Front Desk Job Description Sample Template
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This free Front Desk job description sample template can help you attract an innovative and experienced Front Desk to your company. We make the hiring process one step easier by giving you a template to simply post to our site. Make sure to add requirements, benefits, and perks specific to the role and your company.
Front Desk Job Summary
We are looking for an organized and experienced front desk worker to join our company. You'll be responsible for performing various administrative tasks, such as answering telephones and giving information to customers and the general public. Front desk employees are often the first employee that the customer or the public comes into contact with, so you'll also be responsible for leaving a good first impression for the organization.
Front Desk Duties and Responsibilities
- Processing and preparing travel vouchers or other documents
- Collecting, sorting, distributing, and preparing mail and courier deliveries
- Copying files, and maintaining records and documents
- Greeting walk-in customers and other visitors and escorting them to specific destinations
- Answering, screening, and forwarding telephone calls
- Performing other administrative support tasks, such as keeping appointment calendars
- Obtaining or sending information or documents using a computer, fax machine, or mail
- Contributing to the security of the office by helping to monitor visitors' access
Front Desk Requirements and Qualifications
- High school diploma at minimum
- Experience and college education preferred
- Knowledge to operate computer and phone systems
- Formal office education or training
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