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Remote Desk Jobs in Rochester, NY (NOW HIRING)

Athena

Remote Psychotherapist

Rochester, NY · Remote

This is a professional work environment where a computer, desk, chair, and office supplies will be provided in either office. Physical Requirements: The physical demands described here are ...

centralins

Middle Market Underwriter

New York, NY · Remote

Remote Position type: Full time - salary We're a team of employees passionate about delivering best ... Solid time, organizational, and desk management skills * Ability to apply advanced underwriting ...

Athena

LCSW Clinical Supervisor - Remote

Rochester, NY · Remote

This is a professional work environment where a computer, desk, chair, and office supplies will be essential. Physical Requirements The physical demands described here are representative of those ...

Constellation Brands

FP&A Manager

Rochester, NY · On-site +1

$105K - $164K/yr

Sitting, working at desk/personal computer for extended periods of time * Primary work environment ... For remote locations or positions open to multiple locations, the pay range may reflect several US ...

Constellation Brands

Senior Financial Analyst

Rochester, NY · On-site +1

$69K - $146K/yr

Ability to work at a desk and on a computer for extended periods * Reliable internet access and the ... For remote locations or positions open to multiple locations, the pay range may reflect several US ...

MasTec Industrial

Engineer, E&I

Rochester, NY · On-site +1

$140K - $180K/yr

This is a remote role and can be based anywhere in the United States. Must be able to travel up to ... This position requires prolonged sitting at a desk and working at a computer. Must be able to lift ...

Constellation Brands

Senior Accountant

Rochester, NY · On-site +1

$74K - $112K/yr

Sitting, working at desk/personal computer for extended periods of time * Ability to travel ... For remote locations or positions open to multiple locations, the pay range may reflect several US ...

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Remote Desk information

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How much do remote desk jobs pay per hour?

As of Jun 25, 2026, the average hourly pay for remote desk in Rochester, NY is $22.84, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.62 per hour, depending on experience, location, and employer.

What is a Remote Desk job?

A Remote Desk job refers to a position where employees perform their duties from a location outside the traditional office environment, typically from home or another remote location. These roles often involve using computers and internet-based tools to communicate, collaborate, and complete tasks. Remote Desk jobs can range across various industries, including customer service, IT support, administration, and more. This setup allows for greater flexibility, work-life balance, and the ability to work with teams across different geographical locations.

How does a Remote Desk role typically collaborate with other team members and departments?

In a Remote Desk position, collaboration is primarily facilitated through digital communication tools such as email, instant messaging, and video conferencing. Regular virtual meetings and project management platforms help ensure alignment and transparency across teams. Since you may not have face-to-face interactions, proactive communication and strong documentation are key to keeping projects on track and maintaining good working relationships with colleagues from various departments. Additionally, many organizations encourage remote desk employees to participate in virtual team-building activities to foster a sense of connection.

What is the difference between Remote Desk vs Customer Support Specialist?

AspectRemote DeskCustomer Support Specialist
Required CredentialsBasic computer skills, sometimes certifications in specific softwareCustomer service training, communication skills, sometimes certifications in CRM tools
Work EnvironmentRemote, home-based setup with internet connectionRemote or in-office, often in call centers or customer service departments
Employer & Industry UsageTech companies, remote service providers, freelancing platformsRetail, telecom, tech companies, customer service centers

Remote Desk roles typically involve managing online tasks or customer inquiries remotely, often requiring basic technical skills. Customer Support Specialists focus on assisting customers via phone, chat, or email, emphasizing communication skills. While both roles can be remote, the Remote Desk role is broader, covering various online tasks, whereas Customer Support Specialists specifically handle customer interactions.

What are the key skills and qualifications needed to thrive as a Remote Desktop Support Specialist, and why are they important?

To thrive as a Remote Desktop Support Specialist, you need strong technical troubleshooting skills, a solid understanding of operating systems, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools such as TeamViewer, Remote Desktop Protocol (RDP), and ticketing systems is crucial. Excellent communication, patience, and problem-solving abilities help you guide users and resolve issues efficiently. These skills ensure prompt, effective technical support and customer satisfaction, which are vital for minimizing downtime and maintaining business productivity.
What are the most commonly searched types of Desk jobs in Rochester, NY? The most popular types of Desk jobs in Rochester, NY are:
What are popular job titles related to Remote Desk jobs in Rochester, NY? For Remote Desk jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote Desk jobs in Rochester, NY look for? The top searched job categories for Remote Desk jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Desk jobs? Cities near Rochester, NY with the most Remote Desk job openings:
Remote Desk jobs near you
Application Engineer - Rochester, NY

Application Engineer - Rochester, NY

Northland Controls

Pittsford, NY • On-site, Remote

$110K - $140K/yr

Other

Posted 15 days ago

Job description

Northland Controls is seeking a highly skilled Application Engineer to support and enhance regional deployments of advanced access control technologies. This remote role focuses on technical execution, product evolution, and close collaboration with engineering, security, and customer stakeholders to ensure reliable, scalable system performance.
Key Responsibilities
  • Support the development and execution of the roadmap for server rack access control systems.
  • Collaborate cross-functionally with engineering, physical security, and business stakeholders.
  • Actively participate in deployment programs, providing feedback to improve overall solutions.
  • Engage with customer architects, operations teams, and internal partners.
  • Program, manage, and support back-end access control applications and licensing.
  • Provide remote commissioning, monitoring, and technical support.
  • Perform remote break-fix activities and escalate issues to service desk or LSP support as needed.
  • Participate in ongoing system enhancements and continuous improvement initiatives.
  • Train VAR and LSP engineering teams on commissioning and break-fix processes, including on-site training when required.
  • Ensure all processes and procedures are fully documented.
  • Provide reporting and statistical data to senior leadership upon request.
  • Develop strategies for system monitoring, observability, and rapid incident response.

Qualifications
  • Hands-on experience with Lenel OnGuard access control systems (certification preferred).
  • Familiarity with biometric technologies and enterprise access control solutions.
  • Strong analytical, troubleshooting, and problem-solving skills.
  • Excellent communication skills with the ability to engage technical and non-technical stakeholders.
  • Ability to manage multiple priorities in a fast-paced, dynamic environment.
  • Proactive, collaborative mindset with a commitment to continuous learning.

Why Northland Controls
Join a world-class global security integrator trusted by some of the most innovative organisations in the world. At Northland, we value honor, teamwork, accountability, and having fun while tackling complex challenges. Our people are our greatest asset, and we're committed to delivering excellence-everywhere we operate.
Northland Controls is an equal opportunity employer.

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