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Dispatch Operations Manager Jobs in Minnesota (NOW HIRING)

Bonfe

Weekend Operations Manager

South Saint Paul, MN · On-site

Weekend Operations Manager Friday - Monday | Four 10-Hour Days | Full-Time | Salaried Run the ... Support Dispatch and Customer Service during peak demand * Balance technician capacity with ...

Bonfe

Weekend Operations Manager

South Saint Paul, MN · On-site

$80K/yr

Weekend Operations Manager Friday - Monday | Four 10-Hour Days | Full-Time | Salaried Run the ... Support Dispatch and Customer Service during peak demand * Balance technician capacity with ...

Transdev

Operations Manager

Minneapolis, MN · On-site

$95K - $104K/yr

Support client's operations leadership team in daily operations management of dispatch, including mission assignment, leading meetings, and communicating with internal and external stakeholders

Transdev

Operations Manager

Minneapolis, MN · On-site

$95K - $104K/yr

Support client's operations leadership team in daily operations management of dispatch, including mission assignment, leading meetings, and communicating with internal and external stakeholders

Brenntag

Operations Manager

Saint Paul, MN

$105K/yr

Manages all drivers and dispatching using the most efficient means practical while meeting customer ... Works with District Operations Manager to ensure compliance to applicable company policies and ...

Prescription Landscape

Operations Manager

Shakopee, MN · On-site

$56K - $84K/yr

Direct and dispatch daytime SIM Operations for all snow and ice events. * Order all SIM Materials using Aspire software. * Supports the Fleet Manager with branch Mechanic's training, work direction ...

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All JobsDispatch Operations JobsDispatch Operations Manager JobsDispatch Operations Manager Jobs in Minnesota

Dispatch Operations Manager information

See Minnesota salary details

$29.4K

$61.6K

$101.4K

How much do dispatch operations manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for dispatch operations manager in Minnesota is $61,593.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

How does a dispatch operations manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What is a dispatch operations manager?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

What are the key skills and qualifications needed to thrive as a dispatch operations manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.
What are popular job titles related to Dispatch Operations Manager jobs in Minnesota? For Dispatch Operations Manager jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Dispatch Operations Manager jobs in Minnesota look for? The top searched job categories for Dispatch Operations Manager jobs in Minnesota are:
What cities in Minnesota are hiring for Dispatch Operations Manager jobs? Cities in Minnesota with the most Dispatch Operations Manager job openings:
Dispatch Operations Manager jobs near you

Weekend Operations Manager

Bonfe

South Saint Paul, MN • On-site

Full-time

Re-posted 16 days ago

Job description

Weekend Operations Manager

Friday – Monday | Four 10-Hour Days | Full-Time | Salaried

Run the Business. Lead the Weekend. Build What's Next.


Most companies slow down on the weekends.

Bonfe doesn't.


We're looking for a decisive, customer-focused leader who thrives when others are looking for direction. As our Weekend Operations Manager, you'll be trusted to oversee company operations Friday through Monday, ensuring our customers receive exceptional service, our employees have the support they need, and our business is positioned for success heading into each new week.

This isn't a "manager on duty" position.


You'll have the authority to make operational decisions, solve problems in real time, coach employees, coordinate multiple departments, and keep the business moving without waiting for someone else to make the call.

If you're someone who enjoys ownership, accountability, and making an immediate impact, we'd love to meet you.


What You'll Do

  • Lead all weekend operations across multiple departments
  • Serve as the primary operational decision-maker Friday through Monday
  • Resolve customer escalations quickly and professionally
  • Support Dispatch and Customer Service during peak demand
  • Balance technician capacity with customer demand
  • Coordinate communication between Dispatch, Call Center, Warehouse, Field Operations and the Manager On Call
  • Make sound business decisions when situations fall outside standard procedures
  • Identify operational trends and recommend long-term improvements
  • Ensure evening teams are set up for success
  • Prepare the organization for a seamless Monday morning transition
  • Participate in the Manager On Call rotation
  • Step into CSR/Dispatch responsibilities when business demands require it


What Success Looks Like

You're successful when:

  • Customers receive exceptional service regardless of the day of the week.
  • Employees know they have a confident leader making decisions.
  • Weekend operations run smoothly without constant escalation.
  • Monday starts organized instead of reactive.
  • Operational issues become improvement opportunities instead of recurring problems.
  • You build trust by making good decisions without needing permission for every situation.


What We're Looking For

  • Previous leadership or operations management experience
  • Ability to make sound decisions under pressure
  • Excellent communication skills
  • Strong organizational and prioritization abilities
  • Comfortable managing multiple departments simultaneously
  • Customer-first mindset
  • Experience in home services is a plus but not required
  • Working knowledge of dispatching or customer service operations is preferred


Why You'll Love This Role

  • Four-day work week (Friday–Monday)
  • Three consecutive days off every week
  • High level of autonomy and decision-making authority
  • Opportunity to shape how Bonfe operates on the weekends
  • Future leadership growth as the company continues to expand

This position is designed to grow. As Bonfe continues to scale, we expect this role to evolve into a larger leadership position with direct reports and increased operational responsibility.


About Bonfe

For more than 30 years, Bonfe has built its reputation by doing the right thing—for customers and employees alike.

Our core values are:

  • Play to Win
  • Build Relationships
  • Do the Right Thing
  • Continuously Improve

We're looking for leaders who don't wait for problems to be solved—they solve them.

If that sounds like you, we'd love to talk.