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Overnight Front Desk Jobs in Rochester, NY (NOW HIRING)

Monroe Community College

Night Desk Attendant

Rochester, NY · On-site

$12.75 - $16.50/hr

... overnight hours, contributing directly to the well-being and success of MCC's diverse student ... Minimum of one (1) year of experience in a customer service, administrative, or front desk role ...

Conifer Realty LLC

Receptionist

Rochester, NY · On-site

$20 - $22/hr

In addition to front-desk responsibilities, the Receptionist provides day-to-day administrative and ... and overnight shipments, package distribution, and daily post office deliveries. • Coordinate ...

Conifer Realty LLC

Receptionist

Rochester, NY · On-site

$20 - $22/hr

In addition to front-desk responsibilities, the Receptionist provides day-to-day administrative and ... Manage incoming and outgoing mail, including certified and overnight shipments, package ...

Midas Hospitality

Night Auditor

Canandaigua, NY · On-site

$14.25 - $19/hr

Maintain accurate records of guest communications, packages, messages, and overnight activity. Ensure the Front Desk and lobby areas remain clean, organized, and professional. Monitor hotel safety ...

Conifer Realty

Receptionist

Rochester, NY · On-site

$15.50 - $20.50/hr

In addition to front-desk responsibilities, the Receptionist provides day-to-day administrative and ... and overnight shipments, package distribution, and daily post office deliveries. • Coordinate ...

HRI Hospitality

Guest Service Agent

Hilton, NY · On-site

$20 - $26/hr

Completes all daily front desk agent tasks * Greet and assist guests in a friendly, professional ... and overnight shifts. * Must have exceptional customer service skills. Physical Demands: The ...

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Overnight Front Desk information

See Rochester, NY salary details

$9

$16

$21

How much do overnight front desk jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for overnight front desk in Rochester, NY is $16.49, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.27 per hour, depending on experience, location, and employer.

What does an overnight front desk do?

An Overnight Front Desk employee is responsible for managing the front desk operations during nighttime hours, typically in hotels or similar establishments. Their duties often include checking in late-arriving guests, handling reservations, answering phones, addressing guest concerns, and maintaining security by monitoring entrances. They also ensure that administrative tasks are completed before the morning shift arrives. Strong communication skills and the ability to work independently are important for this role.

What are the key skills and qualifications needed to thrive as an overnight front desk employee, and why are they important?

To thrive as an Overnight Front Desk employee, you need strong customer service skills, attention to detail, and basic administrative abilities, often supported by a high school diploma or equivalent. Familiarity with property management systems (PMS), reservation software, and standard office equipment is typically required. Excellent communication, problem-solving, and the ability to remain calm under pressure are standout soft skills for this role. These skills ensure smooth operations, guest satisfaction, and effective handling of late-night challenges in hospitality settings.

What are some common challenges faced by overnight front desk staff, and how can they be managed effectively?

Overnight Front Desk staff often encounter unique challenges such as handling late-night guest requests, managing security concerns, and working with limited on-site support. Staying alert during quiet periods and efficiently addressing guest needs are crucial. Building strong communication skills and being familiar with emergency protocols help manage unexpected situations. Additionally, maintaining organization and preparing for the morning shift transition ensure a smooth operation.

What is the difference between Overnight Front Desk vs Night Auditor?

AspectOvernight Front DeskNight Auditor
Primary RoleHandling guest check-ins/outs, customer service, and front desk operations during overnight hoursPerforming front desk duties plus auditing financial transactions and balancing accounts
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma; hospitality or accounting experience often preferred
Work EnvironmentHotel front desk, customer service settingHotel front desk with additional accounting responsibilities
Industry UsageCommon in hotels, motels, hospitalityCommon in hotels, especially larger properties with accounting needs

While both roles operate overnight at hotels, the Overnight Front Desk primarily focuses on guest services and front desk operations, whereas the Night Auditor combines guest services with financial auditing and account balancing. The Night Auditor's role includes accounting tasks, making it slightly more specialized in financial responsibilities.

What are the most commonly searched types of Front Desk jobs in Rochester, NY?

The most popular types of Front Desk jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Overnight Front Desk jobs?

Cities near Rochester, NY with the most Overnight Front Desk job openings:

Overnight Front Desk jobs near you
Infographic showing various Overnight Front Desk job openings in Rochester, NY as of August 2026, with employment types broken down into 68% Full Time, 27% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,303 per year, or $16.5 per hour.

Overnight Front Desk Clerk

Rochester, NY • On-site

Del Monte Hotel Management LLC
See more jobs at Del Monte Hotel Management LLCexternal

$16.25 - $16.50/hr

Other

Posted 15 days ago

Job description

Night Auditor/Overnight Front Desk Clerk

Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve as a Night Auditor/Overnight Front Desk Clerk.

You will play a key role to ensure a great guest and colleague experience. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made DelMonte Hotel Group their career home. Contact us today – we're waiting to hear from you!

Job Responsibilities

As a Night Auditor/Overnight Front Desk Clerk, you will be responsible for performing a variety of guest service activities while providing the highest level of service possible.

Your specific duties in this role will include:

  • Greet, register, and assign rooms to guests.
  • Answer telephone.
  • Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests.
  • Make and confirm reservations.
  • Monitor room availability.
  • Block rooms.
  • Program wake-up calls.
  • Handle guest mail and messages.
  • Open and close shifts making cash drops as necessary.
  • Maintain market stock and coffee area as needed.
  • Finalize transactions completed during the day and process credit card transactions.
  • Prepare and print folios for departing guests.
  • Create, print, file and transmit required reports.
  • Compile daily sales figures and complete the Daily reports.
  • Complete End of Month procedures.
  • Ensure hotel PMS system is in balance with the reservations system. Correct any discrepancies.
  • Provide guests information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service.
  • Provide guests with directions and information regarding the local area.
  • Assist in maintaining the cleanliness of the lobby, front entrance and surrounding areas.
  • Assist in checking all lobby fixtures, equipment and conditions (lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies.
  • Schedule shuttle runs for guests.
  • Perform laundry duties as needed.

Job Requirements

We are looking for a self-motivated Night Auditor/Overnight Front Desk Clerk with a strong work ethic and a drive to exceed expectations. It is also important that you have excellent communication skills.

Specific qualifications for the role include:

  • 1 to 3 months related experience; High school diploma or general education degree (GED); or equivalent combination of education and experience.
  • Solid organizational, time-management and prioritization skills
  • Exceptional customer service skills
  • Ability to multi-task in a fast-paced environment
  • Basic computer and administrative skills
  • Availability to work an overnight schedule

Benefits

As a Night Auditor/Overnight Front Desk Clerk with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. It's the kind of company where many of our associates come for a job, but stay for a career—the kind of place where your strengths will be appreciated, and where each of us can truly be ourselves.

Your hard work and professional dedication will be rewarded with excellent compensation packages, which may vary somewhat depending on location.

Compensation $16.25 - $16.50 per hour

Comprehensive benefit packages for full-time positions

Hotel room discounts at our locations around the globe

Discounts on food and beverages

Professional development and advancement opportunities

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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