Manager Of Terminal Operations Jobs in Minnesota

Location: Woodbury, MN
Job Type: Full-Time
Compensation: Competitive Salary + Performance Incentive + Benefits

About the Opportunity:
A growing transportation and operational services organization is seeking an experienced Rail Terminal Manager to oversee a high-volume service location. This role is responsible for operational performance, workforce management, customer satisfaction, safety compliance, employee development, and financial oversight.
The ideal candidate is a hands-on leader who thrives in a fast-paced environment and has experience managing teams, operational metrics, service delivery, and business performance.

Operations & Site Performance:

• Lead daily operations to ensure safe, efficient, and productive service delivery.
• Monitor operational metrics, workforce utilization, productivity, and overall site performance.
• Maintain accountability for operational performance and financial objectives.
• Serve as a hands-on leader who actively supports field operations when business needs require.
• Drive execution of company initiatives while maintaining operational excellence.
• Ensure operational resources are utilized effectively to meet performance expectations.
• Analyze performance trends and implement solutions to improve efficiency and service quality.
• Maintain focus on customer satisfaction, employee engagement, and operational success.

Team Leadership & Engagement:

• Recruit, train, coach, and develop frontline employees and supervisors.
• Foster a culture focused on safety, accountability, teamwork, and performance.
• Support employee retention and engagement initiatives.
• Conduct performance reviews and provide ongoing coaching and development.
• Address employee relations matters professionally and consistently.
• Ensure staffing levels align with operational requirements and business demands.
• Lead onboarding, orientation, and ongoing training efforts.
• Build a positive workplace culture focused on employee success.

Financial & Administrative Oversight:

• Manage operating expenses and maintain budget accountability.
• Review payroll, scheduling, attendance, and workforce utilization.
• Maintain accurate operational records and reporting.
• Monitor expenditures and ensure responsible allocation of resources.
• Analyze operational trends and identify opportunities for cost savings and efficiency improvements.
• Prepare reports and provide updates to senior leadership as needed.

Customer & Partner Relations:

• Build strong relationships with customers, vendors, and operational partners.
• Serve as a primary point of contact for local service concerns and operational matters.
• Collaborate with internal and external stakeholders to ensure service expectations are achieved.
• Promote a customer-focused culture throughout the operation.
• Support long-term partnerships through communication, responsiveness, and service excellence.

Operational Performance:

• Monitor productivity, workforce performance, service levels, and operational effectiveness.
• Utilize data, reporting, and key performance indicators to drive decision-making.
• Implement process improvements that increase efficiency and reduce costs.
• Ensure operational standards are consistently achieved.
• Promote accountability and continuous improvement throughout the operation.
• Identify opportunities to improve employee performance, service quality, and business results.

Safety & Operational Compliance:

• Promote a culture of safety and operational discipline.
• Ensure compliance with company policies, customer requirements, and workplace standards.
• Maintain readiness to support changing operational demands.
• Conduct regular reviews to ensure workplace standards are upheld.
• Support a safe and professional work environment.
• Ensure employees understand and follow established procedures and expectations.
• Travel occasionally as business needs require.

Qualifications:
Required Experience:

• 7+ years of experience in transportation, logistics, intermodal operations, terminal operations, fleet operations, supply chain, distribution, industrial services, or related operational leadership environments.
• 5+ years of leadership experience managing teams in a fast-paced operational setting.
• Experience managing workforce scheduling, labor planning, performance metrics, budgets, customer relationships, and service delivery.
• Demonstrated ability to lead large teams while maintaining productivity, safety, and operational standards.

Preferred Education:

• Bachelor’s Degree in Business, Operations Management, Logistics, Supply Chain Management, Transportation Management, or related field preferred.

Skills & Abilities:

• Strong leadership, coaching, and employee development skills.
• Excellent communication and relationship-building abilities.
• Exceptional organizational and time-management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience utilizing KPIs, operational metrics, and performance reporting.
• Proficiency with Microsoft Office and business systems.
• Ability to work flexible schedules including evenings, weekends, and holidays when required.
• Ability to work indoors and outdoors in varying weather conditions.
• Ability to stand, walk, and remain active for extended periods.
• Ability to occasionally lift up to 50 pounds.
• Valid driver’s license with acceptable driving record.

Additional Requirements:

• Successful completion of background screening, drug screening, and pre-employment physical.
• Must be authorized to work in the United States without current or future sponsorship.

Why Join Us?

• Leadership role with significant operational responsibility.
• Opportunity to influence business performance and operational success.
• Competitive compensation and advancement opportunities.
• Stable and growing organization with long-term career potential.
• Collaborative environment that values initiative, accountability, and results.

EEOC Statement: We are proud to be an equal opportunity employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.