Station Manager - Airline Crew Transportation
SkyHop Global is Hiring a Station Manager in MSP! Lead, Innovate, and Elevate Your Career!
Are you a hands-on leader with a passion for logistics and team management? Do you thrive in fast-paced environments where every day brings a new challenge?
SkyHop Global, a premier ground transportation provider for airline crews nationwide, is looking for a driven and resilient Station Manager to lead our operations in Minniapolis St. Paul
Salary:
Up to 85,000.00 salary, PLUS to Monthly Performance Bonus opportunity
Schedule: Full-Time Open Availability Required (24/7 Operations)
Are you a proven leader who thrives under pressure, builds strong teams, and drives performance?
We are looking for someone who is hands-on, team-focused, and capable of managing a high-volume operation with 40+ employees while delivering top-tier customer service, compliance, and safety standards.
What You'll Do:
As Station Leader, you will be responsible for the full operational oversight of our Minniapolis station. Your responsibilities will include:
- Direct a large team of drivers, dispatchers, supervisors, and support staff (50+ employees).
- Build a culture of accountability, safety, and service excellence.
- Identify, coach, and develop future leaders and top performers.
- Deliver structured performance feedback, corrective action, and recognition.
Operational Execution:
- Oversee scheduling, dispatch, and daily logistics for airline crew transportation.
- Ensure optimal driver coverage and timely service for every client pickup.
- Conduct routine ride-alongs and drive-arounds to assess field operations.
- Manage compliance with vehicle maintenance, licensing, and regulatory requirements.
Customer Satisfaction & Quality Assurance:
- Drive "Raving Fan" service levels and resolve service issues with urgency and professionalism.
- Implement client feedback mechanisms and act swiftly on concerns.
- Foster seamless internal and external communication between departments and partners.
Compliance & Documentation:
- Maintain thorough, up-to-date records of driver training, permits, and certifications.
- Lead audits, investigations, and reporting processes related to incidents or HR issues.
- Ensure adherence to all local, state, and federal regulations.
What You Bring:
- Minimum 3 plus years of leadership experience in transportation, logistics, or other 24/7 operational environments.
- Demonstrated success in managing large teams (40+ employees).
- Strong understanding of DOT regulations, safety protocols, and operational best practices a plus
Skills & Traits:
- A proactive, decisive leadership style with excellent organizational skills.
- Ability to think critically under pressure and solve problems in real time.
- High emotional intelligence and communication skills to inspire teams.
- Technologically proficient with scheduling, communication, and dispatch platforms.
Requirements:
- Open availability including weekends, evenings, and holidays.
- Valid driver's license and insurable driving record.
- Ability to lift up to 75 lbs. and work in outdoor conditions when needed.
- Compensation & Benefits:
- Competitive Base Salary: Up to $85,000 per year, based on experience.
- Performance Bonus: Up to 20% monthly, tied to key performance metrics (safety, on-time service, staffing levels, customer satisfaction).
Benefits Package:
- Medical, dental, and vision insurance
- Paid time off (PTO) and paid holidays
- Company vehicle for business use
- Leadership development and growth opportunities within a national company
Why SkyHop Global?
SkyHop Global is one of the fastest-growing ground transportation providers for the airline industry. We deliver safe, efficient, and dependable service every time-powered by great people. We invest in training, technology, and teamwork to elevate our service and our leaders.
As a Station Leader, you'll be at the forefront of our mission, with the autonomy and support to run a high-performance station and make a real impact.
Ready to lead a top-tier team in a mission-critical role? Apply today and join a company where leadership matters.
- Seniority Level
Mid-Senior level
- Industry
Airlines and Aviation
- Ground Passenger Transportation
- Employment Type
Full-time
- Job Functions
- Skills
- DOT Regulations
- Operations
- Customer Satisfaction
- Leadership
- Operations Management
- Ground Transportation
- Team Management
- Location Management
- Shuttle Service
- Team Building
#ZR
Salary Description
$85,000