rochester, NY salary details

$10

$20

$32

How much do desk assistant jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for desk assistant in Rochester, NY is $20.57, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.79 per hour, depending on experience, location, and employer.

What is the difference between Desk Assistant vs Receptionist?

AspectDesk AssistantReceptionist
Required CredentialsHigh school diploma or equivalent; some roles may require basic computer skillsHigh school diploma; customer service skills often preferred
Work EnvironmentOffice, hospital, school, or hotel front deskFront desk, office reception, hotel lobby, healthcare facilities
Employer & Industry UsageEducational institutions, healthcare, corporate offices, hospitalityHotels, healthcare, corporate offices, government buildings
Common Search & Comparison IntentYesYes

The main difference between a Desk Assistant and a Receptionist lies in their typical work environments and specific responsibilities. While both roles involve front desk duties and customer interaction, Desk Assistants often support administrative tasks in educational or healthcare settings, whereas Receptionists primarily handle guest or visitor reception in hospitality or corporate environments. Understanding these distinctions can help job seekers identify the right role for their skills and career goals.

What are some common challenges faced by desk assistants, and how can they effectively manage them?

Desk Assistants often handle multiple tasks simultaneously, such as greeting visitors, managing phone calls, and coordinating schedules. One common challenge is balancing these competing priorities while maintaining a positive and professional demeanor. Effective Desk Assistants use strong organizational skills, prioritize urgent requests, and communicate clearly with both team members and visitors. Adapting quickly to changing situations and using available technology can also help manage a fast-paced environment.

What are the key skills and qualifications needed to thrive as a desk assistant, and why are they important?

To thrive as a Desk Assistant, you need strong organizational skills, attention to detail, and basic administrative knowledge, often supported by a high school diploma or equivalent. Familiarity with office software like Microsoft Office Suite, phone systems, and scheduling tools is typically required. Excellent communication, a customer-service mindset, and the ability to multitask set outstanding Desk Assistants apart. These skills ensure efficient front-desk operations, positive visitor experiences, and effective support for office staff.

What is a desk assistant?

Desk assistants are support staff who help manage the front desk or reception area of an organization. Their duties typically include greeting visitors, answering phone calls, handling inquiries, sorting mail, and providing administrative support to other staff members. Desk assistants play a vital role in ensuring smooth day-to-day operations and creating a welcoming environment for guests and employees alike.
What are the most commonly searched types of Desk jobs in Rochester, NY? The most popular types of Desk jobs in Rochester, NY are:
What job categories do people searching Desk Assistant jobs in Rochester, NY look for? The top searched job categories for Desk Assistant jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Desk Assistant jobs? Cities near Rochester, NY with the most Desk Assistant job openings:
Infographic showing various Desk Assistant job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 1% Temporary, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,778 per year, or $20.6 per hour.

$13 - $16.50/hr

Full-time

Re-posted 27 days ago


Job description

Represents the hotel to the guest throughout all stages of the guest's stay. Determines a guest's reservation status and identifies how long the guest will stay. Helps guests complete registration cards and then assigns rooms, accommodating special requests whenever possible. Verifies the guest's method of payment and follows established credit-checking procedures. Places guest and room information in the appropriate front desk racks and communicates this information to the appropriate hotel personnel.