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Field Support Engineer Jobs in Ohio (NOW HIRING)

Sencorpwhite

Technical Support Engineer

Hamilton, OH · On-site

$70 - $95/hr

Technical Support Engineer Full-time Regular Professionals Hamilton, OH, US 3 days ago Requisition ... Provide technical guidance to Field Service to resolve customer issues efficiently. * Establish and ...

Socket.dev

Technical Support Engineer

Hamilton, OH · On-site

$70 - $100/hr

Provide technical guidance to Field Service to resolve customer issues efficiently. * Establish and ... May require travel to support Installation and learn, especially during training. * Assist with ...

SencorpWhite

Technical Support Engineer

Hamilton, OH · On-site

Provide technical guidance to Field Service to resolve customer issues efficiently. * Establish and ... May require travel to support Installation and learn, especially during training. * Assist with ...

Healthtronics

Laser Support Engineer

Cincinnati, OH · On-site

$87K - $100K/yr

You'll develop and deliver technical training programs, provide advanced support to our Field Service Engineers and customers, perform repairs both in-house and in the field, and help us continue ...

Makino

Automation Support Engineer

Mason, OH · On-site

Summary: The Automation Support Engineer is responsible for the installation of the Makino ... Make suggestions for changes and improvements as may be needed through field service activities and ...

Makino

Automation Support Engineer

Mason, OH

Summary: The Automation Support Engineer is responsible for the installation of the Makino ... Make suggestions for changes and improvements as may be needed through field service activities and ...

CrossFire Group

Launch Support Engineer

Toledo, OH

$25 - $27.58/hr

Our client is looking for a Launch Support Engineer - Associate in Toledo, OH! This is a 12-month ... Bachelor's degree or higher in the fields of Mechanical Engineering, Electrical Engineering or ...

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All JobsField Support Engineer JobsField Support Engineer Jobs in Ohio

Field Support Engineer information

See Ohio salary details

$9

$27

$49

How much do field support engineer jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for field support engineer in Ohio is $27.69, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $34.76 per hour, depending on experience, location, and employer.

What is a field support engineer?

Field Support Engineers are technical professionals who provide on-site and remote support for hardware, software, or technical systems. They troubleshoot issues, perform installations, conduct maintenance, and ensure that equipment operates efficiently. Field Support Engineers often interact directly with customers to resolve technical problems, train users, and implement solutions. Their role is essential in industries where timely technical support and system uptime are critical. Strong communication skills, technical expertise, and the ability to travel to client sites are key requirements for this job.

What does a field support engineer do?

A field support engineer works directly with customers to answer technical questions about the products or services that a company offers and solve any related issues. As a field support engineer, you most often work in technical or electronics fields or the software industry. For that reason, your specific job duties vary but typically include researching technical issues for a customer, filing reports on technical incidents, and following up on customer questions. The qualifications for this career include a bachelor's degree in electronics, IT, or software. Because you interact with customers both on the phone and in-person, you also need strong communication skills and hands-on experience working with the products in your industry.

What are the key skills and qualifications needed to thrive as a field support engineer, and why are they important?

To thrive as a Field Support Engineer, you need a solid background in electronics, IT, or engineering, often supported by a relevant bachelor's degree or technical certification. Familiarity with diagnostic tools, network systems, and remote troubleshooting platforms is typically required. Strong problem-solving abilities, customer service orientation, and effective communication skills set exceptional candidates apart. These skills ensure timely resolution of technical issues, high customer satisfaction, and reliable system performance in diverse field environments.

What are some common challenges faced by field support engineers, and how can they prepare for them?

Field Support Engineers often encounter challenges such as troubleshooting complex technical issues on-site, adapting to diverse customer environments, and managing time effectively when handling multiple service requests. Being well-prepared with up-to-date technical knowledge, strong problem-solving skills, and excellent communication abilities can help overcome these challenges. Additionally, maintaining flexibility and a customer-focused attitude ensures successful resolutions and positive client relationships.

