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Remote Desk Jobs in Rochester, NY (NOW HIRING)

HHUNY, Inc.

Help Desk Support Specialist

Rochester, NY · Remote

$25 - $28.85/hr

The Help Desk Support Specialist is assigned to support HHUNY by aiding HHUNY staff, care ... This position is fully remote, however, on limited occasion there may be a requirement to meet in ...

Athena

Remote Psychotherapist

Rochester, NY · Remote

This is a professional work environment where a computer, desk, chair, and office supplies will be provided in either office. Physical Requirements: The physical demands described here are ...

Mindex

Cloud Engineer - Remote

Rochester, NY · Remote

$7K - $120K/yr

Prolonged periods sitting at a desk and working on a computer * Occasional lifting of up to 10 lbs Work Authorization * Applicants must be authorized to work for any employer in the U.S. Mindex is ...

Mindex

Cloud Engineer - Remote

Rochester, NY · Remote

$7K - $120K/yr

Prolonged periods sitting at a desk and working on a computer * Occasional lifting of up to 10 lbs Work Authorization * Applicants must be authorized to work for any employer in the U.S. Mindex is ...

Mindex

Cloud Engineer - Remote

Rochester, NY · On-site +1

$7K - $120K/yr

Prolonged periods sitting at a desk and working on a computer * Occasional lifting of up to 10 lbs Work Authorization * Applicants must be authorized to work for any employer in the U.S. Mindex is ...

Constellation Brands

Senior Financial Analyst

Rochester, NY · On-site +1

$69.60K - $146K/yr

Ability to work at a desk and on a computer for extended periods * Reliable internet access and the ... For remote locations or positions open to multiple locations, the pay range may reflect several US ...

Constellation Brands

Data Scientist

Rochester, NY · On-site +1

$86.60K - $132.70K/yr

Sitting, working at desk/personal computer for extended periods of time * Must be at least 21 years ... For remote locations or positions open to multiple locations, the pay range may reflect several US ...

Constellation Brands

Senior Accountant

Rochester, NY · On-site +1

$74.90K - $112.30K/yr

Sitting, working at desk/personal computer for extended periods of time * Ability to travel ... For remote locations or positions open to multiple locations, the pay range may reflect several US ...

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Remote Desk information

See Rochester, NY salary details

$12

$22

$33

How much do remote desk jobs pay per hour?

As of May 31, 2026, the average hourly pay for remote desk in Rochester, NY is $22.84, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Desktop Support Specialist, and why are they important?

To thrive as a Remote Desktop Support Specialist, you need strong technical troubleshooting skills, a solid understanding of operating systems, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools such as TeamViewer, Remote Desktop Protocol (RDP), and ticketing systems is crucial. Excellent communication, patience, and problem-solving abilities help you guide users and resolve issues efficiently. These skills ensure prompt, effective technical support and customer satisfaction, which are vital for minimizing downtime and maintaining business productivity.

How does a Remote Desk role typically collaborate with other team members and departments?

In a Remote Desk position, collaboration is primarily facilitated through digital communication tools such as email, instant messaging, and video conferencing. Regular virtual meetings and project management platforms help ensure alignment and transparency across teams. Since you may not have face-to-face interactions, proactive communication and strong documentation are key to keeping projects on track and maintaining good working relationships with colleagues from various departments. Additionally, many organizations encourage remote desk employees to participate in virtual team-building activities to foster a sense of connection.

What is a Remote Desk job?

A Remote Desk job refers to a position where employees perform their duties from a location outside the traditional office environment, typically from home or another remote location. These roles often involve using computers and internet-based tools to communicate, collaborate, and complete tasks. Remote Desk jobs can range across various industries, including customer service, IT support, administration, and more. This setup allows for greater flexibility, work-life balance, and the ability to work with teams across different geographical locations.

How to make 1000 a week remotely?

To make $1000 a week remotely, individuals can pursue high-paying freelance roles such as software development, digital marketing, or consulting, which often require specialized skills and experience. Building a strong portfolio, acquiring relevant certifications, and consistently marketing services can help achieve this income level, often through multiple clients or projects.

What is the difference between Remote Desk vs Customer Support Specialist?

AspectRemote DeskCustomer Support Specialist
Required CredentialsBasic computer skills, sometimes certifications in specific softwareCustomer service training, communication skills, sometimes certifications in CRM tools
Work EnvironmentRemote, home-based setup with internet connectionRemote or in-office, often in call centers or customer service departments
Employer & Industry UsageTech companies, remote service providers, freelancing platformsRetail, telecom, tech companies, customer service centers

Remote Desk roles typically involve managing online tasks or customer inquiries remotely, often requiring basic technical skills. Customer Support Specialists focus on assisting customers via phone, chat, or email, emphasizing communication skills. While both roles can be remote, the Remote Desk role is broader, covering various online tasks, whereas Customer Support Specialists specifically handle customer interactions.

What are the most commonly searched types of Desk jobs in Rochester, NY? The most popular types of Desk jobs in Rochester, NY are:
What job categories do people searching Remote Desk jobs in Rochester, NY look for? The top searched job categories for Remote Desk jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Desk jobs? Cities near Rochester, NY with the most Remote Desk job openings:
Remote Desk jobs near you
Infographic showing various Remote Desk job openings in Rochester, NY as of May 2026, with employment types broken down into 81% Full Time, 14% Part Time, and 5% Contract. Highlights an 48% Physical, and 52% Remote job distribution, with an average salary of $47,512 per year, or $22.8 per hour.

Help Desk Support Specialist

HHUNY, Inc.

Rochester, NY • Remote

$25 - $28.85/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Job description

Position Description: The Help Desk Support Specialist is assigned to support HHUNY by aiding HHUNY staff, care management agencies and HHUNY providers. The position will provide support for Netsmart CareManager, Okta, Team Dynamix, and other HHUNY applications by HHUNY staff and external Care Management Agency staff, and ensure requestors questions get answered.
Essential Duties & Responsibilities:
Function as Netsmart CareManager internal super-user by understanding all configuration logic and how future changes impact logic, build, reporting, etc.
Provide all application support functions for system end-users.
Serves as the first line of assistance with customers in addressing technical issues. This role requires conveying technical information to users in a way they can easily understand.
Manage credentials for the systems necessary for internal and external users.
Identify trends and training opportunities based on ticket submission with HHUNY Training team.
Manage Team Dynamix incidents to completion.
Manage ticket submissions and follow up with Netsmart help desk.
Continue to optimize use of help desk tools to streamline end user support.
Facilitate ongoing communication and meetings with external vendors.
Provide Tier 1 AWS workspace and configuration support.
Perform other related duties as assigned.
This position requires the employee to be located in upstate New York, preferably within 40 miles of Rochester, NY.
This position is fully remote, however, on limited occasion there may be a requirement to meet in the office per supervisory request, including new employee onboarding.
Minimum Qualifications:
Associates degree in computer science, information technology, or a related field
Bachelors degree in a related field is preferred beyond minimum requirements
HHUNY provides administrative support and governance to five affiliated Health Homes and over 90 Care Management Agencies in New York State. HHUNY has been at the forefront of adopting a person-centered, recovery-focused delivery service model for its Health Home members.
HHUNY offers a competitive benefits package which includes 28 days of paid time off per year immediately upon hire (8.62 hours earned each pay period), 14 paid holidays, comprehensive medical, dental and vision coverage, 401(K) retirement savings plan with 6% employer match, a fully remote workforce, and an Employee Assistance Plan, just to name a few!
If you feel this is the right fit for you, come join our amazing HHUNY team!
$25.00 - $28.85 Hourly

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