What is the difference between Field Support Engineer vs Network Support Technician?

AspectField Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Network+, Cisco CCNACompTIA A+, Network+, Cisco CCNA
Work EnvironmentOn-site client locations, data centers, officesData centers, server rooms, client sites
Industry UsageIT, telecommunications, manufacturingIT, telecommunications, service providers
Job FocusHardware, software troubleshooting, system setupNetwork configuration, troubleshooting, maintenance

Both roles require similar certifications and often work in similar environments within the IT industry. However, a Field Support Engineer typically handles a broader range of hardware and software issues on-site, while a Network Support Technician specializes in network systems and connectivity. Understanding these differences helps in choosing the right career path or job search focus.

How much do field support engineers make?

Field support engineers typically earn a median annual salary ranging from $50,000 to $80,000, depending on experience, location, and industry. Salaries can increase with specialized skills, certifications, and the complexity of the technical environment they support.
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Field Support Engineer jobs near you
Infographic showing various Field Support Engineer job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 23% Part Time, and 7% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $57,591 per year, or $27.7 per hour.

Software Support Engineer

SCHAEFER SYSTEM INTERNATIONAL INC

Findlay, OH • On-site

Full-time

Medical, Retirement, PTO

Re-posted 13 days ago

Job description

Become part of our success story!
A leading global solution provider for all sectors of intralogistics – that is us: SSI SCHAEFER. What we also are: A family business that invests in the expertise, passion, and talents of its employees.

As one of the largest providers, we help our customers increase the efficiency and sustainability of their storage, picking, and transport processes using innovative technologies and software. From fully automated warehouses with customized service and maintenance packages to manual and semi-automatic systems, we offer cost-effective intralogistics solutions from a single source. Moreover, we are now a leading provider of software for internal material flow.

SSI SCHAEFER: 8,600 people that work in 80 operating companies and 7 production sites worldwide and impress customers from all sectors with customized intralogistics solutions.

We're a team here at SSI SCHAEFER, and we know that it takes all of us to get the job done. We've won Best Places to Work™ several years in a row and offer competitive benefits like 401K/matching, a great PTO package, and, because we want our teams to be healthy, we provide generous medical benefits. We also want you to be successful here. How do we do it? We put our employees and customers first, and we've got a great DNA culture here at SSI SCHAEFER—it's that simple.

We're also proud to be an equal-opportunity employer, including Veterans and Individuals with Disabilities. If you are also looking for an attractive employer to work with on a long-term basis, then simply get to know us!

SSI SCHÄFER is seeking a Software Support Engineer to provide technical support for automated material handling software systems used in warehouses and distribution centers. In this role, you will troubleshoot complex software and system issues, collaborate with global teams, and help ensure our customers' automated operations run efficiently with maximum uptime.

Key Responsibilities
  • Troubleshoot and resolve issues related to Warehouse Management Systems (WMS), Material Flow Systems (MFS), Java applications, SQL databases, and integrated automation systems.
  • Analyze system performance, design and execute test scenarios, maintain reports, and identify opportunities for continuous improvement.
  • Document solutions by updating knowledge base articles, standard operating procedures (SOPs), and support tickets to ensure accurate issue tracking and knowledge sharing.
  • Train customers and internal teams on system functionality, best practices, and preventive maintenance while providing exceptional technical support.
  • Collaborate with software development, engineering, and international support teams to resolve complex issues, improve system performance, and support customer implementations.
Qualifications
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 1+ year of technical support experience, preferably supporting Java-based client/server applications.
  • Experience with Java troubleshooting and SQL databases (MySQL, Oracle, or similar).
  • Strong analytical, troubleshooting, communication, and customer service skills.
  • Experience with Linux/Unix, shell scripting, and ticketing systems is a plus.
  • Ability to work rotating night shifts, including weekends, holidays, and occasional on-call support.
  • Willingness to travel internationally for training as needed.


**No Sponsorship**

 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.